2007 Chevrolet Impala

I PURCHASED THE VEHICLE WITH 704 MILES ON IT IN FEBRUARY 2008. IN MAY OF 2008, THE TRACTION LIGHT CAME ON AND THE TRACTION CONTROL AND ABS WERE "DISABLED". I TOOK THE VEHICLE IN TO THE DEALER WHERE I PURCHASED IT, AND THEY TOLD ME I HAD WATER IN THE FUEL. AS I WAS LEAVING THE DEALERSHIP, THE TRANSMISSION STOPPED SHIFTING, AND THE CAR WENT INTO "LIMP" MODE. I LEFT THE CAR TO HAVE THE TRANSMISSION CONTROL MODULE REPLACED. I RECEIVED THE CAR BACK 5 DAYS LATER AND THE LIGHT CAME ON AGAIN, AND THE ABS AND TRACTION CONTROL WHERE DISABLED. I TOOK THE CAR TO ANOTHER DEALERSHIP IN THE HOPES THAT THEY COULD FIND THE TROUBLE. AFTER 14 DAYS IN SERVICE, THEY DETERMINED THAT RUST HAS CLOGGED THE FUEL SYSTEM OF THE VEHICLE. THE VEHICLE CURRENTLY HAS 9,800 MILES ON IT. THE CAR IS NOW "UNDRIVEABLE". THEY HAVE YET TO ADDRESS THE ROOT CAUSE OF THE SAFETY ISSUE THAT WAS THE CATALYST FOR THE SERVICE VISIT. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKES WOULD SQUEAK VERY LOUDLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE BRAKES WERE LUBRICATED AND SHOULD BE FINE. TWO MONTHS LATER, THE TIRE PRESSURE SENSOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PLACED AIR INTO THE TIRE AND THE SENSOR WARNING LIGHT ILLUMINATED AGAIN. THE DEALER STATED THAT THE SENSOR MALFUNCTIONED; THEREFORE, IT WAS REPLACED AND RECALIBRATED. THE CONTACT THEN BEGAN TO HEAR A RATTLING NOISE COMING FROM THE REAR PASSENGER SIDE. THE DEALER STATED THAT THE BRACKET FOR THE EXHAUST MANIFOLD MALFUNCTIONED AND WAS REPAIRED. THE LATCH MECHANISM ON THE DRIVER'S SIDE DOOR MALFUNCTIONED AND CAUSED THE DOOR TO SHAKE RAPIDLY WHILE IN MOTION. THE DEALER REPLACED THE DOOR LATCH. WHILE DRIVING 40 MPH, HE SUDDENLY DEPRESSED THE BRAKE PEDAL TO AVOID A CRASH ON THE INTERSTATE. THE DRIVER'S SEAT BRACKET SNAPPED AND THREW THE CONTACT BACKWARDS INTO THE REAR SEAT. THE PASSENGER IN THE VEHICLE GRABBED THE STEERING WHEEL TO AVOID A CRASH. THE CONTACT WAS COMPLETELY DISPLACED FROM THE NORMAL DRIVING POSITION. THE VEHICLE WAS TOWED TO THE DEALER AND WAS UNABLE TO BE DRIVEN. THE DEALER STATED THAT THE SEAT NEEDED TO BE REPLACED, BUT MADE THE NECESSARY REPAIRS IN ORDER FOR THE VEHICLE TO BE DRIVEN AGAIN. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 21,932.

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE DRIVER SEAT COMPLETELY DETACHED AND THREW THE CONTACT INTO THE BACK SEAT. HIS SPOUSE WAS ABLE TO GRAB THE STEERING WHEEL TO PREVENT A CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPAIRED IT UNDER WARRANTY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD INVESTIGATE THE FAILURE AND CALL HIM BACK. THE CURRENT MILEAGE WAS 21,924 AND FAILURE MILEAGE WAS 21,900. UPDATED 10/03/08 *BF THE FRONT BRAKES SQUEAKED IRREGULARY WHENEVER THE CONSUMER TRIED TO STOP, THE TIRE PRESSURE MONTIORING SYSTEM WOULD INFORMT HE COSUMER ONE OR MORE OF THE TIRE WERE LOW, THE CONSUMER WAS TOLD THE TIRE SENSORS WERE BAD AFTER HAVING RETURNED FOR A SECOND TIME FOR THE SAME ROBLEM. THE BRACKET ON THE REAR MUFFLER HAD BROKEN, THE LATCH IN THE FRONT DRIVERS DOOR HAD BROKEN AND NEEDED TO BE REPLACED. UPDATED 10/07/08. *JB

