My parents are elderly [XXX] ). While driving on [XXX] the engine just stalled without any warning. No warning lights or anything. After many trys, was able to restart the vehicle and it sputtered to edge of the road (emergency lane) and shut off again. After that, vehicle would not start again. Towed vehicle 27 miles to U…
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My parents are elderly [XXX] ). While driving on [XXX] the engine just stalled without any warning. No warning lights or anything. After many trys, was able to restart the vehicle and it sputtered to edge of the road (emergency lane) and shut off again. After that, vehicle would not start again. Towed vehicle 27 miles to Uvalde TX. Dealership confirmed Fuel Module. Warranty was expired by 2 days. Cost quoted at $650. Currently working to get extended warranty to cover the repairs. Called 911 and Medina County / Uvalde Sheriff dept responded to get them to safety. Stalled approx .2 miles west of [XXX] west of D'hanis, TX. Between D'hanis and Sabinal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11616325
Mileage unknown · Sep 11, 2024
Fuel/propulsion System
While driving at interstate speed the car slowed and presented a 'engine decelerating' light on instrument cluster. We were barely able to get off the interstate without getting hit. Car coasted to a stop and died. Half tank of gas and no recent work other than oil change 6000miles prior. Had it towed to dealership where they fo…
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While driving at interstate speed the car slowed and presented a 'engine decelerating' light on instrument cluster. We were barely able to get off the interstate without getting hit. Car coasted to a stop and died. Half tank of gas and no recent work other than oil change 6000miles prior. Had it towed to dealership where they found the fuel pump module had died. Same as recall no: 23V013000. However, our VIN is not included in that recall. Dealer repaired at no charge.
NHTSA ODI #11613989
Mileage unknown · Aug 14, 2024
Fuel/propulsion System
Vehicle stalled and stopped running while turning at a busy road and created a hazardous situation in traffic. I had to have a mandatory tow off the road to my residence. I called the dealership, and car would not start again so called for a tow (which was covered by GM). The Equinox was taken to a nearby Chevrolet dealership. …
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Vehicle stalled and stopped running while turning at a busy road and created a hazardous situation in traffic. I had to have a mandatory tow off the road to my residence. I called the dealership, and car would not start again so called for a tow (which was covered by GM). The Equinox was taken to a nearby Chevrolet dealership. The second tow and repair were covered by GM under Warranty as I had less than 7000 miles on my SUV. Per the documentation provided by the Chevrolet dealership, the Fuel Pump Driver Control Module had to be replaced in my 2022 Chevrolet Equinox. On doing a search on NHTSA, I discovered there was a recall for 2022 Equinox for this issue however it did not apply to my particular VIN. Overall, this incident, in my opinion put me in danger as well as the public who were commuting home and had to avoid my stalled car.
NHTSA ODI #11608610
Mileage unknown · Aug 14, 2024
Fuel/propulsion System
Employee was driving on a state road in the right hand lane going about 45 mph. Short of a red light and a right hand turn lane, the engine began to rumble and promptly shut off. Employee attempted to restart the vehicle, but to no avail. Traffic began piling up and the employee could not remove the vehicle from the road. This w…
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Employee was driving on a state road in the right hand lane going about 45 mph. Short of a red light and a right hand turn lane, the engine began to rumble and promptly shut off. Employee attempted to restart the vehicle, but to no avail. Traffic began piling up and the employee could not remove the vehicle from the road. This was an incredibly dangerous and life threatening situation. Vehicle ended up having to get towed to the dealership Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). This is a major concern.
NHTSA ODI #11608539
Mileage unknown · Aug 14, 2024
Fuel/propulsion System
Employee started vehicle, backed out of the parking space, drove 4 - 6 feet and the engine died. Employee was able to coast back into another parking space safely. Attempted to restart the vehicle, engine would not start. Support Services within the organization was informed and was able to get the vehicle to the dealership for …
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Employee started vehicle, backed out of the parking space, drove 4 - 6 feet and the engine died. Employee was able to coast back into another parking space safely. Attempted to restart the vehicle, engine would not start. Support Services within the organization was informed and was able to get the vehicle to the dealership for inspection. Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). This is a major concern. Luckily the vehicle malfunctioned while still in the parking lot. Could have been a major life threatening situation if the employee was on the road.
NHTSA ODI #11608538
Mileage unknown · Aug 14, 2024
Fuel/propulsion System
Employee was driving across the county to their office when the check engine light and all 4 tire pressure lights came on. She was able to make it back to the office where she informed the Support Services department of the organization. A Support Services employee was able to come out and drive the vehicle to the dealership for…
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Employee was driving across the county to their office when the check engine light and all 4 tire pressure lights came on. She was able to make it back to the office where she informed the Support Services department of the organization. A Support Services employee was able to come out and drive the vehicle to the dealership for an inspection. The tech informed our employee that it was very good that we brought the vehicle in when we did and were lucky the engine did not die while an employee was driving. Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). In this instance, the vehicle did not shut off while driving. Considering two of our other vehicles shut off and created a highly dangerous situation for the driver and other drivers around them, we are lucky no one was injured. This is a major concern.
