NHTSA owner reports · September 18, 2026 snapshot.
Seat Belts complaints
25 reportsClear category filter120,000 miles · Mar 21, 2017
Seat Belts
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE THE CONTACT WAS FASTENING THE SEAT BELT, THE LOWER ANCHOR CABLE DETACHED FROM THE SEAT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A RECALL; HOWEVER, THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. T…
Read full complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE THE CONTACT WAS FASTENING THE SEAT BELT, THE LOWER ANCHOR CABLE DETACHED FROM THE SEAT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A RECALL; HOWEVER, THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA ODI #10967518
104,000 miles · Sep 1, 2015
Seat Belts
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE THIRD-ROW SEAT DRIVER AND PASSENGER SIDE SEAT BELT RETRACTORS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT BELT RETRACTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE …
Read full complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE THIRD-ROW SEAT DRIVER AND PASSENGER SIDE SEAT BELT RETRACTORS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT BELT RETRACTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10760809
Mileage unknown · May 20, 2015
Seat Belts
I HAVE A CHEVY TRAVERSE 2010 AND THE DRIVERS REAR SEAT BELT WILL NOT STAY LOCKED. THEY SEND ME A RECALL FOR THE SEAT BELL FOR THE PASSENGER SEAT BUT THE SEAT BELL IS WORKING VERY GOOD ,I TOOK THE SUV TO THE DEALER AND I TOLD THEM ABOUT THE PROBLEM BUT THEY TOLD ME I HAVE TO PAY 200 BUT I THINK THIS IS A RECALL BECAUSE …
Read full complaint
I HAVE A CHEVY TRAVERSE 2010 AND THE DRIVERS REAR SEAT BELT WILL NOT STAY LOCKED. THEY SEND ME A RECALL FOR THE SEAT BELL FOR THE PASSENGER SEAT BUT THE SEAT BELL IS WORKING VERY GOOD ,I TOOK THE SUV TO THE DEALER AND I TOLD THEM ABOUT THE PROBLEM BUT THEY TOLD ME I HAVE TO PAY 200 BUT I THINK THIS IS A RECALL BECAUSE MY CAR HAS A CLEAN RECORD NO CAR ACCIDENT.
NHTSA ODI #10717477
113,600 miles · Apr 28, 2015
Seat Belts
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER'S SIDE SEAT PRETENSION WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN …
Read full complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER'S SIDE SEAT PRETENSION WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBERS: 14V266000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,600.
NHTSA ODI #10713370
78,340 miles · Mar 6, 2015
EngineSeat BeltsSteering
ON THE DAY OF PURCHASING THE VEHICLE, ONLY SECONDS AFTER SIGNING THE CONTRACT, I WAS TOLD THE VEHICLE COULD NOT BE DRIVEN BECAUSE OF SAFETY RECALLS. HAD TO WAIT THREE WEEKS BEFORE GETTING THE VEHICLE I PURCHASED, VERY NERVOUS AFTER THAT SITUATION. THEN AFTER ONLY HAVING THE VEHICLE APPROXIMATELY 8 MONTHS THE POWER STEERING PU…
Read full complaint
