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2009 Chevrolet Malibu

Owner reports · Recalls · Investigations

More warning signs than most Malibu years

Owner complaints for the 2009 Chevrolet Malibu are substantially higher than the model-year median of 310.5.

About this comparison →
1,509Owner complaints

Model-year median: 310.5

5Recall campaigns

View recall details →

1Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
1,115
2006977
2007987
20081,509
20091,360
2010977
2011906
2012
Compare all Malibu years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Steering
768Electrical System
368Electronic Stability Control (esc)
255Exterior Lighting
172Service Brakes
142
All reported categories
Power Train
121Vehicle Speed Control
73Air Bags
62Engine
61Latches/locks/linkages
56Unknown Or Other
53Structure
31Seats
30Fuel/propulsion System
29Traction Control System
22Wheels
21Visibility/wiper
12Suspension
11Visibility
11Engine And Engine Cooling
9Service Brakes, Hydraulic
9Seat Belts
7Tires
6Fuel System, Gasoline
5Equipment
4Equipment Adaptive/mobility
2Forward Collision Avoidance
2Lane Departure
1Parking Brake
1Service Brakes, Electric
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

1,200 reports with mileage · 309 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 768 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 368 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 255 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

41 crash reports9 fire reports31 injury reports

Seats complaints

30 reports
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Mileage unknown · Mar 6, 2022
Seats

I went to move the Lever to the driver side seat to adjust the back of the seat for support. And I went to go pull the level and the seat assembly snapped and broke off causing the seat to move backwards and forwards(up and down) and won't sit still. the seat can move at almost all angles. It does not slide just moves side to si…

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I went to move the Lever to the driver side seat to adjust the back of the seat for support. And I went to go pull the level and the seat assembly snapped and broke off causing the seat to move backwards and forwards(up and down) and won't sit still. the seat can move at almost all angles. It does not slide just moves side to sides. It was a perfectly fine and I never used that level before until the first time ever and it just complete fell apart. It still looks like it's intact but I took it to the dealership and they said part of the assembly snapped.

NHTSA ODI #11455385

Mileage unknown · Aug 12, 2021
Seats

Driver seats horizontal bar has snapped it now leans to th e left. Comes up off of floor when breaking and accelerating. Concerned that the seat will become detached if ever in a rear or front end collision sending me out of the vehicle

NHTSA ODI #11428885

Mileage unknown · Aug 11, 2021
Seats

Question: What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The drivers seat frame failed via a broken weld. The weld is located on the front and right hand side of the seat (assuming you are sitting in the seat). The seat became very unstable and I do not believe the seat…

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Question: What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The drivers seat frame failed via a broken weld. The weld is located on the front and right hand side of the seat (assuming you are sitting in the seat). The seat became very unstable and I do not believe the seat is safe if a crash would occur. The seat is available for inspection. I am an average sized adult in terms of weight (<200 lbs). Question: How was your safety or the safety of others put at risk? Answer: The seat is no longer rigid and thus in the event of a crash I cannot believe the seat is safe. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: It is clear the seat failed - see the picture. Searching online I found many people with the same problem and the pictures online of the failure matched what happened with my seat. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, reading online people with the same problem were not happy with GM's lack of response so I did not bother to consult with GM on this broken seat. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: No. The failure occurred this year. Picture: I am uploading a picture of the broken weld which I temporarily repaired using a hose clamp (I do not have a picture before I installed the hose clamp). In the picture you can clearly see the broken weld.

NHTSA ODI #11428630

Mileage unknown · Feb 6, 2021
Air BagsSeats

THE PASSENGER AIRBAG WON'T ACTIVATE WHEN SOMEONE IS SETTING IN IT STATIONARY AND MOVING

NHTSA ODI #11394991

11 miles · Sep 23, 2019
Seats

IN 2014, THE HEATER IN THE SEAT MALFUNCTIONED AND BURNED THROUGH THE SEAT ON THE DRIVER'S SIDE AND THROUGH THE COAT I WAS WEARING WHILE DRIVING. NOW, THE SEAT HEATER ON NEITHER SIDE WORKS. I REPORTED THE INCIDENT TO GM AND THEY SAY THAT THE CAR WAS NOT ON RECALL AND IT WAS NOTHING THEY COULD DO.

