TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CANDLE CHEVROLET, EUGENE, OREGON) WHERE IT WAS DIAGNOSED THAT AN AIR CONDITIONING HOSE WAS NEEDED; HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT CALLED THE D…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR CONDITIONING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (CANDLE CHEVROLET, EUGENE, OREGON) WHERE IT WAS DIAGNOSED THAT AN AIR CONDITIONING HOSE WAS NEEDED; HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT CALLED THE DEALER (CHEVROLET CADILLAC, BEND, OREGON) WHO ALSO STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
NHTSA ODI #11000084
63,360 miles · Mar 3, 2016
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHEN HAVING THE VEHICLE CHECKED FOR A ROUTINE INSPECTION WITH A CERTIFIED MECHANIC, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CERTIFIED MECHANIC STATED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO C…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHEN HAVING THE VEHICLE CHECKED FOR A ROUTINE INSPECTION WITH A CERTIFIED MECHANIC, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CERTIFIED MECHANIC STATED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO CONFIRMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,360. UPDATED 05/20/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER A PRORATED WARRANTY, AS THE MILEAGE WAS UNDER 100,000. UPDATED 05/24/16.*JB
NHTSA ODI #10839650
80,000 miles · Feb 18, 2015
Engine And Engine Cooling
APPROACHING A STOP LIGHT THE STABILITRACK LIGHT CAME ON THEN A MESSAGE REDUCED ENGINE POWER. THE ENGINE CUT ITSELF OFF. I HAD TO KEEP UNDER 15 MPH BUT EVER FEW MILES PULL OVER BECAUSE THE REDUCE ENGINE LIGHT COMES ON AND CUTS THE CAR OFF. VERY DANGEROUS. GM YOU NEED TO DO A RECALL AND FIX THIS! *TR
NHTSA ODI #10683975
81,000 miles · Jul 24, 2014
Engine And Engine CoolingFuel System, Gasoline
CHECK ENGINE LIGHT CAME ON 6/19/14. MADE APPOINTMENT FOR 6/24/14 TO HAVE CHECKED AND ALSO OIL CHANGE. DEALER STATED THERE IS A $40 CHARGE FOR PUTTING ON THE TESTER FOR THE ENGINE LIGHT. USED BLUE ONSTAR AND WAS TOLD IT HAD TO DO WITH THE EMISSION AND WOULD AFFECT FUEL GETTING TO ENGINE AND RECOMMENDED REPAIRS WITHIN 7 DAYS. CHE…
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CHECK ENGINE LIGHT CAME ON 6/19/14. MADE APPOINTMENT FOR 6/24/14 TO HAVE CHECKED AND ALSO OIL CHANGE. DEALER STATED THERE IS A $40 CHARGE FOR PUTTING ON THE TESTER FOR THE ENGINE LIGHT. USED BLUE ONSTAR AND WAS TOLD IT HAD TO DO WITH THE EMISSION AND WOULD AFFECT FUEL GETTING TO ENGINE AND RECOMMENDED REPAIRS WITHIN 7 DAYS. CHECK ENGINE LIGHT WENT OFF ON THE WAY TO DEALER. HOWEVER DEALER CHECKED AND SAID EVERYTHING CHECKED OUT OK AND DID NOT CHARGE. LIGHT CAME ON NEXT DAY. RETURNED TO DEALER FOR LIGHT WHICH HAD COME ON AGAIN AND OFF AGAIN AND ONE OF TWO RECALLS WHICH I HAD NEVER BEEN NOTIFIED ABOUT. I AM STILL WAITING ON THE PARTS WHICH HAD TO BE ORDERED FOR ONE OF THE RECALLS WHICH IS NOT YET REPAIRED. WAS LAST THERE ON 7/15 AND NOW I AM TOLD THAT IT IS AN EMISSION PROBLEM AND WILL AFFECT MY FUEL