NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
627 reports68,000 miles · Dec 8, 2008
Electrical System
I HAVE BOUGHT A 2007 CHEVROLET IMPALA WITH 68,000 MILES. I HAVE HAD IT FOR TWO WEEKS TODAY. I DID NOT BUY THE WARRANTY THE USED DEALER OFFERED. LAST WEEK ON MY 60 MILES COMMUTE TO WORK I NOTICED THE TEMPERATURE GAUGE WAS NOT WORKING AND THE DIC PANEL SAID "ENGINE HOT - A\C OFF". I ASSUMED THE DIC MESSAGE WAS A RESULT OF THE TEMP…
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I HAVE BOUGHT A 2007 CHEVROLET IMPALA WITH 68,000 MILES. I HAVE HAD IT FOR TWO WEEKS TODAY. I DID NOT BUY THE WARRANTY THE USED DEALER OFFERED. LAST WEEK ON MY 60 MILES COMMUTE TO WORK I NOTICED THE TEMPERATURE GAUGE WAS NOT WORKING AND THE DIC PANEL SAID "ENGINE HOT - A\C OFF". I ASSUMED THE DIC MESSAGE WAS A RESULT OF THE TEMP GAUGE NOT WORKING. I HAVE SEARCHED THE INTERNET AND NOTICED THAT THERE ARE POSSIBLY THOUSANDS OF COMPLAINTS RELATED TO IMPALAS AND INSTRUMENT CLUSTERS. *TR
NHTSA ODI #10251045
36,962 miles · Nov 20, 2008
Electrical SystemSteeringTires
RIGHT AFTER I HIT 36,000 MILES ON MY CAR, I STARTED HEARING A CLUNK SOUND FROM THE STEERING WHEEL. I BROUGHT IT INTO THE DEALERSHIP, AND THE GENTLEMAN TOLD ME IT WAS PROBABLY THE STEERING SHAFT. I ASKED IF THIS WAS A COMMON PROBLEM, AND IF IT WAS COVERED UNDER MY EXTENDED WARRANTY. I WAS TOLD YES, IT IS A COMMON PROBLEM, AND NO,…
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RIGHT AFTER I HIT 36,000 MILES ON MY CAR, I STARTED HEARING A CLUNK SOUND FROM THE STEERING WHEEL. I BROUGHT IT INTO THE DEALERSHIP, AND THE GENTLEMAN TOLD ME IT WAS PROBABLY THE STEERING SHAFT. I ASKED IF THIS WAS A COMMON PROBLEM, AND IF IT WAS COVERED UNDER MY EXTENDED WARRANTY. I WAS TOLD YES, IT IS A COMMON PROBLEM, AND NO, ITS ONLY COVERED UNDER THE 36000 MILE WARRANTY. NOT THE 50,000. I ASKED WHY THIS ISN'T COVERED SEEING AS ITS A PART THAT SHOULD NEVER GO ON YOUR CAR, ESPECIALLY AFTER ONLY 36000 MILES. HIS REPLY SHOCKED ME WHEN HE SAID THAT ALL THE ONES HE'S SEEN BREAK BEFORE THE 36,000! ADDED ONTO THIS, MY CAR REMOTE JUST STOPPED WORKING, AS WELL AS MY TIRE MONITOR SYSTEM IS UNABLE TO BE RESET! BASICALLY AFTER OWNING THIS CAR LESS THAN A YEAR, I'M STARTING TO FEEL THAT I HAVE JUST BOUGHT A NICE NEW LEMON! *TR
NHTSA ODI #10249401
23,000 miles · Nov 14, 2008
Service Brakes, Hydraulic
FRONT ROTORS ARE WARPED AT 22,000 MILES ON THE CAR. IT APPEARS THAT THE ROTORS ARE EITHER UNDERSIZE, MADE OF POOR STEEL, AND OR IMPORTED FROM CHINA. THERE IS NO REASON FOR THE ROTORS TO HAVE FAILED AND BE RESURFACED. AS A MECHANIC THIS CONDITION CAUSED A SIGNIFICANT SAFETY ISSUE UNDER HIGHWAY SPEED BRAKING TO A STOP. MY WIFE THO…
