I was put in a rental by enterprise from a rear-end. I was involved while my car was in the shop fixing the trunk. This rental had broken window glass under the passenger seat, and the car started sounding weird when turning and driving. On a morning, that same week dropping off my ex now at her job that same week, on my way bac…
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I was put in a rental by enterprise from a rear-end. I was involved while my car was in the shop fixing the trunk. This rental had broken window glass under the passenger seat, and the car started sounding weird when turning and driving. On a morning, that same week dropping off my ex now at her job that same week, on my way back the suv started making the sounds more profound or louder (metal grinding on metal) and immediately after the whole front of the SUV hit the floor making me lose control on the highway 408 and hit the wall while spinning out of control until it stopped in the middle of the highway. I was escorted to a near gas station by one of the cops that came out of the traffic that was on hold. They moved the car to the side and escorted us. From there, my ex's mom checked carfax for the VIN number, which came out to having 4 previous accidents of the same front area. I reported it to the enterprise agent that called me asking about the car being towed, and I explicitly told them I'm not ok and you guys failed to put me in a safe vehicle. From there they charged my insurance for all the damages and never assumed responsibility!
NHTSA ODI #11649626
Mileage unknown · Nov 9, 2022
Wheels
On Friday, 11/04/2022 at about 1230 while traveling South on I-35 in Waco, Texas the 2022 Chevrolet Equinox RS Texas Registration RPW-5038 driven by [XXX] experienced a dangerous incident. She indicated that she heard a loud noise followed by immediate deflation of the driver side front tire. [XXX] was in the left of travel and…
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On Friday, 11/04/2022 at about 1230 while traveling South on I-35 in Waco, Texas the 2022 Chevrolet Equinox RS Texas Registration RPW-5038 driven by [XXX] experienced a dangerous incident. She indicated that she heard a loud noise followed by immediate deflation of the driver side front tire. [XXX] was in the left of travel and immediately pulled over to the left shoulder of the roadway. [XXX] then contacted AAA for Assistance. Waco Towing responded to the scene. The vehicle was towed to a safe location for assistance. The subsequent damage was the tire rim was cracked across the middle of it around the whole wheel. The damage looked like a clean break except one part where the rim was bent inwards. There was a dent in the rim’s edge from what appears to be impact damage with the roadway surface possibly caused from the rim breaking apart. There was no other visible damage to the edge of the rim of the tire. The exterior part of the Tire Rim and the tire do not appear to be damaged. The Rim was a 19x7.5 Rim/Wheel. A Replacement rim was ordered from Stonebriar Chevrolet in Frisco, Texas. [XXX] indicated that had she been traveling in any other Lane this could have been a serious incident. In my opinion it appears that there may be a defect with that particular Rim/Wheel which caused the damage and near Serious Motor Vehicle Crash. I am a Retired Bergen County Police Officer in New Jersey. During my career I’ve investigated numerous Motor Vehicle Crashes but None experiencing this type of equipment failure. My name is [XXX] It is my opinion and hope that this incident be investigated further. Hopefully to prevent this from happening again with a negative outcome. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Consequence & remedy
Consequence: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Consequence & remedy
Consequence: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Malibu, 2022 Chevrolet Equinox, Blazer and Cadillac XT4 vehicles. The driver's seat cushion frame may have an improper weld in the power tilt-adjustment mechanism.
Consequence & remedy
Consequence: An improperly welded seat frame may not adequately restrain the driver in a crash, increasing their risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the cushion frame, as necessary, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212356050.
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence & remedy
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Additional source detail variants (2)
Tires:tread/belt
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Tires
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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