2002 Chevrolet Malibu

I WANTED TO SUBMIT MY COMPLAINT AFTER RECEIVING A RECALL LETTER ABOUT MY FORMER CAR. IN DECEMBER OF 2013 I WAS DRIVING ON THE ROAD AFTER IT HAD RAINED. I LOST CONTROL OF THE VEHICLE. CAR WENT OFF THE EDGE OF THE ROAD. WAS UNABLE TO CONTROL CAR THROUGH STEERING OR BRAKING. WE SLID DOWN THE HILL FISHTAILING. REAR END HIT SIGNS WHICH SENT ME INTO A SPIN AND SHATTERED THE REAR WINDOW. FRONT OF CAR WAS STOPPED BY SEVERAL TREES- CRACKING WINDSHIELD/CRUSHING FRONT END. DEPLOYING AIR BAGS. CAR WAS TOTALED. MY TWO CHILDREN IN THE BACK SEAT HAD SEAT BELT BURN AND CUTS FROM GLASS. I HAD MULTIPLE BRUISES, CUTS, BURN FROM SEAT BELT. HIT HEAD AND BRIEFLY LOST CONSCIOUSNESS. AS A RESULT IT AGGRAVATED MY CHRONIC PAIN CONDITION. *TR

VEHICLE FRONT END SHAKES/WOBBLES SEVERELY WHEN UNDER HARD BRAKING SITUATIONS DOWN HILL. LOUD LOW RUMBLE NOISE AND PEDAL VIBRATIONS ARE EVIDENT. SHAKING AND WOBBLING IS PRESENT THROUGH VEHICLE STEERING WHEEL REQUIRING MORE STRENGTH AND DIRECTIONAL CORRECTIONS TO STEER AND GUIDE THE VEHICLE PROPERLY. DOWN HILL BRAKING COULD BE SEVERELY IMPEDED IN NORMAL DRIVING OR WHILE TOWING A TRAILER. PANIC STOPS AND LIGHT BRAKING SITUATIONS ON LEVEL GROUND ARE NORMAL STRAIGHT AND TRUE. BRAKE FLUID LEVEL CHECK OKAY AND IS CLEAN. ABS SYSTEM OPERATING NORMALLY. PARKING BRAKE OPERATING NORMALLY. VEHICLE BRAKE SYSTEM AND ABS WARNING LIGHTS CHECK OKAY. VEHICLE HAS 4 NEW TIRES MOUNTED AND BALANCED ON ORIGINAL FACTORY RIMS. TIRES ARE SIZED AND INFLATED TO VEHICLE MANUFACTURERS SPECIFICATIONS. COLD TIRE PRESSURE 29 PSI IN FRONT AND 26 PSI IN REAR. FRONT LEFT AND RIGHT ROTOR SURFACES ARE SMOOTH AND WITHIN NORMAL SPECIFICATIONS. VEHICLE DIAGNOSED AS HAVING WARPED FRONT ROTORS. FRONT ROTORS APPEAR TO WARP PREMATURELY UNDER NORMAL LOAD. VEHICLE HAS HAD FRONT ROTORS REPAIRED AND OR REPLACED 3 TIMES. HAS BEEN SUGGESTED THAT FRONT ROTORS ARE NOT LARGE ENOUGH TO HANDLE THE SIZE AND CAPACITY OF THE VEHICLE. VEHICLES WITH THE SIX CYLINDER ENGINE OPTION DISPLACE MORE WEIGHT UPON THE FRONT AXLE CREATING EXCESSIVE HEAT AND WEAR ON UNDERSIZED DISC BRAKES. VEHICLE PRESENTED WITH 69,000 ORIGINAL MILES. *TR

