2015 Chevrolet Silverado

The contact owns a 2015 Chevrolet Silverado 2500. The contact stated upon starting the vehicle, the vehicle failed to start. The contact stated that he was able to restart the vehicle after 12-15 minutes. The contact stated that the failure had been reoccurring intermittently. Additionally, the contact stated that while driving at 30 MPH, the instrument panel turned black temporarily. There were no warning lights illuminated. The contact stated that the vehicle failed to start later that day. The contact was able to restart the vehicle the next day. The dealer and the manufacturer were notified of the failure and informed the contact that he would need to pay a repair fee as his VIN was not included in any recalls. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 14V265000 (Electrical System). The failure mileage was approximately 50,000.

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 10 MPH, THE FOUR WHEEL DRIVE WAS ACTIVATED AND THE FRONT END OF THE VEHICLE LOCKED UP. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE TECHNICIAN STATED THAT THE COMPUTER SYSTEM HAD TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,214.

IGNITION SWITCH AND KEY CAME OUT OF STEERING COLUMN WHILE DRIVING. WHEN I PULLED OFF ROAD AND PARKED, THE IGNITION SWITCH INTERNALS AND KEY CAME OFF IN MY HAND. NOT ABLE TO SHUT ENGINE OFF. CALLED ONSTAR, THEY COULD NOT SHUT OFF ENGINE. TRUCK WAS FLATBEDDED TO DEALER WHILE STILL RUNNING. RISK OF STEERING WHEEL LOCKING CAUSING LOSS OF CONTROL. STEERING WHEEL MAKES CLATTERING NOISE NOT CONNECTED TO WHEELS AT TIMES. INSTRUMENTS DIMMING AND FLASHING WHEN TURNING WHEEL AT TIMES

TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE RADIO AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL FAILED TO WORK. THE NEXT DAY, THE RADIO WAS NOT WORKING AND THE VEHICLE WOULD NOT START. AFTER A WHILE, THE VEHICLE WAS DRIVEN TO A DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER KEPT THE VEHICLE FOR EVALUATION. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

ON MONDAY OCTOBER 5, 2015, I WAS DRIVING TRUCK AT APPROXIMATELY 60 MPH ON HIGHWAY WHEN SUDDENLY ALL ELECTRONICS WENT BLACK AND COMPLETE LOSS OF POWER ON HIGHWAY. LUCKILY, I WAS ABLE TO PULL OF TO SIDE OF ROAD. I TURNED THE KEY TO OFF POSITION (ENGINE WAS NOT RUNNING) AND WAITED SEVERAL MINUTES THEN TURNED TRUCK ON AND IT STARTED. THE TRACTION LIGHT KEPT COMING ON AND OFF BUT THE TRUCK DID NOT LOOSE POWER AGAIN-THANKFULLY. I COULD HAVE BEEN KILLED OR CAUSED A SERIOUS ACCIDENT.

USE THIS TRUCK FOR COMMERCIAL PURPOSES TO HAUL TRAILERS. TRUCK HAS TURNED OFF WHILE DRIVING 4 TIMES. THREE WHILE DRIVING WITH TRAILER WHEN IT HITS ROUGH ROAD OR UNDER CONSTRUCTION ROAD AND TAKES HARD JOLT TO FRONT END. FIRST YOU ARE DRIVING, THEN YOU HIT BUMP OR DIP IN ROAD AND YOU NOTICE YOU HAVE NO STEERING, WHEN YOU LOOK DOWN YOU NOTICE WHOLE DISPLAY IS SHUT DOWN ( LIKE IT WAS NEVER ON) WITH NO WARNING LIGHTS DISPLAYED. YOU HAVE TO PUT TRUCK INTO NEUTRAL WHILE DRIVING AND RESTART. LAST TIME IT HAPPENED HAD 30 FOOT TRAILER ON TRUCK AND WERE IN A DOWNHILL POSITION WITH A TURN AND NO STEERING CAPABILITY ( NO ANTILOCK OR TRAILER BRAKES BECAUSE THEY NEED ELECTRICITY TO OPERATE)AND 300 FT FROM GOING OFF EMBANKMENT AND THEN DROPPING 100FT INTO A GULLY. THE TRUCKS WHOLE ELECTRICAL SYSTEM TURNS OFF SHUTTING DOWN EVERYTHING IN THE TRUCK. OWN 7 TRUCKS AND HAVE OWNED 20 PLUS TRUCKS OVER THE YEARS. I HAVE HAD DESIGN FLAW ISSUES AND JUST FLUKE ISSUES THAT JUST HAPPEN TO THAT ONE TRUCK. THIS REALLY SEEMS MORE LIKE A DESIGN FLAW, EITHER IN IGNITION WITH THEIR NEW KEYS ( HAVE A 2012, THIS IGNITION IS DEFIANTLY DIFFERENT) OR THE ELECTRICAL SYSTEM, OR MAYBE THEY ADDED SOME SENSOR THAT SHUTS TRUCK OFF IF IN A FRONT END IMPACT. IF I AM RIGHT THIS WILL KILL SOMEONE, THE TRUCK GIVES YOU NO WARNING BEFORE TURNING OFF AND MOST PEOPLE ARE UNAWARE THEY CAN SHIFT A CAR INTO NEUTRAL AND RESTART WHILE DRIVING AND SINCE IT HAS HAPPENED WHILE PULLING TRAILERS THIS IS VERY DANGEROUS NOT JUST FOR THE DRIVER AND PASSAGES OF THE VEHICLE BUT EVERY OTHER CAR OR TRUCK ON THE ROADWAY WITH IT. EXAMPLE OF THIS, THE LAST TIME WHEN WE COULD NOT STEER AND COULD NOT GO WITH THE TURN OF THE ROAD, THERE WAS A CAR IN THE SECOND LANE AND THE TRAILER WENT INTO THAT LANE, THE CAR HAD TO MAKE EVASIVE MANUVIERS TO AVOID IMPACT WITH TRAILER.