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FRONT ROTORS ARE WARPED AT 22,000 MILES ON THE CAR. IT APPEARS THAT THE ROTORS ARE EITHER UNDERSIZE, MADE OF POOR STEEL, AND OR IMPORTED FROM CHINA. THERE IS NO REASON FOR THE ROTORS TO HAVE FAILED AND BE RESURFACED. AS A MECHANIC THIS CONDITION CAUSED A SIGNIFICANT SAFETY ISSUE UNDER HIGHWAY SPEED BRAKING TO A STOP. MY WIFE THOUGHT IT WAS THE ROAD BUT INSTEAD IT WAS A ROTOR SHIMMY. I THOUGHT THE CAR WAS GOING TO SHIMMY APART AND BRAKE STEERING TIE ROD LINKS AT THE TIME IT HAPPENED. THERE WAS NO WAY I WAS GOING TO LET UP ON THE BRAKE OR I WOULD HAVE HIT THE CAR IN FRONT OF ME. INSTEAD I RODE OUT THE VIOLENT SHIMMY AND GRINDING SOUNDS COMING FROM THE FRONT END. THE CONCERN I HAVE IS THAT OTHER PEOPLE WOULD NOT IDENTIFY THE SHIMMY FOR WHAT IT IS LIKE MY WIFE DID AND THINK IT WAS THE ROAD. I FEEL THAT IF THE ROAD WAS WET I WOULD HAVE LOST CONTROL OF THE CAR. *TR
NHTSA ODI #10248856
24,000 miles · Nov 10, 2008
Tires
BOUGHT MY 2007 IMPALA AT LOCAL DEALERSHIP. WAS A RENTAL WITH 12,000 MILES ON IT. ALWAYS HAD A BUMPY RIDE AND IT PULLED A BIT TO THE LEFT. AT A RECENT OIL CHANGE, I ASKED FOR THE TIRES TO BE ROTATED AS IT NOW HAD ABOUT 24,000 MILES. GUY AT OIL PLACE SAID I SHOULDN'T ROTATE THEM SINCE THE BETTER OF THE 4 TIRES WERE IN THE FRONT AL…
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BOUGHT MY 2007 IMPALA AT LOCAL DEALERSHIP. WAS A RENTAL WITH 12,000 MILES ON IT. ALWAYS HAD A BUMPY RIDE AND IT PULLED A BIT TO THE LEFT. AT A RECENT OIL CHANGE, I ASKED FOR THE TIRES TO BE ROTATED AS IT NOW HAD ABOUT 24,000 MILES. GUY AT OIL PLACE SAID I SHOULDN'T ROTATE THEM SINCE THE BETTER OF THE 4 TIRES WERE IN THE FRONT ALREADY AND WITH WINTER COMING, WAS BEST TO LEAVE THEM AS THEY WERE. SAID THEY ARE WEARING ON THE INSIDES OF THE REAR TIRES, DOWN TO THE STEEL BELTS. I TOOK IT TO THE CHEVY DEALER WHERE I PURCHASED IT. THEY INDICATED THEY HAD ONE OTHER COMPLAINT LIKE THIS. OFFERED A 4-TIRE ALIGNMENT THAT THEY WOULD COVER. THIS WAS NOT COVERED BY GM WARRANTY (WOULD HAVE BEEN COVERED UP TO 7,000 MILES). THEY THEN QUOTED ME FOR 2 NEW TIRES TO REPLACE THE REAR TIRES. AFTER SOME DISCUSSION, THEY WERE ABLE TO GET THEIR GM REPRESENTATIVE TO COVER PART OF THE COST OF THE 2 NEW TIRES AND THE DEALERSHIP COVERED THE REST. I WAS GIVEN A LOANER CAR FOR A NIGHT ALSO. DEALERSHIP IS FANTASTIC. THIS IS THE 4TH CAR I HAD PURCHASED FROM THEM AND THEY HAVE GREAT CUSTOMER SERVICE. GM ON THE OTHER HAND HAS A PROBLEM WITH THESE VEHICLES AND SHOULD ISSUE A RECALL TO GET ALIGNMENTS DONE ON ALL OF THEM BEFORE TIRES GET IN SUCH BAD SHAPE! KUDOS TO MY CHEVY DEALERSHIP AND SHAME ON GM! *TR
NHTSA ODI #10248267
25,372 miles · Oct 27, 2008
Latches/locks/linkagesStructure
2007 CHEVY IMPALA LTS: EXTERIOR HANDLE ON DRIVER'S SIDE BROKE UNDER NORMAL USAGE -- WAS NOT TEMPERATURE RELATED. SEVERAL SIMILAR FAILURES WERE NOTED BY ONE OF THE SERVICE EMPLOYEES. *TR
NHTSA ODI #10246785
Mileage unknown · Oct 17, 2008
Suspension
