Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
790–25K
10625–50K
14150–75K
13875–100K
148100–150K
51150K+
663 reports with mileage · 161 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 232 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 224 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 179 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
43 crash reports9 fire reports34 injury reports
What owners actually said
824 reports
Mileage unknown · Feb 13, 2015
EngineSteeringVehicle Speed Control
ON MY DISPLAY I HAVE SEEN DAILY (SERVICE TRACTION ACTION) AND (ENGINE POWER REDUCED) ALONG WITH (SERVICE AIRBAG) FOR MORE THAN A YEAR, DID NOT SERVICE DUE TO COST AND IT IS NOT MY FAULT! MY CAR USUALLY SLOWS DOWN ONCE THE ENGINE POWER REDUCED DISPLAYS CAUSING THE CAR TO JERK DUE TO ME TRYING TO GIVE IT MORE GAS SO AS NOT TO BE …
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ON MY DISPLAY I HAVE SEEN DAILY (SERVICE TRACTION ACTION) AND (ENGINE POWER REDUCED) ALONG WITH (SERVICE AIRBAG) FOR MORE THAN A YEAR, DID NOT SERVICE DUE TO COST AND IT IS NOT MY FAULT! MY CAR USUALLY SLOWS DOWN ONCE THE ENGINE POWER REDUCED DISPLAYS CAUSING THE CAR TO JERK DUE TO ME TRYING TO GIVE IT MORE GAS SO AS NOT TO BE HIT FROM THE BACK. AS MY GRANDCHILDREN AND I WERE HEADED HOME ON THE FREEWAY MY CAR DECIDED TO JUST SHUT OFF. ON THE DISPLAY IT READ FIRST.. SERVICE TRACTION ACTION AND THEN STARTING DISABLED SERVICE THROTTLE. MY CAR IMMEDIATELY LOST POWER AND I BEGAN TO PRAY HOPING I WOULD NOT GET HIT FROM THE BACK WITH MY GRANDCHILDREN SITTING IN THE BACK. ONCE I PULLED OVER MY CAR WOULD NOT START I SAT FOR ABOUT A MINUTE AND TRIED TO START AGAIN AND IT STARTED. JUST TODAY 01/12/2015, WITH MY GRANDCHILDREN IN THE BACK OF MY CAR AGAIN MY CAR DECIDED TO LOOSE POWER AGAIN BUT THIS TIME IT DID SOMETHING VERY DIFFERENT, IT WOULD NOT ALLOW ME TO FIRST REVERSE AND THEN IT ALLOWED ME TO BUT SOON AFTER I COULD NOT GO FORWARD. THE GAS PEDDLE ACTED AS THOUGH THE CAR WAS COMPLETELY TURNED OFF BUT THE CAR WAS RUNNING. WHEN I ATTEMPTED TO PRESS THE GAS PEDDLE I PRESSED IT ALL THE WAY DOWN TO THE FLOOR, NOTHING HAPPENED. I ENDED UP CALLING A TOWING SERVICE AND AFTER TELLING THEM WHAT HAPPENED I WAS TOLD MY ISSUES STEMMED FROM A ELECTRICAL SYSTEM ISSUE THAT CHEVY HAD RECALLED. THIS DOES NOT MAKE ANY SENSE FOR SO MANY OF US TO GO THROUGH THE SAME ISSUES BUT NOTHING BE DONE ABOUT THESE ISSUES. SOMETHING NEEDS TO BE DONE QUICKLY!! *TR
NHTSA ODI #10683129
130,000 miles · Feb 10, 2015
Engine
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND ENCOUNTERING THE RAILROAD TRACKS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIE…
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TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH AND ENCOUNTERING THE RAILROAD TRACKS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10682571
72,389 miles · Feb 9, 2015
Electrical System
THE FIRST TIME THE LOUD NOISE HAPPEN WAS BACK IN 12/2014. 02/08/2015 THE NOISE WAS SO LOUD THAT I PULL OFF THE ROAD. IT SEEMS TO BE COMING FROM BEHIND THE DASH OR RADIO? I CALL GM AND WAS ADVISED THAT THERE IS NOT AND HAS NOT BEEN A RECALL FORM THIS ALTHOUGH THERE HAS BEEN SEVERAL COMPLAINTS. PER GM THE COST OF REPAIRS IS ON THE…
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THE FIRST TIME THE LOUD NOISE HAPPEN WAS BACK IN 12/2014. 02/08/2015 THE NOISE WAS SO LOUD THAT I PULL OFF THE ROAD. IT SEEMS TO BE COMING FROM BEHIND THE DASH OR RADIO? I CALL GM AND WAS ADVISED THAT THERE IS NOT AND HAS NOT BEEN A RECALL FORM THIS ALTHOUGH THERE HAS BEEN SEVERAL COMPLAINTS. PER GM THE COST OF REPAIRS IS ON THE CAR OWNER. *TR
