THE SPEEDOMETER STOPPED WORKING. IT FIRST STARTED MISREADING SPEEDS, SAYING IT WAS 30 MPH ON HIGHWAY (I WAS AROUND 55 MPH) AND THEN STOPPED READING. IT WILL WORK AND THEN MONTHS LATER START MALFUNCTIONING ONE OR TWICE, UNTIL LAST WEEK IT TOTALLY STOPPED WORKING. AL OTHER GAUGES SEEM TO BE WORKING, BUT IT MAKES A 'LIGHT FLASH' NO…
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THE SPEEDOMETER STOPPED WORKING. IT FIRST STARTED MISREADING SPEEDS, SAYING IT WAS 30 MPH ON HIGHWAY (I WAS AROUND 55 MPH) AND THEN STOPPED READING. IT WILL WORK AND THEN MONTHS LATER START MALFUNCTIONING ONE OR TWICE, UNTIL LAST WEEK IT TOTALLY STOPPED WORKING. AL OTHER GAUGES SEEM TO BE WORKING, BUT IT MAKES A 'LIGHT FLASH' NOW AND THEN. SOME INTERIOR LIGHTS (MIRRORS) WILL STOP WORKING WHEN IT DOES THIS PANEL FLASH. I'M TOLD IT IS A CLUSTER ISSUE, KNOWN FOR THESE MODELS. I BOUGHT THIS CAR STRAIGHT FROM THE DEALER, BRAND NEW IN 2004, AND HAVE MAINTAINED PER SPEC, REGULARLY. *TR
NHTSA ODI #10511515
41,650 miles · Apr 9, 2013
Electrical System
I DROVE MY 2004 IMPALA TO THE STORE, WHEN I RETURNED TO MY CAR IT WOULD NOT START! SINCE I HAD JUST SIGNED THE PAPERS ON IT I TOOK IT BACK TO THE DEALER ONCE IT STARTED. THEY PUT $500.00 WOULD OF REPAIR WORK INTO IT BUT THAT DID NOT FIX THE PROBLEM. IT HAPPENED AGAIN JUST AFTER MY 3 MONTH WARRANTY EXPIRED. IT USED TO IT EVERY SO…
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I DROVE MY 2004 IMPALA TO THE STORE, WHEN I RETURNED TO MY CAR IT WOULD NOT START! SINCE I HAD JUST SIGNED THE PAPERS ON IT I TOOK IT BACK TO THE DEALER ONCE IT STARTED. THEY PUT $500.00 WOULD OF REPAIR WORK INTO IT BUT THAT DID NOT FIX THE PROBLEM. IT HAPPENED AGAIN JUST AFTER MY 3 MONTH WARRANTY EXPIRED. IT USED TO IT EVERY SO OFTEN UNTIL RECENTLY IT HAS BEEN DOING IT A FEW TIMES A DAY. *TR
NHTSA ODI #10505721
Mileage unknown · Apr 5, 2013
Electrical System
I HAVE A 2004 CHEVY IMPALA AND SECURITY LIGHT BLINKS ON AND OFF. WHEN IT DOES THIS MY CAR WON'T START I READ ONLINE IF I LEAVE THE CARS KEY TURNED OVER FOR 10 MINUTES IT WILL START BUT HERE LATELY ITS GETTING WORSE. I HAVE READ ONLINE AND THERE ARE A LOT OF OTHER PEOPLE WITH THE SAME MAKE AND THE SAME MODEL THAT ARE HAVING THE S…
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I HAVE A 2004 CHEVY IMPALA AND SECURITY LIGHT BLINKS ON AND OFF. WHEN IT DOES THIS MY CAR WON'T START I READ ONLINE IF I LEAVE THE CARS KEY TURNED OVER FOR 10 MINUTES IT WILL START BUT HERE LATELY ITS GETTING WORSE. I HAVE READ ONLINE AND THERE ARE A LOT OF OTHER PEOPLE WITH THE SAME MAKE AND THE SAME MODEL THAT ARE HAVING THE SAME PROBLEM. WHEN HOOKED UP TO A COMPUTER IT SAYS NOTHING IS WRONG WITH IT. I HAVE TALKED TO 2 DIFFERENT CHEVY DEALERSHIPS AND THEY JUST BRING UP HOOKING IT UP TO A COMPUTER. I THINK IT SHOULD BE RECALLED IF A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. HERE'S OTHER COMPLIMENTS THAT I HAVE FOUND ONLINE. HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ELECTRICAL/WONT_START_SECURITY_LIGHT_COMES_ON.SHTML. *TR
NHTSA ODI #10507311
47,000 miles · Apr 3, 2013
Electrical System
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000.
