NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
824 reports53,977 miles · Jun 16, 2015
Air Bags
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. UNDER THE FRONT PASSENGER SIDE SEAT, THE WIRING HARNESS FOR THE AIR BAG FRACTURED AND THE AIR BAG WARNING LAMP DID NOT ILLUMINATE TO INDICATE A FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE AIR BAG WIRING CONNECTOR. THE CONTACT WAS NOT INCLUDED IN NHTSA C…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. UNDER THE FRONT PASSENGER SIDE SEAT, THE WIRING HARNESS FOR THE AIR BAG FRACTURED AND THE AIR BAG WARNING LAMP DID NOT ILLUMINATE TO INDICATE A FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE AIR BAG WIRING CONNECTOR. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,977. MA 08/05/15 UPDATED 9/24/15 *JS
NHTSA ODI #10725518
53,977 miles · Jun 16, 2015
Air BagsElectrical System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE AT AN INDEPENDENT MECHANIC FOR REPAIR, THE MECHANIC DIAGNOSED THAT THE WIRING HARNESS FOR THE PASSENGER SIDE AIR BAG FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,977. MA 08/05/2015 UPD…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE AT AN INDEPENDENT MECHANIC FOR REPAIR, THE MECHANIC DIAGNOSED THAT THE WIRING HARNESS FOR THE PASSENGER SIDE AIR BAG FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,977. MA 08/05/2015 UPDATED 9/29/2015*JS
NHTSA ODI #10725497
73,000 miles · Jun 6, 2015
Air Bags
WHEN TRYING TO START THIS VEHICLE IT WILL NOT CRANK OVER. THE LIGHTS ON THE DASH LIGHT UP AND THE PROPER NOISES AS IF YOUR STARTING YOUR CAR COME ON; HOWEVER THE SERVICE AIRBAG SIGN COMES ACROSS MY DASH AND THE CAR WILL NOT CRANK OVER. I TRIED TO USE THE KEYLESS ENTRY AND THIS DOES NOT WORK EITHER. I HAVE PLACED A PASSENGER IN T…
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WHEN TRYING TO START THIS VEHICLE IT WILL NOT CRANK OVER. THE LIGHTS ON THE DASH LIGHT UP AND THE PROPER NOISES AS IF YOUR STARTING YOUR CAR COME ON; HOWEVER THE SERVICE AIRBAG SIGN COMES ACROSS MY DASH AND THE CAR WILL NOT CRANK OVER. I TRIED TO USE THE KEYLESS ENTRY AND THIS DOES NOT WORK EITHER. I HAVE PLACED A PASSENGER IN THE FRONT PASSENGER SIDE OF VEHICLE AND AFTER LEAVING THE IGNITION SWITCH TO ON FOR A FEW MINUTES THE CAR WILL THEN CRANK OVER. IT WILL EITHER START OR JUST CRANK OVER AND ACT AS THOUGH IT WILL START. IF IT DOES NOT START THE FIRST ATTEMPT I WAIT SEVERAL MORE MINUTES AND MESS AROUND GETTING IN AND OUT OF THE PASSENGER SEAT. IT WILL CRANK OVER AND START. AFTER READING SEVERAL COMPLAINTS ON... HTTP://WWW.IMPALAFORUMS.COM/CHEVY-IMPALA-8TH-GEN-DISCUSSION/328381-SERVICE-AIR-BAG.HTML#/FORUMSITE/20859/TOPICS/328381 I WONDER WHY THERE CANNOT BE A RECALL ISSUED ON THIS? IT APPEARS TO BE AN ONGOING SAFETY ISSUE. I HAVE HAD THIS AT THE DEALERSHIP WITHOUT SUCCESSFULLY BEING REPAIRED. IS THERE ANYTHING YOU CAN DO ABOUT THIS? I DO NOT FEEL SAFE IN MY OWN VEHICLE.
NHTSA ODI #10723753
88,949 miles · Jun 3, 2015
Electrical SystemSeat Belts
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,949.
