NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
51 reportsClear category filterMileage unknown · Nov 28, 2018
Air BagsUnknown Or Other
THE DASHBOARD HAS CRACKED IN MY 2013 CHEVROLET TAHOE PUTTING THE PASSENGER AT RISK DURING AN ACCIDENT. SINCE THE CRACK RUNS DOWN TO THE AIRBAG IT COULD POSSIBLE SHATTER THE PLASTIC AND DAMAGE PASSENGERS. I HAVE FOUND THIS TO BE A VERY COMMON ISSUE AND THAT INJURIES HAVE OCCURRED DUE TO THIS UNSAFE DASH. THIS NEEDS TO BE A SAFETY…
Read full complaint
THE DASHBOARD HAS CRACKED IN MY 2013 CHEVROLET TAHOE PUTTING THE PASSENGER AT RISK DURING AN ACCIDENT. SINCE THE CRACK RUNS DOWN TO THE AIRBAG IT COULD POSSIBLE SHATTER THE PLASTIC AND DAMAGE PASSENGERS. I HAVE FOUND THIS TO BE A VERY COMMON ISSUE AND THAT INJURIES HAVE OCCURRED DUE TO THIS UNSAFE DASH. THIS NEEDS TO BE A SAFETY RECALL FOR THE SAFETY OF THE DRIVERS AND PASSENGERS.
NHTSA ODI #11154536
34,000 miles · Sep 13, 2018
Air BagsUnknown Or Other
I HAVE A 2013 CHEVY TAHOE Z71 WITH APPROXIMATELY 45,000 MILES. THERE ARE A TOTAL OF THREE CRACKS IN MY DASHBOARD ONE ON THE DRIVERS SIDE ABOVE THE INSTRUMENT PANEL AND THE OTHER TWO ARE ON THE PASSENGER SIDE RIGHT ABOVE THE PASSENGER AIRBAG. I WAS TOLD BY GM THAT I WOULD HAVE TO REPAIR THE DASH MYSELF AND PAY OUT OF POCKET.
NHTSA ODI #11129333
50,000 miles · Aug 21, 2018
Air Bags
I NOTICED A SMALL CRACK IN MY DASH ABOVE THE AIRBAG ON THE PASSENGER SIDE OVER A YEAR AGO. IT HAS NOW GROWN TO SEVERAL CRACKS ABOVE BOTH THE PASSENGER AND DRIVER AIRBAG. I TAKE GREAT CARE OF MY VEHICLE, EVEN PURCHASED THE EXTENDED BUMPER TO BUMPER WARRANTY. IF I WAS IN AN ACCIDENT, THE CRACKS IN THE DASH AND THE POOR QUALITY …
Read full complaint
I NOTICED A SMALL CRACK IN MY DASH ABOVE THE AIRBAG ON THE PASSENGER SIDE OVER A YEAR AGO. IT HAS NOW GROWN TO SEVERAL CRACKS ABOVE BOTH THE PASSENGER AND DRIVER AIRBAG. I TAKE GREAT CARE OF MY VEHICLE, EVEN PURCHASED THE EXTENDED BUMPER TO BUMPER WARRANTY. IF I WAS IN AN ACCIDENT, THE CRACKS IN THE DASH AND THE POOR QUALITY OF THE DASH COULD PREVENT THE AIRBAGS FROM DEPLOYING CORRECTLY.
NHTSA ODI #11121515
84,000 miles · Jun 5, 2018
Air BagsStructure
DASH CRACKED FRONT PASSENGER SIDE, ABOVE AND INTO LEFT SIDE OF AIRBAG COMPARTMENT. VEHICLE HAS BEEN GARAGED OR SHADE IN WINDOW, WAS STATIONARY & UNOCCUPIED WHEN THE DASH CRACKED.
NHTSA ODI #11099989
53,300 miles · May 10, 2018
Air Bags
TAKATA RECALL. WHILE MY TAHOE WAS IN A REPAIR SHOP TO HAVE THE NEW AIR BAG CONTROL MODULE REPROGRAMMED, THE SIDE CURTAIN AIR BAGS DEPLOYED. . IN ADDITION, I NOTICED THE DEPLOYED SIDE AIR BAGS DO NOT COVER THE FRONT DRIVER'S OR PASSENGER SIDE WINDOWS. THEREFORE, IT APPEARS TO BE ONLY A PARTIAL DEPLOYMENT OR A DEFECTIVE DESIGN …
Read full complaint
TAKATA RECALL. WHILE MY TAHOE WAS IN A REPAIR SHOP TO HAVE THE NEW AIR BAG CONTROL MODULE REPROGRAMMED, THE SIDE CURTAIN AIR BAGS DEPLOYED. . IN ADDITION, I NOTICED THE DEPLOYED SIDE AIR BAGS DO NOT COVER THE FRONT DRIVER'S OR PASSENGER SIDE WINDOWS. THEREFORE, IT APPEARS TO BE ONLY A PARTIAL DEPLOYMENT OR A DEFECTIVE DESIGN THAT IN ADDITION TO ACCIDENTAL DEPLOYMENT, THEY DO NOT PROTECT PEOPLE IN THE FRONT SEATS.
