2015 Chevrolet Silverado

The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at approximately 65 MPH the "loss of power steering" warning illuminated. The contact felt the steering wheel was hard to turn to the left or right. The contact was able to stop the vehicle and turn the vehicle off, when he turned the vehicle on the power steering was engaged, however, the failure was reoccurring. The contact stated that failure was also occurring at any speed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the power steering system needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering), however the vehicle was not part of the VIN selection. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000.

The contact owns a 2015 Chevrolet Silverado. The contact stated when she was pulled over to the side of the school entrance to pick her child up, she observed that the "service power steering" warning had illuminated on the instrument cluster. The contact stated that the steering wheel was very hard to turn to the left or right. The contact stated that she turned the vehicle off and on and the power steering functionality had returned. The contact stated that the failure re-occurred while she was driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.

The contact owns a 2015 Chevrolet Silverado. The contact stated that while driving at 15 MPH and attempting to complete a turn, he became aware that the electronic power steering was not functioning. After restarting the vehicle, it returned to normal functionality, but the failure became an intermittent occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 127,000.

The Contact owns a 2015 Chevrolet Silverado. The contact stated that the steering wheel failed. The steering wheel locked when driving at low speeds, the steering wheel also locked when attempting to park the vehicle. The contact stated that there was no warning light before during or after the failure. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 140,000.

THE TRUCKS HAVE A VIBRATION THAT IS FELT IN THE STEERING WHEEL, FLOOR, SEATS, ACCELERATOR AND BRAKE PEDALS ETC. WHILE DRIVING. THE MAJOR CONSENSUS IT THAT THE WORST SPEED IT 76 MPH, YET IT IS FELT TO A LESSER DEGREE AT ANY SPEEDS, WITH SOME BEING WORSE THAN OTHERS. THERE ARE A LARGE NUMBER OF TRUCKS WITH THIS ISSUE, YET GENERAL MOTORS REFUSES TO DO ANYTHING ABOUT IT. IT BEGAN WITHIN A COUPLE WEEKS OF PURCHASING MY TRUCK. I FOUND PEOPLE FIRST REPORTING THE ISSUE IN 2015, AND MORE RECENTLY IT CONTINUES WITH THE 2015 AND 2016 MODEL YEARS.

I WAS INVOLVED IN AN ACCIDENT ON 1/15/16 IN WHICH I WAS SIDESWIPED BY ANOTHER VEHICLE. UPON IMPACT, I HAD NO BRAKES AND NO STEERING CONTROL. THIS CAUSED ME TO REAR END ANOTHER VEHICLE AND HIT A TREE HEAD ON. THE AIRBAGS NEVER DEPLOYED. I WAS UNABLE TO STOP THE VEHICLE OR CONTROL IT. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. I AM VERY CONCERNED. I HAVE HAD THE TRUCK IN THE SHOP ON SEVERAL OCCASIONS WITH ELECTRICAL ISSUES, YET THE DEALERSHIP COULD NOT FIND ANYTHING OR IT WAS MINOR CORRECTIONS. I HAVE BEEN VERY CONCERNED WITH THE ELECTRONICS OF THIS VEHICLE SINCE I BOUGHT THE TRUCK IN AUGUST 2015. THE INSURANCE COMPANY TOTALED THE TRUCK.

IGNITION SWITCH AND KEY CAME OUT OF STEERING COLUMN WHILE DRIVING. WHEN I PULLED OFF ROAD AND PARKED, THE IGNITION SWITCH INTERNALS AND KEY CAME OFF IN MY HAND. NOT ABLE TO SHUT ENGINE OFF. CALLED ONSTAR, THEY COULD NOT SHUT OFF ENGINE. TRUCK WAS FLATBEDDED TO DEALER WHILE STILL RUNNING. RISK OF STEERING WHEEL LOCKING CAUSING LOSS OF CONTROL. STEERING WHEEL MAKES CLATTERING NOISE NOT CONNECTED TO WHEELS AT TIMES. INSTRUMENTS DIMMING AND FLASHING WHEN TURNING WHEEL AT TIMES

