← New search

2010 Chevrolet Traverse

Owner reports · Recalls · Investigations

More warning signs than most Traverse years

Owner complaints for the 2010 Chevrolet Traverse are substantially higher than the model-year median of 302.

About this comparison →

When problems were reported

Mileage at the reported incident

576 reports with mileage · 93 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 331 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports6 fire reports11 injury reports

Steering complaints

331 reports
Clear category filter
67,000 miles · May 1, 2013
Steering

WHEN SLOWING DOWN OR DOING MANEUVERS AT SLOW SPEEDS THE POWER STEERING IMPEDES STEERING. IT FEELS LIKE IT IS ACTUALLY FIGHTING YOU. IT IS A HAZARDOUS PROBLEM AND MAY CAUSE AN ACCIDENT. DOING A Y-TURN IS ALMOST IMPOSSIBLE DUE TO THE STEERING ISSUE. WE ARE TAKING OURS TO A DEALERSHIP TO HAVE IT REPAIRED. *TR

NHTSA ODI #10510285

78,000 miles · Apr 30, 2013
Steering

INTERMITTENTLY, MY 2010 TRAVERSE'S STEERING SYSTEM LOCKS UP WHEN TURNING AT LOW SPEEDS. SOMETIMES THE PROBLEM WILL NOT ALLOW THE TURN TO BE COMPLETED. MY 16 YEAR OLD CHILD, WHO IS A DRIVER'S EDUCATION STUDENT, WAS DRIVING THE VEHICLE WHEN THE PROBLEM PRESENTED AND NEARLY HAD A HEAD ON COLLISION DUE TO THE FACT THAT SHE COULD N…

Read full complaint

INTERMITTENTLY, MY 2010 TRAVERSE'S STEERING SYSTEM LOCKS UP WHEN TURNING AT LOW SPEEDS. SOMETIMES THE PROBLEM WILL NOT ALLOW THE TURN TO BE COMPLETED. MY 16 YEAR OLD CHILD, WHO IS A DRIVER'S EDUCATION STUDENT, WAS DRIVING THE VEHICLE WHEN THE PROBLEM PRESENTED AND NEARLY HAD A HEAD ON COLLISION DUE TO THE FACT THAT SHE COULD NOT COMPLETE A LEFT HAND TURN THAT SHE WAS MAKING. IN RESEARCHING THIS PROBLEM, I NOTICE LOTS OF POSTS OF THE SAME PROBLEM WITH THE SAME VEHICLE. THIS IS A MANUFACTURER'S DEFECT AND SHOULD BE ADDRESSED BY THE COMPANY. *TR

NHTSA ODI #10510172

40,000 miles · Apr 30, 2013
Steering

I HAVE A 2010 TRAVERSE AROUND 40,000 MILES THE STEERING STARTED LOCKING UP WHEN TUNING AT A LOW SPEED, ESPECIALLY IN PARKING LOTS, ETC. SOMETIMES I EVEN HAVE TO TRY AND BACK UP AND TURN WITH ALL MY MIGHT TO GET THE CAR TO TURN IN PARKING SPOTS. THIS STARTED OUT AS A COUPLE TIMES A DAY NOT IT IS ALMOST EVERY TURN I MAKE. THIS IS …

Read full complaint

I HAVE A 2010 TRAVERSE AROUND 40,000 MILES THE STEERING STARTED LOCKING UP WHEN TUNING AT A LOW SPEED, ESPECIALLY IN PARKING LOTS, ETC. SOMETIMES I EVEN HAVE TO TRY AND BACK UP AND TURN WITH ALL MY MIGHT TO GET THE CAR TO TURN IN PARKING SPOTS. THIS STARTED OUT AS A COUPLE TIMES A DAY NOT IT IS ALMOST EVERY TURN I MAKE. THIS IS VERY DANGEROUS AND HAS ALMOST CAUSED ME TO HAVE A WRECK SEVERAL TIMES. I HAVE RESEARCHED AND THERE ARE WAY TO MANY COMPLAINTS FOR THIS SAME TYPE OF PROBLEM. CHEVROLET MUST MAKE A RECALL AND FIX THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED. PLEASE HELP US!!! *TR

NHTSA ODI #10510151

Mileage unknown · Apr 29, 2013
Steering

THE VEHICLE IS HARD TO TURN AT LOW SPEEDS. TOOK IT TO THE DEALER AND THEIR DIAGNOSES WAS THAT THE RACK AND PINION NEEDED CHANGING AT A COST OVER $700.00. HAD NEW RACK AND PINION INSTALLED AT A MECHANICS SHOP FOR LESS. *TR