ON THE DAY OF PURCHASING THE VEHICLE, ONLY SECONDS AFTER SIGNING THE CONTRACT, I WAS TOLD THE VEHICLE COULD NOT BE DRIVEN BECAUSE OF SAFETY RECALLS. HAD TO WAIT THREE WEEKS BEFORE GETTING THE VEHICLE I PURCHASED, VERY NERVOUS AFTER THAT SITUATION. THEN AFTER ONLY HAVING THE VEHICLE APPROXIMATELY 8 MONTHS THE POWER STEERING PUMP, WATER PUMP, AND LEAKING HOSES WENT OUT WITH OVER $1,500 IN REPAIRS. THREE DAYS AFTER THE SECOND INCIDENT THEY CALLED, AFTER I BROUGHT THE VEHICLE IN FOR MORE BUSINESS TO GET AN OIL CHANGE, TIRES ROTATED AND A SAFETY CHECK, AND THEY TOLD ME THE TIRES WERE UNSAFE AND THEY WOULD NOT ROTATE THE TIRES. THEY FURTHER STATED THAT THEY WOULD REPLACE THE TIRES FOR APPROXIMATELY $800. I AM NOW ON THE FIFTH (5TH) DAY WITHOUT THE FAMILY VEHICLE AND VERY STRESSED. A 20 YEAR VETERAN RETIRED FROM THE UNITED STATES MARINES IS ASKING FOR YOUR SUPPORT AND ASSISTANCE TO MAKE A BAD DEAL RIGHT. HERE IS MY STATEMENT ON THE LAST 9 MONTHS WITH DEALING WITH PRINCE CHEVROLET OF ALBANY, 2701 LEDO ROAD, ALBANY, GA 31707 AND MY BREAKING DOWN LEMON AND VEHICLE. I AM OUTRAGED THAT THIS IS THE TYPE OF CUSTOMER SERVICE I AM RECEIVING FROM CHEVY AND I WANT OUT OF THE CONTRACT. I NO LONGER WANT ANYTHING TO DO WITH CHEVY OR GMC. I HOPE TO HEAR BACK FROM SOMEONE OTHER THAN THE LOCAL PRINCE OF ALBANY STAFF, THEY ARE OBVIOUSLY GIVING ME THE RUN AROUND. THANK YOU PRINCE CHEVROLET FOR NOT SUPPORTING YOUR VETERANS AND CUSTOMERS OF GEORGIA WITH THE RIGHT SERVICE. A GREAT WAY TO SHOW THE EXAMPLE OF THE RICH STEALING FROM THE POOR. I AM NOT RICH ENOUGH OR POWERFUL ENOUGH TO HOLD PRINCE CHEVROLET OF ALBANY, 2701 LEDO ROAD, ALBANY, GA 31707 ACCOUNTABLE BUT ASK THAT SOMEONE ASSIST ME SO I CAN JUST GET BACK TO A NORMAL LIFE AND TRANSPORT MY FAMILY AROUND SAFELY. *TR
NHTSA ODI #10692519
Mileage unknown · Jul 30, 2014
Air BagsSeat Belts
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V266000 (SEAT BELTS), 14V118000 (AIR BAGS), AND 10V375000 (SEAT BELTS). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A …
Read full complaint
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V266000 (SEAT BELTS), 14V118000 (AIR BAGS), AND 10V375000 (SEAT BELTS). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10617564
60,000 miles · Apr 12, 2014
Electrical SystemEquipmentSeat Belts
MY 2010 TRAVERSE POWER STEERING WENT COMPLETELY OUT. STILL NOT WORKING. MY TRUCK TENDS TO ROLL SOME AFTER BEING IN PARK ON THE BRAKES. MY WINDOWS POWER DOESN'T WORK THRU DRIVER DOOR. MY AC STOP BLOWING THRU FRONT VENTS. MY SEATBELTS DOESNT WORK PROPERLY. MY SECOND ROW POPS UP AND GLIDE WHILE SITTING IN THE SEAT. THIS TRUCK HAS M…
Read full complaint
MY 2010 TRAVERSE POWER STEERING WENT COMPLETELY OUT. STILL NOT WORKING. MY TRUCK TENDS TO ROLL SOME AFTER BEING IN PARK ON THE BRAKES. MY WINDOWS POWER DOESN'T WORK THRU DRIVER DOOR. MY AC STOP BLOWING THRU FRONT VENTS. MY SEATBELTS DOESNT WORK PROPERLY. MY SECOND ROW POPS UP AND GLIDE WHILE SITTING IN THE SEAT. THIS TRUCK HAS MANY PROBLEMS. *JS
NHTSA ODI #10579401
Mileage unknown · Sep 29, 2013
Seat Belts
COMING OUT OF HIGHWAY EXIT, THE STOP LIGHT CHANGED TO RED AND MY 7-YEAR OLD CHILD WHO I THOUGHT WAS RESTRAINED BY THE SEATBELT WAS EJECTED FORWARD. THE DRIVER SEAT STOPPED HER FROM GOING INTO THE FRONT SEAT AND CUSHIONED HER IMPACT. I ASKED IF SHE WAS OK AND TO MOVE SEATS. THE RIGHT PASSENGER SEAT BELT DOES NOT LATCH, IT MAKES T…
