1993 Chevrolet Suburban

TL*THE CONTACT OWNS A 1993 CHEVROLET SUBURBAN. WHILE AN OCCUPANT WAS ATTEMPTING TO STRAP HERSELF IN THE VEHICLE WITH THE LAP AND SHOULDER BELT, THE BUCKLE FELL OFF IN HER HAND. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST DUE TO THE FACT THAT THE VEHICLE WAS OVER TEN YEARS OLD. THE DEALER COULD MAKE REPAIRS AT AN ESTIMATED COST OF $400. THE FAILURE AND CURRENT MILEAGES WERE 154,000.

DURING ALL KINDS OF WEATHER CONDITIONS THE ABS BRAKING SYSTEM HAS FAILED TO STOP THE VEHICLE, TWICE CAUSING A REAR END ACCIDENT. DURING A HARD BRAKING SITUATION WHEN ON DRY PAVEMENT, OR ANY BRAKING CONDITION ON WET PAVEMENT THE BRAKES HAVE BEEN APPLIED AND THEY GRAB AND THEN RELEASE CAUSING THE VEHICLE TO CONTINUE MOVING FORWARD WITHOUT COMPLETELY STOPPING. THE VEHICLE HAS BEEN TAKEN TO MANY CHEVROLET DEALERSHIPS AND INDEPENDENT SHOPS FOR REPAIR AND BEEN INSPECTED OR REPAIRED WITH COMPLETE BRAKE REBUILDS WITH ABSOLUTELY NO IMPROVEMENT IN STOPPING ABILITIES. THIS MODEL VEHICLE SHOULD ABSOLUTELY HAVE BEEN RECALLED SHORTLY AFTER MANUFACTURE. THERE IS SO MUCH DOCUMENTATION THAT THESE VEHICLES HAVE THIS PROBLEM THAT THIS AGENCY SHOULD BE ASHAMED OF NOT FORCING A RECALL FOR REPAIRS OR COMPLETE REDESIGN OF THE BRAKING SYSTEMS. THE MINOR RECALL AND"FIX" OF THE BRAKE-BOOSTER OUTPUT ROD WERE A JOKE AND NEVER SHOULD HAVE BEEN ALLOWED AS A FIX. THE EXCUSE CHEVROLET USES THAT IT IS A "BRAKE PEDAL FEEL" THAT IS THE PROBLEM IS INEXCUSABLE AND IRRESPONSIBLE. I HAVE BEEN A PROFESSIONAL TRUCK DRIVER (CLASS "A" CDL WITH ALL ENDORSEMENTS) AND MECHANIC AND HAVE DRIVEN SEVERAL OTHER MAKES OF LARGE HEAVY PASSENGER TRUCKS AND SUV'S WITH ABS BRAKING AND NEVER ENCOUNTERED THIS PROBLEM WITH ANY TYPE OF VEHICLE. *TR

TL* - THE CONTACT OWNS A 1993 CHEVROLET SUBURBAN. THE CONTACT ATTEMPTED TO START THE VEHICLE AND WAS UNSUCCESSFUL. THE VEHICLE'S FUEL LEVEL WAS AT A MAXIMUM LEVEL. THE CONTACT HAD THE VEHICLE DIAGNOSED , AND FOUND THAT THERE WAS A SHORT IN THE FUEL PUMP. HE OBSERVED MELTED COMPONENTS INSIDE THE FUEL PUMP. GM STATED THAT THERE WERE NO RELATED RECALLS, AND ASSURED THE CONTACT THAT THIS WAS AN ISOLATED INCIDENT. GM ALSO ADVISED THE CONTACT TO FILE A COMPLAINT VIA EMAIL ON 3/26/07 WHICH RESULTED IN GM SERVICE REQUEST NUMBER 71-498273756. A LOCAL MECHANIC STATED THEY HAD REPLACED 10 FUEL PUMPS , AND THAT THE FAILURE WAS A FREQUENT OCCURRENCE. THE CURRENT AND FAILURE MILEAGE WERE 192,000. *AK

