NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
178 reportsClear category filter63,000 miles · Jan 12, 2016
EnginePower Train
MY TRAVERSE JUST PULLED A P0008 AND P0017 ENGINE CODE. AFTER BRINGING IT TO THE MECHANIC, I HAD AN OIL FLUSH AND INDUCTION SYSTEM CLEANING. THE FOLLOWING DAY THE P0008 CODE WHEN OFF AGAIN. THIS IS SPECIFIC FOR THE TIMING CHAIN AND CYLINDER HEADS. APPARENTLY THERE WAS A RECALL AND WARRANTY EXTENSION FOR 08-09 CHEVY TRAVERSES HOWE…
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MY TRAVERSE JUST PULLED A P0008 AND P0017 ENGINE CODE. AFTER BRINGING IT TO THE MECHANIC, I HAD AN OIL FLUSH AND INDUCTION SYSTEM CLEANING. THE FOLLOWING DAY THE P0008 CODE WHEN OFF AGAIN. THIS IS SPECIFIC FOR THE TIMING CHAIN AND CYLINDER HEADS. APPARENTLY THERE WAS A RECALL AND WARRANTY EXTENSION FOR 08-09 CHEVY TRAVERSES HOWEVER THAT HAS NOT TRANSFERRED OVER TO MY PARTICULAR MODEL YEAR. MY VEHICLE IS 1 YEAR OUT OF WARRANTY WITH ONLY 63,000 MILES ON IT. MY REPAIRS ARE TO BE AN ESTIMATED $4,000 - $6,300 BUT AM BEING OFFERED A 50/50 SPLIT THAT I FEEL IS STILL UNACCEPTABLE ON A VEHICLE WITH ONLY 63,000 MILES.
NHTSA ODI #10819772
102,130 miles · Dec 24, 2015
EnginePower Train
ENGINE WAS RUNNING ROUGH; VEHICLE WAS SLUGGISH. CHECK ENGINE LIGHT CAME ON. DEALERSHIP, BURLINGTON CHEVROLET, RAN A DIAGNOSTIC AND THERE WERE SOME FAILED CODES (P0011 AND P008), ALL RELATED TO THE CAMSHAFT AND TIMING CHAINS. TO REPAIR, IT WOULD COST ABOUT $2,700 SINCE I WAS SIX MONTHS OVER THE POWERTRAIN WARRANTY. THEY CONTA…
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ENGINE WAS RUNNING ROUGH; VEHICLE WAS SLUGGISH. CHECK ENGINE LIGHT CAME ON. DEALERSHIP, BURLINGTON CHEVROLET, RAN A DIAGNOSTIC AND THERE WERE SOME FAILED CODES (P0011 AND P008), ALL RELATED TO THE CAMSHAFT AND TIMING CHAINS. TO REPAIR, IT WOULD COST ABOUT $2,700 SINCE I WAS SIX MONTHS OVER THE POWERTRAIN WARRANTY. THEY CONTACTED GM AND THEY STATED THAT IT WOULD COST ME $681 PLUS TAX. I AGREED TO HAVE THE REPAIRS COMPLETED WHICH ALSO INCLUDED REPLACING THE WATERPUMP WHICH WAS LEAKING. I HAVE READ ONLINE THAT TIMING CHAIN PROBLEMS ON HAVE OCCURRED MORE FREQUENTLY ON 2007-2010 CHEVY TRAVERSE, SATURN OUTLOOK, GMC ACADIA, AND BUICK ENCLAVE. ALL OF THESE SUV'S HAVE THE 3.6 LITER V6 ENGINE WITH DUAL OVERHEAD CAMS. WHAT IS HAPPENING ON THESE VEHICLES IS THAT THE TIMING CHAINS ARE STRETCHING WHICH LEADS TO CORRELATION ERRORS WITH THE CAM SENSORS AND ACTUATORS. AFTER 2010, GENERAL MOTORS HAS SEEMED TO CORRECT THE PROBLEM WITH UPDATED CHAINS AND ECM CALIBRATIONS.
NHTSA ODI #10816188
75,827 miles · Dec 14, 2015
EngineSteering
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE POWER STEERING RACK AND THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE DETAILS WERE NOT AVAILABLE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE A…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE POWER STEERING RACK AND THE POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE DETAILS WERE NOT AVAILABLE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 75,827.
