TRANSMISSION SLIPPED THEN VEHICLE SURGED AHEAD. SOON AFTER WHILE TRAVELING 40 MPH AN ALARM SOUNDED WITH THE MESSAGE "TRACTION CONTROL OFF" AND "SERVICE STABILITRAC / ENGINE POWER REDUCED" AND THE VEHICLE SLOWED RAPIDLY. *TR
2010 Chevrolet Traverse
Owner reports · Recalls · Investigations
More warning signs than most Traverse years
Owner complaints for the 2010 Chevrolet Traverse are substantially higher than the model-year median of 302.
About this comparison →How this year compares
Owner complaints by model year
Compare all Traverse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
576 reports with mileage · 93 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 331 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 178 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
178 reportsTL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WENT INTO POWER SAFE MODE AND STALLED WITHOUT WARNING. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE THROTTLE BODY WAS CLEANED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECIDED T…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WENT INTO POWER SAFE MODE AND STALLED WITHOUT WARNING. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE THROTTLE BODY WAS CLEANED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DECIDED TO REPLACE THE THROTTLE BODY. THE FAILURE MILEAGE WAS 40,000.
JULY 2014 MY TRAVERSE HAD AROUND 67,000 MILES ON IT, AND IT HAD STARTED OVERHEATING. WE TOOK IT TO A CHEVROLET DEALERSHIP AND HAD THE ISSUE TAKEN CARE OF. WE HAD ALSO ASKED THEM TO ADDRESS THE RECALLS THAT WE HAD RECEIVED NOTICE ON.ONE ISSUE WAS FIXED, AND ON THE INVOICE THEY HAD MADE NOTE THAT THEY WOULD CONTACT US WHEN THE OTH…
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JULY 2014 MY TRAVERSE HAD AROUND 67,000 MILES ON IT, AND IT HAD STARTED OVERHEATING. WE TOOK IT TO A CHEVROLET DEALERSHIP AND HAD THE ISSUE TAKEN CARE OF. WE HAD ALSO ASKED THEM TO ADDRESS THE RECALLS THAT WE HAD RECEIVED NOTICE ON.ONE ISSUE WAS FIXED, AND ON THE INVOICE THEY HAD MADE NOTE THAT THEY WOULD CONTACT US WHEN THE OTHER RECALL PARTS WERE IN. FOR 2 MONTHS, NO PHONE CALL FROM THEM.WE HAD RECEIVED NO CALL THAT THE PARTS WERE IN.THEN THE END OF SEPTEMBER WHILE DRIVING BACK FROM THE COAST, I HEARD A NOISE THAT SOUNDED LIKE A CAP BEING CLICKED BY A TEEN. BLAMED MY NIECE, BUT AFTER READING THE LEGAL DOCUMENTS ON THE LAWSUIT, IT HAD TO HAVE BEEN THE SAME THING. THE NEXT ISSUE THAT WOULD BE WHAT I CONSIDER THE LAST STRAW WITH THIS VEHICLE.IN THE NEXT DAY OR SO, IT BECAME HARD TO TURN AT LOW SPEEDS.WE CHECKED STEERING FLUID, AND IT WAS LOW BUT NO WHERE NEAR EMPTY.WE ADDED ADDITIONAL FLUID AND THOUGHT THAT WAS THE FIX.THE STEERING ISSUE CONTINUED TO WORSEN.DRIVING INTO WORK I NEEDED TO TURN OFF THE MAIN HWY ONTO A ST., DURING THE MORNING RUSH HOUR.I WAS BARELY ABLE TO MAKE THE TURN. IT TOOK ALL I COULD DO TO TURN. WAS VERY SCARY, AND I WAS THANKFUL THAT OUR CHILDREN WERE NOT IN THE CAR.WHEN I ARRIVED TO WORK, I WAS UNABLE TO PULL INTO THE PARKING LOT OF THE OFFICE. I ENDED UP HAVING TO PARK ON THE ST DUE TO BEING UNABLE TO EFFECTIVELY TURN.WE TOOK THE TRAVERSE TO A DIFFERENT CHEVROLET DEALERSHIP TO FIND OUT THAT THE PUMP, RACK AND PINION, STRUT AND CV BOOT WERE FAILING. FOUND THIS TO BE VERY ODD, MOST OFTEN A CV BOOT WEARS OUT ON A VEHICLE WITH HIGHER MILES THAN THE 70,000MILES.COST TO REPAIR IS AT $2500.00, DUE TO CHEVROLET FOR THE NEGLECT. NOW WE ARE LOOKING FOR A DIFFERENT VEHICLE AND THEY ONLY WANT TO OFFER 14,000 TRADE IN?A $40,000 VEHICLE WORTH NEAR 1/4 OF WHAT WE HAVE PAID FOR IT IN ONLY 4 YEARS.IT IS NOW WORTH NOTHING, BUT I'M UPSIDE DOWN ON AN LOAN! *TR