WHILE TOWING MY 25 FOOT CAMPING TRAILER BEHIND MY CHEVROLET SUBURBAN, THE RECEIVER HITCH (MANUFACTURED BY DRAWTITE) BROKE AWAY CAUSING MY TRAILER TO RUN OFF THE ROAD, ACROSS A GRASSY AREA, COMING TO REST ONLY AFTER HITTING A VDOT FENCE , FENCE POLE AND A TREE. UPON EXAMINATION THE CENTER SECTION OF THE HITCH BAR HAD BROKE AWAY AND WAS STILL ATTACHED TO THE TRAILER TONGUE, COMPLETE WITH SAFETY CHAINS, WEIGHT DISTRIBUTING BARS AND THE ELECTRIC BRAKE "BREAK-A-WAY" SWITCH ACTIVATOR CABLE WAS STILL ATTACHED. BOTH SIDES OF THE HITCH WERE STILL SECURED TO THE SUBURBAN. THE VIRGINIA STATE POLICE WERE NOTIFIED AND CAME TO THE SCENE. THE TROOPER CALLED FOR A TOW TRUCK, WHO HAD TO WINCH THE TRAILER BACK ONTO THE PAVEMENT, THEN TRANSPORT THE TRAILER TO A REPAIR FACILITY. THERE WAS DAMAGE TO THE RIGHT FRONT CORNER AND RIGHT SIDE OF THE TRAILER. THERE WAS NO DAMAGE TO THE SUBURBAN, OTHER THAN THE BROKEN HITCH. THE TRAILER IS CURRENTLY AT THE REPAIR FACILITY AND THE SUBURBAN IS AT MY HOME AWAITING MY INSURANCE COMPANY TO SEND AN ADJUSTER OUT TO SURVEY THE DAMAGE AND MAKE AN ESTIMATE. AT THIS TIME, ALL THE PARTS ARE EITHER AT THE REPAIR FACILITY OF STILL ON MY SUBURBAN AND ARE AVAILABLE FOR INSPECTION. I HAVE ALSO LEARNED THROUGH THE DRAWTITE WEB SITE, THAT THEY HAVE A LIMITED LIFETIME WARRANTY ON THEIR PRODUCTS.*JB

MY SUBURBAN HAS DEVELOPED A PECULIAR PROBLEM THAT HAS LEFT EVEN THE DEALERSHIPS COMPLETELY CLUELESS!!! THE ENGINE HEATS UP TO ABOUT 180 F (STILL LESS THAN THE MID POINT ON THE GUAGE) AFTER A COUPLE OF HOURS OF DRIVING -- THIS IS QUITE NORMAL. IF WE STOP AND TURN THE ENGINE OFF, THE VEHICLE WILL NOT START! WE HAVE TO WAIT A COUPLE OF HOURS WHILE THE ENGINE COOLS OFF TO ABOUT 160 F, AND IT STARTS UP JUST FINE. WE ONLY NOTICED THIS SINCE WE WERE ON A LONG CROSS COUNTRY DRIVE. THE PROBLEM IS ENTIRELY PREDICTABLE, AND WE HAD TO PLAN ON TWO HOUR STOPS DURING OUR TRIP. WE EVEN DROVE STRAIGHT TO A DEALERSHIP IN RALEIGH AFTER STRAIGHT 6 HOUR DRIVES SO THAT THEY COULD SEE AND DIAGNOSE THE PROBLEM -- BUT THEY WERE COMPLETELY STUMPED. I WOULD LIKE CHEVROLET TO HELP DIAGNOSE AND FIX THIS PROBLEM. THE ABS MODULE FAILED WITHOUT ANY PRIOR WARNING. ONE MOMENT THE BREAKS WERE FINE, THE NEXT WE WERE FLOORING THE BREAK PEDAL AND THE ABS LIGHT WAS ON. THE MECHANICS HAD TO GO THROUGH SEVERAL ATTEMPTS AT REPLACING THE UNIT ($1200 FOR THE UNIT ITSELF). THIS PROBLEM SOUNDS EXACTLY LIKE THE ISSUE INVESTIGATED IN 1992-1995 SUBURBANS. I AM SURPRISED THAT THE RECALL WAS LIMITED TO THE LIGHTER SUVS ONLY -- A DECISION BASED ON COST (MOST PROBABLY). IT STANDS TO REASON THAT THE PROBLEM WOULD BE MORE CRITICAL IN HEAVIER VEHICLES.