TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SEIDLE CHEVROLET LOCATED AT 1141 E MAIN ST CLARION, PA 16214 814-226-8300) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT R…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SEIDLE CHEVROLET LOCATED AT 1141 E MAIN ST CLARION, PA 16214 814-226-8300) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 119,000.
NHTSA ODI #10992672
Mileage unknown · May 22, 2017
Engine
2010 CHEVY TRAVERSE. CHECK ENGINE LIGHT CODE P0017. DEALER IS STATING IT IS A TIMING CHAIN, COST AROUND $2700. TRAVERSE ONLY HAS 101,000 MILES ON IT. MY CHEVY TRAVERSE SHOULD NOT BE NEEDING A TIMING CHAIN REPLACED AT SUCH LOW MILEAGE. GM IS NOT BEING COOPERATIVE WITH ALL THE COMPLAINTS OF THIS PROBLEM ONLINE. THERE ARE SPE…
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2010 CHEVY TRAVERSE. CHECK ENGINE LIGHT CODE P0017. DEALER IS STATING IT IS A TIMING CHAIN, COST AROUND $2700. TRAVERSE ONLY HAS 101,000 MILES ON IT. MY CHEVY TRAVERSE SHOULD NOT BE NEEDING A TIMING CHAIN REPLACED AT SUCH LOW MILEAGE. GM IS NOT BEING COOPERATIVE WITH ALL THE COMPLAINTS OF THIS PROBLEM ONLINE. THERE ARE SPECIFIC AREAS IN THE COUNTRY WHERE GM IS PAYING FOR THIS REPAIR BUT IT IS VIN SPECIFIC. GM IS STATING THAT IF MANUFACTURED IN CERTAIN PLANTS, TIMING CHAIN IS A PROBLEM, EVEN THOUGH IT IS THE SAME ENGINE! I HAVE HAD MORE RECALLS ON THIS VEHICLE THAN ANY OTHER VEHICLE I HAVE OWNED. I ONCE LOVED THIS VEHICLE AND THOUGHT GM WOULD TAKE CARE OF KNOWN PROBLEMS, NOW I KNOW THAT I AM WRONG. I WILL NOT BUY ANOTHER GM VEHICLE.
NHTSA ODI #10990954
67,000 miles · Apr 27, 2017
Engine
CHECK ENGINE LIGHT CAME ON IN MY 2010 CHEVY TRAVERSE. THE DEALERSHIP INDICATED THE TIMING CHAIN HAD STRETCHED AND IF LEFT UNREPAIRED COULD LEAD TO CATASTROPHIC FAILURE OF THE ENGINE. THE REPAIR COST IS $3500. THE VEHICLE ONLY HAS 67000 MILES ON IT, AND HAS ALWAYS HAD ROUTINE MAINTENANCE AND OIL CHANGES CONDUCTED. FURTHER INV…
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CHECK ENGINE LIGHT CAME ON IN MY 2010 CHEVY TRAVERSE. THE DEALERSHIP INDICATED THE TIMING CHAIN HAD STRETCHED AND IF LEFT UNREPAIRED COULD LEAD TO CATASTROPHIC FAILURE OF THE ENGINE. THE REPAIR COST IS $3500. THE VEHICLE ONLY HAS 67000 MILES ON IT, AND HAS ALWAYS HAD ROUTINE MAINTENANCE AND OIL CHANGES CONDUCTED. FURTHER INVESTIGATION REVEALED THAT 2007-2009 MODELS OF THE SAME ENGINE ON SIMILAR MODELS HAD THE EXACT SAME ISSUE. ADDITIONALLY, A SIMPLE GOOGLE SEARCH REVEALS MANY FORUMS THAT HAVE COMPLAINTS OF THE SAME ISSUE ON THEIR 2010 MODELS. IT APPEARS THAT THE PROBLEM WAS NOT CORRECTED IN THE 2010 MODEL YEAR, OR AT LEAST NOT IN CERTAIN RUN OF THE ENGINE. WHETHER THE SAME BAD CHAIN WAS USED IN 2010 ENGINES OR THE PROBLEM THAT WAS DISCOVERED IN THE 2007-2009 MODEL YEARS, WAS NOT DISCOVERED UNTIL AFTER THE 2010 MODELS WERE BUILT, AND THEY WERE JUST NOT INCLUDED IN THE SERVICE BULLETIN IS THE QUESTION. BECAUSE A WELL MAINTAINED VEHICLE WITH ONLY 67000 MILES TO HAVE A BAD TIMING CHAIN IS RARE, AS MANY DIFFERENT REPAIR SHOPS HAVE CONFIRMED. THOSE SAME SHOPS ALSO CONFIRMED THEY HAVE SEEN MANY OF THE TRAVERSE. ACADIA, AND ENCLAVE MODELS WITH THE SAME TIMING CHAIN ISSUE.