Read full complaint
COMING OUT OF HIGHWAY EXIT, THE STOP LIGHT CHANGED TO RED AND MY 7-YEAR OLD CHILD WHO I THOUGHT WAS RESTRAINED BY THE SEATBELT WAS EJECTED FORWARD. THE DRIVER SEAT STOPPED HER FROM GOING INTO THE FRONT SEAT AND CUSHIONED HER IMPACT. I ASKED IF SHE WAS OK AND TO MOVE SEATS. THE RIGHT PASSENGER SEAT BELT DOES NOT LATCH, IT MAKES THE SOUND THAT IT CLICKS BUT IT COMES OFF, WHICH CAN FOOL A CHILD, I HAVE FOUR!!! MY 7-YEAR OLD THOUGHT THE SHE WAS ALL BUCKLED-UP WHEN SHE HEARD THE "CLICK" BUT THE LATCH WAS NOT SECURE INTO THE BUCKLE AND THE SEATBELT GAVE EVERYONE A FALSE SENSE OF SECURITY. SHE COULD HAVE BROKEN HER NECK IF HER HANDS DID NOT EXTEND OUT FIRST. SCARY! *TR
NHTSA ODI #10546094
Mileage unknown · Jun 12, 2013
Seat Belts
SECOND ROW SEAT BELT LATCHES MAKE IT EXTREMELY DIFFICULT TO INSTALL CHILD SEAT IN CENTER OF SECOND ROW. TRIED TWO DIFFERENT CAR SEATS, NEITHER ONE FIT BETWEEN THE BUCKLES IN THE CENTER POSITION. IN ORDER TO GET THE SEAT INSTALLED, I WAS REQUIRED TO ROLL UP A SMALL BLANKET OR TOWEL TO FIT BETWEEN THE LATCHES IN ORDER TO GET THE…
Read full complaint
SECOND ROW SEAT BELT LATCHES MAKE IT EXTREMELY DIFFICULT TO INSTALL CHILD SEAT IN CENTER OF SECOND ROW. TRIED TWO DIFFERENT CAR SEATS, NEITHER ONE FIT BETWEEN THE BUCKLES IN THE CENTER POSITION. IN ORDER TO GET THE SEAT INSTALLED, I WAS REQUIRED TO ROLL UP A SMALL BLANKET OR TOWEL TO FIT BETWEEN THE LATCHES IN ORDER TO GET THE CHILD SEAT UP ABOVE THE TOP OF THE LATCHES. THIS DISALLOWED ME TO USE THE ACTUAL SEAT BELT TO SECURE THE CHILD SEAT AND I WAS FORCED TO USE THE ADJACENT "LATCH" ANCHORS ON THE OUTER TWO SEATS, WHICH I KNOW IS NOT RECOMMENDED. NO OTHER CHOICE THOUGH FOR A CENTER CHILD SEAT POSITION. THE STIFF BUCKLES ALSO CAUSE VERY DIFFICULT SEATING FOR EVEN THE SMALLEST ADULTS AND CAUSE THE PASSENGER TO NEED TO SIT SIDEWAYS IN ORDER TO NOT GET BRUISED BY THE STIFF BUCKLES WHILE GOING OVER EVEN THE SMALLEST BUMP. VERY POOR DESIGN THAT NEEDS TO BE REPLACED WITH MORE FLEXIBLE BUCKLES. *TR
NHTSA ODI #10519442
49,000 miles · Sep 17, 2012
Air BagsSeat BeltsInjury
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 55-60 MPH AND MERGED RIGHT TO TAKE AN OFF RAMP TO A SIDE STREET WHEN BOTH SIDE AIR BAG CURTAINS DEPLOYED WITHOUT INCIDENT. THERE WERE FOUR PEOPLE IN THE VEHICLE AT THE TIME OF INCIDENT AND MY WIFE SUFFERED SERIOUS CHEST BRUISING FROM THE SEATBELT LOCKING UP. THE SEATBELT LOCKING M…
Read full complaint
I WAS DRIVING ON THE INTERSTATE AT APPROXIMATELY 55-60 MPH AND MERGED RIGHT TO TAKE AN OFF RAMP TO A SIDE STREET WHEN BOTH SIDE AIR BAG CURTAINS DEPLOYED WITHOUT INCIDENT. THERE WERE FOUR PEOPLE IN THE VEHICLE AT THE TIME OF INCIDENT AND MY WIFE SUFFERED SERIOUS CHEST BRUISING FROM THE SEATBELT LOCKING UP. THE SEATBELT LOCKING MECHANISM FRONT PASSENGER AND FRONT DRIVER SIDE WILL NOT RETRACT. AT THE TIME OF INCIDENT I WAS CLEARLY THE ONLY THING ON THE ROAD WITH NO OBSTRUCTIONS. THIS COMPLAINT SHOULD BE TAKEN VERY SERIOUSLY AND CHECKED INTO BY GENERAL MOTORS FOR THE SAFETY OF MYSELF AND OTHERS. *TR
NHTSA ODI #10475568
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Illustration