Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
670–25K
6625–50K
9150–75K
8175–100K
121100–150K
87150K+
513 reports with mileage · 181 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 264 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
32 crash reports32 fire reports23 injury reports
What owners actually said
694 reports
Mileage unknown · Jul 12, 2004
EquipmentExterior LightingStructure
RADIO HAS VERY BAD RECEPTION. HAVE TAKEN CARE TO DEALERSHIP AND THEY HAVE REPLACED NEW RADIO WITH RECONDITIONED RADIOS TWICE. FIRST REPLACEMENT RADIO, DISPLAY DID NOT WORK PROPERLY. SECOND REPLACEMENT RADIO WAS NOT CALIBRATED PROPERLY WHEN INSTALLED AND WHEN TAKEN BACK TO THE DEALERSHIP AND RE-CALIBRATED, HAD THE SAME PROBLEM…
Read full complaint
RADIO HAS VERY BAD RECEPTION. HAVE TAKEN CARE TO DEALERSHIP AND THEY HAVE REPLACED NEW RADIO WITH RECONDITIONED RADIOS TWICE. FIRST REPLACEMENT RADIO, DISPLAY DID NOT WORK PROPERLY. SECOND REPLACEMENT RADIO WAS NOT CALIBRATED PROPERLY WHEN INSTALLED AND WHEN TAKEN BACK TO THE DEALERSHIP AND RE-CALIBRATED, HAD THE SAME PROBLEM WITH THE DISPLAY AS REPLACEMENT RADIO NUMBER ONE. I NOW SUPPOSEDLY NEED A NEW DIMMER SWITCH. (AM TAKING TO ANOTHER DEALERSHIP IN THE HOPES THAT THEY CAN REPAIR THE PROBLEM) THE FOG LIGHTS CONSTANTLY HAVE EXCESSIVE CONDENSATION. AM TOLD BY THE DEALERSHIP AND GM THAT THIS IS NORMAL HOWEVER I HAVE HAD SEVERAL PEOPLE TELL ME THIS IS NOT NORMAL. HAVE NOT OBSERVED THIS TYPE OF CONDENSATION ON ANY OTHER VEHICLE'S FOG LIGHTS. GM WILL NOT REPAIR OR REPLACE UNLESS THERE IS STANDING WATER. GM REFUSED CLAIM. THERE IS AN EXTREMELY LOUD POPPING AND CRACKING NOISE FROM THE DASH. TEMP OUTSIDE DOES NOT SEEM TO MATTER. AM TOLD BY THE DEALERSHIP THAT THEY ARE AWARE OF THE PROBLEM BUT HAVE NO FIX. THE CRACKING NOISE IS VERY DISTRACTING WHEN DRIVING. IT COMES SUDDENLY AND WITH NO WARNING AND SOUNDS LIKE SOMETHING HARD STRIKING THE WINDSHIELD. *LA
NHTSA ODI #10080861
13,500 miles · Jun 22, 2004
Service Brakes, Hydraulic
WHILE DRIVING DOWN A STEEP INCLINE, I COULD FEEL THE PULSATING OF THE ABS, ALONG WITH DIMINISHED BRAKING POWER. AFTERWARDS, I NOTICED THE ABS WOULD COME ON NOTICEABLY EACH TIME I BRAKED FROM 40-60 MPH. THE OUTSIDE RIGHT REAR CALIPER DOESN'T APPEAR TO BE MAKING GOOD CONTACT WITH THE ROTOR AS ON THE OTHER BRAKES. THE DEALER SERVIC…
Read full complaint
WHILE DRIVING DOWN A STEEP INCLINE, I COULD FEEL THE PULSATING OF THE ABS, ALONG WITH DIMINISHED BRAKING POWER. AFTERWARDS, I NOTICED THE ABS WOULD COME ON NOTICEABLY EACH TIME I BRAKED FROM 40-60 MPH. THE OUTSIDE RIGHT REAR CALIPER DOESN'T APPEAR TO BE MAKING GOOD CONTACT WITH THE ROTOR AS ON THE OTHER BRAKES. THE DEALER SERVICE DEPARTMENT (DOBLER CHEVROLET IN HEMPSTEAD, NY) SET UP AN APPOINTMENT FOR JULY 8, 2004. THEY DIDN'T THINK IT WAS THAT IMPORTANT.*AK
NHTSA ODI #10078588
33 miles · Jun 15, 2004
Service Brakes, Hydraulic
NOTICED INCREASING NOISE AND VIBRATION WHEN APPLYING BRAKES. TOOK CAR IN FOR SAFETY INSPECTION AND FRONT BRAKE SERVICE. WAS INFORMED THE REAR ROTORS ARE BADLY RUSTED AND CORRODED , MAY NOT BE IMPROVED BY GRINDING OR TURNING, AND MIGHT NEED TO BE REPLACED, AND THE LININGS ARE AT 20-25% ON THE FRONT AND 15-20% ON THE REAR. I POIN…
Read full complaint
