2004 Chevrolet Impala

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH TO TURN THE VEHICLE ON, THE VEHICLE FAILED TO START UNTIL MINUTES LATER AND THE SECURITY ALARM WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

DEAR GM, MY NAME IS [XXX] AND I HAVE COME SO CLOSE TO HAVING A ACCIDENT IN MY CAR IT HAVE CUT OFF TWICE WHILE I WAS DRIVING TO WORK . BY THE GRACE OF GOD I LEAVE FOR WORK AT 3:00 IN THE MORNING. SO WHEN IT CUT OFF ON THE HIGH WAY THEIR WERE NO TRAFFIC. BUT IT THEN CUT OFF AGAIN WHILE I WAS MAKING A TURN , AND THANK GOD AGAIN THAT THE DRIVER IN FRONT OF ME THAT WAS BACKING UP WAS QUICK TO STOP BECAUSE I COULD N"T MOVE. SO COULD YOU PLEASE FIX THIS PROBLEM. I HAVE BEEN CALLING TO GET THIS PROBLEM FIX AND NO ONE FROM YOUR COMPANY GET ON THE PHONE THEY HAVE ME WAITING OVER AN HOUR THEN MAKES A RING SOUND OUT OF NOWHERE. PLEASE CONTACT ME AT [XXX] I AM SCARED FOR MY LIFE IN THIS CAR, IT IS MY ONLY MEANS TO WORK SO I GOT"S TO DRIVE IT . PLEASE CALL ASP THANK YOU -MY ADDRESS IS [XXX] VIN[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND TRAVELED INTO A DITCH. AS A RESULT, THE VEHICLE ROLLED OVER AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 14V00000 (ELECTRICAL SYSTEM) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE DEALER REFUSED TO PERFORM THE RECALL REPAIRS DUE TO THE CONTACT NOT HAVING THE ORIGINAL KEYS. THE CONTACT STATED THE VEHICLE WAS PURCHASED FROM A DEALER AND THE ORIGINAL KEYS WAS NEVER PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY STATED THAT THE PARTS WERE SUPPOSED TO BECOME AVAILABLE IN A COUPLE OF WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVEN'T BEEN PHYSICALLY HURT BECAUSE OF THIS IGNITION SWITCH RE-CALL BUT IT HAS MADE ME DISPLACED FOR DAYS ON END BECAUSE THE CAR WOULDN'T START. I'VE MISSED WORK ON MORE THAN ONE OCCASION AND THEN I'M BEING TOLD BY GM THAT THE PART ISN'T BUILT, THERE ISN'T ENOUGH TO GO AROUND, IT'S LIKE WHAT ARE WE AS GM OWNERS SUPPOSE TO DO UNTIL THE PART AND THEN WAIT TO SEE FOR THE CHEVY HOUSE TO CALL TO REPLACE THE PART. WHY SHOULD I HAVE TO BE DISPLACED AND DISHEVELED BUT I WON'T BE COMPENSATED UNLESS I'M HURT? THIS MAKES NO SENSE I DIDN'T ASK FOR MY CAR TO HAVE ISSUES OF THIS SORT BUT YET I'M MISSING TIME OFF OF WORK BECAUSE THE WORK WON'T CRANK. WHAT CAN BE DONE ABOUT MY ISSUE EVEN THOUGH I'M NOT PHYSICALLY HURT? *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000.

THE SPEEDOMETER NEEDLE WOULD STICK JUST OUT OF THE BLUE AND EVERY YOU WOULD EXCEL IT WOULD GO UP MORE BUT NEVER COME BACK DOWN. THE ONLY WAY TO GET THE NEEDLE TO COME DOWN SO IT DIDN'T WRAP COMPLETELY AROUND WOULD BE TO PULL OVER AND TURN THE KEY TO THE OFF POSITION AND THEN REPEATEDLY TURN THE KEY FROM OFF TO ACCESSORIES ON (THE SPOT RIGHT BEFORE THE CAR STARTS). EACH TIME YOU TURN IT FROM OFF TO ON THE NEEDLE WOULD DROP ABOUT 3-5 MPH. IT SOMETIMES TOOK A FEW MINUTES AND WAS A REAL PAIN IF YOU WERE DRIVING IN A BIG CITY OR TOWN WITH A LOT OF STOP AND GO BECAUSE YOU WOULD HAVE TO PULL OVER ABOUT EVERY 4 OR 5 TIMES JUST TO GET ACROSS TOWN. THIS WAS RECALLED IN THE TRUCKS AND TRAILBLAZERS I WAS TOLD, SO I AM NOT SURE WHY IT WAS NEVER RECALLED IN THE IMPALAS. IT WAS AN EXPENSIVE FIX, BUT HAD TO BE DONE. *TR