NHTSA ODI #10981169
99,000 miles · Apr 20, 2017
Engine
TIMING CHAIN IS BAD IN 2010 TRAVERSE WITH APPROXIMATELY 99000 MILES. THIS SEEMS TO BE A COMMON PROBLEM FOR THIS YEA. GM ISSUES A RECALL FOR.2009 BUT NONE.FOR.2010. SUDDEN ENGINE FAILURE IS DANGEROUS.
NHTSA ODI #10979634
110,000 miles · Apr 7, 2017
Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE VEHICLE STARTED TO SHAKE. THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN N…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE AND THE VEHICLE STARTED TO SHAKE. THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. UPDATED 07/12/17*LJ *CN
NHTSA ODI #10971208
Mileage unknown · Mar 29, 2017
Engine
I HAVE 2010 CHEVROLET TRAVERSE. THIS CAR GOT A PROBLEM WITH ENGINE. TIMING CHAIN IS STRETCHED OUT AND ENGINE RUNS ROUGH WITH MULTIPLE MISFIRES AND NOISE. I TOOK THIS CAR TO DIAGNOSTIC AND DEALER DIAGNOSED AND CONFIRM EXISTING PROBLEM WITH TIMING CHAIN. AFTER SOME INVESTIGATION AND RESEARCH I FOUND OUT THAT GMC EXTENDED A WARRANT…
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I HAVE 2010 CHEVROLET TRAVERSE. THIS CAR GOT A PROBLEM WITH ENGINE. TIMING CHAIN IS STRETCHED OUT AND ENGINE RUNS ROUGH WITH MULTIPLE MISFIRES AND NOISE. I TOOK THIS CAR TO DIAGNOSTIC AND DEALER DIAGNOSED AND CONFIRM EXISTING PROBLEM WITH TIMING CHAIN. AFTER SOME INVESTIGATION AND RESEARCH I FOUND OUT THAT GMC EXTENDED A WARRANTY TILL 10 YEARS/120000 MI FOR 2009 CHEVROLET TRAVERSE. BUT THEY SAID THAT MY CAR DOES NOT QUALIFY FOR THIS RECALL BECAUSE IT'S BEEN MADE FROM DIFFERENT PARTS. THIS IS NOT FAIR AND NOT RIGHT. IT DOESN'T MATTER FROM WHAT PARTS WAS MADE ENGINE IN MY CAR. THE FACT IS THAT MY CAR HAS THE SAME PROBLEM AS 2009 CHEVY TRAVERSE WHAT QUALIFY FOR EXTENDED WARRANTY. THE ISSUE WITH TIMING CHAIN WAS NEVER FIXED ON 2010 MODEL YEAR AND MANY PEOPLE HAVE THE SAME PROBLEM. I KNOW THAT I'M NOT THE ONLY ONE WHO GOT THIS KIND OF SITUATION. I'D LIKE TO RESOLVE THIS PROBLEM BEFORE IT WILL GO TO THE COURT. GMC REPRESENTATIVE PLEASE CONTACT WITH ME TO RESOLVE IT. THANKS, [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
NHTSA ODI #10969296
114,000 miles · Mar 24, 2017
Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE AND STABILITRAC SENSOR INDICATORS SUDDENLY ILLUMINATED AND THE SPEED REDUCED TO APPROXIMATELY 5 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD BECOME DAMAGED AND WOULD NEED TO BE REPLACED. TH…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE AND STABILITRAC SENSOR INDICATORS SUDDENLY ILLUMINATED AND THE SPEED REDUCED TO APPROXIMATELY 5 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HAD BECOME DAMAGED AND WOULD NEED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000. UPDATED 06/07/17*LJ UPDATED 08/08/2017*JS
NHTSA ODI #10968349
Mileage unknown · Mar 3, 2017
Engine
TIMING CHAIN IS OUT OF SYNC. MECHANIC STATES THAT ERROR CODES ARE CAUSING THE THE CHECK ENGINE LIGHT TO ILLUMINATE THAT ARE BASED AROUND SKIPPING/SLIPPING TIMING CHAIN. STATES THAT TIMING CHAIN MUST BE REPAIRED. IF TIMING CHAIN FAILS TO WORK CORRECTLY, ENGINE COULD SEIZE CAUSE THE VEHICLE FAIL UNEXPECTEDLY.