NHTSA ODI #11257298

15,000 miles · Sep 21, 2019
Seats

WELD ON SEAT FRAME IS BROKEN. IN A CRASH DRIVER COULD BE EJECTED, ALONG WITH SEAT. SEATBELT IS ATTACHED TO SEAT SO BECOMES LESS USEFUL AND MORE UNSAFE. 1000'S OF COMPLAINTS ONLINE ALREADY.

NHTSA ODI #11257079

52,000 miles · Aug 1, 2019
Seats

DRIVERS POWER SEAT ON MY 2009 CHEV MALIBU 52000 MILES IS LOWER ON RIGHT SIDE AND RUBS ON CONSOLE WHEN YOU TRY AND MOVE, THERE IS BAR UNDER SEAT WITH BROKEN WELD SEAT MOVES WHILE DRIVING WHEN I CHECKED ONLINE THERE WERE A NUMBER OF COMPLAINTS FROM PEOPLE WITH THE SAME PROBLEM

NHTSA ODI #11241070

142,000 miles · May 22, 2019
Seats

WHEN DRIVING MY CAR, IT FELT AND SOUNDED LIKE THE SEAT POPPED OUT OF ITS TRACK. THE SEAT NOW LEANS IN TOWARDS THE CENTER OF THE VEHICLE. YOU CAN PULL AROUND ON IT AND FEEL IT MOVING. THE SEAT IS NOT TIGHTENED DOWN TO THE BODY OF THE CAR.

NHTSA ODI #11209323

101,200 miles · Aug 3, 2018
SeatsService Brakes

HIGH MOUNT CENTER STOP LIGHT DOES NOT WORK DRIVERS HEATED SEAT HEATER DOES NOT WORK

NHTSA ODI #11115546

120,000 miles · Feb 28, 2018
Seats

TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT THE BAR UNDER THE DRIVER'S SEAT DETACHED FROM THE SEAT AND THE SEAT WAS MOVING WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (RON CRAFT CHEVROLET, 4114 I-10, BAYTOWN, TX 77521) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WA…

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TL* THE CONTACT OWNS A 2009 CHEVROLET MALIBU. THE CONTACT STATED THAT THE BAR UNDER THE DRIVER'S SEAT DETACHED FROM THE SEAT AND THE SEAT WAS MOVING WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (RON CRAFT CHEVROLET, 4114 I-10, BAYTOWN, TX 77521) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA ODI #11075432

Official recalls

5

14V252000 · Electrical System:wiring; Electronic Stability Control (esc); Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Vehicle Speed Control:cruise Control

May 14, 2014

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence & remedy

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Additional source detail variants (5)

Electronic Stability Control (esc)

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Vehicle Speed Control:cruise Control

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights:switch

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Electrical System:wiring

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

14V153000 · Steering:electric Power Assist System

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Consequence & remedy

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.

12V460000 · Power Train:automatic Transmission:gear Position Indication (prndl)

Sep 18, 2012

General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.

Consequence & remedy

Consequence: If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.

Remedy: GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.

09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Mar 6, 2009

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

08V634000 · Visibility:defroster/defogger/hvac System

Dec 2, 2008

GM IS RECALLING 77 MY 2009 CHEVROLET MALIBU HYBRID VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM." THE HEATING, VENTILATION, AND AIRCONDITIONING (HVAC) SYSTEM MAY BECOME INOPERATIVE. IF THIS WERE TO OCCUR, THE BLOWER WOULD NOT FUNCTION PROPERLY AND THE MODE SELECTOR WOULD REMAIN IN THE LAST KNOWN SETTING.

Consequence & remedy

Consequence: IF THE WINDSHIELD BEGAN TO FOG OR FROST, THERE MAY NOT BE ENOUGH AIRFLOW TO CLEAR THE WINDSHIELD, RESULTING IN REDUCED DRIVER VISIBILITY AND A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL REPROGRAM THE HVAC CONTROL HEAD MODULE. THE RECALL IS EXPECTED TO BEGIN ON DECEMBER 17, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.