NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
28 reportsClear category filter75,000 miles · Jul 21, 2016
Electrical SystemVisibility
TL* THE CONTACT OWNS A 2004 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT THE WINDOWS FAILED TO OPEN OR CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER WINDOW SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILUR…
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TL* THE CONTACT OWNS A 2004 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT THE WINDOWS FAILED TO OPEN OR CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER WINDOW SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10887539
180,000 miles · Mar 17, 2015
Electrical SystemVisibilityFireInjury
TL* THE CONTACT OWNED A 2004 CHEVROLET TRAILBLAZER. WHILE AT AN AUTOMATED CAR WASH, THE DRIVER SIDE WINDOW SWITCH SHORT CIRCUITED WITHOUT WARNING. AS A RESULT, FLAMES APPEARED AND ENGULFED THE VEHICLE. THE VEHICLE WAS DESTROYED. A FIRE REPORT AND A POLICE REPORT WERE FILED. BOTH THE CONTACT AND THE PASSENGER SUFFERED SMOKE INHAL…
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TL* THE CONTACT OWNED A 2004 CHEVROLET TRAILBLAZER. WHILE AT AN AUTOMATED CAR WASH, THE DRIVER SIDE WINDOW SWITCH SHORT CIRCUITED WITHOUT WARNING. AS A RESULT, FLAMES APPEARED AND ENGULFED THE VEHICLE. THE VEHICLE WAS DESTROYED. A FIRE REPORT AND A POLICE REPORT WERE FILED. BOTH THE CONTACT AND THE PASSENGER SUFFERED SMOKE INHALATION THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 180,000.
NHTSA ODI #10694902
Mileage unknown · Jan 9, 2015
Electrical SystemVisibility
THE FRONT PASSENGER WINDOW WILL NOT GO UP OR DOWN. MANY ELECTRICAL ISSUES WITH THIS CAR! *TR
NHTSA ODI #10671370
192,000 miles · Jul 30, 2014
Electrical SystemLatches/locks/linkagesVisibility
TL * THE CONTACT OWNS A 2004 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT THE POWER WINDOW AND LOCK ON THE DRIVER SIDE DOOR WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY). THE MANUFACTU…
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TL * THE CONTACT OWNS A 2004 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT THE POWER WINDOW AND LOCK ON THE DRIVER SIDE DOOR WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 192,000. UPDATED 12/09/14*LJ
NHTSA ODI #10617745
185,000 miles · Jun 13, 2014
Electrical SystemExterior LightingVisibility
I BOUGHT THIS CAR ABOUT 4 YEARS AGO AND IT HAS BEEN NOTHING BUT AN ELECITRICAL MESS. FIRST MY HEAD LIGHTS WOULD GO OUT ONCE A MONTH, THEN A COUPLE TIMES A MONTH, THEN ONCE A WEEK. MY BRAKE LIGHTS STARTED DOING THE SAME. OUR FAMLIY MECHHANIC COULDN'T FIGURE IT OUT, HE JUST KEPT REPLACING THEM AND SENDING THE BAD BULBS IN FOR W…
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I BOUGHT THIS CAR ABOUT 4 YEARS AGO AND IT HAS BEEN NOTHING BUT AN ELECITRICAL MESS. FIRST MY HEAD LIGHTS WOULD GO OUT ONCE A MONTH, THEN A COUPLE TIMES A MONTH, THEN ONCE A WEEK. MY BRAKE LIGHTS STARTED DOING THE SAME. OUR FAMLIY MECHHANIC COULDN'T FIGURE IT OUT, HE JUST KEPT REPLACING THEM AND SENDING THE BAD BULBS IN FOR WARRANTY. A COUPLE TIMES THE PIGTAILS AND LAMPS HAD TO BE REPLACES. ALSO 3 SEPERATE OCCASIONS BOTH HEADLIGHTS WENT OUT AT ONCE WHILE DRIVING. AND I HAD TO DRIVE HOME IN THE DARK WITH NO HEAD LIGHTS ON. I TOOK IT THE CHEVY DEALERSHIP AFTER THE THIRD TIME ABD APPARENTLY MY FUSE BOX WAS MELTED AND NEEDED TO BE REPLACED. SPENT OVER 1000.00 DOING THAT AND IT WORKED OKAY FOR