NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
441 reports58,000 miles · Aug 4, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE AND WHEN THE ENGINE WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF T…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE AND WHEN THE ENGINE WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #10618591
65,165 miles · Jul 23, 2014
EngineVehicle Speed Control
DRIVING DOWN BUSY HWY GOING 75 SPEED, ENGINE POWER REDUCE MESSAGE CAME ON ALSO TRACTION CONTROL MESSAGE, I BEEN GETTING THIS MESSAGE OVER A YEAR IN A HALF TOOK IT TO A MECHANIC THEY COULDN'T SEEM TO FIND ANYTHING WRONG WITH IT, SINCE THE MESSAGE WOULD GO AWAY AFTER TEN MINUTES OR SO I NEVER TAUGHT WAS ANYTHING MAJOR TILL MY CAR …
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DRIVING DOWN BUSY HWY GOING 75 SPEED, ENGINE POWER REDUCE MESSAGE CAME ON ALSO TRACTION CONTROL MESSAGE, I BEEN GETTING THIS MESSAGE OVER A YEAR IN A HALF TOOK IT TO A MECHANIC THEY COULDN'T SEEM TO FIND ANYTHING WRONG WITH IT, SINCE THE MESSAGE WOULD GO AWAY AFTER TEN MINUTES OR SO I NEVER TAUGHT WAS ANYTHING MAJOR TILL MY CAR SHOWED THE MESSAGE STARTER DISABLED SERVICE THROTTLE CAME ON BASICALLY LETTING ME KNOW MY CAR WAS GOING TO LOCK ON ME OR SOMETHING AND WITH A FEW SECONDS MY SPEED REDUCED MORE AND I COULD NOT PUSH D GAS ANYMORE I HAD TO PULL OVER TO THE SIDE OF THE ROAD IN DISBELIEF OF WHAT JUST HAPPENED AND SCARED SO I PARKED AND TURNED OFF MY CAR THEN I TRIED TO TURN IT ON AND IT WOULDN'T EVEN START OR MAKE A STARTING NOISE THE STEERING WHEEL WAS LOCKED AND I COULDN'T DO ANYTHING, I WAITED AT LEAST TEN MINUTES AND I TRIED AGAIN AND IT TURNED ON THE MESSAGE WAS GONE BUT THE CHECK ENGINE WAS STILL ON. TROUGH THE DAY THIS INCIDENT DIDN'T HAPPEN ANYMORE BUT I WENT ON LINE AND I SEE A LOT OF PEOPLE WITH THE SAME MODEL CAR AS ME ARE HAVING THE SAME PROBLEM!. *TR
NHTSA ODI #10615770
35,000 miles · Jul 21, 2014
Suspension
EXCESSIVE INSIDE REAR TIRE TREAD WARE AND HYDROPLANING IN RAIN AT 65 MILES AN HOUR. HAD CAR ALIGNMENT REPAIRED BY MOVING AND REDRILLING HOLES FOR REAR STRUTS. ALSO HAD TO REPLACE MY SECOND SET OF TIRES. THIS WAS ALL AT MY EXPENSE BECAUSE GM WOULD NOT ACKNOWLEDGE MANUFACTURING DEFECT. I HAD SERIOUS HYDROPLANING JUST PRIOR TO T…
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EXCESSIVE INSIDE REAR TIRE TREAD WARE AND HYDROPLANING IN RAIN AT 65 MILES AN HOUR. HAD CAR ALIGNMENT REPAIRED BY MOVING AND REDRILLING HOLES FOR REAR STRUTS. ALSO HAD TO REPLACE MY SECOND SET OF TIRES. THIS WAS ALL AT MY EXPENSE BECAUSE GM WOULD NOT ACKNOWLEDGE MANUFACTURING DEFECT. I HAD SERIOUS HYDROPLANING JUST PRIOR TO THIS. IN FACT IT WAS THE HYDROPLANING THAT CAUSED ME TO VISIT THE DEALER. NOW SOME 7 MONTHS LATER THE SAME PROBLEM CONTINUES AND I HAVE WORN OUT THE INSIDE TREAD OF 2 NEW REAR TIRES. *TR
