I OWN A 2004 CHEVROLET SUBURBAN. THE RIGHT HINGE FOR THE LIFTGATE WINDOW HAS CRACKED AND THERE IS A POSSIBILITY THAT WHEN DRIVING, THE WINDOW COULD FALL OFF IF WIND GETS WITHIN THE WINDOW AND THE HINGES. GM IS IGNORING ANY COMPLAINTS ON THIS EVEN THOUGH THEY ARE ALL OVER THE INTERNET. *TR
2004 Chevrolet Suburban 1500
Owner reports · Recalls · Investigations
More warning signs than most Suburban 1500 years
Owner complaints for the 2004 Chevrolet Suburban 1500 are substantially higher than the model-year median of 53.
About this comparison →How this year compares
Owner complaints by model year
Compare all Suburban 1500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
167 reports with mileage · 15 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
182 reportsSPEEDOMETER HAS COMPLETELY FAILED ON MY 2004 CHEVROLET SUBURBAN. THIS IS A KNOWN, WIDESPREAD PROBLEM THAT GM REFUSES TO ACKNOWLEDGE AS A SAFETY ISSUE ... AND REFUSES TO MAKE GOOD ON ... DESPITE THE FACT THAT THEY HAVE ALREADY BEEN COMPENSATED BY THE PARTS SUPPLIER. IT'S TIME FOR THE DEPARTMENT OF TRANSPORTATION TO STEP IN, D…
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SPEEDOMETER HAS COMPLETELY FAILED ON MY 2004 CHEVROLET SUBURBAN. THIS IS A KNOWN, WIDESPREAD PROBLEM THAT GM REFUSES TO ACKNOWLEDGE AS A SAFETY ISSUE ... AND REFUSES TO MAKE GOOD ON ... DESPITE THE FACT THAT THEY HAVE ALREADY BEEN COMPENSATED BY THE PARTS SUPPLIER. IT'S TIME FOR THE DEPARTMENT OF TRANSPORTATION TO STEP IN, DECLARE THIS AS A SAFETY ISSUE (WHICH IT IS), AND ENCOURAGE GENERAL MOTORS TO MAKE GOOD ON THESE FAULTY PARTS ... IRRESPECTIVE OF THE ARBITRARY MILEAGE CUTOFF THEY HAVE IMPOSED. ADDITIONAL BACKGROUND ON THE ISSUE, FROM A MEDIA SOURCE... HTTP://WWW.WTHR.COM/GLOBAL/STORY.ASP?S=7434450. *TR
A TIRE BLEW OUT. SPARE TIRE HOIST WAS INOPERABLE. HAD TO CUT SPARE TIRE HOIST OFF WITH A RECIPROCATING SAW. ON THE SIDE OF THE ROAD FOR 4 HOURS. HAVE HEARD OF MANY WITH SAME PROBLEM. POOR DESIGN IN A HIGHLY CORROSIVE ENVIRONMENT. *TR
MY WIFE OWNS TWO GM SUBURBANS, 2002 AND 2004. BOTH EXPERIENCED BRAKE FAILURE DUE TO ROTTING BRAKE LINES WITHIN A WEEK OF EACH OTHER. I HAVE PAID OVER $2,000.00 TO HAVE THEM BOTH REPAIRED. THE 2002 FAILURE SENT ME OUT INTO THE STREET IN FRONT OF MY HOME UNABLE TO STOP. THE SECOND FAILURE OF THE 2004 OCCURRED WHILE ON A CROSS COUN…
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MY WIFE OWNS TWO GM SUBURBANS, 2002 AND 2004. BOTH EXPERIENCED BRAKE FAILURE DUE TO ROTTING BRAKE LINES WITHIN A WEEK OF EACH OTHER. I HAVE PAID OVER $2,000.00 TO HAVE THEM BOTH REPAIRED. THE 2002 FAILURE SENT ME OUT INTO THE STREET IN FRONT OF MY HOME UNABLE TO STOP. THE SECOND FAILURE OF THE 2004 OCCURRED WHILE ON A CROSS COUNTRY TRIP WITH MOST OF MY FAMILY IN THE CAR. THIS IS THE ONE THAT SPURS MY EFFORTS TO COMPLAIN. I COULD LOSE IT WHEN CONSIDERING WHAT COULD HAVE HAPPENED TO MY FAMILY DUE TO THESE FAILURES ON TWO VERY EXPENSIVE CARS WHICH I WOULD NEVER HAVE EXPECTED TO FAIL LIKE THIS. I WOULD LIKE VERY MUCH NOT TO HAVE THIS HAPPEN TO ANYONE ELSE AND IF I CAN GET A REFUND FOR THE COSTLY REPAIR THAT WOULD BE GREAT. I HAVE PRESERVED THE ROTTED BRAKE LINES. PLEASE LET ME KNOW IF YOU NEED ANY FURTHER INFORMATION. *TR
