1994 Chevrolet Suburban

I CONTACTED THE DEALER ON 01-22-99 TO EVALUATE THIS RECURRING PROBLEM AND WAS INFORMED OF A PRODUCT RECALL. THEY CHECKED THE VIN, BUT MY VEHICLE WAS EXCLUDED FROM THE RECALL. I CALLED GM CUSTOMER SERVICE LINE, (MICHELLE HOLDEN AND RENEE JOHNSON) WAS INFORMED THAT THIS VEHICLE SIMPLY WASN'T INCLUDED IN THE RECALL SINCE THE RECALL WAS LIMITED TO SPECIFIC MODELS. THE PROBLEM ISN'T SPECIFIC MODELS, IT IS A SPECIFIC PART NUMBER. THE PULSE MODULE (PART#12463017) IS DEFECTIVE. THIS DEFECTIVE PULSE MODULE SHOULD BE RECALLED INSTEAD OF ALLOWING GM TO LIMIT THE RECALL TO SPECIFIC MODELS OF VEHICLES. THE TECHNICIAN I SPOKE WITH INFORMED ME THAT S-10 MODELS, VARIOUS PICKUPS AS WELL AS SUBURBANS ARE HAVING THE SAME PROBLEM WITH WIPERS ACTING ERRATIC. THE CURRENT RECALL IS LIMITED TO POST 1994 MODELS, AND I PERSONALLY KNOW OF ANOTHER VEHICLE (1993 PICKUP) THAT HAD THE SAME PROBLEM. I BELIEVE THE FAULTY PULSE MODULE SHOULD BE RECALLED ACROSS THE BOARD, WHICH WILL COVER MORE THAN THOSE FEW VEHICLE MODELS INCLUDED IN THE RECALL. THANK YOU

CHEVROLET CUSTOMER SERVICE TOLD ME THAT MANY GM TRUCKS AND SPORT UTILITIES BUILT FROM 1994 THROUGH 1996 WERE RECALLED DUE TO POTENTIAL WIPER SYSTEM FAILURE DUE TO CRACKED SOLDER JOINTS IN THE WIPER SYSTEM. WHEN I EXPERIENCED THE FAILURE OF THE SYSTEM, I PROMPTLY TOOK THE VEHICLE TO THE NEAREST DEALER FOR REPAIR. I WAS TOLD, HOWEVER, THAT THEIR COMPUTER SYSTEM INDICATED THAT MY VEHICLE WAS NOT COVERED BY THE RECALL, EVEN THOUGH I EXPERIENCED THE SAME PROBLEM THAT WAS COVERED BY THE RECALL. I BELIEVE A MISTAKE WAS MADE IN IDENTIFICATION OF ALL VINS AFFECTED BY THE PROBLEM AND THAT MY VEHICLE SHOULD HAVE BEEN INCLUDED. THE ESTIMATED COST OF REPAIR, AT MY EXPENSE, IS $102.

BRAKE SYSTEM RELEASES AFTER APPLICATION IN PANIC STOP SITUATIONS. FROM THE NUMBER OF OTHER COMPLAINTS OF THIS NATURE I AM VERY SURPRISED THAT NO RECALL HAS BEEN ORDERED ON THIS PROBLEM. THIS IS A SERIOUS SAFETY PROBLEM THAT COULD CAUSE SERIOUS INJURIES. THE DEALERS IN THE HOUSTON AREA SAY NOTHING IS WRONG WITH THE BRAKE SYSTEM AND IT IS FUNCTIONING AS DESIGNED. THIS IS A POOR EXCUSE. I WOULD RATHER HAVE A NON-ABS BRAKE SYSTEM THAN THE CURRENT SYSTEM ON THE VEHICLE. PLEASE DO SOMETHING ABOUT THIS.

DOORS AT THE BOTTOM HAVE ROTTED OUT, SEAM ON THE BOTTOM, ALL OF THE PAINT IS OFF AND RUSTING OUT FROM THE INSIDE. DEALER CONTACTED AND CANNOT REMEDY THE PROBLEM. ALSO ABS BRAKES ARE DEFECTIVE, CAUSING EXTENDED STOPPING DISTANCE. ABS LIGHT COMES ON PREMATURELY. DEALER CANNOT RECREATE THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

THE ANTI-LOCK BRAKES WILL ENGAGE EVEN WHEN THERE ARE SMALL BRAKING BUMPS AT INTERSECTIONS AND WHEN NEEDING TO STOP SUDDENLY. WE HAVE CONTACTED GM THRU CUSTOMER SERVICE HOT LINE PREVIOUSLY AND WERE TOLD THIS WAS A NORMAL OPERATION.TODAY(12/01/98) THE SUBURBAN DID NOT STOP CAUSING A REAR END COLLISION WITH A LEXUS WHICH IN TURN HIT A BMW.ANTI LOCK BRAKES THAT ENGAGE INTERMITTENTLY UNDER THESE TYPES OF CIRCUMSTANCES ARE NOT RELIABLE NOR SAFE.