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2024 Chevrolet Silverado 2500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 26 of 139 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports2 injury reports

Engine complaints

13 reports
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Mileage unknown · Jul 23, 2026
EnginePower Train

First started around 4 to 6000 miles, felt a shuttering between 50 and 65 mph. Shattering lasted from 10 to maybe 30 seconds let off the fuel and reapplied still there on one or two occasions. RPMs were approximately 2000 RPM shattering stopped in our PMs went down to 1500. This is occurred many times taken to a dealership alway…

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First started around 4 to 6000 miles, felt a shuttering between 50 and 65 mph. Shattering lasted from 10 to maybe 30 seconds let off the fuel and reapplied still there on one or two occasions. RPMs were approximately 2000 RPM shattering stopped in our PMs went down to 1500. This is occurred many times taken to a dealership always get same result, no problem found. Problem always occurs just after a transmission shift which I can tell by RPM. When I apply gas shuttering sometimes increases not always. Also noticed that sometimes shifting on a flat surface 65 miles an hour engine will speed up to almost 2000 RPM and when it goes to shift back, I get a clunk or sometimes a shutter normal cruising is about 1500 RPM at 65 mile an hour. I didn’t notice towing an empty trailer about 2600 pounds shattering seemed worse. With no Trailer I sometimes get erratic shifting where RPM goes 1500 to 2000 to 2500 and then back down again then back up again then it can shift all the way back to 1500 RPM still maintaining 65 mph. Also another problem may be connected to transmission, but I have pulled out into traffic pushed on the pedal and it feels like the truck has no power push on the pedal a little bit more still no power and all of a sudden it’s like everything kicks in RPMs, increase rapidly and truck accelerates extremely fast, throwing things off the dash moving things on the floorboard. Sometimes I see that a downshift occurs and RPMs increase other times I see RPM staying right at the 2000 mark and it still occurs almost got rear ended a couple of times. Check engine light has been on one dealership said they pulled over 40 codes. Still they all claim can’t duplicate problem. Yes I agree it is random but with me watching telemeter and County shift points biggest problem area is fourth gear fifth gear and sixth gear.

NHTSA ODI #11752372

Mileage unknown · Apr 15, 2026
Engine

On or about March 14, 2026 vehicle in question stopped working, losing all power and gave a message that the vehicle was over heating and to turn off immediately. A large amount of steam emitted through the coolant reservoir that was a mixture of oil and coolant. Vehicle was towed to a manufacturer service location. The oil/coo…

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On or about March 14, 2026 vehicle in question stopped working, losing all power and gave a message that the vehicle was over heating and to turn off immediately. A large amount of steam emitted through the coolant reservoir that was a mixture of oil and coolant. Vehicle was towed to a manufacturer service location. The oil/coolant system ruptured damaging the radiator, thermostat, hoses and related parts. Vehicle with low mileage/hours was consuming engine oil at what one would consider a greater rate. ( 1 quart every other day). Our organization is aware that the diesel model of this truck had a recall for a oil/cooling system issue and we believe the same liability may lay with the gas version. Mileage was approximately 13,000 at time of breakdown.

NHTSA ODI #11731427

Mileage unknown · Mar 16, 2026
EnginePower TrainSteering

My 2024 Chevrolet Silverado 2500HD Bison ZR2 (VIN [XXX] ) suddenly lost all power steering, acceleration, and propulsion while driving my children to school at approximately 8:00 AM on March 16, 2026. The truck came to a complete stop with no warning lights or prior indication. This matches the exact ‘critical issue with the eng…

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My 2024 Chevrolet Silverado 2500HD Bison ZR2 (VIN [XXX] ) suddenly lost all power steering, acceleration, and propulsion while driving my children to school at approximately 8:00 AM on March 16, 2026. The truck came to a complete stop with no warning lights or prior indication. This matches the exact ‘critical issue with the engine and transmission system’ alert I received from OnStar Advanced Diagnostics the same morning. Steering was completely unresponsive and I had no acceleration. My children were passengers — this was extremely dangerous. I have not driven the vehicle since and have requested towing to the dealer. Please investigate under any open probes into 2024 Silverado HD power-loss and steering failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11724634

Mileage unknown · Jan 24, 2026
Electrical SystemEngineUnknown Or Other

The check engine light goes on continously and it goes to limp mode. The truck cannot be driven daily and most of the time is in the dealer fixing the updates or computer. It is not an equipment problem but a computer problem.

