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2004 Chevrolet Impala

Owner reports · Recalls · Investigations

When problems were reported

Mileage at the reported incident

860 reports with mileage · 212 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 681 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 104 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

44 crash reports21 fire reports34 injury reports

Exterior Lighting complaints

104 reports
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95,000 miles · Feb 7, 2012
Exterior Lighting

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WITH THE HEADLIGHTS ACTIVATED AND SUDDENLY WITHOUT WARNING THE HEADLIGHTS STOPPED ILLUMINATING FOR A FEW SECONDS. THE SAME MALFUNCTION RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER W…

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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WITH THE HEADLIGHTS ACTIVATED AND SUDDENLY WITHOUT WARNING THE HEADLIGHTS STOPPED ILLUMINATING FOR A FEW SECONDS. THE SAME MALFUNCTION RECURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 03/14/12*LJ THE MULTI-FUNCTION SWITCH WAS REPLACED AT A COST OF $ 495.78

NHTSA ODI #10447009

102,000 miles · Oct 21, 2011
Exterior Lighting

TURN SIGNALS COME BUT DO NOT BLINK. HAZARD SIGNAL COMES ON BUT DOES NOT BLINK. *TR

NHTSA ODI #10432312

125,000 miles · Oct 4, 2011
Engine And Engine CoolingExterior Lighting

SECURITY LIGHT COMES ON WHILE DRIVING AFTER CAR IS TURNED OFF IT WONT START UNLESS I TURN ON THE IGNITION SWITCH AND LET IT SIT FOR 20 MINUTES THEN THE CAR WILL START. TURN SIGNALS LIGHTS RARELY WORKS PROPERLY AND THE CHECK ENGINE LIGHT STAYS ON I'VE MADE THE REPAIRS UNDER THE CODES AND THE CHECK ENGINE LIGHT IS STILL ON THIS IS…

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SECURITY LIGHT COMES ON WHILE DRIVING AFTER CAR IS TURNED OFF IT WONT START UNLESS I TURN ON THE IGNITION SWITCH AND LET IT SIT FOR 20 MINUTES THEN THE CAR WILL START. TURN SIGNALS LIGHTS RARELY WORKS PROPERLY AND THE CHECK ENGINE LIGHT STAYS ON I'VE MADE THE REPAIRS UNDER THE CODES AND THE CHECK ENGINE LIGHT IS STILL ON THIS IS DEALING WITH THE EMISSION TESTING. *TR

NHTSA ODI #10428721

134,410 miles · Sep 28, 2011
Exterior Lighting

MY HUSBAND WAS DRIVING AT NIGHT AT APPROXIMATELY 55 MPH, WITH MY DIM HEADLAMPS ON. WITHOUT ANY WARNING THE HEADLAMPS WENT OUT, HE WENT OFF THE RIGHT SIDE OF THE ROAD WAY TO AVOID ANY PROBLEMS. AFTER CHECKING HE DID HAVE HIGH BEAMS AND FOG LIGHTS YET. HE PROCEEDED HOME ON HIGH BEAMS. THE LOW BEAMS NEVER HAVE COME BACK ON. …

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MY HUSBAND WAS DRIVING AT NIGHT AT APPROXIMATELY 55 MPH, WITH MY DIM HEADLAMPS ON. WITHOUT ANY WARNING THE HEADLAMPS WENT OUT, HE WENT OFF THE RIGHT SIDE OF THE ROAD WAY TO AVOID ANY PROBLEMS. AFTER CHECKING HE DID HAVE HIGH BEAMS AND FOG LIGHTS YET. HE PROCEEDED HOME ON HIGH BEAMS. THE LOW BEAMS NEVER HAVE COME BACK ON. *TT