AFTER SITTING FOR TWO DAYS, I WENT OUT TO START MY 2015 CHEVROLET SILVERADO TO DRIVE TO TOWN AND IT WAS DEAD - NO POWER, LIGHTS, HORN, IGNITION, NOTHING. THE VEHICLE WAS ABSOLUTELY STONE COLD DEAD. HAVING TWO DECADES IN THE CAR RESTORATION BUSINESS, I GRABBED MY BATTERY CHARGER AND HOOKED IT UP AND CHARGED THE BATTERY FOR 4 HOURS. ATTEMPTING TO START THE SILVERADO AGAIN RESULTED IN THE SAME THING - STONE COLD DEAD. I SWAPPED THE BATTERIES TO NO AVAIL. THE VEHICLE STILL WASN'T POWERING UP. I LOOKED FOR BLOWN FUSES, LOOSE CONNECTORS, ALL WITH NEGATIVE RESULTS. I HAD THE TRUCK TOWED TO THE DEALER 106 MILES AWAY. THE NEXT DAY THE DEALER ADVISED IT STARTED RIGHT UP AFTER A JUMP START. MY REPLY WAS THAT IS SIMPLY INCORRECT AND I REPEATED THE STEPS I WENT THROUGH. THEY REPLIED THEY WISHED TO KEEP IT FOR A FEW DAYS. ULTIMATELY I HAD TO TRADE THE VEHICLE BECAUSE THE DEALERSHIP STATED THE TRUCK WASN'T DESIGNED TO OPERATE IN A DUSTY ENVIRONMENT. MY REPLY WAS THAT I BOUGHT IT TO USE ON MY RANCH AND THEY KNEW THAT TO BEGIN WITH. THEY ADVISED THE DUST PERMEATED THE BODY CONTROL MODULE, ENGINE CONTROL MODULE, AND HUMAN INTERFACE AND TODAY'S TRUCKS SIMPLY ARE DESIGNED FOR THAT.

TL* THE CONTACT RENTED A 2015 CHEVROLET SILVERADO. WHILE PRECEDING INTO AN INTERSECTION AND MAKING A RIGHT TURN, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED AS NORMAL. DURING THE INCIDENT, THE IGNITION KEY ERRONEOUSLY MOVED FROM THE RUN TO THE AUXILIARY POSITION AND CAUSED THE VEHICLE TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

WHEN SHIFTING THE VEHICLE OUT OF PARK, IF THE TILT STEERING WHEEL IS IN THE FULL UP POSITION, AND THE SHIFT LEVER IS PULLED FULLY REARWARD SO AS TO SHIFT OUT OF PARK, THEN THE SHIFT LEVER WILL HIT AND BE STOPPED FROM MOVING BY THE IGNITION KEY. IF YOU FORCE THE SITUATION BY PULLING BACK AND DOWN WITH MORE THAN NORMAL FORCE, THE KEY AND KEY SWITCH TAKES QUITE AN ABNORMAL LOAD FROM THE SHIFT LEVER. I REPORTED THIS TO THE LOCAL DEALER AND WAS TOLD THAT THIS IS NORMAL, BECAUSE SOMEONE ELSE HAD REPORTED THE SAME PROBLEM. THIS IS NOT NORMAL. THERE IS AN EASY SOLUTION TO THIS PROBLEM. THE HANDLE PART OF THE IGNITION KEY NEEDS TO BE SHORTER. IF THIS SITUATION IS NOT FIXED, I FEAR THAT THE IGNITION KEY SWITCH ASSEMBLY WILL EVENTUALLY TAKE DAMAGE. *TR