GAUGE FOR SPEEDOMETER GETS STUCK OR DOESN'T MEASURE AT ALL. CONTACTED THE DEALER AND THEY SAID MY VEHICLE WAS ABOVE THE 70K AMOUNT & 80K. I HAVE NEVER BEEN CONTACTED ON THIS ISSUE. BUT YET I GET MAILINGS FOR SERVICE WORK. THE FAILURE IS ONGOING. *TR
2004 1500 SUBURBAN STALLS WITHOUT WARNING. NO SERVICE CODES TO POINT TO TROUBLES. A SEARCH ONLINE SHOWS THE AMOUNT PEOPLE HAVING TROUBLE. CHANGED CRANK POSITIONER SENSOR, PLUGS, AND INJECTOR CLEANER. NO CHANGE NO HELP FROM DEALER WITHOUT SPENDING THOUSANDS. IT IS STALLING ON BUSY STREETS AND HIGHWAYS NO ACCIDENT YET BUT VERY…
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2004 1500 SUBURBAN STALLS WITHOUT WARNING. NO SERVICE CODES TO POINT TO TROUBLES. A SEARCH ONLINE SHOWS THE AMOUNT PEOPLE HAVING TROUBLE. CHANGED CRANK POSITIONER SENSOR, PLUGS, AND INJECTOR CLEANER. NO CHANGE NO HELP FROM DEALER WITHOUT SPENDING THOUSANDS. IT IS STALLING ON BUSY STREETS AND HIGHWAYS NO ACCIDENT YET BUT VERY CLOSE CALLS. IT HAPPENS NOW EVERY DAY MOSTLY AFTER WARMED UP AND STOPPING AND SPEEDING UP AGAIN. I READ ONLINE THAT CA HAS A RECALL BUT NOTHING NATION WIDE. I DON'T HAVE THE RESOURCES TO TRADE OR SPEND THOUSANDS FOR A DEFECT THAT IS A SAFETY HAZARD. *TR
SPEEDOMETER DOES NOT GIVE ACCURATE READINGS, AND OFTEN STOPS WORKING COMPLETELY. *TR
WHILE DRIVING DOWN THE ROAD, THE REAR WINDOW FELL OFF OF THE VEHICLE. UPON INSPECTION, I NOTICED THE HINGES HOLDING THE WINDOW TO THE VEHICLE HAD BROKEN. THE REAR WINDOW IS HARDLY EVER OPENED, SO IT CANNOT BE DUE TO OVERUSE. IF I HAD BEEN DRIVING ON THE HIGHWAY IT MAY HAVE KILLED SOMEONE. INSTEAD I ONLY HAVE TO REPLACE MY ENTIR…
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WHILE DRIVING DOWN THE ROAD, THE REAR WINDOW FELL OFF OF THE VEHICLE. UPON INSPECTION, I NOTICED THE HINGES HOLDING THE WINDOW TO THE VEHICLE HAD BROKEN. THE REAR WINDOW IS HARDLY EVER OPENED, SO IT CANNOT BE DUE TO OVERUSE. IF I HAD BEEN DRIVING ON THE HIGHWAY IT MAY HAVE KILLED SOMEONE. INSTEAD I ONLY HAVE TO REPLACE MY ENTIRE REAR WINDOW. AFTER RESEARCHING THIS ONLINE, I FOUND THAT THIS HAS HAPPENED TO A LOT OF PEOPLE, BUT THAT THE MAKER OF THE VEHICLE DENIES THAT IT IS HAPPENING. *TR
BACK GLASS OF THE 2004 CHEVY SUBURBAN DISENGAGE FROM THE VEHICLE. THIS IS VERY DANGEROUS IT COULD COME OFF WHILE DRIVING AND STRIKE ANOTHER VEHICLE OR WORSE IT COULD FALL ON SOMEBODY CAUSING SERIOUS INJURIES. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE REAR SEAT BELT WOULD NOT SECURE IN THE BUCKLE HOUSING. WHILE ATTEMPTING TO FASTEN THE SAFETY BELT, THE RECEIVER CLASP FRACTURED FROM THE VEHICLE. IN ADDITION, THE DRIVERS SAFETY BELT WOULD NOT REMAIN SECURED IN THE BUCKLE HOUSING WITH VERY LITTLE FORCE.…
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TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE REAR SEAT BELT WOULD NOT SECURE IN THE BUCKLE HOUSING. WHILE ATTEMPTING TO FASTEN THE SAFETY BELT, THE RECEIVER CLASP FRACTURED FROM THE VEHICLE. IN ADDITION, THE DRIVERS SAFETY BELT WOULD NOT REMAIN SECURED IN THE BUCKLE HOUSING WITH VERY LITTLE FORCE. THE CONTACT STATED THE VEHICLE HAD BEEN REPAIRED. THE CURRENT AND FAILURE MILES WERE 89,500.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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