NHTSA ODI #10615125
Mileage unknown · Jul 18, 2014
Electrical System
AFTER PARKING THE VEHICLE, I AM UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF SO I CANNOT REMOVE THE KEY FROM THE IGNITION. I FOUND OUT THAT THE WIRING HARNESS IN THE SHIFTER HAD BECOME WORN AND NEEDED TO BE REPLACED. I REPLACED THE HARNESS AND AGAIN NOT 1 YEAR LATER I AM HAVING THE SAME PROBLEM. I SENT CHEVY AN EMAIL AND I …
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AFTER PARKING THE VEHICLE, I AM UNABLE TO REMOVE THE KEY OR TURN THE VEHICLE OFF SO I CANNOT REMOVE THE KEY FROM THE IGNITION. I FOUND OUT THAT THE WIRING HARNESS IN THE SHIFTER HAD BECOME WORN AND NEEDED TO BE REPLACED. I REPLACED THE HARNESS AND AGAIN NOT 1 YEAR LATER I AM HAVING THE SAME PROBLEM. I SENT CHEVY AN EMAIL AND I AM WAITING FOR A REPLY. *TR
NHTSA ODI #10614636
52,835 miles · Jul 18, 2014
Electrical SystemPower Train
LOSS OF POWER, SERVICE STABILITRAC, SERVICE TRACTION CONTROL STARTED FLASHING...THE CAR LOST ALL POWER, SHIFTED EXTREMELY HARD AND WOULD ONLY GO ABOUT 5 TO 10 MILES PER HOUR. I WAS ON A MAIN ROAD WITH A LOT OF TRAFFIC WHEN THIS HAPPENED, EXTREMELY DANGEROUS SITUATION. I TOOK THE VEHICLE TO THE GM DEALER THE FIRST DAY, THEY COU…
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LOSS OF POWER, SERVICE STABILITRAC, SERVICE TRACTION CONTROL STARTED FLASHING...THE CAR LOST ALL POWER, SHIFTED EXTREMELY HARD AND WOULD ONLY GO ABOUT 5 TO 10 MILES PER HOUR. I WAS ON A MAIN ROAD WITH A LOT OF TRAFFIC WHEN THIS HAPPENED, EXTREMELY DANGEROUS SITUATION. I TOOK THE VEHICLE TO THE GM DEALER THE FIRST DAY, THEY COULD NOT FIND THE CODE AND THE CAR RAN FINE ON MY WAY HOME FROM WORK. THE NEXT MORNING IT DID IT AGAIN, TOOK IT BACK TO THE DEALER AND THEY HAD TO REPLACE THE THROTTLE BODY WHICH COSTS ALMOST $700. THAT WAS IN FEBRUARY, I AM NOW 400 MILES FROM HOME AND IT IS DOING THE EXACT SAME THING AGAIN....GOING TO CALL A DEALER TODAY AND HOPEFULLY IT WILL BE TAKEN CARE OF AT NO COST. I CALLED GM ABOUT THIS ISSUE AND THEIR RESPONSE WAS THAT THERE IS NO RECALL ON THIS VIN# AT THIS TIME, YET I KNOW THERE ARE RECALLS OUT DUE TO THE THROTTLE BODY. *TR
NHTSA ODI #10611418
Mileage unknown · Jul 14, 2014
Electrical SystemSteering
CAR WAS CHECKED OUT FOR ELECTRICAL NOISE COMING FROM THE DASHBOARD FROM CHEVROLET DEALER AND SAID THAT THE VEHICLE HAD A ELECTRICAL PROBLEM WITHIN THE DASHBOARD AREA (PART- AIR INLET RECIRCULATION VALVE, ACTUATOR) WHICH IS WHY WE HEARD LOUD CLICKING NOISES, NOISES WOULD AT TIME CONTINUE EVEN WHEN THE CAR WAS IN OFF POSITION. BUT…