MILEAGE AND NEEDS REPAIRED AND REPAIRS COST APPROX $380.00 AND OF COURSE THE EXTENDED WARRANTY FOR EMISSION RAN OUT AT 80,000 MILES. . I ALSO AN ISSUE PROBABLY WHEN VEHICLE WAS 2 YEARS OLD WHERE MY POWER STEERING WENT OUT WHILE DRIVING. THIS WAS REPLACED WITH A NEW POWER STEERING PUMP. I WAS FORTUNATELY ON A TWO LANE RESIDENTIAL ROAD AN COASTED TO A RELATIVELY SAFE PLACE AND HAD TO HAVE CAR TOWED. THANK GOD FOR TRIPLE AAA. THIS WAS COVERED UNDER MY FOX EXTENDED WARRANTY AND ONLY COST WAS TIME AGGRAVATION AND LOSS OF VEHICLE WHILE REPAIRS. I ALSO HAVE A OFF AND ON RUBBING SQUEAKING SOUND IN THE STEERING COLUMN WHEN MAKING TURNS. I AM ABOUT READY TO TRADE VEHICLES AND AM NOT FINANCIALLY ABLE TO AFFORD THE NEEDED REPAIRS. FOR THIS CAR. I AM LOSING ALL FAITH IN THE VEHICLE. *TR
NHTSA ODI #10615917
45,000 miles · Mar 21, 2014
Engine And Engine CoolingSteering
ON SUNDAY I NOTICED A REDDISH FLUID UNDER THE FRONT RIGHT CORNER OF THE VEHICLE THAT HAD LEAKED OUT ONTO THE GARAGE FLOOR. ON THURSDAY I TOOK THE VEHICLE IN FOR REGULAR MAINTENANCE AND HAVE THE WATER PUMP RECALL TAKEN CARE OF AND HAD MENTIONED TO THE SERVICE TECH ABOUT THE FLUID I HAD NOTICED. THE SERVICE TECH CALLED ME LATER T…
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ON SUNDAY I NOTICED A REDDISH FLUID UNDER THE FRONT RIGHT CORNER OF THE VEHICLE THAT HAD LEAKED OUT ONTO THE GARAGE FLOOR. ON THURSDAY I TOOK THE VEHICLE IN FOR REGULAR MAINTENANCE AND HAVE THE WATER PUMP RECALL TAKEN CARE OF AND HAD MENTIONED TO THE SERVICE TECH ABOUT THE FLUID I HAD NOTICED. THE SERVICE TECH CALLED ME LATER THAT DAY TO INFORM ME THAT THE MECHANIC HAD FOUND THAT THE FLUID WAS COMING FROM THE POWER STEERING PUMP AND THAT THE RACK AND PINION HAD TO BE REPLACED AT A COST OF $1400.00. THE VEHICLE IS JUST OVER 4 YEARS OLD AND TO HAVE THIS PROBLEM IS UNACCEPTABLE. IN DOING RESEARCH INTO POWER STEERING FAILURE ON THIS PARTICULAR CHEVROLET VEHICLE, THERE ARE NUMEROUS CONSUMERS WITH THE SAME ISSUE RELATED TO THE POWER STEERING COMPONENTS. THE SERVICE TECH SAID THAT THIS IS A SAFETY ISSUE. IF THIS IS A RECURRING PROBLEM, A RECALL SHOULD BE ISSUED TO HAVE GM REPLACE THE POWER STEERING COMPONENTS BEFORE THERE ARE MAJOR ACCIDENTS BECAUSE OF THIS. AS OF THIS WRITING, I'M WAITING ON A DECISION FROM THE DEALERSHIP TO SEE IF THEY WOULD REPLACE THE POWER STEERING UNIT AT GM'S COST. AGAIN, THIS IS UNACCEPTABLE. *TR
NHTSA ODI #10573992
79,169 miles · Oct 16, 2013
Electrical SystemEngine And Engine CoolingSteering
OUR 2010 CHEVY TRAVERSE LTZ IS CURRENTLY IN THE SHOP REFERENCE HEATER/DEFROSTER NOT WORKING AND ENGINE LIGHT COMING ON. THE VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES THIS YEAR FOR AC PROBLEMS, FLUID LEAKS AND NUMEROUS SENSORS FAILING. THE STEERING PROBLEM WAS DISCUSSED WITH REPAIR FACILITY ON SEVERAL OCCASIONS. THE PROBLEM ACCO…