WHILE AT A STOP SIGN OUR 2010 TRAVERSE SHUT OFF. IT POWERED DOWN EVERYTHING, IT WOULD START UP AGAIN BUT WOULD SHUT DOWN SEVERAL TIMES AGAIN. MY SON WAS IN THE PASSENGER SEAT AND NOTICED WHEN HE PRESSED DOWN ON A CERTAIN SPOT ON THE PASSENGER SIDE FLOOR THE CAR SHUT OFF. WE HAVE OUR CAR AT THE CHEVROLET PLACE NOW AND THEY WER…
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WHILE AT A STOP SIGN OUR 2010 TRAVERSE SHUT OFF. IT POWERED DOWN EVERYTHING, IT WOULD START UP AGAIN BUT WOULD SHUT DOWN SEVERAL TIMES AGAIN. MY SON WAS IN THE PASSENGER SEAT AND NOTICED WHEN HE PRESSED DOWN ON A CERTAIN SPOT ON THE PASSENGER SIDE FLOOR THE CAR SHUT OFF. WE HAVE OUR CAR AT THE CHEVROLET PLACE NOW AND THEY WERE VERY SKEPTICAL UNTIL MY SON PLACED HIS FOOT ON THE SPOT AND THE CAR SHUT DOWN RIGHT IN FRONT OF THEM. THEY WILL BE LOOKING AT THE CAR MONDAY 10/13/14 TO SEE WHAT THE PROBLEM IS. THIS CAR IN NO LONGER UNDER WARRANTY, I WOULD THINK THIS IS CHEVROLET PROBLEM WITH THE TRAVERSE. (?) *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN CLEARED THE CODE BUT THE FAILURE RECURRED. ALSO, THE CONTACT INDICATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN A…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE AIR BAG SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN CLEARED THE CODE BUT THE FAILURE RECURRED. ALSO, THE CONTACT INDICATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO INDICATED THAT THE ENGINE MAY NEED TO BE REPLACED. THE TECHNICIAN STATED THAT FURTHER DIAGNOSIS WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
I WAS DRIVING AND I HEARD THE CHECK ENGINE ALERT (3 DINGS). THE WARNING SAID SERVICE TRACTION CONTROL SERVICE STABILITRAK. AFTER THAT, THE CAR WOULD TAKE LONGER AND I HAD TO PRESS A LOT HARDER ON THE GAS TO ACCELERATE. THERE ARE ABOUT 3 FORUMS WHICH ALL INCLUDE COMPLAINTS LIKE THIS HOWEVER THE DEALER IS SAYING THEY WILL NOT REC…
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I WAS DRIVING AND I HEARD THE CHECK ENGINE ALERT (3 DINGS). THE WARNING SAID SERVICE TRACTION CONTROL SERVICE STABILITRAK. AFTER THAT, THE CAR WOULD TAKE LONGER AND I HAD TO PRESS A LOT HARDER ON THE GAS TO ACCELERATE. THERE ARE ABOUT 3 FORUMS WHICH ALL INCLUDE COMPLAINTS LIKE THIS HOWEVER THE DEALER IS SAYING THEY WILL NOT RECALL THE THROTTLE BODY WHICH IS THE PART THAT THEY ARE REPLACING. THE THROTTLE BODY IS ALSO IN SEVERAL OTHER GMC VEHICLES SUCH AS THE ACADIA *TR
HAVING HARD STEERING AT LOW SPEEDS! HAVE READ MANY THREADS ABOUT THIS! ALSO HAVE HAD OIL BEING SUCKED UP INTO ENGINE INTAKE AND BURNED INTO ENGINE CAUSING PREMATURE CONVERTER AND O2 SENSOR FAILURE! ALSO HAVE CHECK ENGINE LIGHT FOR P0008 DUE TO CRANKSHAFT RELUCTOR MOVING? *TR
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE VIBRATED AS THE ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE FAILURE OCCURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRACTURED VALVE SPR…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE VIBRATED AS THE ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE FAILURE OCCURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRACTURED VALVE SPRING AND THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 57,300 AND THE CURRENT MILEAGE WAS 57,330.
