THE VEHICLES AUTOMATIC TRANSMISSION STICKS IN THE GEAR IT'S CURRENTLY IN OR HESITATES WHEN CHANGING GEAR. THE DEALERSHIP REPLACED PARTS IN ATTEMPT TO CORRECT THE PROBLEM, BUT THE PROBLEM STILL EXIST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
2002 Chevrolet Explorer
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Explorer years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 7 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Hydraulic. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
7 reportsWHILE APPLYING THE BRAKES AND WITHOUT PRIOR WARNING ABS BRAKING LIGHT APPEARS ON THE DASHBOARD. *AK
THE VEHICLE PULLED VIOLENTLY TO THE RIGHT AND THE RIGHT WHEEL SPINDLE DROPPED OFF WHICH CAUSED LOSS OF CONTROL AND AN ACCIDENT. *NLM
THE INSIDE DOOR PAD HAD FALLEN OUT THE PLASTIC MATERIAL. *JB
CONSUMER STATES WHILE DRIVING 55MPH RIGHT REAR TIRE HAD TREAD SEPARATION. TS
CONSUMER STATES THAT WHEN HIT IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. TS
WHILE DRIVING AIRBAG LIGHT STAYS ON , AND CAN BE USELESS IN EVENT OF A CRASH. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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