NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
217 reports90,000 miles · Apr 20, 2020
Electrical System
WE BOUGHT THE CAR USED AND EVER SINCE THEN IT HAD A WEIRD DOUBLE LOCKING MECHANISM, SUCH AS WHEN I PUT IT IN PARK IT WOULD UNLOCK BUT WHEN I WENT TO OPEN THE DRIVERS SIDE DOOR IT WOULD LOCK ITSELF AS I WAS IN THE PROCESS OF OPENING IT. SO IT WOULD BE SLIGHTLY OPENED AND I'D HAVE TO PRESS THE BUTTON TO UNLOCK IT TO OPEN THE DOOR.…
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WE BOUGHT THE CAR USED AND EVER SINCE THEN IT HAD A WEIRD DOUBLE LOCKING MECHANISM, SUCH AS WHEN I PUT IT IN PARK IT WOULD UNLOCK BUT WHEN I WENT TO OPEN THE DRIVERS SIDE DOOR IT WOULD LOCK ITSELF AS I WAS IN THE PROCESS OF OPENING IT. SO IT WOULD BE SLIGHTLY OPENED AND I'D HAVE TO PRESS THE BUTTON TO UNLOCK IT TO OPEN THE DOOR. IT DID THIS OFTEN ONLY ON THE DRIVERS SIDE. THEN ONE DAY AFTER I HAD DROVE IT SOMEWHERE WE CLOSED THE DOOR FOR 2 MINS MAX WHEN WE WENT TO USE THE KEY FOB TO OPEN THE DOOR WHILE THE DOOR WAS PARKED IN A DRIVEWAY THE CAR DOOR LOCK WOULD GO UP THEN IMMEDIATELY BACK DOWN. THE ONLY WAY WE COULD OPEN THE PASSENGER SIDE DOOR WAS TO TRY AND OPEN IT AS THE DOOR LOCK WENT UP BEFORE IT CAME BACK DOWN, WHICH WAS POSSIBLE BUT AFTER GETTING IN THERE WAS NO WAY TO OPEN THE DRIVERS SIDE DOOR AT ALL. IT WAS AS IF THE CAR DOOR LOCK STICK DIDN'T GO UP ALL THE WAY TO ACTUALLY UNLOCK THE DOOR. THERE'S ALSO NO WAY TO GET THE DOOR PANEL OFF WITH THE CAR DOOR BEING CLOSED. WE'VE TAKEN IT TO DIFFERENT PLACES THAT HAVE ACTUALLY NO IDEA WHAT'S WRONG WITH IT. THIS IS SUCH A HUGE SAFETY PROBLEM WITH THE CAR DOOR NOT BEING ABLE TO OPEN AT ALL IF THERE WAS A CAR CRASH OR ANYTHING.
NHTSA ODI #11321696
113,000 miles · Mar 6, 2020
Engine
MY CAR HAS LEAKED OUT ITS ENTIRE COOLANT TWICE NOW WITHIN A SIX MONTH PERIOD. THIS TIME IT HAS LEAKED FLUID ONTO THE COMPUTER CAUSING FURTHER ISSUES THAN AFTER THE FIRST FIX. THE LACK OF A TEMPERATURE GAUGE TO PREVENT THE CAR FROM OVERHEATING IS A HUGE ISSUE. I CONSTANTLY MAKE SURE THERE IS COOLANT BEFORE DRIVING THE VEHICLE AND…
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MY CAR HAS LEAKED OUT ITS ENTIRE COOLANT TWICE NOW WITHIN A SIX MONTH PERIOD. THIS TIME IT HAS LEAKED FLUID ONTO THE COMPUTER CAUSING FURTHER ISSUES THAN AFTER THE FIRST FIX. THE LACK OF A TEMPERATURE GAUGE TO PREVENT THE CAR FROM OVERHEATING IS A HUGE ISSUE. I CONSTANTLY MAKE SURE THERE IS COOLANT BEFORE DRIVING THE VEHICLE AND ALL IN THE SAME DAY IT HAS EMPTIED WITHOUT MY KNOWLEDGE CAUSING A CHECK ENGINE LIGHT AND BREAKDOWN INSTANTLY. IT HAS HAPPENED TWICE NOW WITH MY TODDLER IN THE VEHICLE, THIS SHOULD BE A RECALL BECAUSE FORTUNATELY IT HAS HAPPENED WHILE ON STREET ROADS, WHERE I COULD IMMEDIATELY AND SAFELY MOVE INTO A PARKING LOT, AND NOT THE HIGHWAY BUT THIS SITUATION PUTS MY CHILD'S HEALTH AT RISK AND THAT I AM NOT OKAY WITH.