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CAR WAS CHECKED OUT FOR ELECTRICAL NOISE COMING FROM THE DASHBOARD FROM CHEVROLET DEALER AND SAID THAT THE VEHICLE HAD A ELECTRICAL PROBLEM WITHIN THE DASHBOARD AREA (PART- AIR INLET RECIRCULATION VALVE, ACTUATOR) WHICH IS WHY WE HEARD LOUD CLICKING NOISES, NOISES WOULD AT TIME CONTINUE EVEN WHEN THE CAR WAS IN OFF POSITION. BUT THREE DAYS LATER TOOK THE CAR TO MY TRUSTED MECHANIC TO HAVE ISSUE FIXED (NON-DEALER) AND MECHANIC NOTICED THAT THE STEERING COLUMN WAS BROKEN (PART: RACK-AND-PINION), AND SAID THAT IT HAS BEEN THIS WAY FOR AWHILE. MECHANIC SHOWED ME EXACTLY WHAT THEY SAW AND INDEED THE COLUMN WAS BROKEN. MECHANIC SAID THAT HE IS SURPRISED WE HAVE NOT HAD AN ACCIDENT DUE TO THIS ISSUE AND THAT WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE AND THAT IT NEEDS TO BE FIXED ASAP. *TR
NHTSA ODI #10610474
Mileage unknown · Jul 3, 2014
Electrical System
LOOSE IGNITION KEY. *TR
NHTSA ODI #10608177
105,000 miles · Jul 1, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME LODGED INTO THE IGNITION AND WOULD NOT MOVE PASS THE ACC POSITION CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED T…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME LODGED INTO THE IGNITION AND WOULD NOT MOVE PASS THE ACC POSITION CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 105,000.
NHTSA ODI #10607521
65,000 miles · Jun 23, 2014
Air BagsSuspension
WHILE DRIVING ON AN SHARP INCLINE I NEEDED TO APPLY MY BRAKES TO SUCCESSFULLY DECREASE SPEED (65 TO 45). AFTER COMPLETING THIS ACTION A SERVICE MESSAGE APPEARED ON MY DASH BOARD, "SERVICE AIR BAG". THIS MESSAGE HAS BEEN DISPLAYED SEVERAL TIMES SINCE THEN, GENERALLY AFTER APPLYING MY BRAKES SUDDENLY OR ANY TIME I DECREASE FROM A …
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WHILE DRIVING ON AN SHARP INCLINE I NEEDED TO APPLY MY BRAKES TO SUCCESSFULLY DECREASE SPEED (65 TO 45). AFTER COMPLETING THIS ACTION A SERVICE MESSAGE APPEARED ON MY DASH BOARD, "SERVICE AIR BAG". THIS MESSAGE HAS BEEN DISPLAYED SEVERAL TIMES SINCE THEN, GENERALLY AFTER APPLYING MY BRAKES SUDDENLY OR ANY TIME I DECREASE FROM A SPEED OVER 60. I CONTACTED MY DEALERSHIP ASKING IF THERE WAS A ISSUE. I WAS TOLD TO HAVE MY COMPUTER RESET BUT THAT SEEMS TO TEMPORARILY FIX MY ISSUES. *TR
NHTSA ODI #10605437
40,445 miles · Jun 18, 2014
Air BagsElectrical SystemVehicle Speed ControlCrashInjury
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL AND BRAKES WERE UNRESPONSIVE. THE CONTACT MENTIONED THAT THE DRIVER LOST CONTROL OF THE VEHICLE CAUSING IT TO ROLL OVER INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DEST…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL AND BRAKES WERE UNRESPONSIVE. THE CONTACT MENTIONED THAT THE DRIVER LOST CONTROL OF THE VEHICLE CAUSING IT TO ROLL OVER INTO A RIVER. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED LACERATIONS AND BRUISING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 40,445. UPDATED 10/7/14*CN
NHTSA ODI #10599114
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