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2020 Chevrolet Equinox

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Chevrolet Equinox do not stand out strongly from the model-year median of 382.5.

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When problems were reported

Mileage at the reported incident

83 reports with mileage · 223 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

20 crash reports7 fire reports9 injury reports

What owners actually said

306 reports
Mileage unknown · Sep 4, 2021
Exterior Lighting

We purchased the car with an option package the specifically included fog lights. Because of local weather conditions and reduced driving related to the pandemic, we never had the need to use the fog lights. Recently, we were driving in the Finger Lake region of New York at night when fog started to form. That's when we reali…

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We purchased the car with an option package the specifically included fog lights. Because of local weather conditions and reduced driving related to the pandemic, we never had the need to use the fog lights. Recently, we were driving in the Finger Lake region of New York at night when fog started to form. That's when we realized the car was built with no fog light switch. Since returning home, I checked another car like it in the neighborhood. It too was built with fog lights and no fog light switch. I checked with GM and they indicated that there should be a specific control button to turn the fog lights on and off. It would be nice to be able to use the equipped fog lights when driving conditions include fog.

NHTSA ODI #11431732

Mileage unknown · Sep 2, 2021
Tires

These tires came on my brand new car that is less than a year old (21000 miles). I went for an oil change and the dealership told me I have 3/32nds on my tires! Bridgestone new about the rapid wear of these tires but never sent out any kind of notification about it. My dealership had a bulletin about the tires premature wearing.…

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These tires came on my brand new car that is less than a year old (21000 miles). I went for an oil change and the dealership told me I have 3/32nds on my tires! Bridgestone new about the rapid wear of these tires but never sent out any kind of notification about it. My dealership had a bulletin about the tires premature wearing. (#20-NA-159) Bridgestone said they are offering to cover 40% of replacement cost if I get the same tires otherwise they aren't giving anything.....I would NEVER EVER get these tires on my car.

NHTSA ODI #11431508

Mileage unknown · Aug 27, 2021
Engine

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 40 MPH, the vehicle decelerated independently to 20 mph with the steering wheel locked. The ESC message was displayed on the instrument panel. The contact continued to drive to the residence. The contact had the vehicle towed to a local dealer who inspec…

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The contact owns a 2020 Chevrolet Equinox. The contact stated while driving 40 MPH, the vehicle decelerated independently to 20 mph with the steering wheel locked. The ESC message was displayed on the instrument panel. The contact continued to drive to the residence. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed the failure as water leaking into the engine which caused the electronic failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was not available.

NHTSA ODI #11430734

18,600 miles · Jul 30, 2021
Engine

The contact owns a 2020 Chevrolet Equinox. The contact stated while starting the vehicle, the vehicle started to shake and then stalled. The contact stated that the check engine warning light was illuminated. The contact started the vehicle and drove to her destination. The contact stated that the check engine warning light disa…

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The contact owns a 2020 Chevrolet Equinox. The contact stated while starting the vehicle, the vehicle started to shake and then stalled. The contact stated that the check engine warning light was illuminated. The contact started the vehicle and drove to her destination. The contact stated that the check engine warning light disappeared the following morning. The contact called and made the local dealer aware of the failure. The contact also called Feldman Chevrolet Of Livonia (32570 Plymouth Rd, Livonia, MI 48150, (734)237-1006) and notified the dealer of the failure. The contact stated that on July 27, 2021, the vehicle stalled without warning. The vehicle was restarted however, the failure recurred. The contact was able to drive to her residence. The contact called a third local dealer George Matick Chevrolet (14001 Telegraph Rd, Redford Charter Twp, MI 48239, (313) 332-7572) and made them aware of the failure. The contact stated that she experienced the failure again on July 28, 2021. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 18,600.

NHTSA ODI #11427107

Mileage unknown · Jul 27, 2021
Engine

The check engine light keeps coming on and off right after I had an oil change. Now my engine shimmers or vibrates in a funny way. This vehicle is not even two years old.

NHTSA ODI #11426718

10,688 miles · Jul 16, 2021
Electrical System

The contact owns a 2020 Chevrolet Equinox. The contact stated while driving and making a left turn, the turn signal failed to operate as designed. The contact also noticed the center console screen went black and flickered off and on until she arrived at her residence. The contact stated the failure persisted and the vehicle was…

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The contact owns a 2020 Chevrolet Equinox. The contact stated while driving and making a left turn, the turn signal failed to operate as designed. The contact also noticed the center console screen went black and flickered off and on until she arrived at her residence. The contact stated the failure persisted and the vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. An unknown software was updated however, a month later the failure recurred with the screen. The contact took the vehicle back to the dealer, but the dealer could not duplicate the failure. The dealer had replaced the radio console to fix the issue however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 10,688.