NHTSA ODI #11093211
Mileage unknown · Apr 17, 2018
Air Bags
I BOUGHT A REPLACEMENT RADIATOR CORE SUPPORT MANUFACTURED IN CHINA. IT HAS A DEFECT THAT REQUIRES THE FRONT AIR BAG SENSORS BE INSTALLED FACING THE OPPOSITE DIRECTION FROM THE NORMAL ORIENTATION (REARWARD RATHER THAN FORWARD). HOWEVER, I SUSPECT THAT MAY AFFECT AIR BAG SENSOR FUNCTION AND POSSIBLY AIR BAG DEPLOYMENT DURING AN AC…
Read full complaint
I BOUGHT A REPLACEMENT RADIATOR CORE SUPPORT MANUFACTURED IN CHINA. IT HAS A DEFECT THAT REQUIRES THE FRONT AIR BAG SENSORS BE INSTALLED FACING THE OPPOSITE DIRECTION FROM THE NORMAL ORIENTATION (REARWARD RATHER THAN FORWARD). HOWEVER, I SUSPECT THAT MAY AFFECT AIR BAG SENSOR FUNCTION AND POSSIBLY AIR BAG DEPLOYMENT DURING AN ACCIDENT. ONLINE CHATS WITH THE SENSOR MANUFACTURER RESULT IN EVASIVE ANSWERS DUE TO POTENTIAL LIABILITY. THEREFORE, I BELIEVE THE CHINESE MANUFACTURED RADIATOR CORE SUPPORTS SHOULD BE RECALLED. *JS
NHTSA ODI #11088696
40,000 miles · Apr 6, 2018
Air BagsStructureUnknown Or Other
THIS IS A SERIES OF CRACK ON THE FRONT DASHBOARD. STARTED FROM THE COWLING OVER INSTRUMENT PANELS AND HAS SPREAD TO A SECTION BY THE PASSENGER AIRBAG. THERE HAVE BEEN A NUMBER OF GM VEHICLES WITH THIS SAME DASHBOARD CRACKING BUT GM DOES NOTHING ABOUT IT. I'M ONLY A LITTLE OVER 50K MILES.
NHTSA ODI #11083578
63,000 miles · Mar 27, 2018
Air Bags
ON MY 2013 TAHOE A CRACK SUDDENLY APPEARED ON MY DASH BY THE PASSAGES AIRBAG. I AM A TRUE AND FAITHFUL USER OF A WINDSHIELD SHADE AND DASH CONDITIONER THAT PREVENTS CRACKS IN DASH. THIS CRACK APPEARED 6 MONTHS AFTER THE PURCHASE IT AND HAVE TRIED SEVERAL TIMES TO GET CHEVROLET TO DO SOMETHING ABOUT IT WITH NO LUCK. NOW THE DASH …
Read full complaint
ON MY 2013 TAHOE A CRACK SUDDENLY APPEARED ON MY DASH BY THE PASSAGES AIRBAG. I AM A TRUE AND FAITHFUL USER OF A WINDSHIELD SHADE AND DASH CONDITIONER THAT PREVENTS CRACKS IN DASH. THIS CRACK APPEARED 6 MONTHS AFTER THE PURCHASE IT AND HAVE TRIED SEVERAL TIMES TO GET CHEVROLET TO DO SOMETHING ABOUT IT WITH NO LUCK. NOW THE DASH IS CAVING IN WHICH IS GOING TO AFFECT MY PASSENGER AIRBAG. I DON'T WANT TO WAIT UNTIL SOMEONE IS WITH ME AND IT CAUSE HARM TO MY PASSENGER. I SHOULDN'T HAVE TO PAY FOR A NEW DASH THAT HAS HAD THOUSANDS OF COMPLAINTS DEALING WITH DASH CRACK PROBLEMS IN THIS KIND OF VEHICLE.
NHTSA ODI #11081450
55,680 miles · Nov 28, 2017
Air BagsUnknown Or Other
THIS VEHICLE HAS 55,680 MILES AND THE UPPER LEFT CORNER NEXT TO THE PASSENGER SIDE AIR BAG IS CRACKED. BECAUSE OF THIS DASH CRACK, THE AIR BAG COVER IS LIFTED. CHEVY WON'T DO ANYTHING ABOUT IT BECAUSE IT'S OUT OF WARRANTY. WELL, THIS IS A MAJOR SAFETY ISSUE NOT TO MENTION THERE HAVE BEEN THOUSANDS OF COMPLAINT OF 2007-2013 CH…
Read full complaint
THIS VEHICLE HAS 55,680 MILES AND THE UPPER LEFT CORNER NEXT TO THE PASSENGER SIDE AIR BAG IS CRACKED. BECAUSE OF THIS DASH CRACK, THE AIR BAG COVER IS LIFTED. CHEVY WON'T DO ANYTHING ABOUT IT BECAUSE IT'S OUT OF WARRANTY. WELL, THIS IS A MAJOR SAFETY ISSUE NOT TO MENTION THERE HAVE BEEN THOUSANDS OF COMPLAINT OF 2007-2013 CHEVY DASHED CRACKING.
NHTSA ODI #11051062
Mileage unknown · Sep 5, 2017
Air BagsUnknown Or Other
CRACKING OF DASH
NHTSA ODI #11021461
Official recalls
4Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Jan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence & remedy
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Additional source detail variants (2)
Power Train:automatic Transmission
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Steering:column LOCKING:ANTI-THEFT Device
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