I BOUGHT A 2007 IMPALA WITH 16,000 MILES ON FROM A SMALL DEALER IN MAY 2008, IT WAS A PREVIOUS RENTAL VEHICLE. SOON AFTER THAT, SOMEONE BROUGHT TO MY ATTENTION THAT THE TOP OR THE REAR TIRES SEEMED TILTED TOWARD THE VEHICLE AND THE BOTTOM TILTED AWAY, (OUT OF PLUMB). THE VEHICLE SEEMED TO DRIVE FINE SO I THOUGHT IT WAS NORMAL FO…
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I BOUGHT A 2007 IMPALA WITH 16,000 MILES ON FROM A SMALL DEALER IN MAY 2008, IT WAS A PREVIOUS RENTAL VEHICLE. SOON AFTER THAT, SOMEONE BROUGHT TO MY ATTENTION THAT THE TOP OR THE REAR TIRES SEEMED TILTED TOWARD THE VEHICLE AND THE BOTTOM TILTED AWAY, (OUT OF PLUMB). THE VEHICLE SEEMED TO DRIVE FINE SO I THOUGHT IT WAS NORMAL FOR THIS VEHICLE. AT ABOUT 25,000 MILES I NOTICED THE INNER SIDES OF THE REAR TIRES SHOWING EXCESSIVE WEAR, AT 28,000, THE TIRE BELTS WERE SHOWING ON THE INNER 2 INCHES OF THE TIRE. THE OUTER TREADS LOOK GREAT. I CONTACTED THE DEALER THAT I BOUGHT IT FROM AND THEY SAID THAT IT WAS AN ALIGNMENT PROBLEM AND THAT I SHOULD CONTACT GM AS IT SHOULD BE UNDER THE FACTORY WARRANTY. I'M NOW WAITING ON AN APPOINTMENT WITH MY LOCAL GM DEALER NEXT WEEK. AFTER RESEARCHING THIS ON YOUR WEB SITE I'M SEEING A REAL PROBLEM WITH THIS. I TOO FEAR FOR THE SAFETY OF ME OR ANYONE ELSE THAT MIGHT HAVE THIS PROBLEM WITH THEIR 2007 IMPALA. I HAVE NOT CONFIRMED IF THIS IS A RECALL ISSUE OR NOT, BUT IT SHOULD BE. PLEASE HELP! *TR
NHTSA ODI #10245842
28,000 miles · Oct 16, 2008
Unknown Or Other
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN THE CONTACT PURCHASED THE VEHICLE, HE NOTICED A FOUL ODOR COMING FROM THE VENTILATION SYSTEM. THE ODOR BURNS HIS EYES, GIVES HIM AND HIS WIFE A HEADACHE, AND CAUSES A BAD TASTE IN HIS MOUTH. THE ISSUE HAS BEEN CHECKED APPROXIMATELY 12 TIMES WITH NO RESOLUTION. THE CURRENT MIL…
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TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN THE CONTACT PURCHASED THE VEHICLE, HE NOTICED A FOUL ODOR COMING FROM THE VENTILATION SYSTEM. THE ODOR BURNS HIS EYES, GIVES HIM AND HIS WIFE A HEADACHE, AND CAUSES A BAD TASTE IN HIS MOUTH. THE ISSUE HAS BEEN CHECKED APPROXIMATELY 12 TIMES WITH NO RESOLUTION. THE CURRENT MILEAGE WAS 30,000 AND FAILURE MILEAGE WAS 28,000. UPDATED 11/19/08. *LJ UPDATED 11/19/08. *JB
NHTSA ODI #10245648
Mileage unknown · Oct 7, 2008
Suspension
I HAVE A 2007 CHEVY IMPALA. BOUGHT IT IN NOV 2007 WITH 13,000 MILES. I NOTICED ALL WINTER DRIVING ON SNOW AND ICE., THAT IT WAS HANDLING TERRIBLE, WAS SWAYING ALL OVER. CONTRIBUTED IT TO THE EXCESSIVE SNOW. IN MAY 2008 MY CHECK ENGINE LIGHT WAS ON TOOK IT TO THE DEALERSHIP AND THEN WAS TOLD BOTH OF MY REAR TIRES WERE WORN DOWN …