NHTSA ODI #10509992

91,000 miles · Apr 29, 2013
Steering

I HAVE POWER STEERING FAILURE WITH 91000 MILES. THE DEALER TOLD ME THE TSB FOR THIS ISSSUE WOULD COST ME ABOUT 1300 DOLLARS.. SINCE THERE IS WHINE EVIDENT AND THE PITCH CHANGES WITH VEHICLE SPEED. AT IDLE, YOU NEED TO BE LIKE A GORILLA TO TURN THE WHEEL, BUT ONCE YOU GAS IT, SOME ASSIST IS PROVIDED, THIS IS NOT THE FIRST ISSUE …

Read full complaint

I HAVE POWER STEERING FAILURE WITH 91000 MILES. THE DEALER TOLD ME THE TSB FOR THIS ISSSUE WOULD COST ME ABOUT 1300 DOLLARS.. SINCE THERE IS WHINE EVIDENT AND THE PITCH CHANGES WITH VEHICLE SPEED. AT IDLE, YOU NEED TO BE LIKE A GORILLA TO TURN THE WHEEL, BUT ONCE YOU GAS IT, SOME ASSIST IS PROVIDED, THIS IS NOT THE FIRST ISSUE WITH THIS CAR. A/C LINE FROM COMPRESSOR TO CONDENSOR BROKEN,,, $700.00. WATER PUMP LEAKING,,, DRIVETRAIN WARRANTY. STEERRING WHEEL SHIMMY AT VARIOUS SPEEDS SINCE ABOUT 20K MILE, " NO PROBLEM FOUND" EVEN THOUGH IT HAS BEEN IN SEVERAL TIMES AND THEY NEVER SEEM TO DUPLICATE THE ISSUE. .DRIVE SHAFT SEAL LEAKING. WARANTY COVERED THAT ONE.THIS IS OUR SECOND TRAVERSE.. OUR 2009 WITH 6300 MILES HAD A VERY ROUGH IDLE AND CHECK ENGINE LIGHT ON.CALLED ONSTAR FOR DIAG. THEY WERE ABLE TO SEE FAULTS, BUT COULD NOT GET SPECIFIC RESULTS FOR SOME REASON. THETY ASKED IF I NEEDE A TOW, BUT THE DEALER WAS ONLY 2 MILES FROM ME, I STARTED TO DRIVE THERE. AT THE LAST LIGHTS BEFORE TURNING INTO THE SHOP, IT APPEARRED AS THOUGH I HAD AN ENGINE FIRE AND COULD NOT EVEN SEE OUT THE WINDSHIELD. WAS TOLD THAT THE COIL FEEL OUT OF BRACKET ON FIRE WALL AND DROPPED ONTO EXHAUST.. SINCE WHEN DOES THIS CAR HAVE A COIL ON THE FIRE WALL. THEN I FOUND OUT THE REAL ISSUE. ON OF THE PISTONS WAS DISINAGRATED AND COMPLETLY GONE. CHEVY WANTED TO REPAIR THE TRAVERSE. EVERY COMPUTER COMPONENT NEEDED TO BE REPLACED AS WELL. THEY STARTED THE WORK AND ORDERED ALL THE PARTS . AFTER 30 DAYS WERNT BY AND THEY STILL HAD NO ENGINE FRON CHEVY, I CALLED THEM ON LEMON LAW. THEY TOOK POSSESION OF OUR 09 AND REPLACED IT WITH A 2010. WE HAD TO COME OUT OF POCKET FOR ABOUT 1100 DOLLARS AND ALSO WERE DENIED THE INTERIOR PROTECTIO PACKAGE THAT WE PURCHASED WITH OUR 09. LOSS OF 1300. I HAVE A VERY POOR OPINION OF CHEVY'S RECENT PRODUCTS AND WE HAVE BEEN A CHEVY FAMILY FOR 4 DIFFERENT . LOOSING FAITH. *TR

NHTSA ODI #10509989

93,235 miles · Apr 24, 2013
Steering

STEERING MAKES A LOUD GRINDING NOISE AND STEERING GEAR FAILURE. DELAY AND BINDING UP WHEN TRYING TO TURN AT LOW SPEEDS. DEALER CONFIRMED REPAIR BULLETIN EXISTS BUT GENERAL MOTORS DENIED WARRANTY REPAIR. FOUND 40+ NTSB/NHTSA ISSUES WITH CHEVROLET TRAVERSE STEERING. THIS IS A SAFETY CONCERN AFFECTING THE STEERING ABILITY OF TH…

Read full complaint

STEERING MAKES A LOUD GRINDING NOISE AND STEERING GEAR FAILURE. DELAY AND BINDING UP WHEN TRYING TO TURN AT LOW SPEEDS. DEALER CONFIRMED REPAIR BULLETIN EXISTS BUT GENERAL MOTORS DENIED WARRANTY REPAIR. FOUND 40+ NTSB/NHTSA ISSUES WITH CHEVROLET TRAVERSE STEERING. THIS IS A SAFETY CONCERN AFFECTING THE STEERING ABILITY OF THE VEHICLE. NEW STEERING GEAR, HOUSING, HOSES, AND FLUID CHANGE TO DEXRON IS REQUIRED. I NEED HELP PLEASE! *TR

