NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
347 reportsClear category filterMileage unknown · Jul 20, 2000
Service Brakes, Hydraulic
ROTORS AND PADS FAILED AT 22,000 AND AGAIN AT 30,000 MILES. DEALER ADVISED NOT COVERED BY WARRANTY. REPORTED THIS DATE TO GM. WAS ADVISED NO RECALLS OF WARRANTY WORK AUTHORIZED. WILL CONTACT DEALER TO REQUEST A HEARING WITH FACTORY REP. I CONSIDER THIS A SAFETY DEFECT. MANY COMPLAINTS HAVE BEEN REPORTED TO YOUR ORG FOR SAM…
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ROTORS AND PADS FAILED AT 22,000 AND AGAIN AT 30,000 MILES. DEALER ADVISED NOT COVERED BY WARRANTY. REPORTED THIS DATE TO GM. WAS ADVISED NO RECALLS OF WARRANTY WORK AUTHORIZED. WILL CONTACT DEALER TO REQUEST A HEARING WITH FACTORY REP. I CONSIDER THIS A SAFETY DEFECT. MANY COMPLAINTS HAVE BEEN REPORTED TO YOUR ORG FOR SAME DEFECT. PLEASE ADVISE IF RECALL OR OTHER ACTION BEING INVESTIGATED OR IS FORTHCOMING. THANKS. *AK
NHTSA ODI #725722
Mileage unknown · Jul 17, 2000
Service Brakes, Hydraulic
I HAD THE CAR SERVICED EACH 3000 MILES AS RECOMMENDED BY THE OWNERS MANUAL BY CHEVROLET DEALERS IN THE AREA I WAS IN AT THE TIME SERVICE WS REQUIRED. TOM BANNEN CHEVROLET , 2340 GALLATIN PIKE NORTH, MADISON, TN. HAS BEEN THAT DEALER SINCE SEPTEMBER 1999. I WAS CHARGED FOR SERVICE WHICH WAS TO INCLUDE INSPECTION OF THE VARIOUS…
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I HAD THE CAR SERVICED EACH 3000 MILES AS RECOMMENDED BY THE OWNERS MANUAL BY CHEVROLET DEALERS IN THE AREA I WAS IN AT THE TIME SERVICE WS REQUIRED. TOM BANNEN CHEVROLET , 2340 GALLATIN PIKE NORTH, MADISON, TN. HAS BEEN THAT DEALER SINCE SEPTEMBER 1999. I WAS CHARGED FOR SERVICE WHICH WAS TO INCLUDE INSPECTION OF THE VARIOUS PARTS OF THE CAR. SCHEDULED TIRE ROTATATION WAS DONE EVERY SIX THOUSAND MILES AS DIRECTED IN THE OWNERS MANUAL AND BRAKE WEAR WAS NEVER REPORTED TO ME . WITH OUT WARNING BOTH FRONT BRAKE ASSEMBLIES WENT OUT AND BOTH ROTORS WERE SO WARPED AND SCORED AS TO BE UNSERVICEABLE. I WONDER IF THE ROTORS USED IN THIS MODEL IS DEFECTIVE.*AK
NHTSA ODI #725592
Mileage unknown · Jul 17, 2000
Service Brakes, Hydraulic
THERE IS EVIDENTALLY A DESIGN DEFECT ON ALL 1998 MALIBU FRONT ROTOR BRAKE SYSTEM COMPONETS. IN 37,000 MILES I HAVE HAD THREE SETS OF ROTORS REPLACED ON THE FRONT OF MY MALIBU. I HAVE JUST RECEIVED WRITTEN CORRESPONDENCE FROM THE SERVICE MANAGER AT THE DEALER NOTED THAT GENERAL MOTORS IS AAWARE OF THIS PROBLEM. MY DEALER TELLS ME…
