NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
441 reports80,000 miles · Aug 20, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE FOR MONTHS. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO RESET THE COMPUTER ON A CONSISTENT BASI…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE FOR MONTHS. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO RESET THE COMPUTER ON A CONSISTENT BASIS TO START THE VEHICLE. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10626553
65,000 miles · Aug 20, 2014
Engine
MY FAMILY WAS DRIVING DOWN THE INTERSTATE AT 70 MPH, ALL OF THE SUDDEN THESE MESSAGES STARTED TO APPEAR ON THE MESSAGE CENTER. ENGINE POWER HAS BEEN REDUCED, SOMETHING ABOUT TRACTION CONTROL AND ANOTHER MESSAGE THAT I CAN NOT REMEMBER. THE CAR THEN LOST ALL POWER, IT SHUT OFF COMPLETELY. WE DID MAKE IT OVER TO THE "SLOW" LAN…
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MY FAMILY WAS DRIVING DOWN THE INTERSTATE AT 70 MPH, ALL OF THE SUDDEN THESE MESSAGES STARTED TO APPEAR ON THE MESSAGE CENTER. ENGINE POWER HAS BEEN REDUCED, SOMETHING ABOUT TRACTION CONTROL AND ANOTHER MESSAGE THAT I CAN NOT REMEMBER. THE CAR THEN LOST ALL POWER, IT SHUT OFF COMPLETELY. WE DID MAKE IT OVER TO THE "SLOW" LANE, BUT THERE WE SAT ON THE INTERSTATE WITH TRAFFIC ALL AROUND US. THE CAR WOULD NOT START!!! NEED LESS TO MY GIRLS AND MY SELF WERE TERRIFIED THAT WE WOULD BE HIT. AFTER ABOUT 10 MINUTES THE CAR DID START AGAIN AND WE MADE IT TO OUR DESTINATION. THE MESSAGES ARE NOT DISPLAYING NOW, BUT THE ENGINE LIGHT IS STILL. I AM TAKING IT TO THE SHOP TODAY. WHAT WILL IT TAKE BEFORE GM DOES SOMETHING ABOUT THIS?????? *TR
NHTSA ODI #10626523
65,000 miles · Aug 19, 2014
Air BagsCrash
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING IT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V…
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING IT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000. UPDATED 10/07/14*LJ UPDATED 3/16/2015*JS
NHTSA ODI #10626302
Mileage unknown · Aug 17, 2014
Engine And Engine CoolingVisibility
IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THE ACTUATORS TO THE AIR CONDITIONER AND HEATING UNIT START CLICKING AND MAKING A LOUD NOISE. AFTER A FEW MINUTES IT WILL STOP. I WENT AND HAD IT CHECKED BY THE DEALERSHIP AND WAS TOLD IT WOULD COST BETWEEN 500 AND 600 DOLLARS TO FIX. IN ANY EVENT I HAVE TALKED TO SEVERAL PEOPLE …