NHTSA ODI #10509455

25,401 miles · Apr 21, 2013
Steering

THE STEERING CONSOLE SOUNDS LIKE IT IS RUBBING OR CATCHING. DOESN'T FEEL LIKE THE POWER STEERING IS GOING OUT BUT DEFINITELY RUBBING SOUND. *TR

NHTSA ODI #10509024

106,000 miles · Mar 19, 2013
Steering

AT LOW SPEEDS, THE POWER STEERING FAILS. WHEN TURNING INTO PARKING SPOTS OR TRYING TO MAKE TURNS ONTO OTHER STREETS OR ROADS, YOU LOSE ALL POWER STEERING MAKING IT DIFFICULT TO TURN. I JUST RECENTLY BOUGHT THE VEHICLE AND DIDN'T NOTICE THE PROBLEM UNTIL ABOUT A WEEK LATER. IT DOES NOT OCCUR ALL THE TIME, BUT TOO OFTEN WHEN YOU L…

Read full complaint

AT LOW SPEEDS, THE POWER STEERING FAILS. WHEN TURNING INTO PARKING SPOTS OR TRYING TO MAKE TURNS ONTO OTHER STREETS OR ROADS, YOU LOSE ALL POWER STEERING MAKING IT DIFFICULT TO TURN. I JUST RECENTLY BOUGHT THE VEHICLE AND DIDN'T NOTICE THE PROBLEM UNTIL ABOUT A WEEK LATER. IT DOES NOT OCCUR ALL THE TIME, BUT TOO OFTEN WHEN YOU LEAST EXPECT IT. *TR

NHTSA ODI #10503622

106,000 miles · Mar 19, 2013
Steering

AT SLOW SPEEDS, YOU LOSE POWER STEERING WHEN TRYING TO PARK IN PARKING SPOTS, TURNING CURVES, AND TURNING OFF ONTO OTHER STREETS. VERY DANGEROUS DRIVING WHEN YOU ARE EXPECTING TO TURN AND CAN'T TURN BECAUSE OF THE POWER STEERING FAILURE. THIS SHOULD BE LOOKED INTO BEFORE SOMEONE IN INJURIED OR EVEN KILLED. THIS DOES NOT OCCUR AL…

Read full complaint

AT SLOW SPEEDS, YOU LOSE POWER STEERING WHEN TRYING TO PARK IN PARKING SPOTS, TURNING CURVES, AND TURNING OFF ONTO OTHER STREETS. VERY DANGEROUS DRIVING WHEN YOU ARE EXPECTING TO TURN AND CAN'T TURN BECAUSE OF THE POWER STEERING FAILURE. THIS SHOULD BE LOOKED INTO BEFORE SOMEONE IN INJURIED OR EVEN KILLED. THIS DOES NOT OCCUR ALL THE TIME, BUT OCCURS TOO OFTEN WHEN YOU LEAST EXPECT IT. I'VE JUST PURCHASED VEHICLE AND DID NOT KNOW ABOUT THE PROBLEM UNTIL AFTER I HAD THE VEHICLE ABOUT A WEEK. *TR

NHTSA ODI #10503620

44,000 miles · Mar 16, 2013
Steering

NOTED POWER STEERING FLUID IN DRIVEWAY. HAD IT DIAGNOSED AT THE DEALERSHIP AS A LEAK FROM THE STEERING COLUMN. WAS TOLD THE STEERING GEAR ASSEMBLY HAD TO BE REPLACED AT A $1300 CHARGE. I'VE RESEARCHED THE ISSUE AND FOUND MANY, MANY COMPLAINTS REGARDING THIS SAME PROBLEM. I HAVE ALSO READ COMPLAINTS THAT VARIOUS REPAIRS HAD BEEN …

Read full complaint

NOTED POWER STEERING FLUID IN DRIVEWAY. HAD IT DIAGNOSED AT THE DEALERSHIP AS A LEAK FROM THE STEERING COLUMN. WAS TOLD THE STEERING GEAR ASSEMBLY HAD TO BE REPLACED AT A $1300 CHARGE. I'VE RESEARCHED THE ISSUE AND FOUND MANY, MANY COMPLAINTS REGARDING THIS SAME PROBLEM. I HAVE ALSO READ COMPLAINTS THAT VARIOUS REPAIRS HAD BEEN MADE TO SOLVE THE STEERING PROBLEMS WITH OTHER TRAVERSES, BUT STILL PROBLEMS WITH THE STEERING SYSTEM OCCUR. I'M CONCERNED MY STEERING MAY GO OUT ENTIRELY DURING TRAVEL AND END UP IN A FATALITY. A RECALL SHOULD BE REQUIRED TO RECTIFY THIS ISSUE. *TR

NHTSA ODI #10503280

Official recalls

5

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts:front

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Seat Belts

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:front

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648