NHTSA ODI #11608536
Mileage unknown · Aug 14, 2024
Fuel/propulsion System
Employee was driving on a state road, about 55-60 miles per hour. They received an error message and a check engine light appeared. Immediately thereafter, the engine "died" and the vehicle began to decelerate. They were forced to pull off onto the grass on the side of the road. The power remained functional, but the engine woul…
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Employee was driving on a state road, about 55-60 miles per hour. They received an error message and a check engine light appeared. Immediately thereafter, the engine "died" and the vehicle began to decelerate. They were forced to pull off onto the grass on the side of the road. The power remained functional, but the engine wouldn't work. Support Services team within the organization was informed and was able to restart the engine after a few tries, eventually driving the vehicle directly to the dealership to be looked at. Employee felt unsafe due to the engine "shutting off" while on a high MPH state road and having to pull off on the side of that road (a two lane state road). Potential life threatening hazard for the driver and other drivers around. Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). This is a major concern.
NHTSA ODI #11608532
Mileage unknown · Aug 10, 2024
Fuel/propulsion System
Vehicle stalled and stop running while accelerating at a busy intersection and created a hazardous situation in traffic. Had to push the car off the road. Car would not start again so called for a tow. The Equinox was taken to a nearby Chevrolet dealership. I ran a tester on it and the error code was P129F, Fuel Pump Driver Co…
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Vehicle stalled and stop running while accelerating at a busy intersection and created a hazardous situation in traffic. Had to push the car off the road. Car would not start again so called for a tow. The Equinox was taken to a nearby Chevrolet dealership. I ran a tester on it and the error code was P129F, Fuel Pump Driver Control Module, Fuel Pump Speed Signal Incorrect. In doing a search, I discovered there was a recall for 2022 Equinox for this issue however I never received a notice for my 2022 Equinox. This put me in danger as well as two of my children who were riding with me. I'm extremely dissappointed and alarmed that Chevy did not send a letter with the recall. The dealership apparently repaired it under warranty and not under a recall which is disturbing to me since they may be "under-reporting" this problem.
NHTSA ODI #11607679
Mileage unknown · Aug 8, 2024
Fuel/propulsion System
While driving along the road the engine suddenly, without warning shut down. My wife and I were left stranded in the travel lane of the road. The fuel tank had about 3/4 of a tank of gas in it. The engine would not start. When the engine quit, we did not have any control of the steering and we just coast to a stop. We were movin…
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While driving along the road the engine suddenly, without warning shut down. My wife and I were left stranded in the travel lane of the road. The fuel tank had about 3/4 of a tank of gas in it. The engine would not start. When the engine quit, we did not have any control of the steering and we just coast to a stop. We were moving at about 25 to 30 miles an hour on a twisting, hilly road when the engine quit. We were left stranded in a very dangerous curve on a hill. Visibility for oncoming traffic is hampered by the curves and the hill, a dangerous stretch of road. The vehicle was taken to Central Chevrolet via flatbed. The fuel pump module was replaced, and I got my car back the next day. My wife was a nervous wreck. Our Equinox was just over two years old with only 7634 miles on it. To have the engine quit is one thing but to not have control of the steering afterwards or even get into neutral to get it off the road is dangerous to say the least. Central Chevrolet did an excellent job repairing the vehicle and getting it back to me quickly. My concern is will this happen again and if it did happen on the highway, it could be disastrous and possibly deadly.
NHTSA ODI #11607343
Mileage unknown · Jul 30, 2024
EngineFuel/propulsion System
The fuel pump module failed as I was driving 65 mph on the interstate. Thankfully, I was able to pull over without an incident. My safety was at risk stopping suddenly at this rate of speed and I was thankful I was in the right hand lane and able to pull off the road. After waiting an hour, my car was towed to the dealer and …
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The fuel pump module failed as I was driving 65 mph on the interstate. Thankfully, I was able to pull over without an incident. My safety was at risk stopping suddenly at this rate of speed and I was thankful I was in the right hand lane and able to pull off the road. After waiting an hour, my car was towed to the dealer and the fuel pump module has been replaced. There were no warning lamps or other symptoms prior to this failure. My car was covered under the warranty and I have contacted GM and filed a complaint regarding this situation as my car only has 9,000 miles on it.
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Consequence & remedy
Consequence: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.
Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222372310.
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.
Consequence & remedy
Consequence: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Malibu, 2022 Chevrolet Equinox, Blazer and Cadillac XT4 vehicles. The driver's seat cushion frame may have an improper weld in the power tilt-adjustment mechanism.
Consequence & remedy
Consequence: An improperly welded seat frame may not adequately restrain the driver in a crash, increasing their risk of injury.
Remedy: Dealers will inspect the driver's seat and replace the cushion frame, as necessary, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212356050.
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence & remedy
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Additional source detail variants (2)
Tires:tread/belt
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Tires
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.
Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