NOTICED INCREASING NOISE AND VIBRATION WHEN APPLYING BRAKES. TOOK CAR IN FOR SAFETY INSPECTION AND FRONT BRAKE SERVICE. WAS INFORMED THE REAR ROTORS ARE BADLY RUSTED AND CORRODED , MAY NOT BE IMPROVED BY GRINDING OR TURNING, AND MIGHT NEED TO BE REPLACED, AND THE LININGS ARE AT 20-25% ON THE FRONT AND 15-20% ON THE REAR. I POINTED OUT THAT THE SERVICE GARAGE HAD DONE A SAFETY INSPECTION A LITTLE LESS THAN A YEAR AGO AND DOCUMENTED THAT THE REAR BRAKES WERE OK, AND THE FRONT BRAKES HAD 50% OF THE LINING LEFT. CALLED CHEVROLET CUSTOMER CARE CENTER AND SPOKE WITH DELOSHA PAYNE, WHO CALLED THE SERVICE DEPARTMENT, CALLED ME BACK AND INFORMED ME THAT THE REAR BRAKES WORE AT A FASTER RATE THAN THE FRONT, AND WHOEVER ROTATED MY TIRES SHOULD HAVE CHECKED THE ROTORS AND INFORMED ME THEY NEEDED SERVICE. I HAD ASKED THIS GARAGE ABOUT ROTATING THE TIRES AT BOTH INSPECTIONS AND NEITHER TIME DID ANYONE INDICATE IT SHOULD BE DONE. I THINK THEY SHOULD HAVE RECOMMENDED IT. *LA
NHTSA ODI #10078275
5,979 miles · Jun 4, 2004
Electrical System
WHEN APPLYING THE BRAKES OR TURNING ON THE WINDSHIELD WIPERS, THE CONSUMER HEARD A NOISE COMING FROM THE RADIO. THE CONSUMER HAD THE VEHICLE INSPECTED, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE NOISE WOULD ALSO OCCUR WHEN THE POWER DOOR LOCKS WERE USED, THE HEATER FAN SPEED WAS ADJUSTED AND WHEN THE RAD…
Read full complaint
WHEN APPLYING THE BRAKES OR TURNING ON THE WINDSHIELD WIPERS, THE CONSUMER HEARD A NOISE COMING FROM THE RADIO. THE CONSUMER HAD THE VEHICLE INSPECTED, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE NOISE WOULD ALSO OCCUR WHEN THE POWER DOOR LOCKS WERE USED, THE HEATER FAN SPEED WAS ADJUSTED AND WHEN THE RADIO WAS ON. *SC *JB
NHTSA ODI #10071406
5,000 miles · Jun 1, 2004
Visibility
VEHICLE WILL NOT DEFROST WITHOUT LETTING INTO THE OUTSIDE FUMES. DURING WINTER MONTHS THE DEFROSTED WILL LET THE OUTSIDE AIR AND GAS FUMES INTO THE CAR. CONSUMER TOOK THE VEHICLE TO THE DEALER WHO INSISTED THERE WAS NOTHING THEY COULD DO. THIS VEHICLE AND ALL VEHICLES PRODUCED AFTER 2001 WERE MADE THIS WAY. *AK
NHTSA ODI #10075506
Mileage unknown · May 19, 2004
Visibility
WINDSHIELD LEAKED WATER INSIDE OF DASHBOARD. DEALER INSPECTED THE VEHICLE. HOWEVER, DEALER COULD NOT FIND THE CAUSE OF PROBLEM. *AK
NHTSA ODI #10073886
13,000 miles · May 17, 2004
Exterior Lighting
WHILE DRIVING ON THE HIGHWAY HAZARD WARNING LIGHT AND TURN SIGNAL LIGHT MALFUNCTIONED. THE LIGHTS CAME ON, BUT WOULDN'T FLASH. *AK DEALER REPLACED HAZARD LIGHT SWITCH. *LA
NHTSA ODI #10071966
10,000 miles · May 14, 2004
Electrical System
POWER DOOR LOCKS FAIL WITH USE OF KEYLESS REMOTE ENTRY. WHEN TESTING CIRCUIT AMPERAGE DRAW FINDS A 19 AMP ELECTRICAL SPIKE ON A 20 AMP CIRCUIT. SUSPECT THIS TO BE TO HIGH FOR CIRCUIT PROTECTION. FUSE BLOWS FREQUENTLY. WHEN DOORS ARE LOCKED HEADLIGHTS AND TAIL LIGHTS WILL FLASH MOMENTARILY WHICH IS NORMAL. THE CIRCUIT LOAD IS TO …
Read full complaint
POWER DOOR LOCKS FAIL WITH USE OF KEYLESS REMOTE ENTRY. WHEN TESTING CIRCUIT AMPERAGE DRAW FINDS A 19 AMP ELECTRICAL SPIKE ON A 20 AMP CIRCUIT. SUSPECT THIS TO BE TO HIGH FOR CIRCUIT PROTECTION. FUSE BLOWS FREQUENTLY. WHEN DOORS ARE LOCKED HEADLIGHTS AND TAIL LIGHTS WILL FLASH MOMENTARILY WHICH IS NORMAL. THE CIRCUIT LOAD IS TO HIGH FOR A TWENTY AMP FUSE. SUGGEST GM TO INCREASE CIRCUIT PROTECTION AMPERAGE OR DECREASE AMPERAGE DRAW. DEALER UNABLE TO LOCATE PROBLEM.*AK
NHTSA ODI #10072607
Mileage unknown · Apr 28, 2004
Latches/locks/linkages
WHILE DRIVING WITH CHILDREN BUCKLED IN CHILD SAFETY SEAT AND WITH SEAT BELTS ON THE CHILDREN WERE ABLE TO UNLOCK THE DOORS AND OPEN THEM WHILE THE VEHICLE WAS IN MOTION.*AK
NHTSA ODI #10071768
28,301 miles · Mar 21, 2004
Unknown Or OtherCrash
FAILURE OF ONSTAR TO CONTACT ME WHEN AIR BAGS DEPLOYED IN ACCIDENT. *JB
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
GENERAL MOTORS IS RECALLING 1,497,516 MY 1997-2003 BUICK REGAL, MY 1998-2003 CHEVROLET LUMINA, MONTE CARLO AND IMPALA, MY 1998-1999 OLDSMOBILE INTRIGUE, MY 1997-2003 PONTIAC GRAND PRIX VEHICLES EQUIPPED WITH A 3.8L V6 NATURALLY ASPIRATED ENGINE. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING.
