2014 Chevrolet Silverado

The contact owns a 2014 Chevrolet Silverado. The contact stated while entering their vehicle after a rainstorm, they noticed water leaking into the interior of the rear section of the vehicle. A puddle of water was on the floor. The contact stated the water seems to be seeping into the interior from the third rear brake light sealing from the outside of the vehicle. The vehicle was not diagnosed or repaired. The manufacture was not made aware of the failure. The failure mileage was 81,000.

TL* THE CONTACT OWNS A 2014 CHEVROLET SILVERADO. THE CONTACT OBSERVED EXTENSIVE CORROSION ON THE FRONT OF THE VEHICLE'S FRAME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,200.

I BROUGHT MY TRUCK IN FOR A VIBRATION PROBLEM TO THE DEALERSHIP THAT I PURCHASED IT FROM. THE TRUCK WAS MUDDY AND THE DEALERSHIP TOLD ME THAT IT WAS FROM ALL THE MUD ON THE TRUCK. BUT THEY DID NOT EVEN WASH THE TRUCK AND TEST DRIVE IT. THEN I BROUGHT IT INTO A DIFFERENT DEALERSHIP TO HAVE IT CHECK FOR THE SAME THING. THEY FORCED BALANCE MY TRUCK AND THEY FOUND SOMETHING SO THEY ROTATED MY DRIVE SHAFT 180 DEGREES AND SAID IT WAS FIXED. ABOUT 30 DAYS LATER IT STARTED AGAIN AND BROUGHT IT BACK TO BE CHECKED. THEY FORCED BALANCE IT AGAIN AND FOUND A BAD TIRE SO THEY REPLACED THE ONE TIRE WHILE THE OTHER THREE TIRE HAD ABOUT 12,000 MILES ON THEM. SO IT HAPPENED AGAIN SO BROUGHT IT AGAIN FOR THE 4TH TIME FOR THE SAME PROBLEM. THEY AGAIN FORCED BALANCED THE TRUCK AND COULD NOT PIN POINT THE PROBLEM SO THE SERVICE MANGER TOOK A 2015 SILVERADO 1500 AND TOOK OFF THE TIRES AND RIMS AND PUT IT ON MY TRUCK. NOT DIDN'T FIX IT SO THEY PUT ALL NEW SHOCKS AND STROUTS ON IT AND TOLD ME IT WAS FIXED AND THEY WANTED TO BRING THE TRUCK TO MY HOME AND I DECLINED AND I WANTED TO TEST DRIVE THE TRUCK. I DROVE THE TRUCK WITH THE SERVICE MANAGER AND FOUND THAT IT DIDN'T CHANGE ANYTHING.SO I ASKED HIM THAT I WANTED AN APPOINTMENT WITH THE DISTRICT MANAGER OF GM. SO WHEN I MEET WITH HIM IN THE SERVICE MANAGERS OFFICE WITH THE SERVICE MANAGER. THE FIRST THING OUT OF THE DISTRICT MANAGERS WAS I AM HERE TO HELP YOU AND THE SHOWED HIS TRUE SELF. WITHIN THE FIRST 9 MINUTES HE ASKED ME HOW I WOULD FIX THE PROBLEM AND THEN HE TOLD ME TO HIRE AN ATTORNEY. BECAUSE THAT WAS THE ONLY WAY YOU ARE GOING TO GET THE TRUCK BOUGHT MAKE FROM GM. AFTER I LEFT THE OFFICE AFTER 9 MINUTES I TRIED TO MAKE AN APPOINTMENT AT THE DEALERSHIP I BOUGHT THE TRUCK AND I HAD AN APPOINTMENT THE FOLLOWING DAY. THE SAME DAY THE DEALERSHIP INFORMED THAT NIGHT THAT THEY COULDN'T SEE OR WORK ON MY TRUCK I CALLED GM CUSTOMER SERVICE. *TR

ON APPROXIMATELY JULY 19, 2014, THE HILL DESCENT MODE FAILED ON MY 2014 SILVERADO 1500 AS I WAS DRIVING DOWN A MOUNTAIN IN THE STATE OF WASHINGTON. THE TRUCK TOOK OFF WHEN THIS FAILED AND I HAD TO MANUALLY USE MY BRAKES IN ORDER TO AVOID CRASHING INTO ANY VEHICLES AHEAD. I TOOK THE VEHICLE IN TO THE DEALER WHO, AND I QUOTE 'THEY COULDN'T DUPLICATE THE CONCERN AND THERE WERE NO CODES STORED IN THE SYSTEM'. ONLY FOUR MILES WERE PUT ON THE TRUCK WHILE IT WAS IN THEIR SHOP. HOW CAN YOU POSSIBLY TEST THIS FAILURE IF YOU DIDN'T DRIVE IT IN THE MOUNTAINS? NEXT MAJOR ISSUE WAS THE ONSTAR ANTENNA BEGAN TO LEAK INTO THE CAB, SOAKING THE HEADLINER, THE FLOOR AND LEAKING INTO THE DASH WHERE ALL THE ELECTRICAL COMPONENTS ARE. DEALER 'DIDN'T HAVE THE PART TO FIX THIS' AND IT CONTINUES TO LEAK TO THIS DAY. AND FINALLY, HAVING NOTICED ALL THE POSTS ABOUT RUST UNDERNEATH THIS TRUCK, I TOO, DISCOVERED THAT THE 'WAX' COATING HAD DETERIORATED AND MAJOR RUST ISSUES HAD DEVELOPED. I HAVE OWNED CHEVROLET TRUCKS FOR NEARLY 20 YEARS AND I HAVE NEVER, EVER FOUND THEM TO BE THE PIECE OF JUNK THIS VEHICLE IS. THE HILL DESCENT MODE IS A SERIOUS AND POTENTIALLY DEADLY PROBLEM. THESE ISSUES HAVE BEEN REPORTED TO THE CEO OF GM IN A DETAILED LETTER WITH PICTURES TO PROVE EVERYTHING THAT IS WRONG WITH THIS TRUCK. CAUTION*****BEFORE YOU SHELL OUT FIFTY GRAND FOR THIS TRUCK, READ EACH AND EVERY POST ON THIS WEBSITE IN ORDER TO MAKE AN INFORMED DECISION. *TR

