WHEN GOING AT LOW SPEEDS AND/OR DLE THE POWER STEERING COMPLETELY GOES OUT. THIS MAKES TURNS AND PARKING VERY DANGEROUS. THE FLUID IS FULL AND THERE IS NO NOISE FROM THE POWER STEERING ITSELF. AT HIGHER SPEEDS IT OPERATES NORMALLY. WHEN I FIRST NOTICED IT WE WERE ON VACATION HAD BEEN DRIVING APPROX 6 HOURS AT ABOUT 70MPH. WHEN …
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WHEN GOING AT LOW SPEEDS AND/OR DLE THE POWER STEERING COMPLETELY GOES OUT. THIS MAKES TURNS AND PARKING VERY DANGEROUS. THE FLUID IS FULL AND THERE IS NO NOISE FROM THE POWER STEERING ITSELF. AT HIGHER SPEEDS IT OPERATES NORMALLY. WHEN I FIRST NOTICED IT WE WERE ON VACATION HAD BEEN DRIVING APPROX 6 HOURS AT ABOUT 70MPH. WHEN COMING OUT OF THE MOUNTAINS I SLOWED DOWN DRAMATICALLY FOR A TIGHT RIGHT CURVE AND FOUND THAT I HAD ABSOLUTELY NO POWER STEERING. WE STOPPED IMMEDIATELY AND CHECKED THE FLUID. FLUID WAS FULL. PROBLEM PERSISTED AT LOW SPEED, TURNS AND PARKING. HAVEN'T NOTICED ANY NOISE OR OTHER PROBLEMS. I SEE THERE IS A EXTENDED SERVICE FOR SOME 2010 TRAVERSE FOR THIS PROBLEM BUT APPARENTLY MINE IS NOT INCLUDED. IF THIS IS SUCH A BIG PROBLEM I BELIEVE THE EXTENDED COVERAGE NEEDS TO BE EXTENDED. THIS COULD HAVE EASILY CAUSED A MAJOR ACCIDENT.
NHTSA ODI #11344173
138,000 miles · Jul 2, 2020
Steering
RACK AND PINION IS LOOSE AND WORE OUT. POWER STEERING DOES GOOD TURNING TO THE RIGHT WAY BUT IT IS VERY HARD TO TURN TO THE LEFT. ACTS LIKE IT GRABS TURNING TO THE LEFT, IT DOES THIS EVERY TIME I DRIVE OR A MECHANIC DRIVES THE CAR, 2010 CHEVY TRANSVERSE.
NHTSA ODI #11337265
150,000 miles · Mar 9, 2020
Steering
THE STEERING TO SO HARD IN TO CAR WHEN TRYING TO TURN. LIKE CAR CHOOSES WHEN TO LOOSEN UP OR NOT
NHTSA ODI #11317073
Mileage unknown · Mar 4, 2020
EngineSteeringUnknown Or Other
SOMETIMES WHEN TRYING TO TURN THE STEERING WHEEL LOCKS UP AND MAKES IT REALLY HARD TO TURN SOMETIMES WHEN DOING SO IT LOOSENS UP ALL OF A SUDDEN CAUSING IT TO JERK/ TURN TO FAST WHICH COULD CAUSE AND ACCIDENT. A LOT OF TIMES WHEN TAKING OFF THE TRAVERSE DOES NOT WANT TO SHIFT THEN HAVING TO PULL OVER ON THE SIDE OF ROAD TO P…
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SOMETIMES WHEN TRYING TO TURN THE STEERING WHEEL LOCKS UP AND MAKES IT REALLY HARD TO TURN SOMETIMES WHEN DOING SO IT LOOSENS UP ALL OF A SUDDEN CAUSING IT TO JERK/ TURN TO FAST WHICH COULD CAUSE AND ACCIDENT. A LOT OF TIMES WHEN TAKING OFF THE TRAVERSE DOES NOT WANT TO SHIFT THEN HAVING TO PULL OVER ON THE SIDE OF ROAD TO PUT IN PARK AND PUT BACK IN GEAR THEN GO AND ALSO SOMETIMES WHEN DRIVING THE CAR SHIFTS REALLY HARD JERKING THE VEHICLE WHEN SHIFTING!! THE 2ND ROW HEAT/ AIR CONTROLS GET REALLY HOT EVEN WHEN NOT IN USE.
