Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
670–25K
6625–50K
9150–75K
8175–100K
121100–150K
87150K+
513 reports with mileage · 181 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 264 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports32 fire reports23 injury reports
What owners actually said
694 reports
21,818 miles · Mar 9, 2004
Power Train
WHEN ON ANY GRADE OF INCLINE THE CAR WILL BEGIN TO ROLL BACKWARDS UNLESS GAS PEDAL IS PRESSED QUICKLY AND QUITE HARD. THIS ALMOST RESULTED IN ME HITTING A CAR BEHIND ME WHILE WAITING FOR A RED LIGHT ON AN INCLINE WHEN I REMOVED MY FOOT FROM THE BRAKE PEDAL. THIS HAS HAPPENED SEVERAL TIMES NOW AND I HAVE TO KEEP MY FOOT ON THE B…
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WHEN ON ANY GRADE OF INCLINE THE CAR WILL BEGIN TO ROLL BACKWARDS UNLESS GAS PEDAL IS PRESSED QUICKLY AND QUITE HARD. THIS ALMOST RESULTED IN ME HITTING A CAR BEHIND ME WHILE WAITING FOR A RED LIGHT ON AN INCLINE WHEN I REMOVED MY FOOT FROM THE BRAKE PEDAL. THIS HAS HAPPENED SEVERAL TIMES NOW AND I HAVE TO KEEP MY FOOT ON THE BRAKE AS I BEGIN TO ACCELERATE OR THE ROLL BACK OCCURS. ALSO ATTEMPTING TO PARK AT MY DAUGHTERS SCHOOL WHERE THE PARKING SPOTS HAVE TO BE PULLED UP INTO, THE CAR ROLLS BACK RATHER QUICKLY AS IF IT WERE IN NEUTRAL. I HAVE ALSO NOTICED THAT IT HAS SOME PROBLEMS ADVANCING IT'S GEARS IF THE ENGINE IS UNDER STRAIN. I'M VERY WORRIED THAT MY CAR ROLLING BACK WILL RESULT IN ACCIDENT.
NHTSA ODI #10060855
Mileage unknown · Feb 26, 2004
Electrical System
THE CONSUMER HAD TO USE EXCESSIVE FORCE TO ACTIVATE THE HORN. *AK THE DEALER FOUND NOTHING WRONG WITH THE HORN ASSEMBLY. *NM
NHTSA ODI #10055386
40,000 miles · Feb 10, 2004
Service Brakes, Hydraulic
FRONT BRAKE ROTORS WORE OUT, CAUSING HEAVY VIBRATION IN THE VEHICLE WHEN BRAKING. DEALERSHIP WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK THE DEALER REPLACED THE WARPED ROTORS AND CLEANED THE PADS BUT THE VIBRATION RECURRED. THE CONSUMER HAD TWO DIFFERENT TECHNICIANS FAX HIM A COPY OF GENERAL MOTOR DOCUMENTS PER…
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FRONT BRAKE ROTORS WORE OUT, CAUSING HEAVY VIBRATION IN THE VEHICLE WHEN BRAKING. DEALERSHIP WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK THE DEALER REPLACED THE WARPED ROTORS AND CLEANED THE PADS BUT THE VIBRATION RECURRED. THE CONSUMER HAD TWO DIFFERENT TECHNICIANS FAX HIM A COPY OF GENERAL MOTOR DOCUMENTS PERTAINING ROTOR PROBLEMS. *NM
NHTSA ODI #10053440
3,900 miles · Feb 9, 2004
Engine And Engine Cooling
DRIVING 2003 IMPALA IN RAIN WHEN ENGINE DIED SUDDENLY IN THE MIDDLE OF STREET,CAUSING TRAFFIC HAZARD. STARTER REFUSED TO TURN OVEREVEN THOUGH ELCTRICSL SYSTEM CONTINUED TO FUNCTION, DEALER SAID WATER GOT INTO ENGINE AND CHEVY WAS NOT RESPONCIBLE, ENGINE WOULD HAVE TO BE REBUILT AT OWNERS EXPENSE.