Consequence & remedy
Consequence: IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINES FRONT VALVE COVER AND FRONT-VALVE-COVER GASKET WITH NEW PARTS OF AN IMPROVED DESIGN AND REMOVE THE ENGINES PLASTIC COVER AND PLASTIC OIL-FILL-TUBE EXTENSION, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2016. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, AND PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM OR HTTP:WWW.GMOWNERCENTER.COM.
ON CERTAIN MINI VANS, PASSENGER AND SPORT UTILITY VEHICLES, SOME OF THESE VEHICLES HAVE A DRIVER'S SIDE AIR BAG THAT MAY NOT DEPLOY AS DESIGNED. IN ADDITION, THE AIR BAG INFLATOR COULD RUPTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN REDUCED CAPABILITY OF THE AIR BAG TO PROTECT THE DRIVER. ALSO IF THE AIR BAG INFLATOR RUPTURED, PIECES OF THE INFLATOR COULD STRIKE AND INJURE THE VEHICLE OCCUPANTS.
Remedy: DEALERS WILL INSPECT, AND IF NECESSARY, INSTALL A NEW DRIVER'S AIR BAG. OWNER NOTIFICATION BEGAN ON MARCH 11, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR PONTIAC AT 1-800-762-2737.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Exterior Lighting
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:headlights:switch
A TOTAL OF 646,038 SUBJECT VEHICLES WERE SOLD DURING MY 2001-2003, AND THE COMPLAINT AND WARRANTY DATA TABULATED ABOVE APPLY TO THE TOTAL VEHICLE POPULATION.COMPLAINT REPORTS ALLEGING HEADLIGHT OUTAGE REPRESENT SLIGHTLY MORE THAT ONE-HALF OF THE TOTAL NUMBER OF COMPLAINTS AND THE BALANCE ARE ALLEGATIONS OF FLICKERING AND DIMMING.INVESTIGATION DISCLOSED THE ROOT CAUSE OF THE MALFUNCTION TO BE WEAR OF A CONTACT PLUNGER IN THE MULTIFUNCTION SWITCH THAT MAY RESULT IN A TEMPORARY OPEN CIRCUIT, WITH THE PLUNGER IN A NEUTRAL POSITION BETWEEN HIGH- AND LOW-BEAM CONTACT POINTS.CONSUMERS CONSISTENTLY REPORTED THAT MANIPULATION OF THE SWITCH HANDLE ON THE STEERING COLUMN RESTORES EITHER HIGH OR LOW BEAM HEADLIGHT FUNCTION.NO OTHER POTENTIAL SAFETY RELATED ISSUES, E.G., FIRES OR WINDSHIELD WIPER FAILURE, WERE FOUND TO BE RELATED TO THIS ISSUE.THE MANUFACTURER RECOGNIZED THE SUBJECT HEADLIGHT ISSUES FROM FAILURE AND WARRANTY REPORTS, AND ISSUED A REDESIGNED PLUNGER IN 2003. THE MANUFACTURER DID NOT IDENTIFY A DEFECT REQUIRING RECALL AND REMEDY.ODI HAS DETERMINED THAT THE RATES OF OCCURRENCE, THE FAILURE MODE AND THE REAL-WORLD CONSEQUENCE OF THE ALLEGED DEFECT AS COMPARED TO OTHER SIMILAR INVESTIGATIONS FAIL TO IDENTIFY A SAFETY-RELATED DEFECT TREND.THIS PRELIMINARY EVALUATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
2003 Chevrolet Impala Problems, Complaints & Recalls | Skip That Year
Illustration