MY CAR ENGINE CONTINUES TO RUN WHILE THE KEY IS OUT OF THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES, I HAVE TO PUT THE KEY IN AND TRY TURNING THE IGNITION OFF SEVERAL TIMES BEFORE THE ENGINE WILL ACTUALLY SHUT DOWN, AFTER EACH INCIDENT THIS DRAINS MY BATTERY AND THEN MY CAR REQUIRES TO BE JUMPED IT ALSO HAS TAKES SEVERAL ATTEMP…
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MY CAR ENGINE CONTINUES TO RUN WHILE THE KEY IS OUT OF THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES, I HAVE TO PUT THE KEY IN AND TRY TURNING THE IGNITION OFF SEVERAL TIMES BEFORE THE ENGINE WILL ACTUALLY SHUT DOWN, AFTER EACH INCIDENT THIS DRAINS MY BATTERY AND THEN MY CAR REQUIRES TO BE JUMPED IT ALSO HAS TAKES SEVERAL ATTEMPTS TO GET THE CAR RUNNING AGAIN AND SOMETIMES AFTER THIS HAPPENS IT PUTS MY CAR IN "LIMP" MODE MEANING THE CAR WILL NOT SHIFT OUT OF SECOND GEAR WHILE DRIVING IT. I TOOK THE CAR BACK TO THE CHEVY DEALER (BOB STEELE IN COCOA FL) EXPLAINED TO THEM THE ISSUES AND TOLD THEM I HAVE GOOGLED THE ISSUES AS WELL AND THAT LOTS OF PEOPLE ARE HAVING THE SAME PROBLEM WITH THE ENGINE STILL RUNNING WHILE THE KEY IS IN THEIR HAND AND CHEVY STATED THEY NEVER HEARD OF THIS BEFORE. THE DEALER CALLED AND STATED THAT IT WOULD COST ME $200.00 TO REPLACE MY IGNITION IN MY CAR WHICH I DID AND THAT WOULD FIX THE ENGINE RUNNING ISSUE AND WOULD FIX THE "LIMP" MODE ISSUE. THE REPAIR LASTED A WEEK AND THEN I STOPPED TO GET GAS AND THE CAR WOULD NOT SHUT OFF AGAIN AFTER SEVERAL ATTEMPTS OF TURNING THE KEY TO THE OFF POSITION IT FINALLY SHUT DOWN, AFTER GETTING GAS IT TOOK SEVERAL ATTEMPTS FOR THE CAR TO TURN BACK ON ( AT THIS TIME IT DID NOT GO INTO "LIMP" MODE) I TOOK THE CAR DIRECTLY BACK TO THE DEALER WHO HAS HAD THE CAR FOR FOUR DAYS NOW. I JUST RECIEVED A CALL FROM THE CHEVY DEALER STATING IT WOULD NOW COST ME $1200.00 TO REPAIR THE FUSE BOX AND WIRING THAT HAS SOME HOW BECOME WET IN MY GLOVE COMPARTMENT.. AGAIN I STATED THAT I AM NOT THE ONLY PERSON HAVING THIS PROBLEM AND THAT OTHER PEOPLE HAVE ALSO BEEN TOLD THAT THEY HAVE WATER IN THEIR FUSE BOX (WHICH I ASSUME SHOULD OF BEEN SEALED PROPERLY TO PREVENT THIS FROM HAPPENING)SO I AM NOW DRIVING A CAR THAT REFUSES TO SHUT OFF OR CAN PUT ITSELF INTO "LIMP" MODE AFFECTING THE DRIVING ABILITY OF THE CAR. *TR
THROTTLE BODY WENT OUT AT 66000 K MILES. WAS TOLD BY DEALERSHIP THAT THE SENSOR ON THROTTLE BODY SHORTED OUT. AT THE POINT THAT IT WENT OUT. POWER TO THE ENGINE WAS REDUCED AND CAR IMMEDIATELY DECELERATED, ALMOST CAUSING AN ACCIDENT. *TR
Official recalls
521V246000 · Air Bags:critical Fasteners
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
15V415000 · Structure:body:hatchback/liftgate
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
14V266000 · Seat Belts
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
14V118000 · Air Bags:side/window
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
10V375000 · Seat Belts
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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