IllustrationTRANSMISSION 3 PROBLEMS WITH PARTS REPLACED, UPPER CONTROL ARM BECAME LOOSE ON 3RD VISIT PARTS REPLACED, REAR DOORD BINDING,OIL COOLER ADAPTER AND OIL PAN LOOSE, REAR A COIL REPLACED,WATER PUMP REPLACED,POWER STEERING PUMP REPLACED,COOLING HOSE INTO MANIFOLD BROKE WAS REPLACED,
1996 Chevrolet Suburban
Owner reports · Recalls · Investigations
More warning signs than most Suburban years
Owner complaints for the 1996 Chevrolet Suburban are substantially higher than the model-year median of 118.
About this comparison →How this year compares
Owner complaints by model year
Compare all Suburban years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 26 of 360 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
20 crash reports12 fire reports7 injury reports
What owners actually said
360 reportsTHE BRAKES SYSTEM HAS BEEN WORKED ON 13 DIFFERENT TIMES AND THEY STILL DO NOT OPERATE CORRECTLY.
FOUR-WHEEL DRIVE AUTOMATICALLY COMES ON WHILE THE VEHICLE IS IN MOTION. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
ON-GOING / INTERMITTENT PROBLEM WITH BRAKE SYSTEM WOULD LOCK UP WHEN EVER VEHICLE COMES TO A SLOW SPEED / TO A COMPLETE STOP. DEALER / MFR. NOTIFIED. SEEKING HELP FROM NHTSA IN THIS MATTER OR PROVIDE ADDITIONAL INFORMATION. *AK *YC
RECENTLY WE HAD THE VEHICLE SERVICED AT A INDEPENDANT SERVICE (L&L AUTOMOTIVE), IN THE PAST THE VEHICLE HAS BEEN SERVICED A CHEVROLET DEALERSHIP. L&L STATES ON THEIR INVOICE "FOUND REAR BRAKE SHOES DID NOT MATCH THE DRUMS, IT APPEARS THAT THE INCORRECT REAR DIFFERENTIAL WAS INSTALLED FROM THE FACOTRY, WE PUT DRUMS ON THAT MATCH…
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RECENTLY WE HAD THE VEHICLE SERVICED AT A INDEPENDANT SERVICE (L&L AUTOMOTIVE), IN THE PAST THE VEHICLE HAS BEEN SERVICED A CHEVROLET DEALERSHIP. L&L STATES ON THEIR INVOICE "FOUND REAR BRAKE SHOES DID NOT MATCH THE DRUMS, IT APPEARS THAT THE INCORRECT REAR DIFFERENTIAL WAS INSTALLED FROM THE FACOTRY, WE PUT DRUMS ON THAT MATCHED THE REAR SHOES/AXLE". WE HAVE CONTINUALLY TAKEN THIS VEHICLE TO A AUTHROIZED CHEVY DEALER BECAUSE WE HAD PROBLEMS WITH BRAKES. OUR INVOICES INDICATE THAT AT 8947 MILES ON 7/26/96 WE FIRST COMPLAINED, AT 13,829 MILES ON 9/30/96 BURT REPLACED FRONT BRAKES (WARRANTY), AT 13,829 MILES ON 9/30/96 BURT REPLACED FRONT BRAKES, AT 20,462 MILES ON 12/31/96 BURT RESURFACED REAR BRAKE DRUMS (DID NOT DETECT OR TELL US OF ANY PROBLEMS WITH THE DRUMS) AND SUGGESTED THE FRONT BRAKES NEEDED TO BE REPLACED AGAIN SOON, AT 21,575 MILES BURT REPLACED FRONT BRAKES (WE PAID), AT 30,799 MILES ON 5/29/97 BURT REPLACED FRONT BRAKES. THIS IS JUST A SAMPLE AND SHOWS THE PROBLEMS WE ATTEMPTED TO CORRECT WITH THE BRAKING WHILE THE VEHICLE WAS UNDER WARRANTY. CHEVROLET HAS DENIED US