NHTSA ODI #11713133

Mileage unknown · Jan 13, 2026
EngineFuel/propulsion SystemPower Train

My 2024 Chevrolet 2500HD Duramax experienced a forced emissions derate event with a speed-limited countdown. The vehicle suddenly lost normal operating capability and became unsafe and undrivable. The truck was disabled in Enid, Oklahoma and had to be recovered and transported to a dealership. Prior to failure, the vehicle show…

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My 2024 Chevrolet 2500HD Duramax experienced a forced emissions derate event with a speed-limited countdown. The vehicle suddenly lost normal operating capability and became unsafe and undrivable. The truck was disabled in Enid, Oklahoma and had to be recovered and transported to a dealership. Prior to failure, the vehicle showed abnormal DEF/emissions behavior. The failure involves the SCR/DEF emissions system. I later confirmed this vehicle has a completed Product Emissions Recall for SCR Fault Detection. Despite that recall, the emissions system failed and triggered a derate and loss-of-mobility event. The truck is currently at Classic Chevrolet in Owasso, OK for diagnosis.

NHTSA ODI #11710700

Mileage unknown · Jun 13, 2025
EngineFuel/propulsion System

With 19,000 miles on my Silverado 2500 HD I was traveling down a hill towards a stop sign at a T intersection. About 100 yeads from the stop sign I had many flashing errors on the dash, very little brake and very little steering. The engine just shot off. Fortunately I was able to stop the vehicle right at the stop sign while tr…

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With 19,000 miles on my Silverado 2500 HD I was traveling down a hill towards a stop sign at a T intersection. About 100 yeads from the stop sign I had many flashing errors on the dash, very little brake and very little steering. The engine just shot off. Fortunately I was able to stop the vehicle right at the stop sign while traffic from right and left had no stop sign. The truck would not start after. It did have electrical power. I tow was needed. The next day the Chevy dealer did find a bulletin for a wire in the engine compartment chaffed. Symptoms were the same as what I experienced. Repair was made. Bulletin #24-NA-124. There is no doubt a bulletin should be issued but I believe this is a real safety issue with the engine just randomly shutting off leaving no power to brakes and steering. Had this happened while I was towing our camper I would not have stopped and t boned another vehicle causing damage and no doubt injury to others and myself. If traveling on an interstate at 70 MPH this could have been even worst. This is a known problem and should be a recall and not just a bulletin. Thanks.

NHTSA ODI #11666785

Mileage unknown · May 29, 2025
EnginePower Train

My business work truck started not shifting properly. I dropped it off at Mirak Chevrolet in Arlington, MA on 4/29/25 and they diagnosed the vehicle needing a valve body part # 24065357. GM/Chevrolet has been unable to source this part and was unable to provide an eta. I immediately contacted GM and my case # is [XXX]. Then it w…

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My business work truck started not shifting properly. I dropped it off at Mirak Chevrolet in Arlington, MA on 4/29/25 and they diagnosed the vehicle needing a valve body part # 24065357. GM/Chevrolet has been unable to source this part and was unable to provide an eta. I immediately contacted GM and my case # is [XXX]. Then it was approved and escalated for a new transmission and same issue unable to source part and no eta. This is my business vehicle that has not been operable since [XXX] due to a manufacturer issue. No fault on my end. This is a brand new vehicle that should not have these type of issues. I have lost revenue, income, jobs, and I don't have a replacement vehicle. I have a loan on this vehicle that I am making payments towards but there is no end in sight. It has been a month with daily calls to GM for an update or for someone to call me back and nothing. I need my work truck back. This has caused extreme financial stress. I need help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11663772

