NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
56 reportsClear category filterMileage unknown · Jan 23, 2024
StructureUnknown Or Other
The drivers side door handle has broken on my Tahoe. In the event of having to urgently egress from my vehicle it would be very difficult to do so because of the handle. Now before you think I'm just a disgruntled owner you should look at the rate of occurrence. I've checked online nationally and locally with used auto part s…
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The drivers side door handle has broken on my Tahoe. In the event of having to urgently egress from my vehicle it would be very difficult to do so because of the handle. Now before you think I'm just a disgruntled owner you should look at the rate of occurrence. I've checked online nationally and locally with used auto part sellers and there are none to be found. If a Tahoe comes in that actually does have one intact every auto yard has a waiting list of buyers and the part is immediately gone. Shouldn't the high rate of failure of trigger at least questions from the NHTSA. I did not mention the passenger door but since it is of the same construction it would fail too if under the same use I feel. My claim is easy enough to substantiate, place a call to any used car part dealer of your choice and search for the driver's side door interior. If you do find one available, call that dealer and you'll find that it's already gone. Then ask the person on the phone about how many people they get calling for that same part. I've been searching for over a year for this one part. This complaint isn't made because I'm angry, I've simply just finally paid attention to the fact that this is a high failure part and should be investigated.
NHTSA ODI #11567395
Mileage unknown · May 30, 2023
Structure
My dashboard is completely cracked, and the driver side handle on the inside broke off
NHTSA ODI #11524493
80,000 miles · Feb 24, 2023
Structure
The contact owns a 2013 Chevrolet Tahoe. The contact stated notice that there were cracks on the dashboard by the passenger’s side air bag. The vehicle was taken to the dealer and the dealer stated that no failure was found. The contact stated that over the years the crack started to expand. The manufacturer was not contacted. T…
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The contact owns a 2013 Chevrolet Tahoe. The contact stated notice that there were cracks on the dashboard by the passenger’s side air bag. The vehicle was taken to the dealer and the dealer stated that no failure was found. The contact stated that over the years the crack started to expand. The manufacturer was not contacted. The failure mileage was 80,000.
NHTSA ODI #11509001
Mileage unknown · Jan 21, 2023
Structure
Dash is cracking
NHTSA ODI #11502949
92,000 miles · Aug 30, 2020
Air BagsStructureUnknown Or Other
MY DASHBOARD HAS CRACKED IN TWO PLACES AS SHOWN ON THE ATTACHED PHOTOS. ONE CRACK IS NEAR THE HOUSING FOR THE AIRBAG, AND THE OTHER IS FORMING ABOVE THE STEERING WHEEL. THE CRACKS RESULT IN THE DASHBOARD SHACKING ON ANY UNEVEN ROAD SURFACE, SO EVENTUALLY THE SMALLER CRACK WILL PROGRESS ACROSS THE ENTIRE DASHBOARD. I UNDERSTAN…
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MY DASHBOARD HAS CRACKED IN TWO PLACES AS SHOWN ON THE ATTACHED PHOTOS. ONE CRACK IS NEAR THE HOUSING FOR THE AIRBAG, AND THE OTHER IS FORMING ABOVE THE STEERING WHEEL. THE CRACKS RESULT IN THE DASHBOARD SHACKING ON ANY UNEVEN ROAD SURFACE, SO EVENTUALLY THE SMALLER CRACK WILL PROGRESS ACROSS THE ENTIRE DASHBOARD. I UNDERSTAND THERE IS A CLASS ACTION LAWSUIT AGAINST CHEVY DUE TO A SAFETY HAZARD FROM THIS DEFECTIVE PART. REPLACEMENT OR REPAIRS ARE ESTIMATED TO BE $1200-$2000. THIS HAS HAPPENED OVER THE COURSE OF NORMAL DRIVING.
NHTSA ODI #11352110
74,395 miles · Jul 15, 2020
StructureUnknown Or Other
DASHBOARD HAS BECOME CRACKED AROUND THE PASSENGER SIDE AIRBAG AND THE DASHBOARD ALSO HAS NUMEROUS OTHER CRACKS. THE CRACKS HAVE DEVELOPED OVER THE TIME SINCE I PURCHASED THE VEHICLE IN SEPTEMBER 2015. THERE ARE THOUSANDS OF PICTURES RELATING TO THIS ISSUE CIRCULATING ONLINE. I ALSO PURCHASED THE BEST WARRANTY GM OFFERS, INCLUDI…
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DASHBOARD HAS BECOME CRACKED AROUND THE PASSENGER SIDE AIRBAG AND THE DASHBOARD ALSO HAS NUMEROUS OTHER CRACKS. THE CRACKS HAVE DEVELOPED OVER THE TIME SINCE I PURCHASED THE VEHICLE IN SEPTEMBER 2015. THERE ARE THOUSANDS OF PICTURES RELATING TO THIS ISSUE CIRCULATING ONLINE. I ALSO PURCHASED THE BEST WARRANTY GM OFFERS, INCLUDING THE BUMPER TO BUMPER WARRANTY, BUT THAT DIDN'T INCLUDE THE DASHBOARD AS I WAS TOLD.