WHEN THE WEATHER IS WET OR SNOWY, AND THERE IS POSSIBLE SLICK SPOTS ON THE ROAD, THE ABS IS ENGAGED EVEN WHEN YOU ARE PULLING UP SLOWLY TO THE STOP SIGN, OR SLOWING DOWN TO ARRIVE HOME, OR EVEN COMING OUT OF THE DRIVEWAY... WHAT HAPPENS, IS WHEN DOING THOSE THINGS IN WEATHER AS DESCRIBED ABOVE, IF YOU ATTEMPT TO PUT THE BREAKS ON IT MAKES AN AWFUL GRINDING SOUND AND PUSHED BACK ON YOU SO YOU CANT BREAK... THIS HAS HAPPENED TO ME NUMEROUS TIMES JUST BACKING OUT OF MY DRIVEWAY... I PULLED UP TO A STOP SIGN BEHIND SOMEONE THIS IS RIGHT ON MY RESIDENTIAL STREET SO I WAS NOT SPEEDING AT ALL, IT WAS A RAINY DAY BUT THE RAIN WAS LIGHT, I HAVE BRAND NEW TIRES ON MY CAR TOO. AS I PULLED UP BEHIND MY NEIGHBORS CAR TO THE STOP SIGN, I WAS BARELY PUSHING DOWN MY BREAK PEDDLE WHEN IT PUSHED BACK AT ME AND MADE T HIS DEEP SOUND I COULDN'T STOP AND I ALMOST HIT MY NEIGHBOR. I WENT TO MY LONG TIME MECHANIC AND HE TOOK IT FOR A DRIVE ON A CLEAR DAY.... HE TOOK IT ON SOME GRAVEL AND STOPPED HARD WELL THE BREAKS DID THE SAME THING. HE SAID IT WAS THE ABS EVEN THOUGH HE DIDN'T LOOK AT THEM. I THINK IT IS THE WHEEL BEARINGS. I HAVE HAD MANY OTHER VEHICLES IN MY LIFE AND NON OF THEM DID THAT TO ME ON WET OR SNOWY DAYS! I KNOW IT ISN'T NORMAL AND I DO NOT FEEL SAFE DRIVING THE VEHICLE. I HAVE 2 YOUNG CHILDREN AND IF THE ABS ARE GOING TO BE THAT STINGY THEN MY CHANCES OF CRASHING WILL BE 99% HIGHER! *TR

DT*: THE CONTACT STATED THAT WHILE BACKING OUT OF A PARKING SPACE AT 5 MPH, THE FRONT PASSENGER SIDE SHOCK ABSORBER DETACHED AND PUNCTURED THE TIRE CAUSING THE VEHICLE TO STOP COMPLETELY. THE DETACHMENT ALSO BROKE THE TIE ROD AND THE STRUT ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE IT WAS DETERMINED THAT THE CAUSE OF THE DETACHMENT WAS DUE TO HITTING A POTHOLE IN THE PARKING LOT. THE CONTACT DID NOT OBSERVE ANY POTHOLES IN THE VICINITY. UPDATED 7/18/2006 - *NM

I PURCHASED MY 2002 MALIBU NEW AND HAVE HAD THE BRAKES REPLACED FOUR TIMES AND AM ON MY THIRD SET OF ROTORS. AT 54000 MILES THE WHEEL BEARING AND CONTROL ARM BUSHINGS HAD TO BE REPLACED. TWO WEEKS LATER THE FUEL PUMP HAD TO BE REPLACED ALSO. THE PASSENGER SIDE REAR WINDOW CAN'T BE DOWN BECAUSE LAST TIME WE HAD A ROUGH TIME GETTING IT TO GO BACK UP.*JB

2002 CHEVROLET MALIBU 6 CYLINDER. FRONT STRUTS WERE NOT FUNCTIONING PROPERLY AND REQUIRED REPLACEMENT (AT MY COST). CAR MILEAGE WAS APPX 23K. MY NEIGHBOR HAS A 2004 MALIBU WITH 18K. FRONT STRUTS WERE DEFECTIVE AND REPLACED BY DEALER. MY MECHANIC EXPRESSED SURPRISED THAT STRUTS SHOULD "GO BAD" ON CARS WITH SUCH RELATIVELY LOW MILEAGE. *NM

DT: IN AUGUST 2004 CONSUMER HAD RIGHT AND LEFT WHEEL BEARING AND HUB ASSEMBLIES REPLACED. NOW THE ABS ACTIVATES AT LOW SPEEDS. THIS HAPPENS ALL THE TIME. NOW CONSUMER IS TOLD BY THE DEALER THAT THE RIGHT WHEEL BEARING AND HUB ASSEMBLY NEEDS TO BE REPLACED AGAIN. MANUFACTURER WAS CALLED AND THEY SAID THE PART THEY PUT IN LAST AUGUST WAS UNDER A 12 MONTH OR 12000 MILE WARRANTY AND CONSUMER HAD TO PAY TO HAVE THE PROBLEM FIXED. *TT