2004 Chevrolet Impala

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT WENT TO THE DEALERS SEVERAL TIMES AND THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THEY DID A RECALL THE PAPER SAID IGNITION SWITCH AND THEY REPLACED 2 KEYS MY CAR WON'T START WITHOUT TURNING THE KEY TO ON AND WAIT 10 MINUTES 3 TIMES. I WENT TO THE DEALER AND I WAS TOLD MY ELECTRICAL SYSTEM WAS ALL MESSED UP AND THEY CHARGED ME 500 PLUS DOLLARS AND STILL HAVING THE SAME PROBLEM .THEY TOLD ME TO TAKE IT TO A LOCKSMITH I DID THAT BEFORE THEY TOLD ME IT WAS A ELECTRICAL PROBLEM. NOW THE DEALER WANTS ANOTHER 500 PLUS TO PUT IN A NEW IGNITION. I'M NEVER DOING ANOTHER RECALL. MY CAR WAS FINE UNTIL THEN I'VE HAD THE CAR SINCE 2006 AND IT'S BEEN KEPT UP BY FIRESTONE. MY SON IS IN THE ARMY AND IT WAS THE FIRST CAR HE EVER BROUGHT AND IT WAS A GREAT CAR. THE DEALER ALSO DID THE 2ND RECALL WHILE THEY HAD IT NOW I'M TOLD IT'S LEAKING OIL. SO DISAPPOINTED [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE RECALL PART WAS AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE GASKET WAS REPLACED AND THE OTHER REMEDY PART WAS UNAVAILABLE. THE VEHICLE WAS AT THE DEALER FOR TWELVE CONSECUTIVE DAYS. THE DEALER REFUSED TO RELEASE THE VEHICLE UNTIL THE REMEDY WAS COMPLETED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AFTER A RAIN STORM, THE CONTACT NOTICED WATER ON THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT EVEN WHEN THE WATER WAS CLEANED UP AND WITHOUT RAINY WEATHER, WATER REMAINED ON THE FLOOR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BUT THE AIR BAGS FAILED TO DEPLOY. THE DETAILS OF THE CRASH WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER SUSTAINED A CONCUSSION FROM HITTING HER HEAD ON THE STEERING WHEEL OF THE VEHICLE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

MY CAR WILL NO LONGER MOVE WHEN PLACED IN DRIVE OR IN ANY OF THE LOWER GEARS. IT MOVES FINE IN REVERSE. THE REPAIR FACILITY TOLD ME IT WAS THE I OUT DRUM. THE ONLY WAY TO REPLACE IT IS WITH A NEW DRUM THAT HAS UPDATED SPECIFICATIONS. THERE HAS BEEN PROBLEMS WITH THE CURRENT INPUT DRUM THAT HAS RESULTED IN THE NEED FOR AN I PUT DRUM WITH UPDATED SPECS. IF THERE IS PROBLEMS WITH THE ORIGINAL DRUM SHOULD NOT A RECALL BE ISSUED?

THE CAR IS EQUIPPED WITH AN PASSLOCK ANTITHEFT SYSTEM THAT REGULARLY FAILS. THERE ARE HUNDREDS OF THE SAME COMPLAINTS BY OWNERS ALL OVER THE INTERNET. THE CAR WON'T START FOR AT LEASE 10 MINUTED BECAUSE IT THINKS IT'S BEING STOLEN. SOMETIME IT WON'T START AT ALL AND I HAVE TO UNHOOK THE BATTERY AND TRY TO BYPASS THE SYSTEM. I LEARNED THAT THIS HAS HAPPENED TO OTHERS WHILE DRIVING ALMOST CAUSING A COLLISSION. THE DEALERSHIP I GO TO ACTS LIKE THEY'VE NEVER HEARD OF IT AND CAN'T FIX IT. IT'S UNSAFE FOR MY WIFE AND KID TO BE RIDING IN.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE CONTACT AND HER HUSBAND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A STRONG ODOR OF FUEL WAS NOTICED WITHIN THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.