NHTSA ODI #10427787

115,000 miles · Sep 24, 2011
Electrical SystemExterior Lighting

THE TURN SIGNALS STOP WORKING FOR NO REASON. BOTH RIGHT AND LEFT TURN SIGNALS WILL JUST NOT WORK. I FOUND A TEMPORARY FIX ON A CAR FORUM ON THE WEB. IF YOU TURN THE HAZARD LIGHT SWITCH ON AND OFF A FEW TIMES THEN THE TURN SIGNALS WILL WORK AGAIN FOR AWHILE. AT FIRST IT HAPPENED ONLY OCCASIONALLY. NOW IT IS HAPPENING ON A DAILY B…

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THE TURN SIGNALS STOP WORKING FOR NO REASON. BOTH RIGHT AND LEFT TURN SIGNALS WILL JUST NOT WORK. I FOUND A TEMPORARY FIX ON A CAR FORUM ON THE WEB. IF YOU TURN THE HAZARD LIGHT SWITCH ON AND OFF A FEW TIMES THEN THE TURN SIGNALS WILL WORK AGAIN FOR AWHILE. AT FIRST IT HAPPENED ONLY OCCASIONALLY. NOW IT IS HAPPENING ON A DAILY BASIS. AND YOU DON'T FIND OUT UNTIL YOU ARE GOING TO MAKE A TURN OR SWITCH LANES ON THE HIGHWAY. I FOUND SO MANY COMPLAINTS ABOUT THIS PROBLEM ON THE CAR FORUMS TO INDICATE TO ME THAT MINE IS NOT AN ISOLATED PROBLEM. THIS IS THE SECOND ELECTRICAL COMPLAINT I'VE HAD TO MAKE ON THIS CAR. THE OTHER PROBLEM WAS WITH THE SPEEDOMETER AND OTHER GAUGES NOT FUNCTIONING WHICH REQUIRED A VERY EXPENSIVE FIX. *TR

NHTSA ODI #10427050

100,000 miles · Sep 13, 2011
Exterior Lighting

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED SPORADICALLY. THE CONTACT MENTIONED THAT THE WERE REPLACED AS A TEMPORARY REMEDY BUT IT FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID …

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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HEADLIGHTS FAILED SPORADICALLY. THE CONTACT MENTIONED THAT THE WERE REPLACED AS A TEMPORARY REMEDY BUT IT FAILED TO REPAIRED THE PROBLEM. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 200,000.

NHTSA ODI #10425229

200,000 miles · Aug 30, 2011
Exterior Lighting

ROUGHLY AROUND 2 1/2 TO 3 YEARS AGO, I WAS DRIVING ACROSS A LEVEE WHEN MY HEADLIGHTS WENT COMPLETELY WENT OUT-THE LIGHTS CAME BACK ON THE NEXT DAY. THEN AGAIN 2 DAYS LATER WENT COMPLETELY OUT, THEREFORE, I HAD THE DIMMER SWITCH REPLACED. 2 MONTHS AGO MY HEADLIGHTS WENT OUT AGAIN. THIS TIME WHEN THEY CAME BACK ON, THEY ONLY WORKE…

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ROUGHLY AROUND 2 1/2 TO 3 YEARS AGO, I WAS DRIVING ACROSS A LEVEE WHEN MY HEADLIGHTS WENT COMPLETELY WENT OUT-THE LIGHTS CAME BACK ON THE NEXT DAY. THEN AGAIN 2 DAYS LATER WENT COMPLETELY OUT, THEREFORE, I HAD THE DIMMER SWITCH REPLACED. 2 MONTHS AGO MY HEADLIGHTS WENT OUT AGAIN. THIS TIME WHEN THEY CAME BACK ON, THEY ONLY WORKED ON BRIGHT. I CANNOT DIM MY LIGHTS AND HAVE BEEN PULLED OVER TWICE-ONCE BY A STATE TROOPER AND ANOTHER TIME BY THE LOCAL POLICE DEPARTMENT. *TR