NHTSA ODI #10810157
55,000 miles · Dec 9, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
ON THE HIGHWAY DOING AROUND 65 MPH, ALARM CHIMES WENT OFF, DISPLAY CENTER SHOWED "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL", "ENGINE POWER REDUCED". THE CAR QUICKLY DECELERATED TO 10 MPH AND WOULD NOT GO ANY FASTER. HAD TO PULL OVER AND SHUT DOWN. THIS WAS ONLY ONE OF THE MANY TIMES THIS HAS HAPPENED OVER THE PAST YEAR…
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ON THE HIGHWAY DOING AROUND 65 MPH, ALARM CHIMES WENT OFF, DISPLAY CENTER SHOWED "SERVICE STABILITRAK", "SERVICE TRACTION CONTROL", "ENGINE POWER REDUCED". THE CAR QUICKLY DECELERATED TO 10 MPH AND WOULD NOT GO ANY FASTER. HAD TO PULL OVER AND SHUT DOWN. THIS WAS ONLY ONE OF THE MANY TIMES THIS HAS HAPPENED OVER THE PAST YEAR AND A HALF. IT HAS BEEN IN AND OUT OF THE SERVICE CENTER, DIAGNOSED WITH 4 OR 5 DIFFERENT ISSUES, REPAIRED 2 OR 3 COMPONENTS ALL WITH THE SAME OUTCOME: THE ENGINE POWER REDUCED ISSUE COMES BACK. THE DEALER TELLS ME IT'S A "NEW ISSUE" EVERY TIME SO AT THIS POINT I HAVE NO FAITH IN THEIR "FIXES", I FEEL THAT WHEN MY WIFE, KIDS, OR ME ARE IN THE CAR I WILL EVENTUALLY BE IN A HORRIFIC ACCIDENT WHERE WE ALL DIE AND HOPE THAT AT LEAST THIS MESSAGE WILL COME OUT THEN. GM HAS BEEN SORT OF HELPFUL BUT FROM MY RESEARCH/DEALINGS WITH THIS ISSUE (30+ HOURS), IT SEEMS LIKE SOMETHING THAT SHOULD HAVE BEEN RECALLED ON SEVERAL DIFFERENT MODEL GM AUTOMOBILES. I AM AT A LOSS. I HAVEN'T FIXED THE MOST RECENT ISSUE ($700, TRANSMISSION INTERNAL MODE SWITCH) IN HOPES THAT, USING MY OWN RESEARCH/TECHNICAL EXPERTISE, I CAN FIND THE REAL ISSUE BEHIND THESE FAILURES AND NOT JUST WHAT THE "COMPUTER ERROR CODES" ARE POINTING TOO. THE IRONY IN THIS "FEATURE" IS THAT, FROM MY UNDERSTANDING, IT GOES INTO THIS ENGINE POWER REDUCED MODE FOR SAFETY REASONS SO THAT YOU WON'T LOSE CONTROL OF THE CAR OR OTHER PROBLEM. YET REDUCING THE ENGINE POWER ON A BUSY HIGHWAY OR THE PA TURNPIKE WHERE THERE IS NOWHERE TO SAFELY PULL OVER IS THE MOST DANGEROUS PROBLEM OF ALL. NOTES FOR OTHER CONSUMERS: SO FAR THE MECHANIC HAS FLUSHED THE THROTTLE BODY (CLEANED IT), AND REPLACED THE TIMING BELT . TAKING TO A DIFFERENT MECHANIC FOR A 2ND OPINION ON THE MOST RECENT INTERNAL MODE SWITCH DIAGNOSIS.
NHTSA ODI #10809188
70,000 miles · Dec 2, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS DRIVING ON HIGHWAY GOING 70MPH. TRACTION CONTROL/STABILITRAK OFF CAME ON DASH ALONG WITH PARK ASSIST OFF. I FELT THE ENGINE LOSE POWER AND SPEED DROPPED TO 25MPH. I HAS TO SWERVE AND MISS SEVERAL CARS FROM HITTING ME DUE TO THIS REDUCE SPEED ON THE HIGHWAY. PRESSED ON THE PEDDLE TO SPEED UP AND THE ENGINE WOULD NOT GO PAST…
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I WAS DRIVING ON HIGHWAY GOING 70MPH. TRACTION CONTROL/STABILITRAK OFF CAME ON DASH ALONG WITH PARK ASSIST OFF. I FELT THE ENGINE LOSE POWER AND SPEED DROPPED TO 25MPH. I HAS TO SWERVE AND MISS SEVERAL CARS FROM HITTING ME DUE TO THIS REDUCE SPEED ON THE HIGHWAY. PRESSED ON THE PEDDLE TO SPEED UP AND THE ENGINE WOULD NOT GO PAST 1ST GEAR ( WELL AT LEAST THAT'S WHAT IT FELT LIKE) I HAD THE CAR TOWED HOME. TO AFRAID TO DRIVE. TOOK IT TO OUR SHOP AND NOTHING WAS REGISTERED ON THE DIAGNOSTIC CODE. CAR SEEMS FINE NOW, JUST AFRAID TO DRIVE. IS THERE A RECALL FOR THIS?
