Steering. Review the 331 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

17 crash reports6 fire reports11 injury reports

Steering complaints

331 reports

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85,000 miles · Nov 21, 2014

Steering

WHILE TRYING TO TURN ONTO A STREET, STEERING WAS VERY HARD TO TURN AND MADE IT DIFFICULT TO COMPLETE THE TURN. THIS HAPPENED SPORADICALLY FOR SEVERAL MONTHS UNTIL WE TOOK IT INTO THE DEALERSHIP TO HAVE IT FIXED. IT COST $2K TO FIX THE STEERING PUMP. *TR

NHTSA ODI #10660028

78,000 miles · Nov 10, 2014

Steering

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DRIVING DOWN A TWO LANE HIGHWAY. NEEDED TO PASS CAR IN FRONT OF US DOING 40MPH IN A 60. SIGNALED OVER INTO ONCOMING TRAFFIC LANE, PASSED OVER, SPED UP, AND SIGNALED TO TRANSFER BACK INTO ORIGINAL LANE. DURING TRANSFER, POWER STEERING STOPPED, FORCING ME TO PULL HARDER THAN NORMAL TO MOVE THE VEHICLE OVER. ONCE THE MANEUVER WAS ALMOST COMPLETE, POWER STEERING RETURNED, CAUSING ME TO OVER CORRECT RIGHT, THEN NEEDING TO CORRECT BACK LEFT. THE QUICK MANEUVER CAUSED MY PASSENGER TO HIT THEIR HEAD ON THEIR WINDOW. FROM THAT MOMENT ON, POWER STEERING ONLY WORKS WHEN THE ACCELERATOR IS BEING DEPRESSED. WHEN YOU ARE IDLE, COASTING, ETC., POWER STEERING IS NOT PRESENT AND REQUIRES EXCESSIVE FORCE TO STEER CAR. CALLED DEALERSHIP TODAY TO GET IT LOOKED AT. I ASSUME IT MIGHT BE RELATED TO SPECIAL COVERAGE ADJUSTMENT #14329, BUT NOT SURE. *TR

NHTSA ODI #10653880

83,550 miles · Nov 9, 2014

Steering

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HARD TO STEER AT LOW SPEEDS; THUMPING SOUND. ON NOV 8, 2014 , I TOOK THE VEHICLE TO BURLINGTON CHEVROLET, HOWEVER THEY STATED IT WASN'T THE POWER STEERING PUMP. THEY SAID IT WAS THE STEERING GEAR RACK WHICH WILL COST ME ABOUT $1,600 PLUS TAX (ALSO INCLUDES FLUSHING THE LINE AND WHEEL ALIGNMENT). THIS IS RIDICULOUS. I'VE READ SIMILAR COMMON PROBLEMS. THIS HAS TO BE RELATED TO THE RECENT POWER STEERING PUMP ISSUE LETTER THAT GM RECENTLY MAILED (14329). I'M FRUSTRATED! *TR