NHTSA ODI #10958496
106,830 miles · Feb 27, 2017
Engine
ENGINE LIGHT CAME ON WHILE DIVING AT CITY SPEEDS, TOOK IT TO STEWART CHEVROLET AND THE SAID IT WAS THE P0008 AND P0017 TIMING CHAIN AND CRANK CAMSHAFT. THIS IS THE 3RD TIME THAT THIS IS OCCURRING . 1ST WAS AT 60,929K AND SECOND WAS AT 81,781K THEY WANT BETWEEN $3,000 TO $9,000 TO REPAIR AND NO GUARANTEE THAT IT WON'T OCCUR AT NE…
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ENGINE LIGHT CAME ON WHILE DIVING AT CITY SPEEDS, TOOK IT TO STEWART CHEVROLET AND THE SAID IT WAS THE P0008 AND P0017 TIMING CHAIN AND CRANK CAMSHAFT. THIS IS THE 3RD TIME THAT THIS IS OCCURRING . 1ST WAS AT 60,929K AND SECOND WAS AT 81,781K THEY WANT BETWEEN $3,000 TO $9,000 TO REPAIR AND NO GUARANTEE THAT IT WON'T OCCUR AT NEXT 20K, GM ARE NOT STANDING BY THERE PRODUCT NOR IS STEWARD.
NHTSA ODI #10957359
Mileage unknown · Feb 24, 2017
Engine
I TOOK MY CAR IN FOR MOTOR LIGHT AND OIL CHANGE. I WAS ADVISED THAT MY TIMING CHAIN WAS SOME WEAR AND NEEDS CHANGING. I WAS TOLD BY A MECHANIC THAT THESE CARS HAVE THIS PROBLEM ALL THE TIME AND A RECALL SHOULD HAVE BEEN ISSUED ON THEM. IT WAS FOR THE 2009, BUT A LOT OF THE 2010 HAD THE SAME CHAIN AND ISSUE AS THE 2009. OF CO…
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I TOOK MY CAR IN FOR MOTOR LIGHT AND OIL CHANGE. I WAS ADVISED THAT MY TIMING CHAIN WAS SOME WEAR AND NEEDS CHANGING. I WAS TOLD BY A MECHANIC THAT THESE CARS HAVE THIS PROBLEM ALL THE TIME AND A RECALL SHOULD HAVE BEEN ISSUED ON THEM. IT WAS FOR THE 2009, BUT A LOT OF THE 2010 HAD THE SAME CHAIN AND ISSUE AS THE 2009. OF COURSE THE DEALER IS NOT GONG TO AGREE TO ANYTHING. THEY ARE TELLING ME ITS 2800, JUST TO CHANGE THE BELT AS PRECAUTION. THIS IS PRICE GOUGING WHEN THEY KNOW IT'S AN ISSUE. I NEED HELP...
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA20002 · Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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