NHTSA ODI #10808097
65,000 miles · Nov 27, 2015
EngineSteering
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM AND THE ENGINE COILS FAILED AND NEEDED T…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM AND THE ENGINE COILS FAILED AND NEEDED TO BE REPLACED. THE POWER STEERING SYSTEM WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10807167
67,000 miles · Nov 10, 2015
Engine
I HAVE A 2010 CHEVY TRAVERSE WITH 67,000 MILES ON IT. CHECK ENGINE LIGHT COMES ON AND DETECTS TIMING CHAINS. TAKE IT TO THE DEALERSHIP AND $3200 LATER HAD NEW TIMING CHAINS PUT ON. THERE IS NO WAY WITH THAT AMOUNT OF MILEAGE THAT THIS SHOULD HAVE TO BE REPAIRED YET. WHEN IS THIS RECALL GOING TO TAKE EFFECT!!!! ON TOP OF THAT T…
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I HAVE A 2010 CHEVY TRAVERSE WITH 67,000 MILES ON IT. CHECK ENGINE LIGHT COMES ON AND DETECTS TIMING CHAINS. TAKE IT TO THE DEALERSHIP AND $3200 LATER HAD NEW TIMING CHAINS PUT ON. THERE IS NO WAY WITH THAT AMOUNT OF MILEAGE THAT THIS SHOULD HAVE TO BE REPAIRED YET. WHEN IS THIS RECALL GOING TO TAKE EFFECT!!!! ON TOP OF THAT THE WARRANTY EXPIRED IN MARCH, SO NO HELP WHAT SO EVER..... GM NEEDS TO STEP UP.
NHTSA ODI #10789463
160,000 miles · Nov 4, 2015
Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STABILITRAC AND MOTOR POWER REDUCED INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF, RESTARTED, AND RETURNED TO NORMAL FOR A FEW MILES BEFORE THE FAILURE RECURRED. THE CONT…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND THE STABILITRAC AND MOTOR POWER REDUCED INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF, RESTARTED, AND RETURNED TO NORMAL FOR A FEW MILES BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT IT COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10788331
160,000 miles · Oct 27, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
MY CAR COULD HAVE GOTTEN ME KILLED. I WAS ON MY WAY TO WORK,STOPPED AT A STOP SIGN AND WHEN I MASHED THE GAS TO GO IT SAID STABILITY TRACK OFF ,MOTOR REDUCED. MY CAR LITERALLY WAS IN THE ROAD WITH TRAFFIC COMING. THERE WAS NO WAY TO TURN IT OFF . ANOTHER DAY I HAD TO PULL OVER ON A FOUR LANE BECAUSE IT DONE THE SAME AND WOULDN'T…
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MY CAR COULD HAVE GOTTEN ME KILLED. I WAS ON MY WAY TO WORK,STOPPED AT A STOP SIGN AND WHEN I MASHED THE GAS TO GO IT SAID STABILITY TRACK OFF ,MOTOR REDUCED. MY CAR LITERALLY WAS IN THE ROAD WITH TRAFFIC COMING. THERE WAS NO WAY TO TURN IT OFF . ANOTHER DAY I HAD TO PULL OVER ON A FOUR LANE BECAUSE IT DONE THE SAME AND WOULDN'T GO. THIS IS SO DANGEROUS TO ANYONE WHO HAS THESE CHEVY TRAVERSE.I HAVE LOOKED AT MANY REVIEWS AND THIS IS A BIG COMPLAINT OUT OF HUNDREDS OF PEOPLE ON THE SAME ISSUE. IT'S A MATTER OF TIME BEFORE SOMEONE IS KILLED. IT'S NOT SAFE FOR AN INDIVIDUAL MUCH LESS A FAMILY,BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO SHUT DOWN. NO SHOP CAN FIX THIS PROBLEM. I'VE HAD NEW TIRES,SENSOR,AND RESET AND IT DOESN'T WORK. PLEASE CONSIDER LOOKING AT ALL THE REVIEWS ON THESE CARS.
NHTSA ODI #10786225
102,000 miles · Oct 20, 2015
Engine
TIMING CHAIN IS STRETCHED AFTER 102,000 MILES; REPAIR IS $2500; GM EXTENDED THE WARRANTY FOR THIS PROBLEM ON 2007 TO 2009; THE SAME PROBLEM EXISTS FOR 2010 BUT GM HAS NOT EXTENDED THE WARRANTY; OIL WAS CHANGED REGULARLY; TIMING CHAIN SHOULD NOT GO AFTER 5 YRS, 100K MILES. GM MUST EXTEND WARRANTY FOR THIS MODEL YEAR DUE TO THIS O…
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TIMING CHAIN IS STRETCHED AFTER 102,000 MILES; REPAIR IS $2500; GM EXTENDED THE WARRANTY FOR THIS PROBLEM ON 2007 TO 2009; THE SAME PROBLEM EXISTS FOR 2010 BUT GM HAS NOT EXTENDED THE WARRANTY; OIL WAS CHANGED REGULARLY; TIMING CHAIN SHOULD NOT GO AFTER 5 YRS, 100K MILES. GM MUST EXTEND WARRANTY FOR THIS MODEL YEAR DUE TO THIS ONGOING DESIGN FLAW.
NHTSA ODI #10783616
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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