NHTSA ODI #10653658

67,000 miles · Nov 7, 2014

EngineSteeringSuspension

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JULY 2014 MY TRAVERSE HAD AROUND 67,000 MILES ON IT, AND IT HAD STARTED OVERHEATING. WE TOOK IT TO A CHEVROLET DEALERSHIP AND HAD THE ISSUE TAKEN CARE OF. WE HAD ALSO ASKED THEM TO ADDRESS THE RECALLS THAT WE HAD RECEIVED NOTICE ON.ONE ISSUE WAS FIXED, AND ON THE INVOICE THEY HAD MADE NOTE THAT THEY WOULD CONTACT US WHEN THE OTHER RECALL PARTS WERE IN. FOR 2 MONTHS, NO PHONE CALL FROM THEM.WE HAD RECEIVED NO CALL THAT THE PARTS WERE IN.THEN THE END OF SEPTEMBER WHILE DRIVING BACK FROM THE COAST, I HEARD A NOISE THAT SOUNDED LIKE A CAP BEING CLICKED BY A TEEN. BLAMED MY NIECE, BUT AFTER READING THE LEGAL DOCUMENTS ON THE LAWSUIT, IT HAD TO HAVE BEEN THE SAME THING. THE NEXT ISSUE THAT WOULD BE WHAT I CONSIDER THE LAST STRAW WITH THIS VEHICLE.IN THE NEXT DAY OR SO, IT BECAME HARD TO TURN AT LOW SPEEDS.WE CHECKED STEERING FLUID, AND IT WAS LOW BUT NO WHERE NEAR EMPTY.WE ADDED ADDITIONAL FLUID AND THOUGHT THAT WAS THE FIX.THE STEERING ISSUE CONTINUED TO WORSEN.DRIVING INTO WORK I NEEDED TO TURN OFF THE MAIN HWY ONTO A ST., DURING THE MORNING RUSH HOUR.I WAS BARELY ABLE TO MAKE THE TURN. IT TOOK ALL I COULD DO TO TURN. WAS VERY SCARY, AND I WAS THANKFUL THAT OUR CHILDREN WERE NOT IN THE CAR.WHEN I ARRIVED TO WORK, I WAS UNABLE TO PULL INTO THE PARKING LOT OF THE OFFICE. I ENDED UP HAVING TO PARK ON THE ST DUE TO BEING UNABLE TO EFFECTIVELY TURN.WE TOOK THE TRAVERSE TO A DIFFERENT CHEVROLET DEALERSHIP TO FIND OUT THAT THE PUMP, RACK AND PINION, STRUT AND CV BOOT WERE FAILING. FOUND THIS TO BE VERY ODD, MOST OFTEN A CV BOOT WEARS OUT ON A VEHICLE WITH HIGHER MILES THAN THE 70,000MILES.COST TO REPAIR IS AT $2500.00, DUE TO CHEVROLET FOR THE NEGLECT. NOW WE ARE LOOKING FOR A DIFFERENT VEHICLE AND THEY ONLY WANT TO OFFER 14,000 TRADE IN?A $40,000 VEHICLE WORTH NEAR 1/4 OF WHAT WE HAVE PAID FOR IT IN ONLY 4 YEARS.IT IS NOW WORTH NOTHING, BUT I'M UPSIDE DOWN ON AN LOAN! *TR

NHTSA ODI #10653546

51,192 miles · Nov 4, 2014

Steering

INCREASING NOISE IN STEERING COLUMN ASSOCIATED WITH TURNING THE CAR. CHEVY SERVICE MAN SAID I NEEDED A NEW STEERING GEAR AND PUMP. *TR

NHTSA ODI #10652342

75,000 miles · Oct 28, 2014

Steering

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHEN MAKING A LEFT OR RIGHT TURN, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE HAS NO…

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NHTSA ODI #10650844

69,500 miles · Oct 22, 2014

Steering

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THE VEHICLE BEGAN TO UNDER STEER INTERMITTENTLY WHILE DRIVING THROUGH A MOUNTAIN PASS DURING A FRIDAY EVENING. WHILE DRIVING THROUGH CURVES THE CAR HAD TO BE SLOWED CONSIDERABLY BELOW THE SPEED LIMIT TO NEGOTIATE THE TURNS. ONCE NEAR OUR DESTINATION APPROXIMATELY 40 MILES AFTER FIRST NOTICING THE PROBLEM, FOUND TURNING THE VEHICLE AT LOWER SPEEDS (IN PARKING LOT) NEARLY IMPOSSIBLE AND IMPROBABLE AFTER NARROWLY MISSING A DITCH INSTEAD OF A DRIVEWAY OF THE HOTEL. THE FOLLOWING MORNING MADE APPT. WITH GM DEALER TO EVALUATE, WHILE EN ROUTE (APPROX. 4 MILES) THE STEERING BECAME MORE AND MORE DIFFICULT TO TURN, WHEN WE APPROACHED THE DEALERSHIP, THE STEERING WHEEL NEEDED TO BE TURNED SEVERAL TIMES UNDER EXTREME DURESS (AS IF THERE WAS HARDLY ANY MOVEMENT OF THE STEERING RACK ITSELF) ONLY TO SLIGHTLY TURN THE VEHICLE ENOUGH TO GET IN THE DRIVEWAY AND INTO THE PARKING LOT. ONCE THE DEALERSHIP WAS ABLE TO LOOK AT THE VEHICLE, WE WERE INFORMED THAT THE POWER STEERING UNIT HAD FAILED (NOT UNDER WARRANTY) AND THAT BECAUSE IT FAILED IT DID NOT LUBRICATE THE STEERING RACK PROPERLY THEREFORE RUINING AND RENDERING THE STEERING SYSTEM INOPERABLE. THE REPAIR HAS BEEN QUOTED AT $2600 WITH PARTS AND 12 1/2 HOURS OF LABOR. THE STEERING SYSTEM IS AN ESSENTIAL COMPONENT TO ANY VEHICLE, THEREFORE WE ARE GREATLY CONCERNED FOR OUR SAFETY AND OTHERS DUE TO THE NATURE OF THIS FAILURE CONSIDERING THE VULNERABILITY EXHIBITED BY THE STEERING RACK IN THE EVENT OF A POWER STEERING UNIT FAILURE. I AM ABSOLUTELY BEFUDDLED THAT A VEHICLE THAT IS ONLY 4 YEARS OLD, WITH LESS THAN 70,000 MILES CAN HAVE SUCH A CATASTROPHIC FAILURE. HAD I NOT HAD THE STRENGTH NEEDED TO FIGHT THE STEERING THE VEHICLE COULD HAVE EASILY FAILED TO MAKE A TURN AND CERTAINLY HAVE BEEN IN AN ACCIDENT. *TR

