2025 Chevrolet Equinox

My windshield has had distortion since I bought it (11/27/2024) and I finally took it to the dealership to get it replaced (09/30/2025). After replacing it they notify me that the new windshield also came with distortion and that unfortunately there is nothing they can do until GM (General Motors) puts something out about it. They said they compared it to the other vehicles and they're all like that but it's not as "bad" as it use to be. The fact that there is no fix and I just have to deal with a brand-new car that causes headaches from how much I have to focus my eyes to be able to see is ridiculous. I don't understand how they're just ok with letting all their customers drive with glares in their windshields and all they can say is "well there's nothing we can do" it's completely unsafe.

I purchased my 2025 chevy equinox in January of 25. In March I noticed some distortion on the passenger side of my window while making a right turn. I have had the windshield replaced twice by chevy/gm. Both replacements have the same issue. The dealership pulled up a new 25 or 26 equinox to find it has the same issue. The local chevy/gm rep claims, even without seeing my vehicle, that this is with tolerances/spec. This is a safety issue as it distorts my vision.

While driving my 2025 Chevrolet Equinox, both the digital instrument cluster and infotainment screen suddenly turned off without warning. This blackout lasted for several seconds before both systems rebooted and returned to normal. This has happened multiple times and does not seem related to any specific driving condition, speed, or weather. The vehicle itself continues to operate normally during the blackout, but the sudden loss of all visual information — including speed, alerts, and navigation — poses a serious safety risk. No warning lights or error messages appeared before or during the incident. This issue started shortly after receiving an over-the-air software update labeled GM N25-F172AE. The problem has not yet been confirmed or resolved by a dealer, and the vehicle has not been inspected by police or insurance.

1. Windshield has distortion on passenger side. 2. Vehicle is available for inspection upon request. Distortion in windshield causes blurriness to driver and could cause a collision/accident due to driver having visual restrictions. 3. Vehicle was taken to dealer and dealer confirmed the distortion, contacted GM, who also confirmed distortion. 4. vehicle has been inspected by Ourisman Chevrolet of Rockville, MD. They sent videos/pictures to GM and GM acknowledged distortion/defect in windshield. 5. The car was on show room floor and not test driven prior to purchase. Purchaser/Owner did not notice until following day during daylight hours.

Two major complaints this Vechile #1 The current std operating control features are a flat out Safety Issue NO-ONE has taken into account the display of to name a few such as Fan-Speed Hi/Low, AC On/Off ,Heated Seat adjustment you cannot View while driving during daytime hours or late afternoon 1-2 hrs before dark But you can view 100% only when the Sun is directly behind you ( THEY DO NOT LITE UP UNTIL ITS NIGHT TIME & ONLY AT NIGHT) You might be laughing well zip it up ( WHY IT FORCES THE DRIVER TO TAKE THEIR EYES OFF THE ROAD) it’s not funny Gone is Std button or knob you can reach and adj .Trying do certain adjustments I find myself wandering off the highway onto Rumble strips searching for control of certain p.b. #2 This car while Traveling on [XXX] threw PA into Ohio with only 500+ miles we come up on quick stop Traffic back up ( TRYING TO QUICKLY TURN ON THE HAZARD WARNING SW —-NOT FOUND )2-days latter still have not found I should not have to be searching the I/Net or reading some now small portion of a new idea shortened version of a operators manual Basic functions we all should be able to Operate any Brand Vehicle Not this Car this [XXX] design Control Panel is a Ralph Nader example of how to Distract every driver behind the wheel. Also a lot of overall reviews many give this car great reviews But No One Takes Ease of Std Operator Functions into Account of any Safety Factor and I don’t trust you or any Government Agency will be telling GM this design of Std Control access eventually will cause many accidents . Oh yes everyone makes a big deal about one talking on a cell phone that is an Ticket in waiting pales as a Joke to just plain driving this Vehicle ( IT IS A VERY DISTRACTING NIGHTMARE ) thanks [XXX] Camden NY Cell [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)