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IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THE ACTUATORS TO THE AIR CONDITIONER AND HEATING UNIT START CLICKING AND MAKING A LOUD NOISE. AFTER A FEW MINUTES IT WILL STOP. I WENT AND HAD IT CHECKED BY THE DEALERSHIP AND WAS TOLD IT WOULD COST BETWEEN 500 AND 600 DOLLARS TO FIX. IN ANY EVENT I HAVE TALKED TO SEVERAL PEOPLE WHO OWN IMPALAS AND THEY HAVE HAD THE SAME PROBLEM. MY SISTER WAS ONE OF THOSE PEOPLE. SHE HAD TO TAKE HER CAR BACK TWICE BEFORE IT WAS REPAIRED CORRECTLY. APPARENTLY THE COMPUTER CHIP IN THESE CARS ARE DEFECTIVE. THE CLICKING NOISE HAPPENS EVEN WHEN THE CAR IS SITTING IN THE GARAGE AND IT IS STORMING OUTSIDE. I FEEL THIS IS A MANUFACTURING PROBLEM AND GENERAL MOTORS SHOULD TAKE CARE OF THE PROBLEM WITHOUT ANY OUT OF POCKET MONEY FROM THE CONSUMER. AFTER ALL THE TAXPAYERS DID BAIL YOU OUT. *TR
NHTSA ODI #10625828
45,000 miles · Aug 16, 2014
Electrical SystemUnknown Or Other
ON 8/15/14 WE CAME OUT TO THE VEHICLE AND IT WOULD NOT START. NO POWER AT ALL AND THE KEY WOULD NOT COME OUT OF IT. LEFT THE VEHICLE SIT OVERNIGHT AND SAME THING IN THE MORNING ON 8/16/14. WE CALLED AND GOT A JUMP FROM A TOW TRUCK AND DROVE THE VEHICLE HOME. WHILE TRAVELING HOME ON THE INTERSTATE (70 MPH), MY HUSBAND NOTICED…
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ON 8/15/14 WE CAME OUT TO THE VEHICLE AND IT WOULD NOT START. NO POWER AT ALL AND THE KEY WOULD NOT COME OUT OF IT. LEFT THE VEHICLE SIT OVERNIGHT AND SAME THING IN THE MORNING ON 8/16/14. WE CALLED AND GOT A JUMP FROM A TOW TRUCK AND DROVE THE VEHICLE HOME. WHILE TRAVELING HOME ON THE INTERSTATE (70 MPH), MY HUSBAND NOTICED THAT WHEN HE TURNED THE DRIVING LIGHTS ON THE VEHICLE SHUT OFF. (LUCKILY HE KNEW WHAT TO DO AND MANAGED TO NOT KILL ALL OF US IN THE VEHICLE AND ANYONE AROUND THE VEHICLE; (2 ADULTS AND 2 CHILDREN IN VEHICLE;) HE ALSO NOTICED THAT WHEN HE SIGNALED A LANE SWITCH THE CRUISE CONTROL WOULD TURN ITSELF OFF. WE GOT THE VEHICLE BACK TO OUR HOUSE, WAITED 15 MINUTES AND TRIED RESTARTING AND THE BATTERY WAS COMPLETELY DEAD AGAIN. (NO DOME LIGHT, BELLS OR ANYTHING WHEN OPENING THE DOOR). SINCE THEN, HE HAS TRIED PUTTING A DIFFERENT BATTERY IN IT AND WE GET THE SAME RESULTS. WHEN WE GOT HOME WE DID A GOOGLE SEARCH AND FOUND SEVERAL OTHERS THAT THIS SAME THING HAS HAPPENED TOO. LUCKILY NO ONE HAS BEEN KILLED FROM IT BUT IT IS EXTREMELY SCARY WHEN YOUR VEHICLE TURNS OFF DOING 70 MPH. I WOULD ALSO LIKE TO INFORM YOU THAT THERE WAS NO WARNING WHATSOEVER THAT THE BATTERY WAS LOW OR THERE WERE ANY ELECTRICAL COMPLICATIONS GOING ON WITH THE VEHICLE. THERE IS NO VOLTAGE METER ANYWHERE ON THE VEHICLE. NO WARNING LIGHTS CAME ON EITHER.
