IllustrationHad a recall repaired yet it still randomly my brake lamps still don’t function correctly
2009 Chevrolet Malibu
Owner reports · Recalls · Investigations
More warning signs than most Malibu years
Owner complaints for the 2009 Chevrolet Malibu are substantially higher than the model-year median of 310.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Malibu years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
870–25K
9825–50K
19350–75K
21775–100K
373100–150K
232150K+
1,200 reports with mileage · 309 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 768 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 368 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electronic Stability Control (esc). Review the 255 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
41 crash reports9 fire reports31 injury reports
Vehicle Speed Control complaints
73 reportsI've been trying to fix the car I've put alternator new starter wires everything you can think of new fuses and the esc light burnt out 2 brand new battery's I've lost my job because it's unfixable almost killed after the power steering went out because of what's going on with this problem I can't fix it I've spent over 1000 try…
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I've been trying to fix the car I've put alternator new starter wires everything you can think of new fuses and the esc light burnt out 2 brand new battery's I've lost my job because it's unfixable almost killed after the power steering went out because of what's going on with this problem I can't fix it I've spent over 1000 trying to find the problem.
The contact owns a 2009 Chevrolet Malibu. The contact stated while driving at various speeds, the brake pedal was depressed, and the lights became inoperable. When the brake pedal was released, the lights returned to normal functionality. The contact also stated that the cruise control failed to engage as needed. There were no w…
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The contact owns a 2009 Chevrolet Malibu. The contact stated while driving at various speeds, the brake pedal was depressed, and the lights became inoperable. When the brake pedal was released, the lights returned to normal functionality. The contact also stated that the cruise control failed to engage as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, and it was repaired under NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control (ESC). The contact stated that the failure recurred after the repair. The dealer informed the contact the recall repair was a one-time free repair. The manufacturer was contacted and informed the contact that the vehicle was no longer covered under the recall. The failure mileage was approximately 85,000.
My car is having issues driving over 60miles per hr, I have to keep pressing the gas to get the car to move, the car battery is dead and won’t turn on, I got the car repaired twice and the second time I got it repaired, it just was even worse then before . The car smells like gas , the salesman only told me that I needed a value…
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My car is having issues driving over 60miles per hr, I have to keep pressing the gas to get the car to move, the car battery is dead and won’t turn on, I got the car repaired twice and the second time I got it repaired, it just was even worse then before . The car smells like gas , the salesman only told me that I needed a value cover gasket and he had someone repair it , but when I went to auto zone , it was still cracked, I have a oil leak and my car eats up gas.
Bought a 2009 Malibu (2.4 engine with electric power steering) a few weeks ago. Pulled into my driveway today and the power steering goes out and the traction control light comes on and service ESC message comes across the message center. Turn the car off and back on and the light goes out, power steering comes back for a second…
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Bought a 2009 Malibu (2.4 engine with electric power steering) a few weeks ago. Pulled into my driveway today and the power steering goes out and the traction control light comes on and service ESC message comes across the message center. Turn the car off and back on and the light goes out, power steering comes back for a second then the light trips again and it's out again as soon as I turn the wheel. It’s absolutely insane and I can’t even drive it half the time. I’m a nurse and a mother of two. This is the same recall in many of the same year and vehicle type, and we have snow. Severe snow. It can kill me. The ESC LIGHT TRACTION CONTROL ABS POWER STEERING AND CHECK ENGINE LOGHT ARE ALL ON BECAUSE OF THIS DEATHTRAP OF AN electronic steering system you have
The contact owns a 2009 Chevrolet Malibu. The contact stated that the vehicle was taken to a dealer to be repaired under NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control). The contact stated that after the repair, the failure persisted. The contact took t…
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The contact owns a 2009 Chevrolet Malibu. The contact stated that the vehicle was taken to a dealer to be repaired under NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control). The contact stated that after the repair, the failure persisted. The contact took the vehicle back to the dealer where the starter and PCV hose were replaced; however, the failure persisted. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was 104,000.