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THERE IS EVIDENTALLY A DESIGN DEFECT ON ALL 1998 MALIBU FRONT ROTOR BRAKE SYSTEM COMPONETS. IN 37,000 MILES I HAVE HAD THREE SETS OF ROTORS REPLACED ON THE FRONT OF MY MALIBU. I HAVE JUST RECEIVED WRITTEN CORRESPONDENCE FROM THE SERVICE MANAGER AT THE DEALER NOTED THAT GENERAL MOTORS IS AAWARE OF THIS PROBLEM. MY DEALER TELLS ME THAT THEY WILL COVER ANY FUTURE ROTOR/BRAKE PROBLEMS UP TO 60,000 MILES AND/OR UP TO FIVE YEARS THAT THE VEHICLE WAS PUT IN TO SERVICE. THE SERIOUS CONCERN IS WHY HAS GENERAL MOTORS FAILED TO ISSUE A NATIONWIDE CONSUMER ALERT TO ALL MALIBU OWNERS OF THIS SERIOUS, AND VERY COSTLY, PROBLEM? IT SEEMS OBVIOUS THAT THIS IS A MANUFACTURER/DESIGN TYPE DEFECT THAT, FOR SOME REASSON, IS BEING KEPT VERY QUIET. I DON'T APPRECIATE HAVING TO DIG TO FIND OUT INFORMATION THAT SHOULD HAVE BEEN FREELY DISPENSED TO ME ASS WELL AS ALL OTHER MALIBU OWNERS. I WONDER HOW MANY CONSUMERS HAVE PAID HARD EARNED MONEY OUT OF THIER POCKETS BECAUSE THEY WERE UNAWARE THAT THIS IS A GM PROBLEM? I AM FULLY PREPARED TO FOLLOW THIS ISSUE THROUGH IN A MORE FORMAL MATTER IF YOU SO ADVISE. I APPRECIATE YOUR HELP AND GUIDANCE. THANK YOU FOR LOOKING INTO THIS SERIOUS SAFETY RELATED MATTER. PLEASE NOTE..... THE SECOND TIME I TOOK MY VEHICLE IN FOR BRAKE PROBLEMS....THE SITUATION WAS SO CRITICAL THAT WHEN APPLYING BRAKES THE FRONT SHOOK SO BAD LIKE IT HAD RUN OVER A WASHBOARD. EVERY 10,000 MILES ROTORS AND COMPONENTS SHOULD NOT HAVE TO BE REPLACED. I NEED HELP VERY BADLY....THANK YOU FOR YOUR TIME AND ASSISTANCE. I WILL LOOK FORWARD TO HEARING FROM YOU. SINCERELY, TROY M. CURNUTTE. *AK
NHTSA ODI #725570
Mileage unknown · Jul 16, 2000
Service Brakes, Hydraulic
THIS IS THE SECOND TIME WE HAD TO REPLACE BRAKES AND ROTORS. VEHICLE MAKES A GRINDING SOUND. *AK
NHTSA ODI #725527
Mileage unknown · Jul 14, 2000
Service Brakes, Hydraulic
VEHICLE EXPERIENCING SEVERE VIBRATION AND SHIMMY OF THE STEERING WHEEL WHENEVER APPLYING BRAKES. PROBLEM WAS CAUSED BY CONTINUOUS WARPAGE OF THE FRONT ROTORS. ROTORS HAVE BEEN REPLACED FIVE TIMES WITHIN EVERY 10,000 MILES. DEALER/MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT REPLACING IS THE ONLY THING THEY CAN DO AT TH…
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VEHICLE EXPERIENCING SEVERE VIBRATION AND SHIMMY OF THE STEERING WHEEL WHENEVER APPLYING BRAKES. PROBLEM WAS CAUSED BY CONTINUOUS WARPAGE OF THE FRONT ROTORS. ROTORS HAVE BEEN REPLACED FIVE TIMES WITHIN EVERY 10,000 MILES. DEALER/MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT REPLACING IS THE ONLY THING THEY CAN DO AT THIS TIME. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ODI #865424
Mileage unknown · Jul 14, 2000
Service Brakes, Hydraulic
BRAKE ROTORS WARP UNDER NORMAL DRIVING CONDITIONS AND MUST BE REPLACED EVERY 8,000 TO 12,000 MILES. MANUFACTURER REFUSED TO COVER REPLACEMENT COST FOR THESE DEFECTIVE PARTS ON 6/26/2000. ROTORS WERE EXAMINED AND REPLACED BY DEALER (DEAN PATTERSON, ALTOONA, PA) AT 9,821 MILES, 16,434 MILES, 26,673 MILES, 35,604 MILES AND 50,320 M…