NHTSA ODI #10625746
95,000 miles · Aug 16, 2014
Engine
WHILE I WAS TRYNA TO STARTED MY CAR IT STAY BEFORE STARTED & THE SERVICEMASTER [XXX] ON LIGHT. THIS HAPPEN ON SEE ON OCCASION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10622656
Mileage unknown · Aug 13, 2014
Electrical System
CAR JUST STOPPED RUNNING WE WERE ABLE TO COAST TO A STOP ON A 6 LANE HWY GOING AROUND ST PAUL. I HAVE WRITTEN ON HERE BEFORE TELLING OF WHAT HAPPENED.AND HOW CHEVROLET SAID ITS NOT A PROBLEM WITH YOUR CAR. SO I CALLED BACK TODAY AND SAID I SEE ITS YOUR PROBLEM NOW,SO WHAT DO I DO THEY SAY WE HAVE NO FIX YET, BUT TAKE IT IN AND …
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CAR JUST STOPPED RUNNING WE WERE ABLE TO COAST TO A STOP ON A 6 LANE HWY GOING AROUND ST PAUL. I HAVE WRITTEN ON HERE BEFORE TELLING OF WHAT HAPPENED.AND HOW CHEVROLET SAID ITS NOT A PROBLEM WITH YOUR CAR. SO I CALLED BACK TODAY AND SAID I SEE ITS YOUR PROBLEM NOW,SO WHAT DO I DO THEY SAY WE HAVE NO FIX YET, BUT TAKE IT IN AND LET THEM SEE WHATS WRONG. FIRST ITS OUT OF WARRT. SO I LL BE PAYING FOR SOMETHING I AM SURE ! SECOND WHY RECALL IF YOU CANT FIX IT ???? SCARE YOU INTO BUYING A NEW ONE . SOMEONE MUST HAVE PUT SOME HEAT ON THEM I WAS THINKING IT WAS YOU GOOD JOB NOW GET THEM TO FIX IT'. *TR
NHTSA ODI #10622131
26,000 miles · Aug 13, 2014
Equipment
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER A FEW MINUTES, THE AIR CONDITIONING OPERATED NORMALLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE …
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TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. AFTER A FEW MINUTES, THE AIR CONDITIONING OPERATED NORMALLY. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #10622008
11,000 miles · Aug 7, 2014
Air BagsCrashInjury
TL * THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT CRASHED THE VEHICLE INTO A GUARD RAIL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED AND VIN WERE UNAVAIL…
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TL * THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT CRASHED THE VEHICLE INTO A GUARD RAIL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED AND VIN WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 11,000.
NHTSA ODI #10620639
32,200 miles · Aug 4, 2014
EngineVehicle Speed Control
I WAS DRIVING MY CAR ON THE HWY GOING ABOUT 70-75 MPH WHEN IT HAPPENED TO ME. THE ROAD CONDITION WAS NICE WITH NO SIGNS OF WATER ON THE HIGHWAY DURING THE HOURS OF 2 PM, GREAT SUNNY DAY. THE CAR JERKED ON ME LIKE THE THROTTLE WAS GOING DOWN. AFTERWARDS THE CAR JERKED AGAIN AND THE TRACTION LIGHT NOTIFICATION STARTED TO BEEP A…
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I WAS DRIVING MY CAR ON THE HWY GOING ABOUT 70-75 MPH WHEN IT HAPPENED TO ME. THE ROAD CONDITION WAS NICE WITH NO SIGNS OF WATER ON THE HIGHWAY DURING THE HOURS OF 2 PM, GREAT SUNNY DAY. THE CAR JERKED ON ME LIKE THE THROTTLE WAS GOING DOWN. AFTERWARDS THE CAR JERKED AGAIN AND THE TRACTION LIGHT NOTIFICATION STARTED TO BEEP AND THE CAR IDLED DOWN AND I COULDN'T INCREASE MY SPEED. I CONTINUED ON THE HWY ASSUMING IT WOULD RECTIFY ITSELF BUT MY GIRL (WHO MAINLY DRIVES THE CAR), INFORMED ME IT'S BEEN DOING THIS FOR OVER THE PAST YEAR OFF AND ON PROBABLY ONCE EVERY OTHER MONTH. THAT THE WEATHER CONDITION DIDN'T MATTER IT WOULD POP UP AND SLOW DOWN AND SHE'D HAVE TO PULL OVER AND WAIT ABOUT 10 MINUTES AFTER TURNING OFF THE CAR TO TURN IT BACK ON TO BE ABLE TO CONTINUE ABOUT HER DAY NORMALLY. I CONTINUED TO DRIVE BUT IT NEVER DID FIX ITSELF. I HAD TO FINALLY TAKE AN EXIT AND STOPPED AT A GAS STATION. MIGHT AS WELL TAKE A BREAK WHILE. AFTER ABOUT 10-15 MINUTES, I CRANKED THE CAR AND THE ISSUE SEEMED TO RESOLVE ITSELF AND I HAD NO FURTHER PROBLEMS THROUGHOUT THE REST OF THE DAY. *TR
NHTSA ODI #10618826
Official recalls
4Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