1998 Chevrolet Pickup

THE TRUCK WAS BOUGHT BY MY DECEASED UNCLE. MY AUNT ([XXX]) AND MYSELF, [XXX] ARE ON THE TITLE AS OWNERS. I REALLY DON'T KNOW THE EXACT MONTH THE TRUCK WAS BOUGHT, BUT IT WAS BOUGHT NEW. THE TRUCK WORKED PERFECTLY ON SUNDAY, JULY 21, 2002, WENT TO USE IT TODAY AND I HAVE ALL MY FORWARD GEARS BUT NO REVERSE. I WAS NEVER CONTACTED ABOUT AN EXTENDED WARRENTY ON THE TRUCK. THE NUMBERS LISTED AND THE E-MAIL ADDRESS IS MINE, [XXX] IS IN A NURSING HOME AND UNABLE TO BE REACHED. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

MY CLUTCH FIRST WENT OUT WITHIN ONE YEAR OF OWNING THE VEHICLE; JUST BEFORE THE WARRANTY EXPIRED. WE TOOK THE VEHICLE TO THE DEALERSHIP AND THEY FIXED IT UNDER WARRANTY. WE THEN HAD A ONE-YEAR WARRANTY ON THE REPLACEMENT PARTS. APPROXIMATELY ONE MONTH AFTER THE REPLACEMENT PART WARRANTY EXPIRED, MY CLUTCH WENT OUT AGAIN. THIS TIME WE HAD TO PAY OVER A THOUSAND DOLLARS TO REPAIR IT. ONCE AGAIN, MY CLUTCH IS MAKING A LOT OF NOISE AGAIN AND IS SOMETIMES HARD TO GET INTO GEAR -- ANOTHER WORD, MY CLUTCH IS GETTING READY TO GO OUT FOR THE 3RD TIME SINCE OWNING THIS VEHICLE.*AK

AFTER VEHICLE IS WARMED UP (10-15 MIN), THE TRANSMISSION SHIFTS HARD INTO THIRD GEAR WITH A "CLUNK". DEALERSHIP INDICATES THIS IS NORMAL AND QUOTED A BULLETIN FROM MANUFACTURER, BUT IT IS EXCESSIVELY LOUD. SEPARATE DEALERSHIP REPLACED U JOINT EARLIER AND PROBLEM WAS NOT CURED. THIS ONLY HAPPENS WHEN SHIFTING FROM SECOND TO THIRD.*AK

WHILE VEHICLE WAS MAKING RIGHT HAND TURN PASSENGER SIDE AXLE ASSEMBLY COME OUT OF DIFFERENTIAL HOUSING. AXLE CAME ABOUT 24 INCHES OUT OF HOUSING BEFORE VEHICLE CAME TO STOP. AFTER DISASSEMBLY OF WHEEL HUB /AXLE ASSEMBLY FOUND RETAING CLIP FOR AXLE NUT HAD WORKED OFF OF DIFFERENTIAL AND ALLOWED AXLE NUT SHAFT KEY TO COME OUT OF AXLE NUT, THIS IN TURN ALLOWED AXLE NUT TO COME OFF AND AXLE TO COME OUT OF DIFFERENTIAL . THIS DIFFERENTIAL HAS NO RETAINING "C" LOCK ON AXLE SPLINE END AS PRIOR YEAR MODLES HAD . THIS AXLES ONLY MEANS OF BEING SECURED TO DIFFERENTIAL IS THROUGH THIS VERY WEAK RETAINING CLIP I WOULD CONSIDER THIS AS INSUFFICIENT CONSIDERING WHAT WOULD HAPPEN TO A VEHICLE AND IT'S OCCUPANTS IF THIS WERE TO HAPPEN AT HIGHWAY SPEEDS. *AK