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BRAKE ROTORS WARP UNDER NORMAL DRIVING CONDITIONS AND MUST BE REPLACED EVERY 8,000 TO 12,000 MILES. MANUFACTURER REFUSED TO COVER REPLACEMENT COST FOR THESE DEFECTIVE PARTS ON 6/26/2000. ROTORS WERE EXAMINED AND REPLACED BY DEALER (DEAN PATTERSON, ALTOONA, PA) AT 9,821 MILES, 16,434 MILES, 26,673 MILES, 35,604 MILES AND 50,320 MILES. THIS CAR WAS PURCHASED NEW, BUT HAS BEEN THROUGH FIVE SETS OF ROTORS IN APPROXIMATELY TWO YEARS. THE CAR THAT WAS TRADED IN WHEN PURCHASING THIS VEHICLE HAD OVER 120,000 AND STILL HAD THE ORIGINAL ROTORS AND DRUMS ON IT, PROVIDING CLEAR EVIDENCE THAT THIS IS A CHEVROLET DESIGN FLAW. DEALER CHARGED CONSUMER $441.99 FOR REPLACEMENT OF THESE ROTORS AT 50,320 MILES BECAUSE OF WARRANTY EXPIRATION.*AK
NHTSA ODI #725425
Mileage unknown · Jul 14, 2000
Service Brakes, Hydraulic
I HAVE REPLACED, BRAKE PADS, ROTORS, 6 TIMES SINCE THE PURCHASE OF THIS CAR. HAVE ALSO REPLACED ABS BRAKES 1 TIME. WHEN TRAVELING ON THE HIGHWAY AND YOU HIT THE BRAKES, IT WILL SHUDDER AND SHAKE (EVEN AFTER THE BRAKES HAVE BEEN CHANGED) SOMEONE IS GOING TO GET KILLED IN THIS CAR UNLESS GM DOES SOMETHING ABOUT THIS. I HAVE I…
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I HAVE REPLACED, BRAKE PADS, ROTORS, 6 TIMES SINCE THE PURCHASE OF THIS CAR. HAVE ALSO REPLACED ABS BRAKES 1 TIME. WHEN TRAVELING ON THE HIGHWAY AND YOU HIT THE BRAKES, IT WILL SHUDDER AND SHAKE (EVEN AFTER THE BRAKES HAVE BEEN CHANGED) SOMEONE IS GOING TO GET KILLED IN THIS CAR UNLESS GM DOES SOMETHING ABOUT THIS. I HAVE INFORMED GM OF THIS PROBLEM, THEY SAID THEY WOULD KEEP A RECORD. NO ACTION HAS BEEN TAKEN ON THIS! PLEASE HELP! AS I CAN NOT SELL OR TRADE THE CAR IN. I AM AFRAID TO DRIVE IT!*AK
NHTSA ODI #725411
Mileage unknown · Jul 13, 2000
Service Brakes, Hydraulic
VEHICLE EXPERIENCED FRONT ROTOR FAILURE AND IS HAVING DIFFICULTY WITH VIBRATION. *MJS
NHTSA ODI #553001
Mileage unknown · Jul 12, 2000
Service Brakes, Hydraulic
PURCHASED 1998 CHEVROLET MALIBU FROM COLEMAN AUTOPLEX IN GATESVILLE TX. OF WHICH I HAVE HAD A REPEATED PROBLEM WITH THE ROTORS WARPING AND THE BRAKE SHOES WEARING OUT EVERY 6000 TO 9000 MILES REPEATEDLY. THIS STARTED IN FEBRUARY OF 1998 WHILE THE CAR WAS YET UNDER MANUFACTORY WARRANTY AND IS YET AN ON GOING PROBLEM. THE DEALER I…
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PURCHASED 1998 CHEVROLET MALIBU FROM COLEMAN AUTOPLEX IN GATESVILLE TX. OF WHICH I HAVE HAD A REPEATED PROBLEM WITH THE ROTORS WARPING AND THE BRAKE SHOES WEARING OUT EVERY 6000 TO 9000 MILES REPEATEDLY. THIS STARTED IN FEBRUARY OF 1998 WHILE THE CAR WAS YET UNDER MANUFACTORY WARRANTY AND IS YET AN ON GOING PROBLEM. THE DEALER IS NOT CONCERNED WITH SOLVING THIS PROBLEM! THEY ONLY WANT TOU TO KEEP BRINGING THE CAR BACK TO THEM FOR REPAIRS SO THAT THE KEEP GETTING THE MONEY TO MAKE THEIR BUSINESS FLOURISH. THE SERVICE MANAGER THE MALIBU "HAS BRAKES WICH ARE MADE OF LESSER DURABLE MATEERIAL THAN THE MORE EXPENSIVE GENERAL MOTORS CARS THUS THEY WEAR OUT FAST,THE CAN'T WITHSTAND BEING DRIVEN ACK AND FORTH TO AUSTIN, TX. WHICH IS 