2003 Chevrolet Malibu

ON 9/04/14 TOOK CAR INTO SAWYER GM DEALER TO BE SERVICED AND INSPECTED ALL WENT WELL AND ALL PASSED EVERYTHING, WENT TO GROCERY STORE WENT TO START CAR AND KEY WOULD NOT TURN IN THE IGNITION TO TURN CAR ON, TRIED EVERYTHING POSSIBLE. SAWYER CAME AND TRIED BUT COULD NOT TURN THE KEY IT WAS LIKE FROZEN. THEY TOWED THE CAR AND SAID I NEEDED A NEW IGNITION. THY NEVER TOLD ME ABOUT THE RECALL ON THE TWO KEY RINGS AND AN INSERT IN THE KEY SLOT OR COVER OVER THE KEY HEAD ON ALL IGNITION KEYS. THEY PUT IN A NEW CYLINDER & SWITCH# 25832354 & A NEW KEY ASSEMBLY# 2852058 FOR THE TOTAL OF $523.80. I RECVD A RECALL LETTER AFTER THAT BECAUSE I CALLED GM CORP. WENT TO SAWYERS THEY TOLD ME THEY COULD NOT HELP ME. [XXX], MANAGER SUPERVISOR OF PARTS DEPT. WAS VERY SARCASTIC. MY QUESTION IS: 1. WHY DIDN'T THEY TELL ME ABOUT RECALL# 14350 ? 2. IF THIS IS A DEFECT THAN WHY DID I HAVE TO PAY FOR A BRAND NEW IGNITION, SWITCH & KEY ASSEMBLY? NOW MY ABS LIGHT WON'T GO OFF AND WHEN YOU WANT TO TURN THE CAR OFF IT WON'T GO TO THE OFF POSITION WITHOUT JIGGLING THE SHIFTING LEVER WHEN IT IS IN PARK , WHEN YOU PUT THE CAR IN PARK AND YOU TRY TO TURN IT TO OFF IT DOESN'T GO TO OFF ALL THE WAY AND THEN YOU HAVE TO JIGGLE THE SHIFT AND THEN THE KEY WILL GO TO OFF ALL THE WAY. THIS SHOULD NOT BE HAPPENING. I DO NOT FEEL VERY SAFE WITH ALL THESE ISSUES TAKING PLACE AND AM VERY LEERY ABOUT DRIVING THIS VEHICLE. AM I STILL SUPPOSED TO GET THIS RECALL # 14350 DONE OR WHAT? I WOULD APPRECIATE IT IF SOME ONE KNOWLEDGEABLE WOULD & COULD GIVE ME ANSWERS. EXPECTING TO HEAR FROM YOU AS SOON AS POSSIBLE. THIS IS VERY FRUSTRATING TO SAY THE LEAST. IF YOU WOULD LIKE COPIES OF THE BILL AND THE INSPECTION & SERVICE I WILL MAIL THEM TO YOU . THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT THE KEY FAILED TO TURN IN THE IGNITION SWITCH AND PREVENTED THE VEHICLE FROM STARTING. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ANTI-THEFT SENSOR ILLUMINATED ON SEVERAL OCCASIONS AND THE VEHICLE WAS UNABLE TO START. THE VEHICLE WENT INTO ANTI-THEFT MODE AND WAS UNABLE TO BE DRIVEN ON NUMEROUS OCCASIONS. WHILE DRIVING VARIOUS SPEEDS, THE KEY COULD BE REMOVED OR FALL OUT OF THE IGNITION. THE FAILURE BECAME PROGRESSIVELY WORSE. THE CONTACT USED THE OWNERS MANUAL TO RESET THE SYSTEM. IN ADDITION, THE AIR BAG SENSOR ILLUMINATED AND THE RADIO SHORTED OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000. UPDATED 11/20/14*LJ THE CONSUMER STATED THE MANUFACTURER ADVISED THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER DECLINED TO ASSIST WITH REPAIRS. UPDATED 8/12/2015 *JS

TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION SWITCH HOUSING ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 11/24/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. THE CONSUMER WOULD LIKE TO BE REIMBURSED THE COST OF THE REPAIRS DUE TO BEING MADE AWARE OF A RECALL FOR THE FAILURE. UPDATED 05/6/2015 *JS

IN LATEJUNE/EARLY JULY 2014, WE BOUGHT THE MALIBU FROM A PRIVATE PARTY. WE DON'T KNOW WHAT KIND OF KEY CHAIN THE GIRL WE GOT THE CAR FROM USED, HOWEVER AFTER THE COBALT RECALL, I KNOW THAT MY DAUGHTER ONLY USES THE IGNITION KEY WITH NO WEIGHT ON THE CHAIN. NOW THERE IS A RECALL ON THE KEYS FOR THIS CAR, GM RECALL 14350, AND THIS CARS IGNITION IS MESSED UP. IS IT POSSIBLE THAT THIS IGNITION NEEDS TO BE REPLACED TOO? I WILL BE RESEARCHING THIS FURTHER. EVEN THOUGH I'VE SENT AN E-MAIL, I DON'T HAVE ACCESS TO A COMPUTER. THE BEST WAY TO REACH ME IS ON MY HOME PHONE. *TR

WE STARTED HAVING DIFFERENT PROBLEMS WITH THE FAN NOT WANTING TO WORK FOR THE AIR CONDITIONING, LIGHTS NOT WANTING TO WORK AND FAILURE TO START. WE HAD IT FIXED BY A LOCAL MECHANIC ON 5/21/2014. I FEEL LIKE THIS IGNITION SWITCH RECALL FROM GM NEEDS TO BE EXTENDED TO OLDER VEHICLES AND THAT THE KEY FOB IS A COVER UP FOR THE BIGGER ISSUE. *TR

IGNITION SWITCH. I WOULD LIKE TO KNOW WHY GM, WHILE KNOWING SINCE 2001 THAT THE IGNITIONS SWITCHES THEY WERE USING IN THEIR VEHICLES SINCE 1997 WERE DEFECTIVE BUT WERE ALLOWED TO CONTINUE TO USE THESE DEFECTIVE PARTS PUTTING THE LIVES OF THE DRIVERS, THEIR PASSENGERS AND THE EVERY PERSON ON THE ROAD AT THE SAME TIME SOMEONE WAS DRIVING ONE OF THESE DEFECTIVE VEHICLES IN DANGER? *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ENGINE FAILED TO SHUT OFF WHEN THE IGNITION WAS TURNED OFF. IN ADDITION, WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE LIGHTS AND RADIO REMAINED ACTIVATED, WHICH CAUSED THE BATTERY TO DRAIN. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

I TURNED MY LEFT TURN SIGNAL ON, AND IT WOULDN'T WORK. SINCE THIS THE TURN SIGNALS WORK WHEN THEY WANT TO.I TOOK IT TO HAVE IT TESTED AND THEY SAID IT WAS THE CONTROL BOARD AND I REPLACED THAT. BUT STILL THE SIGNALS WORK WHEN THEY WANT TO. I WAS TOLD ABOUT ANOTHER MALIBU THAT WAS A YEAR OLDER THAT DONE THE SAME THING. BUT I HAVE A YOUNG SON AND A BABY ON THE WAY, I DON'T WANT TO BE REAR-ENDED BECAUSE I HAVE NO TURN SIGNALS. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET MALIBU. WHILE THE VEHICLE WAS PARKED, THE ENGINE REMAINED ON WHEN THE IGNITION WAS TURNED OFF. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.