ABOUT A YEAR. THEN HEADLIGHTS STARTED GOING OUT AGAIN AND BRAKE TLIGHTS AS WELL. NOT ONCE A WEEK, BUT STILL ABOUT ONCE A MONTH OR EVERY OTHER MONTH. RECENTLY MY DRIVERS WINDOW STOPPED WORKING AND I COULDN'T CONTROL THE MASTER SWITCH TO LOCK MY CAR OR ROLL UP MY WINDOWS. THE CLUSTER PANEL IN THE DOOR NEEDED TO BE REPLACED. ALSO, HAD TWO SENSORS THAT NEEDED TO BE REPLACED BECAUSE MY 4 WHEEL DRIVE, PARKING BRAKE, AND CRUSIE CONTROL WOULD STOP WORKING ALL AT ONCE AND THE LIGHTS WOULD BE LIT UP ON THE DASHBOARD. I WASNT' ABLE TO USE ANY OF THEM UNTIL THE SENSOR WAS REPLACED. ALSO THE POWER SHORTED OUT IN MY SIDE MIRROS, SO I CAN'T ADJUST THE MIRRORS WITH THE CONTROL OR THEY START TILITING BACK AND FORTH LIKE CRAZY ON THEIR OWN. I HAVE TO GET OUT OF THE CAR AND ADJUST THEM MANUALLY. GM NEEDS TO DO A RECALL, THIS CAR IS NOT SAFE AND I WILL NOT BE BUYING A GM CAR WHILE I LOOK FOR A NEW CAR SOON. *JS
NHTSA ODI #10598123
Mileage unknown · Jul 8, 2013
Electrical SystemExterior LightingStructure
BACK HATCH AND WINDOW WILL ONLY OPEN OCCASIONALLY IF I'M LUCKY. TAIL LIGHTS WENT OUT ONCE AND I WAS ABLE TO GET THE HATCH OPEN TO FIX IT. THEY ARE OUT AGAIN AND I CAN'T GET THE HATCH TO OPEN NOW. I HAVE BEEN REPLACING HEAD LAMPS ABOUT EVERY 8 TO 10 MONTHS. HEAD LIGHTS ARE NOW GOING OFF FOR NO APPARENT REASON WHILE I'M DRIVING…
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BACK HATCH AND WINDOW WILL ONLY OPEN OCCASIONALLY IF I'M LUCKY. TAIL LIGHTS WENT OUT ONCE AND I WAS ABLE TO GET THE HATCH OPEN TO FIX IT. THEY ARE OUT AGAIN AND I CAN'T GET THE HATCH TO OPEN NOW. I HAVE BEEN REPLACING HEAD LAMPS ABOUT EVERY 8 TO 10 MONTHS. HEAD LIGHTS ARE NOW GOING OFF FOR NO APPARENT REASON WHILE I'M DRIVING AT NIGHT. I CAN FLIP ON THE BRIGHTS AND THEN WAIT A FEW MINUTES AND FLIP BACK TO LOW BEAMS, SOMETIMES THIS WORKS SOMETIMES IT DOESN'T. THE DOME LIGHTS WILL NOT COME ON AND STAY ON AFTER I TURN IT OFF. HALF OF THE DASH LIGHTS FOR THE RADIO ARE OUT, SOMETIMES THEY WILL COME ON IF I TAP THEM. THE FEATURE THAT LETS YOU TURN THE VEHICLE OFF AND THE RADIO WILL CONTINUE TO PLAY AND THE WINDOWS WILL STILL ROLL DOWN AS LONG AS YOU DON'T OPEN THE DOOR, IS NOT WORKING. BOTH O2 SENSORS ARE OUT AND HAVE BEEN FOR A LONG TIME. I PURCHASED THIS SUV BRAND NEW FROM A CHEVY DEALER. I HAVE PAID IT OFF AND KEPT UP ALL OF THE GENERAL MAINTENANCE ON IT. WHEN I TOOK IT IN TO GET THESE ISSUES FIXED I WAS TOLD IT WOULD BE OVER $2500.00 TO FIX AND THAT DID NOT INCLUDE LABOR. THIS SUV IS A LEMON, IF I WAS IN A POSITION TO TRADE IT IN OR BUY A NEW ONE I WOULD, AND I WOULD NOT BE GETTING ANOTHER CHEVY. I HAVE NEVER BEEN NOTIFIED OF ANY RECALLS. I ONLY FOUND OUT ABOUT THE ELECTRICAL RECALLS ON THE TURN SIGNALS AND TAIL LIGHTS BECAUSE A FRIEND HAD HEARD ABOUT THEM AND SUGGESTED A WEBSITE TO CHECK. I'M CALLING THE DEALER TODAY TO SEE IF I CAN GET THESE ISSUES TAKEN CARE OF. ANOTHER REASON I WILL NOT BE BUYING CHEVY AGAIN. *TR
NHTSA ODI #10523615
80,000 miles · Jun 18, 2013
Electrical SystemVisibilityFire
TL* THE CONTACT OWNS A 2004 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER'S SIDE WINDOW SWITCH FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE SWITCH WIRING CAUGHT FIRE AND BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIF…
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TL* THE CONTACT OWNS A 2004 CHEVROLET TRAILBLAZER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER'S SIDE WINDOW SWITCH FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE SWITCH WIRING CAUGHT FIRE AND BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