NHTSA ODI #11316143
78,000 miles · Dec 26, 2019
Electronic Stability Control (esc)SteeringVehicle Speed Control
AFTER SOME MAJOR MAINTENANCE WORK SUMMER OF 2018, CAR BEGAN TO SHOW MORE WORK NEEDED. SUMMER OF 2019 WHILE DRIVING ON FLAT CITY ROAD, POWER STEERING BECAME DIFFICULT TO TURN & CONTROL CURVES AND, CHECK ENGINE LIGHT CAME ON. PARKED THE CAR UNTIL ABLE TO REPAIR. MECHANIC REPAIRED POWER STEERING MODULE CAR SEEMED OK. AFTER ABOUT …
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AFTER SOME MAJOR MAINTENANCE WORK SUMMER OF 2018, CAR BEGAN TO SHOW MORE WORK NEEDED. SUMMER OF 2019 WHILE DRIVING ON FLAT CITY ROAD, POWER STEERING BECAME DIFFICULT TO TURN & CONTROL CURVES AND, CHECK ENGINE LIGHT CAME ON. PARKED THE CAR UNTIL ABLE TO REPAIR. MECHANIC REPAIRED POWER STEERING MODULE CAR SEEMED OK. AFTER ABOUT 2-3 WEEKS, CHECK ENGINE LIGHT & POWER STEERING PROBLEMS AGAIN , NOW ENGINE POWER REDUCED WHILE DRIVING W/STABILITRAK WARNING & BACK UP CAM SOMETIMES WORKS. WHLE DRIVING , HARD TO TURN ON CURVES, CORNERS AND AT APPROPRIATE POSTED SPEEDS BC ENGINE SLOWS ON ITS OWN AND WONT GIVE ENOUGH POWER FOR FLATS OR HILLS. HEATING TAKES MUCH LONGER TO WARM CABIN AND WINDOW BUTTON SOMETIMES WONT WORK.
NHTSA ODI #11291279
Mileage unknown · Jul 22, 2019
Electronic Stability Control (esc)SteeringWheels
STABILITRAK CONTINUES TO POP UP AFFECTING SED ETC I HAVE ALREADY SPENT OVER $2000 REPLACING PARTS AND IT CONTINUES
NHTSA ODI #11233901
122,970 miles · May 8, 2019
Steering
POWER STEERING STOP WORKING WHILE DRIVING VEHICLE. AFTER IT STARTED HAPPENING I READ ONLINE THAT ALOT OF CUSTOMERS BEEN HAVING SAME IASUE.
NHTSA ODI #11206367
Mileage unknown · May 7, 2019
EngineSteering
TRIED TO CALL NHTSA NUMBER FOR ASSISTANCE. IT IS DISCONNECTED. NEED TO UPDATE COMPLAINT NUMBER 11205680. DATE OCCURRED IS INACCURATE AND WANT IT TO BE ACCURATE IF QUESTIONED BY REPRESENTATIVE. ACCIDENTALLY PUT APRIL 19TH AS TIMING CHAIN PROBLEM DATE. IT WAS ACTUALLY APRIL 25TH. PLEASE UPDATE.
NHTSA ODI #11206097
130,000 miles · May 6, 2019
EngineSteering
2010 CHEVROLET TRAVERSE 130K MILES(TOLD IT IS IN KIL.) 2ND OWNER. ALL OIL CHANGES AND SERVICES DONE. 2 MAJOR ISSUES. SUV MADE LOUD NOISE AND LOST ALL CONTROL OF STEERING AND OTHER FUNCTIONS AND CAR SHUT DOWN WHILE ON A FREEWAY, GOING HIGH SPEEDS, WHILE TRAVELING WITH 3 CHILDREN. ALMOST HIT FROM BEHIND BY 2 CARS. WAS TOLD BY GM S…
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2010 CHEVROLET TRAVERSE 130K MILES(TOLD IT IS IN KIL.) 2ND OWNER. ALL OIL CHANGES AND SERVICES DONE. 2 MAJOR ISSUES. SUV MADE LOUD NOISE AND LOST ALL CONTROL OF STEERING AND OTHER FUNCTIONS AND CAR SHUT DOWN WHILE ON A FREEWAY, GOING HIGH SPEEDS, WHILE TRAVELING WITH 3 CHILDREN. ALMOST HIT FROM BEHIND BY 2 CARS. WAS TOLD BY GM SERVICE CENTER THAT THE TIMING CHAIN FELL OFF/MECHANICAL FAILURE DUE TO SKIPPING. OTHER COMPONENTS