ANY RESPONSIBILITY BECAUSE IT IS OUT OF WARRANTY, EVEN IF THE VEHICLE WAS INCORRECT FROM THE FACTORY AND EVEN IF THEIR AUTHORIZED DEALER HAD 5 TIMES TO DETECT THE PROBLEM WHILE STILL UNDER WARRANTY. I FEEL THAT IT IS THEIR RESPONSIBILITY AND THAT THE CAR IS STILL UNSAFE. THE DRUMS/SHOES/DIFFERENTIAL DO NOT FIT THE VEHICLE THAT WE BOUGHT. AN INCREASE SAFETY PROBLEM IS WE HAVE 2 DISABLED CHILDREN, ONE IS CLASSIFIED THROUGH THE SCHOOL DISTRICT AS "TRAUMATIC BRAIN INJURY" (UNRELATED TO AN AUTO. ACCIDENT). WE MUST HAVE A VEHICLE THAT HAS THE STRENGTH THE CARRY AND STOP THIS 3/4 TON VEHICLE, WHICH FOR 82,000 MILES HAS BEEN STOPPING MAINLY BY FRONT BRAKING. I HAD TO APOLIZED TO MY WIFE FOR THE LAST 3 YEARS ON BLAMING HER DRIVING ON THE BRAKES! SINCE PUTTING SMALLER DRUMS TO FIT THE SHOES, I DO NOT FEEL SAFE IN DRIVING THIS VEHICLE WITH MY FAMILY AND ESPECIALY PULLING OUR BOAT OR HORSE TRAILER.
RIGHT REAR UPPER CONTROL ARM BOLT WASN'T IN PLACE, FELL OUT. ALSO, STEERING LINKAGE: IDLER ARM CAME APART, CAUSING STEERING TO LOCK UP. *AK
WHEN BRAKES ARE APPLIED HARD, VEHICLE WOULD JERK TO LEFT & PULL OFF THE ROAD. HAD TAKEN VEHICLE TO MECHANIC & HAD NUMEROUS WORK DONE ON BRAKES. FINALLY DISCOVERED THAT THE BRAKE HOSES ARE COLLAPSING & NEEDED REPAIR. *AK
CONSUMER IS EXPERIENCING THE SAME PROBLEM AS THE DESCRIBED IN RECALL FOR THE WINDSHIELD WIPERS. BUT THIS VEHICLE IS NOT INCLUDED IN RECALL DUE TO VIN. DEALER HAS BEEN CONTACTED. *AK
WINDSHIELD WIPER WORKED INTERMITTENTLY. THE DEALER REPLACED THE WIPER PULSE BOARD AND SAID IT WAS DOING THE SAME THING THE PULSE BOARDS DID THAT WERE RECALLED. BUT THE RECALL WAS FOR CARS 94 TO 5-96, MY CAR WAS MADE IN 8-96 AND WAS NOT UNDER THE RECALL. I SPOKE WITH CHEVROLET AT 1-800-222-1020 CLAIM # 990317773 AND WAS TOLD DUE…
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WINDSHIELD WIPER WORKED INTERMITTENTLY. THE DEALER REPLACED THE WIPER PULSE BOARD AND SAID IT WAS DOING THE SAME THING THE PULSE BOARDS DID THAT WERE RECALLED. BUT THE RECALL WAS FOR CARS 94 TO 5-96, MY CAR WAS MADE IN 8-96 AND WAS NOT UNDER THE RECALL. I SPOKE WITH CHEVROLET AT 1-800-222-1020 CLAIM # 990317773 AND WAS TOLD DUE TO THE AGE AND MILAGE OF MY CAR THEY WOULD NOT COVER IT. THIS CAR IS NEWER THAN THE CARS THEY RECALLED AND HAS THE SAME PROBLEM. ADDITIONAL RECALLS NEED TO BE MADE ON THIS PART. *AK
STARTED ENGINE AND CHECKED THE COOLANT AND THERE WAS SEEPAGE. SHOOK THE ADAPTER AND IT BROKE OFF AND ALL COOLANT WAS LOST. CONSUMER TOOK VEHICLE TO GOODYEAR, ENGINE COOLANT CONNECTOR AND BELT TENSIONER WERE REPLACED. CHEVROLET AREA REPRESENTATIVE SAID IT WAS A KNOWN PROBLEM. *AK
Official recalls
303V159000 · Visibility:windshield Wiper/washer
Apr 28, 2003
ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.