NHTSA ODI #10056886
Mileage unknown · Feb 6, 2004
Visibility
CHVE IMPALA, WINDSHIELD WIPER FLUID TENDS TO FREEZE EASILY. *AK
NHTSA ODI #10056690
9 miles · Jan 23, 2004
Engine And Engine CoolingService Brakes, Hydraulic
THERE WAS A BAD ODOR WITHIN THE CABIN OF THE VEHICLE. THE ODOR DID NOT OCCUR WHEN THE AIR CONDITIONER WAS ON . THE ODOR MADE THE OCCUPANTS SICK. THE CAUSE AND LOCATION OF THE ODOR WAS UNKNOWN ALTHOUGH THE DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES. THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALERSHIP IN…
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THERE WAS A BAD ODOR WITHIN THE CABIN OF THE VEHICLE. THE ODOR DID NOT OCCUR WHEN THE AIR CONDITIONER WAS ON . THE ODOR MADE THE OCCUPANTS SICK. THE CAUSE AND LOCATION OF THE ODOR WAS UNKNOWN ALTHOUGH THE DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES. THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALERSHIP INDICATED THAT IT WAS CAUSED BY THE ROTORS BEING TO THIN. *AK THE ODOR WAS CAUSED BY A BAD FAN MOTOR. THE DEALER REPLACED THE PART. THE BRAKE ROTOR PROBLEM CONTINUED. GM REFUSED TO RESOLVE THE PROBLEM. *SC *JB
NHTSA ODI #10047921
10,772 miles · Jan 22, 2004
Power Train
AUTOMATIC TRANSMISSION PERIODICALLY FAILS TO PROCEED WITH SHIFTS AFTER REACHING 25-30 MPH. AT THAT POINT, THE ENGINE ROARS, AS THOUGH IT HAD BEEN SHIFTED INTO NEUTRAL, AND THE VEHICLE CEASES TO ACCELERATE. SOMETIMES THIS IS RESOLVED WHEN THE CAR SHIFTS WITH A LURCH. MOST OFTEN, IT IS NECESSARY TO REDUCE THE SPEAD AND ONCE AGA…
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AUTOMATIC TRANSMISSION PERIODICALLY FAILS TO PROCEED WITH SHIFTS AFTER REACHING 25-30 MPH. AT THAT POINT, THE ENGINE ROARS, AS THOUGH IT HAD BEEN SHIFTED INTO NEUTRAL, AND THE VEHICLE CEASES TO ACCELERATE. SOMETIMES THIS IS RESOLVED WHEN THE CAR SHIFTS WITH A LURCH. MOST OFTEN, IT IS NECESSARY TO REDUCE THE SPEAD AND ONCE AGAIN ACCELERATE THE VEHICLE THROUGH THE PROBLEMATIC RANGE. THIS USUALLY LEADS TO THE CAR RESUMING A NORMAL PATTERN OF ACCELERATION. HOWEVER, ON SOME ACCASIONS THIS PROCESS HAS LED TO MULTIPLE REPITITIONS OF THE SAME PROBLEM, CAUSING THE VEHICLE TO FAIL TO ACCELERATE PROPERLY INTO TRAFFIC FOR A PROLONGED PERIOD WITH RESULTANT DANGER TO THOSE IN THE VEHICLE AND IN OTHER VEHICLES NEARBY. THIS PROBLEM HAS BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP FIVE TIMES OVER THE PAST FIVE MONTHS, WITH THE FIRST REQUEST FOR SERVICE OCCURRING WHEN THE VEHICLE'S MILEAGE WAS JUST UNDER 10,800. THE FIRST FOUR SERVICE VISITS FAILED TO RESULT IN EFFECTIVE CORRECTIVE ACTION. THE RESULTS OF THE FIFTH SERVICE VISIT ARE PENDING. *AK
NHTSA ODI #10054696
Mileage unknown · Jan 16, 2004
Service Brakes, Hydraulic
WHILE APPLYING THE BRAKES A SQUEAKING NOISE WAS HEARD COMING FROM THE REAR WHEEL. THE DRIVER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE CALIPERS WERE DEFECTIVE. THE DEALER CHANGED THE CALIPER TWICE BUT THE PROBLEM STILL EXISTED. THE MECHANIC TOLD THE DRIVER THAT THE BRAKES WERE METALLIC THERE…
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WHILE APPLYING THE BRAKES A SQUEAKING NOISE WAS HEARD COMING FROM THE REAR WHEEL. THE DRIVER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE CALIPERS WERE DEFECTIVE. THE DEALER CHANGED THE CALIPER TWICE BUT THE PROBLEM STILL EXISTED. THE MECHANIC TOLD THE DRIVER THAT THE BRAKES WERE METALLIC THEREFORE THEY WOULD ALWAYS SQUEAK. *NM
NHTSA ODI #10055312
Mileage unknown · Jan 5, 2004
Engine And Engine Cooling
WHILE DRIVING AT VARIOUS SPEEDS VEHICLE INTERMITTENTLY STALLED. CONSUMER TOWED THE VEHICLE TO THE DEALER, TECHNICIAN COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK
NHTSA ODI #10053343
500 miles · Jan 5, 2004
Seats
LEATHER ON FRONT LOWER SEATS STREACHED OUT OF SHAPE,ABLE TO PINCH LEATHER TOGETHER AND LIFT OFF CUSHION.POOR PADDING OR POOR LEATHER. VEHICLE HAS 1000 MILES . SEATS LOOK LIKE 50,000.*AK
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Exterior Lighting
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
2003 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year
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