Mileage unknown · May 14, 2025
EnginePower Train

The truck went to the dealer for recalls on March 21, 2025. The Truck is still within the bumper-to-bumper warranty. Recalls consisted of tailgate fix, TCM & ECM updates. The truck was returned to me approximately a week later. I noticed a significant loss of power. I took the truck back to the dealer and told them about the iss…

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The truck went to the dealer for recalls on March 21, 2025. The Truck is still within the bumper-to-bumper warranty. Recalls consisted of tailgate fix, TCM & ECM updates. The truck was returned to me approximately a week later. I noticed a significant loss of power. I took the truck back to the dealer and told them about the issue. They had it another 2 days and returned it to me, saying there was nothing wrong. Approximately a week later, I was driving down the road and the check engine light appeared on the gauge cluster. I immediately drove the truck to the dealer, and the DTCs were emissions-related. The service advisor, Jeff, told me to keep driving the truck, and it might go away. I drove the truck home, 20 mins away from the dealer, and as I pulled into my driveway, a message on the gauge cluster said, "Add engine oil." I notified the Dealer of the issue immediately. The next morning, I added a gallon of oil, and there were still no signs of oil on the dipstick. At that time, I noticed there was no coolant in the reservoir, but engine oil residue, and a collapsed upper radiator hose. The truck was towed to the dealer later that day. After inspection, the dealer said the oil cooler had failed. They sent me the service bulletin, but that bulletin only says, "oil and coolant mix," nothing about the disappearance of the fluid, and no explanation of the emissions codes. The dealer and GM's corporate office are refusing the share the diagnostic data on how they have concluded that the oil cooler has failed. Their solution is to replace the oil cooler and see what happens. This truck has 1000 miles left on the warranty, and the parts/procedures expire at the end of the bumper-to-bumper warranty. Recap: GM will not share diagnostic data, and they are refusing to extend coverage, yet their remedy is to experiment with my $70,000 truck, and the moment this truck is out of warranty, they are going to wash their hands of it. That is not acceptable.

NHTSA ODI #11660888

6,000 miles · Mar 19, 2025
Engine

The contact owned a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to a dealer, where it was diagnosed that the cam lifters and three cylinders had collapsed, and the engine needed to be repai…

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The contact owned a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was towed to a dealer, where it was diagnosed that the cam lifters and three cylinders had collapsed, and the engine needed to be repaired. The vehicle was repaired; however, the failure persisted. The vehicle was towed back to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 6,000.

NHTSA ODI #11649282

Mileage unknown · Mar 3, 2025
EngineFuel/propulsion SystemPower Train

Complete engine and emission fail while driving. Complete loss of power. Created a serious safety issue while driving due to other traffic and inability to move vehicle from road side to safe area. Problem was confirmed by mechanic. Contact to GMC resulted in no response. Mechanic has reported numerous other GMC trucks with…

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Complete engine and emission fail while driving. Complete loss of power. Created a serious safety issue while driving due to other traffic and inability to move vehicle from road side to safe area. Problem was confirmed by mechanic. Contact to GMC resulted in no response. Mechanic has reported numerous other GMC trucks with the same issue. Check engine light came on shortly before and then went off again. Contact was made with dealer as well as GMC directly regarding the issue.

NHTSA ODI #11645960

Official recalls

4

26V530000 · Tires; Tires:pressure Monitoring And Regulating Systems

Aug 13, 2026

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence & remedy

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Additional source detail variants (2)

Tires:pressure Monitoring And Regulating Systems

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Tires

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Consequence: Driving with underinflated tires can increase the risk of a crash.

Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

24V894000 · Latches/locks/linkages:tailgate:latch

Nov 26, 2024

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence & remedy

Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000 · Latches/locks/linkages:tailgate:latch

Feb 1, 2024

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence & remedy

Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000 · Steering

Aug 3, 2023

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence & remedy

Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.