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2009 Chevrolet Malibu

Owner reports · Recalls · Investigations

More warning signs than most Malibu years

Owner complaints for the 2009 Chevrolet Malibu are substantially higher than the model-year median of 310.5.

About this comparison →

When problems were reported

Mileage at the reported incident

1,200 reports with mileage · 309 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 768 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 368 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 255 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

41 crash reports9 fire reports31 injury reports

Steering complaints

768 reports
Clear category filter
65,000 miles · Mar 22, 2018
Electronic Stability Control (esc)Steering

JUST BOUGHT THE CAR A FEW WEEKS AGO AND OUT OF NOWHERE THE POWER STEERING ESC LIGHT POPS ON. I DIDN'T EVER HIT POT HOLES OR ANYTHING JUST A BASIC HOME TO WORK CAR.

NHTSA ODI #11080934

165,000 miles · Mar 19, 2018
Electronic Stability Control (esc)Steering

THE VEHICLE WAS DRIVING GREAT THEN ONE DAY WHILE DRIVING THE ESC LIGHT AND POWER STEERING LIGHT CAME ON AND THE POWER STEERING HAD GONE OUT.

NHTSA ODI #11080243

102,000 miles · Mar 16, 2018
Steering

MY CAR HAS SUDDEN LOSS OF ELECTRIC POWER STEERING. I RECEIVE AN ALERT SAYING POWERING STEERING SERVICE ESC. IF I TURN MY CAR OFF AND TURN BACK ON IT WILL GO AWAY, HOWEVER WHEN I'M IN PARK OR STOPPED MY STEERING WHEEL IS MOVING BY ITSELF. IT JUST NOW HAS 102K MILES ON IT.

NHTSA ODI #11079788

118,600 miles · Mar 15, 2018
Electrical SystemExterior LightingSteering

POWER STEERING BECOMES STIFF AFTER IDLING FOR A FEW MOMENTS. SHUT THE ENGINE OFF AND RESTART AND PROBLEM GOES AWAY. BRAKE LIGHTS WORK INTERMITTENTLY. POWER DOOR LOCKS WORK INTERMITTENTLY WHEN LOCK BUTTON IS PUSHED SEVERAL TIMES. UNLOCKING DOESN'T WORK AT ALL UNLESS CAR IS PUT IN REVERSE THEN BACK INTO PARK.

NHTSA ODI #11079503

140,000 miles · Mar 13, 2018
Steering

WHILE DRIVING THE ELECTRIC POWER STEERING STOPS WORKING. ESC WARNING LIGHT GOES ON. MAY HAPPEN MULTIPLE TIMES PER DRIVE. RESETS WHEN CAR TURNED OFF, BUT RECURRS.

NHTSA ODI #11078915

130,000 miles · Mar 12, 2018
Steering

LOST POWER STEERING WHEN ATTEMPTING TO LEAVE THE DRIVEWAY. LOW SPEED. ELECTRIC POWER STEERING UNIT FAILED. I HAVE NOT RECEIVED ANY INFORMATION OR RECALL NOTICE FOR THIS PROBLEM. I HAVE PARKED THE CAR UNTIL I DETERMINE HOW BEST TO PROCEED WITH REPAIRS.

NHTSA ODI #11078806

Mileage unknown · Mar 8, 2018
Electronic Stability Control (esc)Exterior LightingSteering

I HAVE HAD THE CAR SERVICED 3 TIMES FOR THE HEADLIGHTS GOING OUT ON ME. I WAS DRIVING HOME FROM WORK AT 930PM AND NOTICED MY LIGHTS WERE NOT ON. IT WAS PITCH BLACK BECAUSE I HAVE TO GO THROUGH THE PARK TO GET HOME. I ALMOST HIT THE CURB BECAUSE I COULD NOT SEE. I PANICKED BUT I TRIED THE BRIGHTS AND THEY WORKED SO I USED THEM TO…

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I HAVE HAD THE CAR SERVICED 3 TIMES FOR THE HEADLIGHTS GOING OUT ON ME. I WAS DRIVING HOME FROM WORK AT 930PM AND NOTICED MY LIGHTS WERE NOT ON. IT WAS PITCH BLACK BECAUSE I HAVE TO GO THROUGH THE PARK TO GET HOME. I ALMOST HIT THE CURB BECAUSE I COULD NOT SEE. I PANICKED BUT I TRIED THE BRIGHTS AND THEY WORKED SO I USED THEM TO GET HOME. THE GREENWOOD CHEVROLET REPLACED THE HEAD LIGHT BULBS 3 TIMES BUT IT HAS TO BE ELECTRICAL BEING THAT IT WENT OUT 3 TIMES IN 2 MONTHS I HAVEN'T EVEN HAD THE CAR A YEAR! ON MY WAY HOME FROM THE GROCERY STORE ON 3/6/2018 I ALMOST WRECKED BECAUSE THE POWER STEERING WENT OUT ON THE VEHICLE. I ATTEMPTED TO TURN AND ALMOST RAN INTO THE BACK OF THE VEHICLE IN FRONT OF ME. THE SUSPENSION DOESN'T WORK EITHER. AS OF TODAY I CANNOT DRIVE AT NIGHT BECAUSE I DO NOT HAVE ANY HEAD LIGHTS (THAT'S BEEN FOR 3 MONTHS) I CANNOT DRIVE THE CAR NOW BECAUSE I DO NOT HAVE POWER STEERING TO DRIVE THE CAR. I'M MAKING PAYMENTS ON A DEATH TRAP BECAUSE I ALMOST WRECKED TWICE THANK GOODNESS GOD WAS WITH ME.