NHTSA ODI #10649263

78,000 miles · Oct 13, 2014

Steering

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I BOUGHT THIS VEHICLE IN 2012 AND THE STEERING COLUMN HAS ALWAYS MADE A WEIRD NOISE. IN SEPTEMBER OF 2014 WHILE DRIVING WITH MY 1 AND 2 YEAR OLD DAUGHTERS IN THE VEHICLE THE POWER STEERING WENT OUT ALTOGETHER. I GOT THE POWER STEERING PUMP REPLACED THE FOLLOWING DAY. HOWEVER, THIS WAS JUST A SHORT, TEMPORARY FIX (ABOUT A WEEK). THE STEERING COLUMN MAKES EVEN A LOUDER AND GREATER NOISE BUT THE POWER STEERING COMES AND GOES. IT IS VERY STIFF ALL OF THE TIME. MAKES DRIVING A REAL CHORE, ESPECIALLY WHEN YOU LIVE WAY OUT OF TIME ON CURVY BACK ROADS. IT'S ONLY A MATTER OF TIME BEFORE AN ACCIDENT OCCURS BECAUSE THE STEERING WILL BE FINE FOR A MINUTE THEN YOU GO TO TURN AND IT VANISHES AND YOU HAVE TO PULL ON THE STEERING WHEEL TO GET IT TO TURN. THIS IS NOT SAFE FOR MYSELF, FAMILY, OR OTHERS ON THE ROAD. I SEE MANY OTHERS HAVE HAD SIMILAR ISSUES. I DO NOT LIKE THE FACT THAT I HAVE TO WORRY EVERY TIME I GET BEHIND THE WHEEL BY MYSELF OR WITH MY CHILDREN IN THE CAR IF I AM GOING TO MAKE IT SOMEWHERE SAFELY. PLEASE HELP ME WITH THIS ISSUE. *TR

NHTSA ODI #10644214

82,000 miles · Oct 10, 2014

Steering

TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTUR…

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NHTSA ODI #10643965

50,000 miles · Oct 9, 2014

EquipmentSeatsSteering

2010 CHEVROLET TRAVERSE. CONSUMER WRITES IN REGARDS TO AIR CONDITIONER AND POWER STEERING FAILURE. *SMD THE CONSUMER ALSO STATED THERE WAS AN ISSUE WITH THE POWER WINDOW AND DRIVER SIDE SEAT. *JB

NHTSA ODI #10640994

Official recalls

21V246000 · Air Bags:critical Fasteners

Apr 8, 2021

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence & remedy

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

15V415000 · Structure:body:hatchback/liftgate

Jun 30, 2015

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Consequence & remedy

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.

14V266000 · Seat Belts

May 20, 2014

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Consequence & remedy

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

14V118000 · Air Bags:side/window

Mar 17, 2014

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Consequence & remedy

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

10V375000 · Seat Belts

Aug 12, 2010

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Consequence & remedy

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

EA20002 · Outboard Front Seat Belt Anchor Cable Failure

Opened Aug 31, 2020 · Closed Aug 30, 2024

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage

On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts

RQ19003 · Seat Belt Anchor Cable Failure

Opened May 28, 2019 · Closed Aug 31, 2020

Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner

On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648

Additional source detail variants (3)

Seat Belts:front:anchorage

Seat Belts:front

Seat Belts:pretensioner