NHTSA ODI #10682103
63,000 miles · Feb 6, 2015
Air Bags
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE SERVICE AIRBAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT I…
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TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE SERVICE AIRBAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 4/7/15*CN UPDATED 11/3/2015*JS
NHTSA ODI #10681670
100,000 miles · Feb 4, 2015
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE HEATING SYSTEM WHEN THE DRIVER DOOR WAS OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE …
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE HEATING SYSTEM WHEN THE DRIVER DOOR WAS OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10681229
Mileage unknown · Feb 2, 2015
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE FUEL AND THE SPEEDOMETER GAUGE FLUCTUATED. THE MESSAGE BOARD ALSO DISPLAYED LOW OIL AND CAR LOWERING SPEED BEFORE THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE.…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE FUEL AND THE SPEEDOMETER GAUGE FLUCTUATED. THE MESSAGE BOARD ALSO DISPLAYED LOW OIL AND CAR LOWERING SPEED BEFORE THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10680694
98,780 miles · Jan 30, 2015
Electronic Stability Control (esc)EnginePower Train
DRIVING TO WORK AND THE SERVICE TRACTION CONTROL LIGHT WENT ON THEN ENGINE POWER REDUCED AND THROTTLE ERROR AND THE CAR WOULD NOT ACCELERATE AND POWERED DOWN. I WAS AT RED LIGHT SO I TURNED THE CAR OFF AND TURNED IT BACK ON THE CAR WOULD NOT ACCELERATE SO I TURNED IT OFF AGAIN AND WAITING PUT MY FLASHERS ON, WAITED A FEW MORE …
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DRIVING TO WORK AND THE SERVICE TRACTION CONTROL LIGHT WENT ON THEN ENGINE POWER REDUCED AND THROTTLE ERROR AND THE CAR WOULD NOT ACCELERATE AND POWERED DOWN. I WAS AT RED LIGHT SO I TURNED THE CAR OFF AND TURNED IT BACK ON THE CAR WOULD NOT ACCELERATE SO I TURNED IT OFF AGAIN AND WAITING PUT MY FLASHERS ON, WAITED A FEW MORE MINUTES AND THE CAR FINALLY STARTED TO MOVE. I TOOK TO THE DEALERSHIP BECAUSE IT'S A POWERTRAIN ISSUE AND I HAVE 100K POWERTRAIN WARRANTY AND THE DEALERSHIP SAID IT'S NOT POWERTRAIN AND WANTED $778 TO REPAIR, I CALLED CHEVY AFTER SEEING THE FORUMS ONLY THIS IS A KNOWN ISSUE THOUSANDS OF PEOPLE WITH THE SAME COMPLAINT AND CHEVY SAID THEY ARE GOING TO WORK WITH THE DEALERSHIP. I HAVE TO BE BACK AT WORK MONDAY AND DRIVE THROUGH A VERY ROUGH NEIGHBORHOOD I DO NOT WANT TO BREAKDOWN IN THAT NEIGHBORHOOD. *TR
NHTSA ODI #10679903
Mileage unknown · Jan 29, 2015
Electrical System
THE KEY GETS STUCK AND IS VERY DIFFICULT TO REMOVE THE KEY. *TR
NHTSA ODI #10679838
Mileage unknown · Jan 20, 2015
Air BagsElectrical SystemCrashInjury
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE FAILED TO RESTART. THE CONTACT DID NO…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A GUARD RAIL AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE FAILED TO RESTART. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT SUSTAINED WHIPLASH ALL OVER THE BODY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 4/27/15*CN UPDATED 9/18/2017*CN
NHTSA ODI #10676580
140,000 miles · Jan 15, 2015
Electrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMP…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2009 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year