NHTSA ODI #10505518
75,000 miles · Mar 11, 2013
Electrical System
SPEEDOMETER AND TACH QUIT WORKING. WOULD NOT RESET TO 0. ALL OTHER GAUGES CONTINUED TO WORK. SAW THERE WAS A RECALL ON THE PRODUCT FOR OTHER MODEL YEARS BUT NOT ON THE 2004. DEALER SAID IT IS NOT TYPICAL BUT A SIMPLE SEARCH ON LINE SHOWED A SUBSTANTIAL NUMBER OF COMPLAINTS. GM GOT REIMBURSED BY THEIR PROVIDER FOR MALFUNCTIO…
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SPEEDOMETER AND TACH QUIT WORKING. WOULD NOT RESET TO 0. ALL OTHER GAUGES CONTINUED TO WORK. SAW THERE WAS A RECALL ON THE PRODUCT FOR OTHER MODEL YEARS BUT NOT ON THE 2004. DEALER SAID IT IS NOT TYPICAL BUT A SIMPLE SEARCH ON LINE SHOWED A SUBSTANTIAL NUMBER OF COMPLAINTS. GM GOT REIMBURSED BY THEIR PROVIDER FOR MALFUNCTIONING GAUGE MOTORS BUT THIS WAS NOT PASSED ONTO THE CAR OWNERS? HOW CAN THAT HAPPEN? *TR
NHTSA ODI #10502312
218,000 miles · Mar 7, 2013
Electrical SystemExterior Lighting
LAST JULY THE DASH LIGHTS AND INTERIOR PANEL LIGHTS STOPPED WORKING. THEY COULD BE MADE TO WORK INTERMITTENTLY BY WIGGLING THE HEADLAMP SWITCH AND / OR BANGING ON THE INSTRUMENT PANEL. LAST NIGHT MY SON WAS DRIVING HOME AT APPROXIMATELY 9:30 PM ON A 4 LANE SECONDARY ROAD AT APPROXIMATELY 45 MPH IN MODERATE TRAFFIC AND ALL OF TH…
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LAST JULY THE DASH LIGHTS AND INTERIOR PANEL LIGHTS STOPPED WORKING. THEY COULD BE MADE TO WORK INTERMITTENTLY BY WIGGLING THE HEADLAMP SWITCH AND / OR BANGING ON THE INSTRUMENT PANEL. LAST NIGHT MY SON WAS DRIVING HOME AT APPROXIMATELY 9:30 PM ON A 4 LANE SECONDARY ROAD AT APPROXIMATELY 45 MPH IN MODERATE TRAFFIC AND ALL OF THE HEADLAMPS WENT OUT WITH NO WARNING, LEAVING HIM UNABLE TO SEE THE ROAD AHEAD. HE RAN OVER A CURB, BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND BRING IT TO A STOP IN A NEARBY PARKING LOT. HE AND HIS PASSENGERS (2) WERE VERY SHAKEN EMOTIONALLY. THE CAR WAS LEFT THERE OVERNIGHT. WHEN IT WAS PICKED UP DURING THE DAYLIGHT HOURS TODAY, THE HEADLIGHTS WERE WORKING AGAIN. AFTER DRIVING IT HOME AND TURNING THE HEADLIGHTS ON AND OFF MANUALLY, THEY QUIT AGAIN. THEY COULD BE MADE TO WORK INTERMITTENTLY BY WIGGLING THE DIMMER SWITCH / TURN SIGNAL LEVER ON THE STEERING COLUMN. I CALLED THE CHEVROLET DEALERSHIP NEARBY AND WAS TOLD THAT THIS WAS A COMMON PROBLEM AND THE PART WAS OVER $500. I BELIEVE THIS TO BE A SEVERE SAFETY PROBLEM IF THIS IS COMMON TO THESE VEHICLES, AS MY SON AND HIS PASSENGERS COULD HAVE BEEN SERIOUSLY IF NOT FATALLY INJURED HAD THE CIRCUMSTANCES BEEN DIFFERENT. *TR
NHTSA ODI #10502004
130,000 miles · Mar 4, 2013
Electrical System
APPROXIMATELY A YEAR AGO MY TEMPERATURE GAUGE AND GAS GAUGE QUIT WORKING. I WAS NOT TOO CONCERNED BECAUSE I KNEW HOW MANY MILES I COULD GO ON A FULL TANK OF GAS SO I JUST JUDGED MY GAS BY MY MILEAGE COUNTER. NOW THIS EVENING MY SPEEDOMETER QUIT WORKING. WHILE COMPLETELY STOPPED, WITH THE ENGINE TURNED OFF IT SAID THAT I WAS G…
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APPROXIMATELY A YEAR AGO MY TEMPERATURE GAUGE AND GAS GAUGE QUIT WORKING. I WAS NOT TOO CONCERNED BECAUSE I KNEW HOW MANY MILES I COULD GO ON A FULL TANK OF GAS SO I JUST JUDGED MY GAS BY MY MILEAGE COUNTER. NOW THIS EVENING MY SPEEDOMETER QUIT WORKING. WHILE COMPLETELY STOPPED, WITH THE ENGINE TURNED OFF IT SAID THAT I WAS GOING 30 MPH. WHEN I WAS DRIVING, THE NEEDLE SEEMED TO "JERK" A LOT. ALSO RECENTLY MY CAR SEEMS TO BE SLUGGISH OR ACT LIKE IT IS GOING TO STALL. I HAVE ALSO HAD SOME OCCASIONS WHEN MY CAR WON'T START AFTER JUST TURNING THE KEY OFF. IF I WAIT A LITTLE WHILE OR OVERNIGHT THEN IT WILL START LIKE NOTHING WAS WRONG. I AM VERY CONCERNED BECAUSE MY 17 YEAR OLD ALSO DRIVES THIS VEHICLE AND I HAVE TO DO A LOT OF HIGHWAY DRIVING. *TR