NHTSA ODI #11316501
99,000 miles · Mar 4, 2020
Engine
TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE STARTED SHAKING ABNORMALLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB GRIMM CHEVROLET LOCATED AT (2271 S MAIN ST, MORTON, IL 61550, (309) 263-2241) WHERE AN APPOINTMENT WAS SCHEDULED TO HAVE…
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TL* THE CONTACT OWNS A 2013 CHEVROLET SONIC. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE STARTED SHAKING ABNORMALLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO BOB GRIMM CHEVROLET LOCATED AT (2271 S MAIN ST, MORTON, IL 61550, (309) 263-2241) WHERE AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED AND TEST DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
NHTSA ODI #11315988
42,550 miles · Feb 27, 2020
Electrical SystemUnknown Or Other
I BOUGHT MY VAN CHRYSLER PACIFICA BACK ON JULY 30 2018 AFTER COUPLE MONTHS AFTER I STATER NOTICING SLIDING DOOR DRIVER SIDE WHEN TRYING TO CLOSE IT EITHER BY KEY FOB INSIDE BUTTON NOR DOOR WAS NOT CLOSING ANY ONCE NEED IT TO TRY 3 OR 4 TIMES TO CLOSE ALL THE WAY THEN RADIO TURNING OFF I CALLED A WEB CALLED PACIFICA CARES THEN I …
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I BOUGHT MY VAN CHRYSLER PACIFICA BACK ON JULY 30 2018 AFTER COUPLE MONTHS AFTER I STATER NOTICING SLIDING DOOR DRIVER SIDE WHEN TRYING TO CLOSE IT EITHER BY KEY FOB INSIDE BUTTON NOR DOOR WAS NOT CLOSING ANY ONCE NEED IT TO TRY 3 OR 4 TIMES TO CLOSE ALL THE WAY THEN RADIO TURNING OFF I CALLED A WEB CALLED PACIFICA CARES THEN I WAS REACH BY THEM I WAS TOLD TO PROVIDE A EMAIL PHONE NUMBER TIME AND DATE OF APPOINTMENT NAME AND ADDRESS OF THE DEALERSHIP THEN Y WAS REACH BY ONE CASE MANAGER I SHARE WITH HER THE ISSUES WE AGREED ON THE APPOINTMENT AT THE DATE AND TIME WHICH WAS YESTERDAY 2/26/2020 8 AM SHE SAID SHE CALLED THEM EXPLAINED TO THEM WHAT WAS GOING TO HAPPEN AT THE DATE AND TIME SO I GOT TO THE DEALERSHIP AND NONE HAD A CLUE ABOUT MY REASON SO I EXPLAINED TO SERVICE PERSON HE SAID YOU CAN'T GENERALIZED AND SAID THE ISN'T NO ISSUES WHATSOEVER WHICH PACIFICAS I CALLED CASE MANAGER BUT SHE WASN'T REACHABLE BECAUSE SHE'S IN OTHER STATE SO I WAS TOLD BY ADVISOR AT THE SERVICE THAT SHE NEVER TALK TO HIM AFTER TWO HRS I WAS REACH BY MY CASE MANAGER AND THEN EXPLAINED TO ME THAT I NEED IT TO PAY THE DIAGNOSTIC TO BE ABLE TO MOVE FORWARD IN THE CASE WHICH IT COST 140$ I TOLD HER THAT I WAS NEVER TOLD THAT I NEED IT TO COVER THAT OUT OF MY PACKET BEFORE THEY CAN MAKE ANY DECISION AT THIS POINT I'M VERY DISAPPOINTED AND UPSET BECAUSE I WAS NEVER TOLD THAT I NEED IT TO PAY FOR THIS DIAGNOSIS IF I CAN GET ANY HELP WILL APPRECIATE
NHTSA ODI #11311849
80,000 miles · Feb 7, 2020
Power Train
BUTTON ON GEAR SHIFT GETS STUCK IN THE PUSHED IN POSITION CAUSING THE GEAR SHIFT TO MOVE EVEN IF BUMPED. IF DRIVING THIS COULD CAUSE A CRASH RESULTING IN INJURY, OR DEATH. WHEN GEAR SHIFT BUTTON IS PUSHED IN IT PREVENTS THE CAR FROM COMPLETELY TURNING OFF AND KEY FROM COMING OUT. THIS POSES A RISK OF THEFT.