WHILE MOVING FROM A STOP THE TRUCK SOMETIMES LAGS IN ACCELERATION WHICH MAY CAUSE THE OPERATOR TO DEPRESS THE ACCELERATOR FURTHER THAN REQUIRED TO ENTER TRAFFIC. THIS CONDITION ALSO MAY CAUSE A SHORT ACCELERATION DELAY WHEN PULLING INTO TRAFFIC THAT CAN BE UNEXPECTED BY THE OPERATOR. I HAVE BEEN SURPRISED MANY TIMES BY THIS OPERATOR DISCONNECT ACCELERATING FROM A STATIONARY POSITION. AFTER DRIVING MY NEW TRUCK 900 MILES I INVESTIGATED THE ACCELERATOR PEDAL ASSEMBLY BRACKET TO FIND THAT THE ENTIRE BRACKET IS NOT PROPERLY FASTENED STRUCTURALLY TO THE FIRE WALL BY DESIGN. I INSPECTED MY TRUCK ON 12/23/14 AND FOUND THIS PROBLEM, THE ACCELERATOR PEDAL BRACKET FLEX ON MY TRUCK LOOKS TO BE ~3/4" TO 1" BEFORE THE ELECTRONIC LINKAGE ENGAGES. THE PEDAL TIP-IN ENGAGEMENT HAS TO FLEX THE MOUNTING BRACKET BEFORE THE ELECTRONIC ACCELERATION SWITCH ENGAGES. I CAN'T BELIEVE THE GM ENGINEERING AND DESIGN TEAM'S WOULD APPROVE OF SUCH A FLIMSY MOUNTING BRACKET FOR THIS IMPORTANT PART OF BASIC MOTOR VEHICLE OPERATION. I FEEL OVER TIME AND USAGE THAT THIS BRACKET MAY COMPLETELY FAIL AS CURRENTLY DESIGNED. I COULD SHIM AND INSTALL ADDITIONAL HARDWARE TO CORRECT THIS SAFETY ISSUE, BUT I FEEL THIS DESIGN ISSUE SHOULD BE ADDRESSED WITH GM BEFORE SOMEONE HAS A CRASH OR WORST. *TR

SINCE I PURCHASED THIS VEHICLE IS HAS HAD A VIBRATION FROM 5-20, 40-50, AND 68-78. IT HAS BEEN IN THE SERVICE DEPARTMENT 4 TIMES FOR THIS PROBLEM ALONE WITH NO RESOLUTION. GENERAL MOTORS UNDERSTANDS THEIR IS AN ISSUE WITH THIS MODEL TRUCK BUT DOES NOT HAVE A SOLUTION. THE VIBRATION IS FELT IN THE SEAT, THE GAS PEDAL, THE STEERING WHEEL AND THE REST OF THE TRUCK. TIRES WERE INDEXED, ROTATED, AND BALANCED, ALONG WITH THE DRIVE LINE SPECIFICATIONS INSPECTED AND WERE FOUND WITHIN NORMAL LIMITS EVEN THOUGHT VIBRATION PERSISTS. OTHER ISSUES I HAVE HAD WERE THE EXHAUST SQUEAKING NOISES WHEN TRANSFERRING FROM V8/V4 MODE, IN WHICH THE ENTIRE EXHAUST SYSTEM WAS REPLACED, WATER LEAKING FROM THE SUNROOF AND WINDSHIELD, FRAME COATING PEELING OFF CAUSING THE FRAME TO RUST, THE SEAT FRAME SHIFTING, MOVING AND CLICKING WHEN TURNING THE VEHICLE, HD RADIO LOSES SIGNAL INTERMITTENTLY, RADIO AND HVAC KNOBS WERE NOT LIT, HEADLIGHTS WERE MISALIGNED FROM THE FACTORY, AND 4 OTHER RECALLS SUCH AS, OVERHEATED EXHAUST COMPONENTS, UNWANTED TRANSFER CASE SHIFT TO NEUTRAL, PEEK IN ODOMETER DISPLAY INCORRECT, AND TRANSMISSION OIL COOLER CONNECTIONS POSSIBLY BEING BAD. THIS VEHICLE CURRENTLY HAS 6500 MILES AND HAS BEEN IN THE SERVICE DEPARTMENT A TOTAL OF 30 DAYS SO FAR. *TR