The contact owns a 2009 Chevrolet Malibu. The contact stated while driving approximately 55-60 MPH, the vehicle inadvertently decelerated to 40 MPH and the warning messages; “Service ESC” and “Engine Power Reduced” was displayed. The contact continued to drive the vehicle however, the vehicle failed to exceed 40 MPH. The vehicle…
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The contact owns a 2009 Chevrolet Malibu. The contact stated while driving approximately 55-60 MPH, the vehicle inadvertently decelerated to 40 MPH and the warning messages; “Service ESC” and “Engine Power Reduced” was displayed. The contact continued to drive the vehicle however, the vehicle failed to exceed 40 MPH. The vehicle was taken to an independent mechanic where it was diagnosed that the throttle body and the accelerator pedal needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic who replaced the computer software; however, the failure persisted. The independent mechanic advised the contact to purchase the throttle body from the dealer and have it replaced by an independent mechanic. The contact purchased the part from an unknown dealer and it was replaced by an independent mechanic; however, the failure persisted with the Traction Control warning light illuminated. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 153,224.
As I drive on highway and go a certain speed it slows down and engine power reduced and service traction pops up on my dashboard if cut it off it will not crank back up until I let the car cool down
Electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control
Occassionally and unpredictably, the service ESC, power steering, traction control and anti theft light come on and the car goes on limp mode, unable to shift past first gear. Also power locks do not work (all four doors) and tire pressure sensor is on and service tire sensor pressure light is on all the time. Took car to an i…
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Occassionally and unpredictably, the service ESC, power steering, traction control and anti theft light come on and the car goes on limp mode, unable to shift past first gear. Also power locks do not work (all four doors) and tire pressure sensor is on and service tire sensor pressure light is on all the time. Took car to an independant mechanic who stated that when using his diagnostic tool, no code or fault indicated for ESC, power steering, traction control or anti theft device. It should be noted that these reset themselves when car is turned off and then go back on unpredictably, once you start driving the car. This mechanic then tried fixing the powerlocks, and stated that after replacing two of the powerlocks, he realized that they still did not work. This mechanic contacted GM and was told that the issue with the powerlocks came from the the body control module, which aparently was causing the powerlocks to fail and was also the cause of the tire pressure sensors being on all the time, since the body control module controlled the powerlocks and the tire pressure sensors. He also stated that the Chevy dealer was the only ones who could change the body control module, since they were the only ones who reprogram the new module to the car. This mechanic also stated that all four tires pressure sensors were working. I took the car to a Chevy dealer with same problem. The dealer claimed that gasoline which contained a high level of ethanol was causing the ESC, traction control and limp mode problem. They suggested for me to run the gas out and fill the car up three times with regular gasoline (87 octane) and that this would resolve this issue. They claimed that the tire pressure sensors on two of the tire were not reading properly and needed to be replaced and that the power lock switch was the root of the powerlocks not working, since two of them (the ones that were not replaced by the first mechanic) were not working. Problem with ESC wasnt resolved
Official recalls
514V252000 · Electrical System:wiring; Electronic Stability Control (esc); Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Vehicle Speed Control:cruise Control
May 14, 2014
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence & remedy
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Additional source detail variants (5)
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Vehicle Speed Control:cruise Control
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Exterior Lighting:brake Lights:switch
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Exterior Lighting:brake Lights
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
14V153000 · Steering:electric Power Assist System
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
12V460000 · Power Train:automatic Transmission:gear Position Indication (prndl)
Sep 18, 2012
General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.
Consequence & remedy
Consequence: If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
Remedy: GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift
Mar 6, 2009
GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.
08V634000 · Visibility:defroster/defogger/hvac System
Dec 2, 2008
GM IS RECALLING 77 MY 2009 CHEVROLET MALIBU HYBRID VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM." THE HEATING, VENTILATION, AND AIRCONDITIONING (HVAC) SYSTEM MAY BECOME INOPERATIVE. IF THIS WERE TO OCCUR, THE BLOWER WOULD NOT FUNCTION PROPERLY AND THE MODE SELECTOR WOULD REMAIN IN THE LAST KNOWN SETTING.
Consequence & remedy
Consequence: IF THE WINDSHIELD BEGAN TO FOG OR FROST, THERE MAY NOT BE ENOUGH AIRFLOW TO CLEAR THE WINDSHIELD, RESULTING IN REDUCED DRIVER VISIBILITY AND A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL REPROGRAM THE HVAC CONTROL HEAD MODULE. THE RECALL IS EXPECTED TO BEGIN ON DECEMBER 17, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.