NHTSA ODI #11307686
90,000 miles · Feb 4, 2020
Electrical SystemEnginePower Train
CAR GAVE ME A CODE OF U0101 AND TOOK IT TO CHEVY DEALERSHIP AND TOLD ME IT HAS SOMETHING TO DO WITH LOST COMMUNICATION. THEY TRIED FIXING ISSUE BUT COULDN'T.
NHTSA ODI #11307120
Mileage unknown · Jan 30, 2020
EngineFuel/propulsion SystemPower Train
BEGAN OVER HEATING AT SHORT DISTANCES. A/C WENT COOL RAN HOT AIR TRIED TO SEE IF FREON JUST NEEDED REFILLING BUT EVEN USING ALOMST A FULL CAN STILL NOTHING. HAVING FUEL ISSUES BIG DIFFERENCE WEEKS APART FUEL ISSUES.THEN OVER HEATING, NEXT UNABLE TO HOLD COOLANT, CAR WAS RETURNED TO DEALER FOR REPAIR. STILL UNABLE TO KEEP COOLANT…
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BEGAN OVER HEATING AT SHORT DISTANCES. A/C WENT COOL RAN HOT AIR TRIED TO SEE IF FREON JUST NEEDED REFILLING BUT EVEN USING ALOMST A FULL CAN STILL NOTHING. HAVING FUEL ISSUES BIG DIFFERENCE WEEKS APART FUEL ISSUES.THEN OVER HEATING, NEXT UNABLE TO HOLD COOLANT, CAR WAS RETURNED TO DEALER FOR REPAIR. STILL UNABLE TO KEEP COOLANT FROM LEAKING, WHILE DRIVING ON INTERSTATE I 95 OUT OF NO WHERE I LOOSE THE ABILITY OF SPEED THEN SHUTTERING RUNNING HOT AGAIN BLEW HEAD GASKET LOST POWER HARD TO GAIN CONTROL AND WAS ALMOST HIT 2 TIMES BY CAR BEHIND AND ON SIDE.CAR HAD TO BE PUSHED TO SHOULDER AND PICKED UP WITH WRECKER SERVICE. MECHANIC HAD TO COME TO CAR BC IT WOULDN'T STSRT. HE SAID THE GASKET IS GONE. CAR WILL NOT DO ANYTHING NOW. WILL GET RECEIPTS FROM DEALER SERVICING, WRECKER, AUTO ZONE MULT COOLANT PURCHASES, MECHANIC
NHTSA ODI #11306198
131,000 miles · Dec 31, 2019
EngineStructureUnknown Or OtherCrash
I WAS DRIVING TO WORK AND WAS COMING UP TO AN INTERSECTION I HAD TO TURN AT. I PUSHED THE BREAK PEDAL, BUT IT WAS REALLY STIFF AND DIDN'T DO MUCH. MY CAR SLID ACROSS THE ROAD INTO A WOODEN ELECTRIC POLE BECAUSE IT WOULD NOT STOP. MY CAR IS TOTALED AND NOW I HAVE TO FIGURE OUT SOME WAY TO GET A DIFFERENT VEHICLE.