NHTSA ODI #10723133
Mileage unknown · Jun 2, 2015
EngineTraction Control System
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, TRACTION CONTROL, ENGINE POWER REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT INDEPENDENTLY REPLACED THE ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, TRACTION CONTROL, ENGINE POWER REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT INDEPENDENTLY REPLACED THE ACCELERATOR PEDAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10723035
97,000 miles · Jun 2, 2015
Power Train
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN DRIVING UP AN INCLINE AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY LOSE POWER OR FAIL TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
NHTSA ODI #10722857
66,000 miles · May 29, 2015
Air Bags
SERVICE AIR BAG LIGHT RANDOMLY COMES ON. WARRING CAN BE ERASED BY PUSHING THE RESET BUTTON SO YOU CONTINUE TO VIEW INFORMATION WINDOW. MOVING DRIVER SEAT BACK OR FORWARD CAN SOMETHING ERASE THE WARRING. DEALER COULD NOT TELL IF DRIVER SIDE AIR BAG IS WORKING WHEN THE WARRING LIGHT IS ON, GO FIGURE! REPAIR COULD BE THOUSANDS OF D…
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SERVICE AIR BAG LIGHT RANDOMLY COMES ON. WARRING CAN BE ERASED BY PUSHING THE RESET BUTTON SO YOU CONTINUE TO VIEW INFORMATION WINDOW. MOVING DRIVER SEAT BACK OR FORWARD CAN SOMETHING ERASE THE WARRING. DEALER COULD NOT TELL IF DRIVER SIDE AIR BAG IS WORKING WHEN THE WARRING LIGHT IS ON, GO FIGURE! REPAIR COULD BE THOUSANDS OF DOLLARS. WHY ARE AIR BAGS NOT COVERED FOR A 100,000 MILES OR 10 YEARS LIKE EMISSION COMPONENTS? AFTER ALL AIR BAG SYSTEMS ARE SAFETY ISSUES AND EMISSIONS ARE NOT! I WILL JUST DRIVE THE VEHICLE AS IS.
NHTSA ODI #10722380
115,484 miles · May 29, 2015
Power Train
I BOUGHT THIS CAR USED IN 2012. THIS CAR HAD PERIODIC ELECTRICAL ISSUES AND A CO2 SENSOR FAILURE, BUT THERE WERE NO ISSUES COMPARABLE TO A TOTAL TRANSMISSION FAILURE. EARLIER IN THE WINTER OF 2015, I NOTICED THAT THE TRANSMISSION WOULD NOT SHIFT UP INTO FOURTH GEAR ON THE FREEWAY UNTIL AFTER TEN MINUTES OF DRIVING. ONE DAY IN AN…
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I BOUGHT THIS CAR USED IN 2012. THIS CAR HAD PERIODIC ELECTRICAL ISSUES AND A CO2 SENSOR FAILURE, BUT THERE WERE NO ISSUES COMPARABLE TO A TOTAL TRANSMISSION FAILURE. EARLIER IN THE WINTER OF 2015, I NOTICED THAT THE TRANSMISSION WOULD NOT SHIFT UP INTO FOURTH GEAR ON THE FREEWAY UNTIL AFTER TEN MINUTES OF DRIVING. ONE DAY IN ANN ARBOR, MI, I WAS ACCELERATING OUT OF A TURN WHEN THE RPM METER STARTED REVVING TO 6,000 AND THE ENGINE LOST POWER. AFTER RESTARTING THE IMPALA, THE CAR WENT A FEW HUNDRED FEET TO RED LIGHT AND DIED AT THE INTERSECTION. I EVENTUALLY WAS ABLE TO DROP THIS VEHICLE OFF AT AN AUTOMOTIVE REPAIR SHOP FOLLOWING A LONG TRIP FULL OF TRANSMISSION FAILURES AND START-UPS. THE MECHANIC LATER STATED THAT THE TRANSMISSION WOULD NEED TO BE REBUILT. THE REPAIR COST WAS OVER $1,600 AND THE TRANSMISSION STILL POSSESSES THE SAME PROBLEMS THAT EXISTED PRIOR TO THIS EVENT.