140 MILES ROUND TRIP, ON A DAILY BASIS BECAUSE OF THEIR POOR QUALITY". THAT IS AN AWFUL STATEMENT TO MAKE ABOUT A GM PRODUCT NOT TO SAY EVEN ABOUT A PRODUCT THAT YOU BEG PEOPLE TO BUY FROM YOU!! THERE ARE NUMEROUS COMPLAINTS SUCH AS MINE ON THE WEB SITE SO I AM HOPING THAT SONEONE THAT IS IN A POSITION TO HELP US WILL BE EXPOSED TO THIS DATA AND WILL CHOOSE TO AIDE IN A SOLUTION TO OUR MANY COMPLAINTS THAT WILL BENEFIT THOSE OF US WHO ARE VICTIMS! THANKING YOU IN ADVANCE FOR YOUR CONCERN AND SUPPORT, ARVELLA E. CALHOUN. *AK
NHTSA ODI #725306
Mileage unknown · Jul 12, 2000
Service Brakes, HydraulicSuspension
BOTH LOWER CONTROL ARMS FAILED CAUSING NOISE IN THE FRONT SUSPENSION WHILE DRIVING SURFACES. NLM
NHTSA ODI #553000
Official recalls
3Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Dec 11, 2003
CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
Mar 8, 2001
ON CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE "SALT BELT" STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, AND WYOMING. IF A BUILDUP OF SNOW OR ICE RESTRICTS THE MOVEMENT OF THE PASSENGER SIDE WINDSHIELD WIPER ARM, THE PIVOT HOUSING CAN CRACK AND THE WIPERS WILL NOT OPERATE.
Consequence & remedy
Consequence: REDUCED VISIBILITY IN INCLEMENT WEATHER COULD LEAD TO A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE PASSENGER SIDE WINDSHIELD WIPER PIVOT HOUSING. OWNER NOTIFICATION BEGAN AUGUST 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR OLDSMOBILE AT 1-800-442-6537.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6RQ04006 · Windshield Wiper Failure
Opened Jul 7, 2004 · Closed Jan 13, 2005
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.
Visibility:windshield Wiper/washer:linkages
IN MARCH 2001, GM NOTIFIED NHTSA THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA NUMBER 01V068) ON CERTAIN MODEL YEAR (MY) 1997-1998 CHEVROLET MALIBU AND OLDSMOBILE CUTLASS VEHICLES TO REPLACE DEFECTIVE WINDSHIELD WIPER PIVOT HOUSINGS.GM REPORTED THE WIPER FAILURE WAS TRIGGERED BY LOADS PLACED ON THE WIPERS WHEN OPERATED UNDER CONDITIONS OF MODERATE TO HEAVY SNOWFALL.GM CONDUCTED THE RECALL IN 28 STATES AND THE DISTRICT OF COLUMBIA (RECALL STATES) THAT RECEIVE MODERATE TO HEAVY SNOWFALL.THE RECALL COVERED THE SUBJECT VEHICLES BUILT THROUGH JANUARY 1998.ODI OPENED THIS RQ IN RESPONSE TO COMPLAINTS FROM CONSUMERS THAT EXPERIENCED WIPER FAILURE AND WERE DENIED THE RECALL REMEDY.GM IS SENDING LETTERS TO OWNERS NOT LOCATED IN THE RECALL STATES GIVING THEM A FREE REMEDY UPON REQUEST IF THEY ANTICIPATE DRIVING THE VEHICLE IN AREAS THAT MAY HAVE MODERATE TO HEAVY SNOWFALL.IN ADDITION, GM IS NOTIFYING ALL OWNERS WHO HAVE CHANGED THEIR RESIDENCE FROM A NON-RECALL STATE TO A RECALL STATE SINCE THE DATE OF THE ORIGINAL OWNER NOTIFICATION LETTER (MARCH 2001).THE ACTIONS TAKEN BY THE MANUFACTURER ARE SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY.