98V150001 · Visibility:windshield Wiper/washer
Jul 1, 1998
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES, 2 AND 4-WHEEL DRIVE. SOLDER JOINTS NEAR THE WIRING HARNESS CONNECTOR CAN CRACK CAUSING THE WINDSHIELD WIPERS TO WORK INTERMITTENTLY.
Consequence & remedy
Consequence: THIS CONDITION CAN RESULT IN INOPERATIVE WIPERS, REDUCING A DRIVER'S VISIBILITY, AND INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER.
96V057000 · Vehicle Speed Control
Apr 4, 1996
THESE VEHICLES WERE ASSEMBLED WITH THE THROTTLE CABLE CONTACTING THE DASH MAT WHICH COULD BIND THE THROTTLE. THIS DOES NOT MEET WITH THE MAXIMUM RETURN TIMES REQUIRED BY FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, "ACCELERATOR CONTROL SYSTEMS."
Consequence & remedy
Consequence: CONSEQUENCE OF NON-COMPLIANCE: THE ENGINE SPEED MAY NOT RETURN TO IDLE INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy: DEALERS WILL INSPECT FOR ADEQUATE THROTTLE CABLE TO DASH MAT CLEARANCE, AND IF THERE IS INSUFFICIENT CLEARANCE, CUT OUT A PORTION OF THE DASH MAT TO PROVIDE PROPER CLEARANCE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA02006 · Windshield Wiper Failure
Opened May 31, 2002 · Closed Jul 23, 2003
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Additional source detail variants (2)
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
Visibility:windshield Wiper/washer:motor
AS A RESULT OF THIS, AND THE PRECEDINGINVESTIGATION, RQ99-003, GM HAS EXPANDED THE POPULATION OF SAFETY RECALL 98V-150 (REPLACEMENT OF THE WINDSHIELD WIPER CONTROL MODULE) TO INCLUDE AN ADDITIONAL 1.77 MILLION VEHICLES.INCLUDED ARE VARIOUS 1994-1997 MY M/L VANS, S/T TRUCKS AND SUVS, & C/K TRUCKS AND SUVS.SEE ATTACHED TECHNICAL REPORT FOR DETAILS.
EA00024 · Headlight
Opened Sep 26, 2000 · Closed Dec 21, 2001
Status: closed (inferred from source dates) · Exterior Lighting
No summary supplied.
EA00013 · Battery Leaks Acid
Opened May 2, 2000 · Closed Jun 28, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
DP00001 · Oem Hitch Receiver Platform Cracking
Opened Jan 31, 2000 · No close date supplied
Status: open (inferred from source dates) · Equipment
THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL
EA97007 · Steering Shaft Separations
Opened Apr 17, 1997 · Closed Mar 12, 1998
Status: closed (inferred from source dates) · Steering
COUPLING BOLTS, JOINING THE STEERING SHAFT, MAY SEPARATE.IN SOME CASES, TOTAL UNFORESEEN, LOSS OF STEERING CONTROL MAY RESULT.
PE96076 · Steering Shaft Separations
Opened Dec 18, 1996 · Closed Apr 17, 1997
Status: closed (inferred from source dates) · Steering
BOLT IN THE COUPLING, JOINING THE UPPER INTERMEDIATE AND STEERING COLUMN SHAFTS, FALLS OUT.TOTAL LOSS OF STEERING OCCURS WHEN THE SHAFTS THEN SEPARATE.
EA95026 · Poor Brake Performance
Opened Sep 20, 1995 · Closed Sep 20, 2001
Status: closed (inferred from source dates) · Service Brakes, Hydraulic
POOR PERFORMANCE OF ABS BRAKES