NHTSA ODI #10422688

141,852 miles · Jun 17, 2011
Electrical SystemExterior Lighting

THE HEADLIGHTS ON MY 2004 CHEVY IMPALA JUST SUDDENLY WENT OUT DURING NIGHT TIME DRIVING. THE ONLY THING THAT WOULD GIVE ME ANY LIGHT WAS TO HOLD BACK ON THE DIMMER SWITCH LEVER. I HAVE SINCE LEARNED THAT THIS MALFUNCTION HAS HAPPENED TO HUNDREDS OF OWNERS OF IMPALAS. THE SWITCH IS QUOTED AS COSTING OVER $500 AND INSTALLATION …

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THE HEADLIGHTS ON MY 2004 CHEVY IMPALA JUST SUDDENLY WENT OUT DURING NIGHT TIME DRIVING. THE ONLY THING THAT WOULD GIVE ME ANY LIGHT WAS TO HOLD BACK ON THE DIMMER SWITCH LEVER. I HAVE SINCE LEARNED THAT THIS MALFUNCTION HAS HAPPENED TO HUNDREDS OF OWNERS OF IMPALAS. THE SWITCH IS QUOTED AS COSTING OVER $500 AND INSTALLATION ANOTHER $200. THAT'S ALOT FOR A COMMONLY DEFECTIVE PLASTIC PART! IT'S ALSO A VERY POOR DESIGN TO HAVE ALL HEADLIGHTS GO OUT SIMPLY BECAUSE THE DIMMER SWITCH IS MALFUNCTIONING. *TR

NHTSA ODI #10407289

85,000 miles · Apr 6, 2011
Exterior Lighting

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE CONTACT HAD TO UTILIZE THE HIGH BEAM HEADLIGHTS IN ORDER TO ILLUMINATE THE ROADWAY. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE BRIGHT AND DIM SWITCH WOULD NEED TO …

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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HEADLIGHTS SUDDENLY FAILED. THE CONTACT HAD TO UTILIZE THE HIGH BEAM HEADLIGHTS IN ORDER TO ILLUMINATE THE ROADWAY. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THE BRIGHT AND DIM SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. UPDATED 5/24/11 *CN THE CONSUMER STATED THE MANUAL SWITCH DID NOT WORK. THE CONSUMER STATED HE HAD TO USE THE HIGHBEAM LIGHTS. UPDATED 096/03/11

NHTSA ODI #10394414

150,000 miles · Mar 16, 2011
Exterior Lighting

HEADLIGHTS WENT OUT COMPLETELY AFTER DARK AT 55 MPH .THE PROBLEM IS IN THE QUALITY OF THE HIGH /LOW BEAM SELECTOR I WAS TOLD .I AM REPLACING THE THIRD SWITCH THIS WEEK 3/16/11 SINCE 09/20/09 . THIS TO ME SEEMS TO BE A GM SAFETY PROBLEM WHICH I THINK SHOULD BE A MFG RECALL . HAVE OWNED MANY OF VEHICLES AND NEVER TOTALLY LOST H…

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HEADLIGHTS WENT OUT COMPLETELY AFTER DARK AT 55 MPH .THE PROBLEM IS IN THE QUALITY OF THE HIGH /LOW BEAM SELECTOR I WAS TOLD .I AM REPLACING THE THIRD SWITCH THIS WEEK 3/16/11 SINCE 09/20/09 . THIS TO ME SEEMS TO BE A GM SAFETY PROBLEM WHICH I THINK SHOULD BE A MFG RECALL . HAVE OWNED MANY OF VEHICLES AND NEVER TOTALLY LOST HEADLIGHTS . THE COST IS ALSO UNHEARD OF CAN BE $500 OR MORE

NHTSA ODI #10391946

Official recalls

4

15V701000 · Engine And Engine Cooling:engine; Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Oct 26, 2015

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence & remedy

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Additional source detail variants (2)

Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

Engine And Engine Cooling:engine

General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.

Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.

Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engine’s front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.

15V201000 · Engine And Engine Cooling:engine

Apr 6, 2015

General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.

Consequence & remedy

Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V287000 · Service Brakes, Hydraulic

Jun 23, 2004

CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.

Consequence & remedy

Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.

Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.