NHTSA ODI #11425107

Mileage unknown · Jul 12, 2021
Forward Collision AvoidanceService BrakesCrashFireInjury

Back in early October 2020, vehicle had about 2000 miles on it. I noticed that when I started up the vehicle The Brake Assist Service message came on the brakes were spongy and had vibrating feel. I drove about a half of a mile and the problem stopped. The engine light came on and stayed on but then went out. Everything was o…

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Back in early October 2020, vehicle had about 2000 miles on it. I noticed that when I started up the vehicle The Brake Assist Service message came on the brakes were spongy and had vibrating feel. I drove about a half of a mile and the problem stopped. The engine light came on and stayed on but then went out. Everything was ok for about two weeks when it did it again light came on took it a dealer but light went off. They serviced the vehicle and seem that the problem had stopped. Then in Early April of 2021 it happened again. Took it to the same dealership, they replace some more parts. Week or two weeks later same issue. Took it back to the dealership. They replaced the engine control module. During all these times, an engine light would soon follow after the message about the brake assist message. Thought it was fixed. On June 14 2021 at 1:14PM started my vehicle up the SERVICE BRAKE ASSIST message came on called the dealership. The brakes were vibrating and were not smooth. I stopped and turned off the vehicle and restarted the vehicle message went away brakes appeared to be fine. This time however no engine came on. Dealership was willing to service the vehicle but if the engine light wasn't on it would hard to diagnosed. I took a picture of the message before it had clear. On July 8th 2021, at 2:08PM, I started my vehicle and the SERVICE BRAKE ASSIST message came on. I took a photo of it. I tested the brakes appear to be ok. Turned the vehicle off the message didn't show again. My son borrow the vehicle and he got into an accident the same day approximately 6 hours. He swerved to avoid hitting a deer. He said that brakes appeared not to slow him down. He left roadway and struck a tree head on. The vehicle caught fire and he was lucky to escape. The vehicle was destroyed by the fire and crash. Not putting blame on anyone because I know there were other contributing factors to the accident . I just wanted to report this because of past problems with GM.

NHTSA ODI #11424523

3,800 miles · Jul 12, 2021
Power TrainCrash

The contact owns a 2020 Chevrolet Equinox. The contact stated that after parking, turning the engine off, and exiting the vehicle it was later discovered that the vehicle had erroneously rolled backward and crashed into a second vehicle that was parked. No injuries were reported and a police report was taken at the scene. The ca…

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The contact owns a 2020 Chevrolet Equinox. The contact stated that after parking, turning the engine off, and exiting the vehicle it was later discovered that the vehicle had erroneously rolled backward and crashed into a second vehicle that was parked. No injuries were reported and a police report was taken at the scene. The cause of the failure was not determined. The local dealer and manufacturer were not yet contacted. The failure mileage was 3,800.

NHTSA ODI #11424422

2,400 miles · Jul 8, 2021
Service BrakesCrash

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving downhill at approximately 20-30 mph, the brake pedal was depressed however, the vehicle instead independently accelerated and crashed through an electric gate. The contact stated that the air bags failed to deploy. There was no warning light illumin…

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The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving downhill at approximately 20-30 mph, the brake pedal was depressed however, the vehicle instead independently accelerated and crashed through an electric gate. The contact stated that the air bags failed to deploy. There was no warning light illuminated. There were no injuries sustained. The contact stated that the passenger’s side of the vehicle was severely damaged causing approximately $6,000 in damages to the vehicle and the electric gate. The vehicle was repaired, and the passenger’s side door was replaced. The contact stated that two days after the vehicle was picked up from the repair shop, while attempting to reverse out of a parking spot, the brake pedal was depressed however, the vehicle failed to stop in a reasonable amount of time. The contact stated that the vehicle slowly stopped and that the failure persisted. The vehicle was towed to the local dealer to be diagnosed however, the mechanic was unable to determine the cause of the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 2,400. The Vin was invalid.

NHTSA ODI #11423965

Mileage unknown · Jun 7, 2021
Power Train

My car has been shaking upon acceleration since I bought it in December 2019. I've had it to Apple Chevrolet in Red Lion, PA 4 times for the same issue. They documented that this is a manufacturer issue with my model and are working on a solution. They also documented that my axels are going bad, but not bad enough to fix and I …

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My car has been shaking upon acceleration since I bought it in December 2019. I've had it to Apple Chevrolet in Red Lion, PA 4 times for the same issue. They documented that this is a manufacturer issue with my model and are working on a solution. They also documented that my axels are going bad, but not bad enough to fix and I was told to "drive my car until it get's worse and bring it back."

NHTSA ODI #11419939

Official recalls

4

23V339000 · Child Seat:vehicle Latch Anchor

May 11, 2023

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

20V668000 · Power Train:automatic Transmission

Oct 29, 2020

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence & remedy

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

19V704000 · Service Brakes, Hydraulic:foundation Components:disc:caliper

Oct 3, 2019

General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

Consequence & remedy

Consequence: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N192270920.

19V667000 · Fuel System, Gasoline:storage:tank Assembly

Sep 19, 2019

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.

Consequence & remedy

Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Chevrolet Equinox problems