NHTSA ODI #11076848

Mileage unknown · Mar 7, 2018
Electrical SystemService BrakesSteering

HAVE LOST ALL POWER STEERING, SENSOR IS MESSED UP, BRAKES ARE BARELY WORKING, WHY WASN'T A RECALL ISSUED FOR ALL 2009 MALIBUS? THIS IS BEYOND DANGEROUS.

NHTSA ODI #11076588

210,000 miles · Mar 6, 2018
Steering

POWER STEERING FAILED WHILE ON INTERSTATE, AND CAUSED THE ESC AND TRACTION TO TURN OFF AS WELL. CRUISE CONTROL CONTINUES TO FUNCTION. SHUTTING VEHICLE COMPLETELY DOWN AND STARTING THE VEHICLE AGAIN RESETS EVERYTHING.

NHTSA ODI #11076436

130,358 miles · Mar 6, 2018
Steering

STEERING WHEEL JERKING WHILE IN PARK AND WHILE DRIVING TO THE POINT YOU HAD TO PUT A LOT OF STRENGTH INTO KEEP CAR IN LANE, SERVICE ESC: POWER STEERING WARNING LIGHT CHIMES AND COMES ON WHILE DRIVING, STEERING WHEEL LOCKS UP WHILE TRYING TO PULL OVER ON THE SIDE OF THE ROAD. I TOOK THE CAR TO KIPO CHEVROLET, THE CODES THAT CAME …

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STEERING WHEEL JERKING WHILE IN PARK AND WHILE DRIVING TO THE POINT YOU HAD TO PUT A LOT OF STRENGTH INTO KEEP CAR IN LANE, SERVICE ESC: POWER STEERING WARNING LIGHT CHIMES AND COMES ON WHILE DRIVING, STEERING WHEEL LOCKS UP WHILE TRYING TO PULL OVER ON THE SIDE OF THE ROAD. I TOOK THE CAR TO KIPO CHEVROLET, THE CODES THAT CAME UP WERE C0545(00), U0121, AND C0661. KIPO CHEVROLET STATED TORQUE SENSOR READINGS WERE SURGING AROUND NOT HOLDING STEADY, WOULD HAVE TO REPLACE TORQUE SENSOR AND RE-EVALUATE CONCERN.

NHTSA ODI #11076425

Official recalls

5

14V252000 · Electrical System:wiring; Electronic Stability Control (esc); Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Vehicle Speed Control:cruise Control

May 14, 2014

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence & remedy

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Additional source detail variants (5)

Electronic Stability Control (esc)

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Vehicle Speed Control:cruise Control

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights:switch

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Electrical System:wiring

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

14V153000 · Steering:electric Power Assist System

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Consequence & remedy

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.

12V460000 · Power Train:automatic Transmission:gear Position Indication (prndl)

Sep 18, 2012

General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.

Consequence & remedy

Consequence: If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.

Remedy: GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.

09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Mar 6, 2009

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

08V634000 · Visibility:defroster/defogger/hvac System

Dec 2, 2008

GM IS RECALLING 77 MY 2009 CHEVROLET MALIBU HYBRID VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM." THE HEATING, VENTILATION, AND AIRCONDITIONING (HVAC) SYSTEM MAY BECOME INOPERATIVE. IF THIS WERE TO OCCUR, THE BLOWER WOULD NOT FUNCTION PROPERLY AND THE MODE SELECTOR WOULD REMAIN IN THE LAST KNOWN SETTING.

Consequence & remedy

Consequence: IF THE WINDSHIELD BEGAN TO FOG OR FROST, THERE MAY NOT BE ENOUGH AIRFLOW TO CLEAR THE WINDSHIELD, RESULTING IN REDUCED DRIVER VISIBILITY AND A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL REPROGRAM THE HVAC CONTROL HEAD MODULE. THE RECALL IS EXPECTED TO BEGIN ON DECEMBER 17, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.