The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at approximately 60 MPH, the front driver's side and passenger's side wheels shuddered when the vehicle drove over a pothole or an object in the roadway. No warning light was illuminated. The contact researched and was made aware of Technical Serv…
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The contact owns a 2024 Chevrolet Silverado 3500. The contact stated while driving at approximately 60 MPH, the front driver's side and passenger's side wheels shuddered when the vehicle drove over a pothole or an object in the roadway. No warning light was illuminated. The contact researched and was made aware of Technical Service Bulletin Number: PIT6154A; however, the vehicle was not included. The vehicle was taken back to the residence. A dealer was contacted however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 13,000.
NHTSA ODI #11631639
Mileage unknown · Oct 26, 2024
Structure
The tailgate spontaneously unlatches without operator input while driving or parked. The dealer thinks it is caused by moisture in the latch gate switch. The tailgate has spontaneously unlatched on several occasions while pulling a trailer without the driver/operator being aware this has occurred. Then when making a turn the t…
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The tailgate spontaneously unlatches without operator input while driving or parked. The dealer thinks it is caused by moisture in the latch gate switch. The tailgate has spontaneously unlatched on several occasions while pulling a trailer without the driver/operator being aware this has occurred. Then when making a turn the tailgate wedges into the trailer jack and makes the tailgate inoperable. The bodyshop quote to repair the tailgate is: 2,275.92 Dinsdale Chevrolet dealer says there is not a recall and has declined to pay for repairs. Contact was made with GM Customer Service, "Reggie" on 10/23/2024 at 11:46, 866.636.2273 He noted, as there has not been a recall, they are not responsible for the issue. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11622062
Mileage unknown · Mar 7, 2024
StructureCrash
The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then ro…
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The vehicle was involved in a single vehicle roll over crash. The sheet metal of the roof pealed down and away from the frame of the vehicle. The windshield separated from the metal at the top portion of the windshield. The metal then began to separate from underneath the weld along the sides of the roof. The metal was then rolled inward into the passenger compartment of the vehicle. The metal pinned the front passenger seat back down and to the right against the passenger side B-pillar. Both A-pillars did not sustain any structural damage as the result of the crash.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Consequence & remedy
Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence & remedy
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence & remedy
Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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