MY COMPLAINT ISN'T THE FAILURE OF THE ITEMS ON THE TRUCK. WE PURCHASED THIS TRUCK FROM SANDS ON BROADWAY. THE TRUCK WAS LIFTED WHEN WE PURCHASED IT, WE ASKED THE FINANCE PERSON WHO WAS SELLING US THE WARRANTY IF THE WARRANTY COVERED EVERYTHING SINCE THE TRUCK WAS LIFTED. HE SAID YES AND WENT AS FAR AS ASSURING US THAT IT WOUL…
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MY COMPLAINT ISN'T THE FAILURE OF THE ITEMS ON THE TRUCK. WE PURCHASED THIS TRUCK FROM SANDS ON BROADWAY. THE TRUCK WAS LIFTED WHEN WE PURCHASED IT, WE ASKED THE FINANCE PERSON WHO WAS SELLING US THE WARRANTY IF THE WARRANTY COVERED EVERYTHING SINCE THE TRUCK WAS LIFTED. HE SAID YES AND WENT AS FAR AS ASSURING US THAT IT WOULD EVEN COVER THE OVER SIZED TIRES. WE MADE IT CLEAR SEVERAL TIMES THAT WE DID NOT WANT THE TRUCK IF THE EXTENDED WARRANTY DIDN'T COVER A LIFTED TRUCK. WE WERE ASSURED THAT IT WOULD COVER THE TRUCK EVEN THOUGH IT WAS LIFTED. SO WE PURCHASED THE TRUCK ON 1/25/03. IT IS NOW 6/24/03 AND WE HAVE ALREADY HAD TO TAKE THE TRUCK IN. THERE IS OVER 1K OF WORK THAT NEEDS TO BE DONE ON THE TRUCKS SUSPENSION AND THEY ARE NOT WILLING TO COVER IT BECAUSE THE TRUCK IS LIFTED. AN INSPECTOR CAME OUT AND VIEWED THE TRUCK AND TOLD US THAT THEY WOULD COVER NOTHING THAT HAD TO DO WITH THE SUSPENSION OR THE DOOR BECAUSE THE TRUCK IS LIFTED. MY BOYFRIEND AND I HAVE BOTH CALLED THE DEALERSHIP AND HAVE GOTTENT THE RUN AROUND. ACCORDING TO THE DEALRSHIP THE PERSON THAT SOLD US THE WARRANTY NO LONGER WORKS IN THEIR OFFICE AND THEY ARE BASICALLY TELLING US TO BAD. I HAVE A PHONE CALL INTO THE GM OF THE DEALERSHIP. THEY MISREPRESENTED TO US WHAT THIS WARRANTY WAS SUPPOSE TO COVER, THOSE TIRES THAT HE SAID WOULD BE COVERED ARE NOT, IT CLEARLY SAYS IN THE WARRANTY THAT THEY WILL ONLY COVER FACTORY TIRES, ANOTHER LIE.
NHTSA ODI #10070462
Mileage unknown · Feb 25, 2003
Visibility
HEATER CORE WAS REPLACED.*JB
NHTSA ODI #10008079
Mileage unknown · May 14, 2001
Air BagsElectrical SystemSuspension
THERE WAS A CLUNKING SOUND COMING FROM EACH SIDE OF THE FRONT OF THE VEHICLE, A FRONT END SHIMMY DEVELOPED WHEN SPEEDS EXCEED 35 MPH, THE DEALER REPLACED THE STRUTS AND STRUT CAPS BUT THE PROBLEM STILL EXIST. NLM
NHTSA ODI #561191
Mileage unknown · Aug 11, 2000
Service Brakes, HydraulicStructureVisibility
THE VEHICLE IS LIGHT WEIGHT AND MOVES ABOUT THE ROAD WITHOUT CONSUMERS DIRECTION. NLM
NHTSA ODI #553696
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA06018 · Front Suspension Crossmember Corrosion
Opened Oct 30, 2006 · Closed Dec 3, 2007
Status: closed (inferred from source dates) · Suspension:front
IN OCTOBER 2007, GM INITIATED A SPECIAL COVERAGE PROGRAM FOR ALL MY 1999 THROUGH 2004 CHEVROLET TRACKER VEHICLES SOLD OR CURRENTLY REGISTERED IN SALT-BELT STATES.THE PROGRAM EXTENDS THE WARRANTY COVERAGE FOR FRONT SUSPENSION CROSSMEMBER CORROSION TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM IS ADMINISTERING THE PROGRAM IN PHASES DUE TO PART AVAILABILITY.THE FIRST PHASE STARTED IN OCTOBER 2007 AND COVERS THE MY 1999 AND 2000 VEHICLES.OWNERS OF MY 2001 THROUGH 2004 VEHICLES WILL RECEIVE LETTERS AT A FUTURE DATE, BUT ARE ELIGIBLE TO RECEIVE FREE REPAIRS FROM THE PROGRAM IF THE CROSSMEMBER REQUIRES REPLACEMENT.GM'S PROGRAM PROVIDES FREE INSPECTIONS FOR CONSUMERS EVERY 12 MONTHS THROUGH THE TERMS OF THE POLICY ADJUSTMENT.COPIES OF THE DEALER BULLETIN AND OWNER LETTER FOR GM'S SPECIAL COVERAGE PROGRAM ARE ATTACHED TO THE CLOSING REPORT FOR THIS INVESTIGATION. THE RATE OF CONFIRMED LCA SEPARATIONS AT 5 YEARS IN SERVICE IS LESS THAN 10 PER 100,000 VEHICLES, WHICH IS LOW RELATIVE TO OTHER INVESTIGATIONS OF FRONT SUSPENSION ISSUES PREVIOUSLY INVESTIGATED BY ODI. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
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