DAMAGED AND ALL NEEDS TO BE REPLACED. DOES NOT SEEM RIGHT FOR THE TIMING CHAIN TO FALL OFF. SEEMS TO BE A MECHANICAL DEFECT, NOT NORMAL WEAR AND TEAR. CALLED GM CS SEVERAL TIMES TO EXPLAIN RECENT ISSUES AND WORRY OF SAFETY AND RELIABILITY DUE TO MULTIPLE REPEATED TIMING CHAIN FAILURES ON SAME VEHICALS WITH SAME OWNERS ON 2010 AND NEWER TRAVERSE. TOLD BY CS NO WARRANTY NO RECALL SO CAN'T HELP. SERVICE MANAGER REQUESTED ASSISTANCE FROM GM FOR REPAIRS AND IT WAS DENIED. I CALLED GM AGAIN, WAS TOLD THEY WOULD COMMUNICATE WITH SERVICE CENTER AND CALL ME BACK LATER THIS WEEK. PRIOR THE POWER STEERING FAILED TWICE WITHIN MONTHS. REPAIRED POWER STEERING TWICE AS WELL AS POWER STEERING RACK. FIRST FAILURE WE ALMOST CRASHED WHILE ON A CIRCULAR ICY ON RAMP TO FREEWAY WITH 3 CHILDREN BECAUSE OF SUDDEN LOSS OF CONTROL. CALLED GM ABOUT POSSIBLE DEFECT AND CONCERNS FOR SAFETY. TOLD NO WARRANT NO RECALL. RECENTLY FOUND OUT THERE IS A SPECIAL PAYOUT FOR ISSUES. WAS TOLD WE COULD BE REIMBURSED. POSSIBLE UNDERLAYING UNDETECTED DEFECTS TO TIMING CHAIN AND POWER STEERING NEED TO BE ADDRESSED BEFORE FATAL CRASHES OCCUR.
NHTSA ODI #11205680
205,400 miles · Mar 18, 2019
Steering
JUST BOUGHT 2010 TRAVERSE W/204XXX MILES. POWER STEERING PUMP STARTED LEAKING AT 205XXX. VEHICLE WAS OPERATING FINE. NO LEAKS, NO NOISES OR VIBRATIONS OR ANYTHING. DRIVE 15 MILES FROM HOME 1 DAY AND AFTER EXITING HIGHWAY, I NOTICED STIFF STEERING AND WHINING/GROANING WHEN TURNING STEERING WHEEL. PROBLEM CAME ON SO QUICKLY. VEHIC…
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JUST BOUGHT 2010 TRAVERSE W/204XXX MILES. POWER STEERING PUMP STARTED LEAKING AT 205XXX. VEHICLE WAS OPERATING FINE. NO LEAKS, NO NOISES OR VIBRATIONS OR ANYTHING. DRIVE 15 MILES FROM HOME 1 DAY AND AFTER EXITING HIGHWAY, I NOTICED STIFF STEERING AND WHINING/GROANING WHEN TURNING STEERING WHEEL. PROBLEM CAME ON SO QUICKLY. VEHICLE DIDN'T WANT TO TURN AND ALMOST WENT INTO THE DITCH WHILE I WAS ATTEMPTING TO MAKE A TURN. I QUICKLY PULLED OVER AND CHECKED UNDER HOOD AND UNDER VEHICLE AND NOTICED I WAS SUDDENLY LEAKING STEERING FLUID VERY QUICKLY FROM PUMP. TOOK TO LOCAL MECHANIC AND WAS TOLD I HAVE A BAD STEERING PUMP. THEY RECOMMENDED I REPORT THIS ISSUE AS THEY NOTICED THAT THIS PUMP HAD BEEN REPLACED BEFORE AND THERE HAVE BEEN MANY ISSUES RELATING TO MY MODEL YEAR AND SIMILAR MODELS REGARDING FAULTY STEERING SYSTEMS. UPON MY RESEARCH, I HAVE SEEN NUMEROUS BLOGS AND POSTS FROM OTHER OWNERS VERIFYING THIS ISSUE. MILEAGE ON OTHER MODELS WAS 8XXX AND UP. WITH KIDS IN MY VEHICLE ALL THE TIME, THIS MAKES ME VERY NERVOUS ABOUT CURRENT SAFETY REGULATIONS AND RECALLS. THIS IS A MAJOR SAFETY ISSUE AND I SEEM TO BE AMONG NUMEROUS OWNERS HAVING THIS ISSUE REGARDLESS OF VEHICLE MILEAGE
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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