NHTSA ODI #10722235
76,000 miles · May 29, 2015
Engine
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND RECURRED MULTIPLE TIMES BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE AP…
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TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND RECURRED MULTIPLE TIMES BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
NHTSA ODI #10722218
112,000 miles · May 28, 2015
Electronic Stability Control (esc)EngineVehicle Speed Control
I WAS DRIVING ON THE HIGHWAY AND ALL OF THE SUDDEN CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON. WARNINGS SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER ARE DISPLAYED AND ALL BUT SHUTS MY CAR OFF IN THE MIDDLE OF THE HIGHWAY CAUSING CARS TO SLAM ON THEIR BRAKES AND SWERVE BARELY MISSING ME. I GET OVER TO THE SIDE OF …
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I WAS DRIVING ON THE HIGHWAY AND ALL OF THE SUDDEN CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON. WARNINGS SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER ARE DISPLAYED AND ALL BUT SHUTS MY CAR OFF IN THE MIDDLE OF THE HIGHWAY CAUSING CARS TO SLAM ON THEIR BRAKES AND SWERVE BARELY MISSING ME. I GET OVER TO THE SIDE OF THE ROAD AND TURN THE CAR OFF. THEN TURN THE CAR BACK ON SAME MESSAGES AND WON'T GO NO WHERE. DO THE SAME THING AGAIN ONLY WAITING LONGER AND NO MESSAGES BUT CHECK ENGINE LIGHT STILL ON. I DRIVE HOME. NEXT DAY NO WARNINGS OR LIGHTS. COUPLE WEEKS GO BY DOES THE WHOLE WARNINGS AND LIGHTS AND SLOWS CAR DOWN AGAIN BUT DOESN'T COMPLETELY SHUT IT DOWN. I WAS IN REGULAR STREET TRAFFIC THIS TIME ABOUT 35MPH. AND NOW IT'S MORE FREQUENT SOMETIMES A COUPLE TIMES A DAY TO ONCE EVERY DAY OR TWO. THIS NEEDS TO BE LOOKED AT. I'M READING ABOUT THIS PROBLEM ON A LOT OF IMPALAS CAUSING MAJOR PROBLEMS AND WRECKS. *TR
NHTSA ODI #10721921
Official recalls
5Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence & remedy
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.
Consequence: If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.
Remedy: GM will notify owners, and dealers will double wrap the wires with anti-abrasion tape and replace damaged wires as necessary, free of charge. The recall began on August 1, 2016. Owners may contact Chevrolet customer service at 1-800-521-7300. GM's recall campaign number is 36110.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Aug 3, 2012
General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.
Consequence & remedy
Consequence: A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.
Oct 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.
Remedy: DEALERS WILL INSPECT BOTH FRONT SAFETY BELTS FOR PROPER INSTALLATION OF THE ANCHORS TO THE PRETENSIONERS AND, IF NECESSARY, REINSTALL THE ANCHORS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 5, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Oct 6, 2008
GM IS RECALLING 79 MY 2009 CHEVROLET IMPALA VEHICLES. SOME OF THESE VEHICLES HAVE A PASSENGER-SIDE FRONT AIR BAG INFLATOR THAT COULD FRACTURE AT AN INFLATOR TUBE DURING A DEPLOYMENT.
Consequence & remedy
Consequence: DURING A PASSENGER-SIDE AIR BAG DEPLOYMENT, PIECES OF THE INFLATOR TUBE COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE PASSENGER.
Remedy: DEALERS WILL INSTALL A NEW PASSENGER-SIDE FRONT AIR BAG. THE RECALL BEGAN ON OCTOBER 10, 2008. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