NHTSA ODI #11339453
75,000 miles · May 30, 2020
StructureUnknown Or Other
CRACK IN DASHBOARD WITHOUT CAUSE. FLAWED WORKMANSHIP AND/OR MATERIALS. *TR
NHTSA ODI #11326623
Mileage unknown · May 26, 2020
Structure
CRACKING OF THE DASHBOARD IN MULTIPLE AREAS. DRIVER SIDE, CENTER SPEAKER AND IN FROM OF PASSENGER AIRBAG. *TR
NHTSA ODI #11325933
45,500 miles · May 22, 2020
Structure
CRACKS HAVE DEVELOPED AT THE CENTER AND PASSENGER SIDE AREAS OF THE DASHBOARD AND APPEAR TO BE GROWING AS THE DASH COOLS AND WARMS. THE VEHICLE WAS STATIONARY FOR SEVERAL DAYS PRIOR TO NOTICING THE CRACKS. THE PASSENGER SIDE CRACK, LIKE MANY OTHERS HAVE REPORTED, IS AT THE RIGHT REAR CORNER OF THE AIRBAG CONTAINMENT AREA ON THE …
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CRACKS HAVE DEVELOPED AT THE CENTER AND PASSENGER SIDE AREAS OF THE DASHBOARD AND APPEAR TO BE GROWING AS THE DASH COOLS AND WARMS. THE VEHICLE WAS STATIONARY FOR SEVERAL DAYS PRIOR TO NOTICING THE CRACKS. THE PASSENGER SIDE CRACK, LIKE MANY OTHERS HAVE REPORTED, IS AT THE RIGHT REAR CORNER OF THE AIRBAG CONTAINMENT AREA ON THE DASH. THIS CRACK IS ESPECIALLY CONCERNING AS IT LOOKS TO BE UNDER PRESSURE AND BULGING. MY BIGGEST CONCERN AT THIS POINT IS THE AIRBAG GOING OFF PREMATURELY WHILE WE ARE DRIVING. *TR
NHTSA ODI #11325600
75,000 miles · May 9, 2020
Air BagsStructure
THE DASHBOARD HAS CRACKED IN MULTIPLE LOCATIONS INCLUDING 3 CRACKS AROUND THE PASSENGER AIRBAG WHICH I BELIEVE LEADS TO A SAFETY HAZARD SHOULD THE BAG DEPLOY. IF DEPLOYED, THE SHATTERED PLASTIC WOULD BE SENT AS PROJECTILES THROUGH THE CAR RESULTING IN SERIOUS INJURY TO THE DRIVER AND PASSENGERS. ALSO, IF THE AIRBAG IS DEPLOYED, …
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THE DASHBOARD HAS CRACKED IN MULTIPLE LOCATIONS INCLUDING 3 CRACKS AROUND THE PASSENGER AIRBAG WHICH I BELIEVE LEADS TO A SAFETY HAZARD SHOULD THE BAG DEPLOY. IF DEPLOYED, THE SHATTERED PLASTIC WOULD BE SENT AS PROJECTILES THROUGH THE CAR RESULTING IN SERIOUS INJURY TO THE DRIVER AND PASSENGERS. ALSO, IF THE AIRBAG IS DEPLOYED, THE PLASTIC SHARDS COULD CUT THE AIRBAGS RENDERING THEM INEFFECTIVE. I'M ASKING FOR THIS TO BE REPORTED TO GENERAL MOTORS AS A SEVER SAFETY CONCERN AND ISSUE A RECALL TO CORRECT THE PROBLEM BEFORE THERE IS SERIOUS INJURY. THANK YOU. *TR
NHTSA ODI #11323983
Official recalls
4Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Jan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence & remedy
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Additional source detail variants (2)
Power Train:automatic Transmission
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Steering:column LOCKING:ANTI-THEFT Device
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