NHTSA ODI #10520552
Mileage unknown · Mar 14, 2012
Electrical SystemVisibility
THE DRIVER'S SIDE WINDOW RELAY SWITCH IS BAD. I HAVE HAD SEVERAL QUOTES FROM DEALERSHIPS AND LOOKS LIKE THE COST IS AROUND $400.00. (FOR THEM TO REPLACE AND REPROGRAM). THERE IS A HUGE SAFETY ISSUE IF YOU CANNOT ROLL DOWN YOUR WINDOW ON THE DRIVER'S SIDE AND ROLL DOWN AND LOCK OR UNLOCK ANY OF THE DOORS OR WINDOWS FROM THE DRIV…
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THE DRIVER'S SIDE WINDOW RELAY SWITCH IS BAD. I HAVE HAD SEVERAL QUOTES FROM DEALERSHIPS AND LOOKS LIKE THE COST IS AROUND $400.00. (FOR THEM TO REPLACE AND REPROGRAM). THERE IS A HUGE SAFETY ISSUE IF YOU CANNOT ROLL DOWN YOUR WINDOW ON THE DRIVER'S SIDE AND ROLL DOWN AND LOCK OR UNLOCK ANY OF THE DOORS OR WINDOWS FROM THE DRIVER'S SIDE AS WELL. I HAVE READ MANY COMPLAINTS ON VARIOUS WEBSITES FROM CONSUMERS WITH THE SAME PROBLEM. WITH THE MAJORITY OF THESE SWITCHES GOING BAD, THEY NEED TO RECALL THIS, AS IT IS VERY COSTLY ANDNOT AT ALL SAFE. ESPECIALLY IF AN OFFICER NEEDS TO APPROACH YOU AND YOU HAVE TO OPEN YOUR DOOR FIRST. THAT COULD LEAD TO AN UNSAFE INCIDENT TOWARD YOURSELF AS WELL AS ANY LAW ENFORCEMENT AGENT. IF YOU CAN PLEASE ADDRESS THIS ISSUE, IT WOULD BE GREATLY APPRECIATED. I HAVE RESEARCHED ANY RECALL ON THIS AND HAVE NOT HAD ANY LUCK. THANK YOU FOR YOUR TIME IN ADDRESSING THIS ISSUE. *TR
NHTSA ODI #10451626
90,000 miles · Oct 12, 2011
Electrical SystemVisibility
TL* THE CONTACT OWNS A 2004 CHEVROLET TRAIL BLAZER. THE CONTACT STATED THAT THE HEATING AND AIR CONDITIONING FAN CONTROL WOULD NOT WORK UNTIL IT REACHED LEVEL FOUR OF THE FIVE SETTINGS. IN ADDITION, THE SPEEDOMETER WAS INOPERABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
NHTSA ODI #10429652
97,254 miles · Mar 16, 2011
Visibility
WINDSHIELD WIPERS WILL NOT TURN OFF. *TR
NHTSA ODI #10390437
NHTSA investigations
4RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
PE04032 · Brake Lamp Failure
Opened Apr 6, 2004 · Closed Aug 3, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS INVESTIGATION ON MODEL YEAR (MY) 2002-04 CHEVROLET TRAILBLAZER VEHICLES.GM REPORTS THAT OTHER VEHICLES SHARING THIS PLATFORM AND BRAKE LAMP DESIGN ARE THE MY 2002-2004 CHEVROLET TRAILBLAZER EXT; GMC ENVOY, XL, XUV; OLDSMOBILE BRAVADA AND 2004 BUICK RAINIER.COMPLAINTS ALLEGE THAT THE REAR BRAKE LAMP DOES NOT OPERATE WHEN THE BRAKE PEDAL IS DEPRESSED.THERE IS NO INDICATION TO THE DRIVER FROM INSIDE THE VEHICLE THAT ONE OR MORE BRAKE LAMPS BULBS ARE NOT FUNCTIONING.GM FOUND THAT HEAT FROM THE BULB COULD DEFORM THE LAMP SOCKET, PRODUCE ELECTRICAL ARCING AND AN INOPERATIVE BULB.TO CORRECT THE CONDITION, GM CHANGED THE BULB TO A BULB THAT TRANSMITS LESS HEAT TO THE SOCKET AND CHANGED THE SOCKET TO A THERMOPLASTIC POLYMER TO IMPROVE THERMAL STABILITY.THESE CHANGES WERE IMPLEMENTED INTO PRODUCTION VEHICLES ON OCTOBER 1, 2003.GM IMPLEMENTED A SPECIAL POLICY BY NOTIFYING CONSUMERS THAT IF THEY SHOULD EXPERIENCE A BRAKE LAMP FAILURE TO GO TO THEIR GM DEALERSHIP TO HAVE THE CIRCUIT BOARD CONTAINING THE BRAKE LAMP REPLACED ALONG WITH NEW BULBS.THIS POLICY IS GOOD FOR THE FIRST 6 YEARS OR 72,000 MILES OF THE LIFE OF THE VEHICLE.ODI WILL UPGRADE THIS INVESTIGATION TO EA 04-021 AND INCLUDE THE ABOVE MENTIONED VEHICLES.
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