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I HAVE A 2007 CHEVY IMPALA. BOUGHT IT IN NOV 2007 WITH 13,000 MILES. I NOTICED ALL WINTER DRIVING ON SNOW AND ICE., THAT IT WAS HANDLING TERRIBLE, WAS SWAYING ALL OVER. CONTRIBUTED IT TO THE EXCESSIVE SNOW. IN MAY 2008 MY CHECK ENGINE LIGHT WAS ON TOOK IT TO THE DEALERSHIP AND THEN WAS TOLD BOTH OF MY REAR TIRES WERE WORN DOWN ON THE INSIDE DOWN TO THE METAL. I NOW HAVE 19,000 MILES ON IT. REAR TIRES HAD TO BE REPLACED AND AN ALIGNMENT. I ASK HOW THIS COULD HAPPEN WITH SO FEW MILES. I WAS TOLD " THAT IT JUST HAPPENS" NO IT DOES NOT JUST HAPPEN. THE REAR WHEEL SPINDLE ROD NEEDED REPLACED AND THIS CAUSED THE TIRE WEAR. THE DEALERSHIP WOULD NOT WORK WITH ME AT ALL AND I HAD TO PAY FOR ALL REPAIRS. I FOUND OUT THAT THEIR WAS POLICE VEHICLE THAT THIS HAPPENED TO AND GM PAID FOR THE TIRES, BECAUSE IT WAS A DEFECTIVE REAR WHEEL SPINDLE ROD. I CONTACTED GM CUSTOMER SERVI CE AND WAS TOLD THAT THEY REPLACED THE TIRES ON THE POLICE CAR BECAUSE IT WAS KNOWN TO GO BAD ON THE POLICE EQUIPPED VEHICLE,.AND OF COURSE IT SHOULDN'T MATTER, A 2007 CHEVY IMPALA IS THE SAME NO MATTER IF THE POLICE ARE DRIVING IT OR IF I AM. I GOT NO WHERE WITH GM, IN FACT I WAS TREATED VERY RUDELY BY THE CUSTOMER SERVICE MANAGE. I AM STILL PURSUING IT. EVERYONE WHO HAS HAD THIS PROBLEM, SHOULD CONTINUE TO PURSUE THIS. IT IS NOT RIGHT, WE SHOULD BE COMPENSATED FOR THIS.*TR
NHTSA ODI #10244623
15,000 miles · Sep 16, 2008
Service Brakes, Hydraulic
FRONT DISC BRAKES MAKE A GRINDING NOISE WHEN APPLIED ESPECIALLY GOING DOWNHILL. ROTORS AND PADS ARE IN PERFECT CONDITION. DEALER SAID THAT THEY ARE NOTED FOR THIS PROBLEM YET THEY WILL DO NOTHING TO CORRECT AS THERE IS PLENTY OF PAD LEFT. NOISE IS VERY BOTHERSOME. IT SOUNDS AS IF THE PADS ARE WORN OUT AND STARTING TO GRIND INTO…
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FRONT DISC BRAKES MAKE A GRINDING NOISE WHEN APPLIED ESPECIALLY GOING DOWNHILL. ROTORS AND PADS ARE IN PERFECT CONDITION. DEALER SAID THAT THEY ARE NOTED FOR THIS PROBLEM YET THEY WILL DO NOTHING TO CORRECT AS THERE IS PLENTY OF PAD LEFT. NOISE IS VERY BOTHERSOME. IT SOUNDS AS IF THE PADS ARE WORN OUT AND STARTING TO GRIND INTO THE ROTORS. THIS IS DEFINITELY A FACTORY DEFECT AND GM SHOULD OFFER A NEW TYPE OF PADS TO ELIMINATE THE NOISE! THESE ARE THE FACTORY ORIGINAL PADS ON THE CAR. *TR
NHTSA ODI #10242477
54,015 miles · Sep 14, 2008
Tires
I HAD MY 2007 CHEVY IMPALA LT SERVICED AT DYER CHEVY (VERO BEACH,FL.) AND SINCE THEN THE TPMS WARNING LIGHT HAS BEEN COMING ON AND OFF DAILY. WENT IN A FEW WEEKS LATER TO HAVE SENSOR RESET AND IT STOPPED FOR A COUPLE OF DAYS. WENT IN ON 9/11/08 AND HAD A DETAILED CHECK WHILE TPMS LIGHT WAS STILL ON AND GOT NEWS THAT THE SENSOR W…
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I HAD MY 2007 CHEVY IMPALA LT SERVICED AT DYER CHEVY (VERO BEACH,FL.) AND SINCE THEN THE TPMS WARNING LIGHT HAS BEEN COMING ON AND OFF DAILY. WENT IN A FEW WEEKS LATER TO HAVE SENSOR RESET AND IT STOPPED FOR A COUPLE OF DAYS. WENT IN ON 9/11/08 AND HAD A DETAILED CHECK WHILE TPMS LIGHT WAS STILL ON AND GOT NEWS THAT THE SENSOR WAS BAD AND HAD TO BE REPLACED, AS WELL AS THE 2 REMOTE TRANSMITTERS, SINCE THEY WOULD NOT WORK WITH THE NEW RECEIVER AT A COST OF $600 PLUS DOLLARS. *TR
NHTSA ODI #10242157