NHTSA ODI #11292281
Mileage unknown · Sep 19, 2019
Unknown Or Other
I AM UNABLE TO REMOVE THE IGNITION KEY. WHEN THE CAR IS IN PARK WITH THE IGNITION TURNED OFF, THE KEY WILL NOT RELEASE. IT USE TO HAPPEN OCCASIONALLY BUT NOW FOR THE PAST 2 WEEKS, IT HAS HAPPENED EVERY TIME I HAVE PUT THE CAR IN PARK AND TRIED TO TAKE THE KEY OUT.
NHTSA ODI #11256751
131,000 miles · Aug 20, 2019
Unknown Or Other
THE BUTTON ON THE SHIFTER STICKS IN. SO YOU CAN'T RELEASE THE KEY FROM THE IGNITION AFTER TURNING THE VEHICLE OFF. IT ALSO STICKS IN WHILE IN GEAR (DRIVE) MAKING THE SHIFTER UNABLE TO ' LOCK' IN GEAR AND EASILY BUMPED OUT OF GEAR WHILE DRIVING.
NHTSA ODI #11245149
Official recalls
6Jul 27, 2023
General Motors, LLC (GM) is recalling certain 2013 Buick Verano, Chevrolet Camero, Sonic, and Volt vehicles. The driver-side air bag inflator may explode during deployment due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver-side air bag module, free of charge. On some 2013 Volt vehicles, the steering wheel will be replaced as well, free of charge. Owner notification letters were mailed October 23, 2023. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232413120.
Apr 28, 2016
General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
Consequence & remedy
Consequence: Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.
Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17130.
Additional source detail variants (2)
Electrical System:software
General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
Consequence: Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.
Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17130.
Equipment:electrical:radio/tape Deck/cd Etc.
General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
Consequence: Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.
Remedy: GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17130.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Sep 26, 2013
General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Sonic vehicles manufactured August 2, 2013, through August 12, 2013. Due to insufficient welds, the front fuel tank strap bracket may separate from the vehicle.
Consequence & remedy
Consequence: If the front fuel tank strap bracket separates, the increased load may lead to the failure of the other tank support. As a result, the fuel tank may come loose from the vehicle causing a fuel leak. A fuel leak, in the presence of an ignition source, may result in a fire.
Remedy: GM will notify owners, and dealers will inspect the front fuel tank strap bracket, and repair it as necessary, free of charge. The recall began on November 7, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13296.
May 24, 2013
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Consequence & remedy
Consequence: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
Additional source detail variants (2)
Exterior Lighting:brake Lights
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Consequence: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
Electrical System
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Consequence: If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
Sep 17, 2012
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Sonic vehicles manufactured from May 29, 2012, through August 29, 2012. When a turn signal lamp fails to operate, the Body Control Module (BCM) in these vehicles does not detect this condition and will not indicate the condition to the driver. Thus, These vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the driver is not aware that the turn signal is not functioning and does not have the light repaired, other drivers may not be alerted that the vehicle is turning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the BCM and the vehicle's key fobs, free of charge. The safety recall began on October 3, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Additional source detail variants (2)
Exterior Lighting:turn Signal
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Sonic vehicles manufactured from May 29, 2012, through August 29, 2012. When a turn signal lamp fails to operate, the Body Control Module (BCM) in these vehicles does not detect this condition and will not indicate the condition to the driver. Thus, These vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the driver is not aware that the turn signal is not functioning and does not have the light repaired, other drivers may not be alerted that the vehicle is turning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the BCM and the vehicle's key fobs, free of charge. The safety recall began on October 3, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Electrical System
General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Sonic vehicles manufactured from May 29, 2012, through August 29, 2012. When a turn signal lamp fails to operate, the Body Control Module (BCM) in these vehicles does not detect this condition and will not indicate the condition to the driver. Thus, These vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the driver is not aware that the turn signal is not functioning and does not have the light repaired, other drivers may not be alerted that the vehicle is turning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the BCM and the vehicle's key fobs, free of charge. The safety recall began on October 3, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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