RQ03001 · Power Rack And Pinion Steering Failure
Opened Jan 2, 2003 · Closed Sep 15, 2003
Status: closed (inferred from source dates) · Steering; Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Additional source detail variants (2)
Steering
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
Steering:rack And Pinion
GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS THE RECALLED VEHICLES.BASED ON ODI'S REVIEW OF TECHNICAL AND COMPLAINT DATA COLLECTED DURING THE RQ, THE W-CARS ARE ASSOCIATED WITH EITHER A HIGHER STEERING COMPLAINT RATE OR A HIGHER LPB FAILURE RATE THAN THE OTHER VEHICLES INVESTIGATED UNDER THE RQ AND ARE ABOVE OR NEAR THE RATES FOR THE RECALLED VEHICLES.THUS, ODI WILL FURTHER EXAMINE THE W-CARS (1996-1997 OLDSMOBILE CUTLASS SUPREME, 1996-1998 BUICK REGAL, CHEVROLET LUMINA, CHEVROLET MONTE CARLO, 1997-1998 BUICK CENTURY, AND 1998 OLDSMOBILE INTRIGUE) UNDER A NEW INVESTIGATION, ENGINEERING ANALYSIS (EA)03-019.
EA00019 · Windshield Wiper
Opened Jul 12, 2000 · Closed Mar 6, 2001
Status: closed (inferred from source dates) · Visibility
ON FEBRUARY 22, 2000, THE OFFICE OF DEFECTS INVESTIGATION (ODI) INITIATED PE00-009 BASED ON SEVEN REPORTS OF WINDSHIELD WIPER FAILURE IN CERTAIN MODEL YEAR (MY) 1997 & 1998 CHEVROLET MALIBU & OLDSMOBILE CUTLASS VEHICLES.THE INVESTIGATION WAS UPGRADED TO EA00-019 ON JULY 12, 2000.DURING THE COURSE OF THE INVESTIGATION, IT WAS FOUND THAT THE FAILURES WERE THE RESULT OF FRACTURE OF THE PASSENGER-SIDE WINDSHIELD WIPER PIVOT HOUSING (SUBJECT COMPONENT).SUCH A FRACTURE LED TO AN IMMEDIATE AND IRRECOVERABLE LOSS OF WINDSHIELD WIPER FUNCTION.GMREPORTED THAT THE MATERIAL COMPOSITION (50% GLASS-REINFORCED ACETAL) OF THE SUBJECT COMPONENT WAS INSUFFICIENT TO WITHSTAND STRESSES IMPOSED BY CERTAIN FROZEN PRECIPITIATION ACCUMULATIONS.THE SUBJECT COMPONENT MATERIAL WAS CHANGED TO THE STRONGER 50% GLASS-REINFORCEDNYLON-6, EFFECTIVE JANUARY 98.OBSOLETE SERVICE PART WERE DISCARDED.GM WILL REPLACE THE SUBJECT COMPONENTS IN 129,427 SUBJECT VEHICLES FOUND IN 28 STATES (AK, CO, CT, DE, ID, IL, IN, IA ME, MD, MA, MI, MN, MT, NE, NH, NJ, NY, ND, OH, PA, RI, SD, UT, VT, WV, WI, WY), THE DISTRICT OF COLUMBIA, AND ALL CANADIAN PROVINCES.THESE STATES ACCOUNTED FOR 91% OF THE CONSUMER COMPLAINTS IDENTIFIED ABOVE.ODI WILL MONITOR THIS COMPAIGN FOR ADEQUATE EFFCTIVENESS AND, IF NECESSARY, TAKE FURTHER ACTION IN THE FUTURE.FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS MATTER IS UNJUSTIFIED AT THIS TIME.THE ENGINEERING ANALYSIS IS CLOSED.
EA00010 · Stop Lamp Assembly Overheat
Opened Mar 27, 2000 · Closed Aug 9, 2001
Status: closed (inferred from source dates) · Exterior Lighting
There is no summary currently available
PE00009 · Windshield Wiper
Opened Feb 22, 2000 · Closed Jul 12, 2000
Status: closed (inferred from source dates) · Visibility
There is no summary currently available
PE99071 · Stop Lamp
Opened Nov 17, 1999 · Closed Mar 27, 2000
Status: closed (inferred from source dates) · Exterior Lighting
There is no summary currently available
Illustration