USE THIS TRUCK FOR COMMERCIAL PURPOSES TO HAUL TRAILERS. TRUCK HAS TURNED OFF WHILE DRIVING 4 TIMES. THREE WHILE DRIVING WITH TRAILER WHEN IT HITS ROUGH ROAD OR UNDER CONSTRUCTION ROAD AND TAKES HARD JOLT TO FRONT END. FIRST YOU ARE DRIVING, THEN YOU HIT BUMP OR DIP IN ROAD AND YOU NOTICE YOU HAVE NO STEERING, WHEN YOU LOOK DOWN YOU NOTICE WHOLE DISPLAY IS SHUT DOWN ( LIKE IT WAS NEVER ON) WITH NO WARNING LIGHTS DISPLAYED. YOU HAVE TO PUT TRUCK INTO NEUTRAL WHILE DRIVING AND RESTART. LAST TIME IT HAPPENED HAD 30 FOOT TRAILER ON TRUCK AND WERE IN A DOWNHILL POSITION WITH A TURN AND NO STEERING CAPABILITY ( NO ANTILOCK OR TRAILER BRAKES BECAUSE THEY NEED ELECTRICITY TO OPERATE)AND 300 FT FROM GOING OFF EMBANKMENT AND THEN DROPPING 100FT INTO A GULLY. THE TRUCKS WHOLE ELECTRICAL SYSTEM TURNS OFF SHUTTING DOWN EVERYTHING IN THE TRUCK. OWN 7 TRUCKS AND HAVE OWNED 20 PLUS TRUCKS OVER THE YEARS. I HAVE HAD DESIGN FLAW ISSUES AND JUST FLUKE ISSUES THAT JUST HAPPEN TO THAT ONE TRUCK. THIS REALLY SEEMS MORE LIKE A DESIGN FLAW, EITHER IN IGNITION WITH THEIR NEW KEYS ( HAVE A 2012, THIS IGNITION IS DEFIANTLY DIFFERENT) OR THE ELECTRICAL SYSTEM, OR MAYBE THEY ADDED SOME SENSOR THAT SHUTS TRUCK OFF IF IN A FRONT END IMPACT. IF I AM RIGHT THIS WILL KILL SOMEONE, THE TRUCK GIVES YOU NO WARNING BEFORE TURNING OFF AND MOST PEOPLE ARE UNAWARE THEY CAN SHIFT A CAR INTO NEUTRAL AND RESTART WHILE DRIVING AND SINCE IT HAS HAPPENED WHILE PULLING TRAILERS THIS IS VERY DANGEROUS NOT JUST FOR THE DRIVER AND PASSAGES OF THE VEHICLE BUT EVERY OTHER CAR OR TRUCK ON THE ROADWAY WITH IT. EXAMPLE OF THIS, THE LAST TIME WHEN WE COULD NOT STEER AND COULD NOT GO WITH THE TURN OF THE ROAD, THERE WAS A CAR IN THE SECOND LANE AND THE TRAILER WENT INTO THAT LANE, THE CAR HAD TO MAKE EVASIVE MANUVIERS TO AVOID IMPACT WITH TRAILER.

WHILE DRIVING AT HIGH WAY SPEED ( 70 MPH POSTED LIMIT ) AND MAKING A RIGHT HAND LONG SWEEPING TURN THE TRUCKS STEERING WOULD STICK OR LOCK IN THE TURN POSITION. THIS CONDITION WOULD REQUIRE A ME TO FORCE THE STEERING WHEEL BACK TO CENTER. AT THIS TIME THE CONDITION ONLY PRESENTS ITS SELF DURING HIGHWAY SPEEDS AND LONG GRADUAL RIGHT HAND TURNS. THIS HAPPEND 6 OR 8 TIMES ON MY 800 MILES TRIP. THE DEALER CAN NOT REPLICATE THIS ISSUE AND AS A RESULT WILL NOT AGREE TO REPALCE ANY STEERING COMPONENTS AT THIS TIME. A QUICK INTERNET SEARCH INDICATES MANY OTHERS HAVE THIS SAME STEERING ISSUE WITH THEIR 2015 SILVERADOS WITH EPS STEERING AND THEIR DEALERS ARE ALOS UNABLE TO REPAIR THE PROBLEM. IF THIS WAS AN ISSUE AT PARKING LOT SPEED I MAY NOT EVEN CARE BUT AT 70MPH THEN IT HAPPENS IT GETS YOUR ATTENTION VERY FAST. I CALLED CHEVROLET CUSTOMER SERVICE AND THEY CLAIM NO REPORT OF SUCH AN ISSUE. AS A RESULT I WANTED TO AT LEAST REPORT THE ISSUE SO IT IS A MATTER OF RECORD.