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OUR 2010 CHEVY TRAVERSE LTZ IS CURRENTLY IN THE SHOP REFERENCE HEATER/DEFROSTER NOT WORKING AND ENGINE LIGHT COMING ON. THE VEHICLE HAS BEEN IN THE SHOP SEVERAL TIMES THIS YEAR FOR AC PROBLEMS, FLUID LEAKS AND NUMEROUS SENSORS FAILING. THE STEERING PROBLEM WAS DISCUSSED WITH REPAIR FACILITY ON SEVERAL OCCASIONS. THE PROBLEM ACCORDING TO THEM COULD NOT BE DUPLICATED. WE HAD TO ASK THE DEALERSHIP PERSONAL TO PHYSICALLY SET IN THE VEHICLE AND ATTEMPT TO TURN THE STEERING WHEEL. A NEW POWER STEERING PUMP AND RETURN HOSE WAS REPLACED TOTAL COST $658.93. AT PRESENT THIS HAS SOLVED THE PROBLEM. APPROXIMATE TOTAL COST THIS YEAR FOR REPAIRS $3100.00. AT THIS POINT WE HAVE NO CONFIDENCE IN GENERAL MOTOR PRODUCTS OF ANYKIND. WE HAVE ALL DOCUMENTATION FOR THESE CLAIMS. *TR
NHTSA ODI #10548060
54,750 miles · Jun 26, 2013
Engine And Engine Cooling
THE AFFECTED PARTS WERE NOT ON THE LIST ABOVE SO I PUT OTHER. I NOTICED A GREEN FLUID LEAKING FROM MY CAR. I AUTOMATICALLY THOUGHT IT WAS ANTIFREEZE. I WAS TOLD IT WAS A DYE IN THE "PINK" COOLANT TO DETERMINE IF THERE WAS EVER A LEAK. I TOOK IT CRISWELL CHEVY FOR SERVICE AND CHECK THE LEAK. THE DID THE OIL CHANGE AND SAID E…
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THE AFFECTED PARTS WERE NOT ON THE LIST ABOVE SO I PUT OTHER. I NOTICED A GREEN FLUID LEAKING FROM MY CAR. I AUTOMATICALLY THOUGHT IT WAS ANTIFREEZE. I WAS TOLD IT WAS A DYE IN THE "PINK" COOLANT TO DETERMINE IF THERE WAS EVER A LEAK. I TOOK IT CRISWELL CHEVY FOR SERVICE AND CHECK THE LEAK. THE DID THE OIL CHANGE AND SAID EVERYTHING WAS FINE. THE LEAK PERSISTED AND I IMMEDIATELY RETURNED TO THE DEALER FIND OUT LEAKS. TODAY FINDING OUT THE ISSUE IS A LEAK IN THE HOSE AND TUBE AC LINE. AS PER THE SERVICE MANAGER THE PARTS ARE ON BACK ORDERED FROM GM. IT TOOK 2 WEEKS TO REPLACE THE HOSE ( PART # 22757062 ) TO FINE ANOTHER LEAK IN THE TUBE (PART # 22875372). IT HAS BEEN A 1 1/2 WEEKS WITHOUT A/C IN 90+ WEATHER CAUSE THEY CAN'T GET THE PARTS. SINCE GM CAN NOT PRODUCE THE PARTS QUICK ENOUGH TO KEEP UP WITH THE HIGH DEMAND REPAIR, PROVES THERE IS A MAJOR ISSUE.TIME FOR A RECALL BEFORE SOMEONE PASSES OUT DRIVING A HOT CAR IN HIGH HEAT ( AS I ALMOST DID TODAY). *TR
NHTSA ODI #10521810
12,000 miles · Sep 20, 2010
Electrical SystemEngine And Engine Cooling
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT WAS TRAVELING 45 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN THE AIR BECAME HOT. IN ADDITION, THE CONTACT SHUT OFF THE VEHICLE AND WAS UNABLE TO RESTART THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WAS 12,000. UPDATED 01/26/11*LJ THE CONSUMER STATED ALL THE GAUGES D…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT WAS TRAVELING 45 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN THE AIR BECAME HOT. IN ADDITION, THE CONTACT SHUT OFF THE VEHICLE AND WAS UNABLE TO RESTART THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WAS 12,000. UPDATED 01/26/11*LJ THE CONSUMER STATED ALL THE GAUGES DROPPED TO ZERO AND THE WINDOWS WOULD NOT OPEN AFTER THE ENGINE WAS TURNED OFF. THE VEHICLE WOULD NOT RESTART FOR 45 MINUTES. THE VEHICLE WAS FIXED AFTER THE SECOND TIME. UPDATED 04/13/11
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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