NHTSA ODI #10501304
52,000 miles · Feb 22, 2013
Electrical System
ON SEVERAL OCCASIONS I HAVE BEEN STRANDED BECAUSE MY CAR WILL NOT START. IT APPARENTLY HAS SOMETHING TO DO WITH THE SECURITY PASSLOCK SYSTEM. WHEN YOU INSERT THE KEY NOTHING HAPPENS. IT IS AS THOUGH IT DOES NOT RECOGNIZE YOUR KEY AS A VALID KEY. THE SYSTEM PREVENTS THE CAR FROM STARTING EVEN THOUGH ALL THE OTHER SYSTEMS, RAD…
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ON SEVERAL OCCASIONS I HAVE BEEN STRANDED BECAUSE MY CAR WILL NOT START. IT APPARENTLY HAS SOMETHING TO DO WITH THE SECURITY PASSLOCK SYSTEM. WHEN YOU INSERT THE KEY NOTHING HAPPENS. IT IS AS THOUGH IT DOES NOT RECOGNIZE YOUR KEY AS A VALID KEY. THE SYSTEM PREVENTS THE CAR FROM STARTING EVEN THOUGH ALL THE OTHER SYSTEMS, RADIO, LIGHTS, ELECTRIC WINDOWS AND DOORS ARE STILL FUNCTIONAL BUT IT IS AS THOUGH IT DOES NOT RECOGNIZE THAT THE CAR IS IN PARK OR NEUTRAL AND DOES NOT ALLOW IT TO START. AFTER SEVERAL MINUTES IT USUALLY STARTS. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT AND AFTER RUNNING THE DIAGNOSTIC TESTING ON IT TELL ME THEY CAN FIND NOTHING WRONG WITH IT. THEY SAY "UNABLE TO DUPLICATE CUSTOMER CONCERN". SINCE THE PROBLEM HAPPENS OCCASIONALLY I AM SURE THEY CANNOT DUPLICATE. I HAVE FOUND ON LINE THAT THERE WAS A TECHNICAL SERVICE BULLETIN #40847003 DATED 9/1/04 ON THIS PROBLEM AND THAT THE SAME DIAGNOSTIC SERVICE CODES OF B2958 AND 2960 ARE REFLECTED ON THE BULLETIN. I ALSO REVIEWED THE FIRST 200 COMPLAINTS ON THIS SITE AND SEE THAT 26 OF THOSE 200 WERE FOR THIS SAME MATTER. I AM SURE THERE ARE MANY MORE IN THE REMAINING 545 COMPLAINTS. IF CHEVROLET KNEW THIS WAS A PROBLEM IN THE YEAR THIS CAR WAS SOLD 2004 SHOULDN'T A RECALL HAVE BEEN DONE AT THAT TIME WHEN THE CAR WAS UNDER WARRANTY? CAN A RECALL NOT BE DONE ON THIS CONTINUING PROBLEM? *TR
NHTSA ODI #10499733
105,500 miles · Feb 8, 2013
Electrical System
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND THE TACHOMETER WAS INOPERABLE. THE CONTACT ALSO STATED THAT THE SPEEDOMETER CONSTANTLY DISPLAYED 30 MPH AND THE TACHOMETER CONSTANTLY DISPLAYED 1000 RPM. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE BUT WAS UNABLE TO LOCAT…
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND THE TACHOMETER WAS INOPERABLE. THE CONTACT ALSO STATED THAT THE SPEEDOMETER CONSTANTLY DISPLAYED 30 MPH AND THE TACHOMETER CONSTANTLY DISPLAYED 1000 RPM. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE BUT WAS UNABLE TO LOCATE A FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED WHO STATED THEY NEEDED MORE THAN ONE HUNDRED COMPLAINTS ON THE WEBSITE BEFORE ISSUING A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,500.
NHTSA ODI #10496850
75,000 miles · Feb 5, 2013
Electrical System
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE TACHOMETER WOULD NOT PROVIDE A READING. AFTER TIME PROGRESSED, THE FUEL GAUGE AND THE SPEEDOMETER BEGAN PROVIDED INACCURATE READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. T…
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TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE TACHOMETER WOULD NOT PROVIDE A READING. AFTER TIME PROGRESSED, THE FUEL GAUGE AND THE SPEEDOMETER BEGAN PROVIDED INACCURATE READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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