A FRIEND A MINE TOLD ME I NEEDED TO CHECK THE REAR TIRES ON MY 2007 CHEVY IMPALA. HE STATED THAT HE KNEW OF SEVERAL CASES THAT THE INNER REAR TIRE HAD SEVERE TIRE WEAR AND COULD CAUSE AN ACCIDENT. I CHECK MY TIRES AND FOUND THAT BOTH REAR TIRES HAD BEEN WORN DOWN UNTIL THE STEEL BELT WAS VISIBLE ON THE INNER TWO INCHES OF THE TIRES AFTER ONLY 20,000 MILES. THE FRONT TIRES ALSO HAD WORN ON THE INSIDE TWO INCHES OF THE TIRE. I CONTACTED THE DEALER WHERE THE VEHICLE WAS PURCHASED AND TOLD THERE WAS NO RECALL OR SERVICE BULLETIN AND THE PROBLEM WAS I DID NOT ROTATE THE TIRES PROPERLY. AFTER CALLING SEVERAL OTHER DEALERS AND GM CUSTOMER SERVICE THE DEALER WHERE IT WAS PURCHASED TOLD ME TO BRING IT IN TO BE CHECKED. WHEN I ARRIVED BEFORE THE SERVICE DEPARTMENT EVEN LOOKED AT THE VEHICLE, I WAS TOLD THERE WAS NOTHING COVERED BY THE WARRANTY AND THERE WAS NOTHING THEY COULD DO. I WAS TOLD BY THE SERVICE DEPARTMENT THAT MY VEHICLE WAS NOT SAFE TO DRIVE HOME DUE TO THE TIRE WEAR. I WAS TOLD BY THE GM CUSTOMER SERVICE IT WAS NOT THERE PROBLEM, CASE CLOSED. I DID LEARN AFTER SOME RESEARCH THE GM HAS A PROBLEM WITH THE 2007 CHEVROLET IMPALA POLICE VEHICLE. 'A CONDITION THAT MAY CAUSE REAR WHEEL MISALIGNMENT, RESULTING IN LOWER TREAD DEPT ON THE INNER SIDE OF THE REAR TIRES'. GM WILL 'REPLACE REAR WHEEL SPINDLE RODS, ALIGN THE REAR WHEELS AND IF NECESSARY REPLACE THE REAR TIRES AT NO COST. GM HAS ADMITTED THEY HAVE A PROBLEM WITH THE POLICE IMPALA BUT NOT ANY OTHER MODELS OF THE IMPALA. BEFORE THIS CAUSES ACCIDENTS GM NEEDS TO COME OUT WITH A RECALL TO FIX ALL OF THE IMPALAS. *TR

RECALL FROM CHEVY2007 IMPALA ON REAR ALIGNMENT PROBLEM AND IT WAS BROUGHT IN AND THE RECALL WAS DONE. SINCE THE VEHICLE CAME BACK FROM THE RECALL THE REAR END IS SWAYING TO THE LEFT AND RIGHT. THIS SEEMS TO HAPPEN IF YOU HIT A BUMP IN THE ROAD. THIS PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALERSHIP WHO DID AGREE THAT IT IS DOING THIS. THE CHECKED EVERYTHING AND NOTHING WAS LOOSE. THEY CHECKED WITH I BELIEVE FACTORY WHO HAVE NO ANSWER. *TR

THE BRAKES WERE APPLIED WHILE DESCENDING A STEEP GRADE. THE FRONT END OF THE VEHICLE STARTED SHAKING VIOLENTLY. WHEN THE DEALER WAS CONTACTED THEY STATED IT WAS PROBABLY WARPED ROTORS AND THEY PROBABLY NEED TURNED. THIS WILL BE THE SECOND TIME THOSE ROTORS WILL BE TURNED. THIS IS ALWAYS THE MANUFACTURERS CURE FOR THIS PROBLEM. IT'S JUST A DELAY UNTIL THE VEHICLE RUNS OUT OF WARRANTY IN ANOTHER 5,000 MILES. I'VE HAD THIS PROBLEM WITH WARPED ROTORS ON VARIOUS VEHICLES BEFORE AND MY EXPERIENCE HAS BEEN THAT IT NEVER FIXES THE PROBLEM. BECAUSE THIS IS A KNOWN ON GOING PROBLEM WHICH OCCURS ON ALL MAKES AND MODELS OF VEHICLES AND ALSO BECAUSE IT HAPPENS TO ONE OF THE VEHICLES MOST CRITICAL SYSTEMS, THE PRACTICE OF TURNING ROTORS TO SOLVE ROTOR WARPING OR ROTOR SHUDDER PROBLEMS SHOULD BE BANNED FOR ALL VEHICLES. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN SHAKING VIOLENTLY. THE DEALER TURNED THE ROTORS TWO TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE MILEAGE WAS 7,000 AND CURRENT MILEAGE WAS 14,000. UPDATED 09/13/08. *LJ THE CONSUMER STATED ON WHILE DRIVING DOWN STEEP HILLS, THE VEHICLE SHIMMIES BADLY. UPDATED 09/16/08 *JB