2020 Chevrolet Equinox

I was driving my car and it shut down in the middle of traffic on the freeway on [XXX] I thought I was dead I almost had a accident the car started back up and it did it again 4 times I am afraid to drive the car when it shuts down the steering wheel locks up and nothing happens I am so afraid of this Equinox please help. Not knowing what to do went to the dealer guy did a simply scan on the car and tried to sell me a car instead of trying to find the cause I am just so upset I love my car please please help me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving and brakes went out with no warning, no sounds, no anything almost causing me to rear end a 16 wheeler in the dead of night and almost causing another passenger to rear end me! No fluids are leaking. Break fluid not low. The brakes will not go to the floor in reverse, neutral, or drive. I had to get a Uber and get the car towed back home. Upon research it is apparent that this is a known problem in Chevrolets, specifically the 2020 equinox model with the vacuum pumps or something randomly going out while driving. This is very dangerous and I could have lost my life or caused someone else to loose their life! I just got my car a few months ago and it says” no unrepaired safety recalls reported” however this is clearly a known defect that was not bought to my attention upon purchasing the car.

All Wheel Drive System - 3/20/23 I was on a County maintained dirt road where adjacent property owner had put fencing, tires, & other trash in the road to stop public use. As I had all wheel drive I went up on a 3' +/- side berm to get around. When the front end was approximately at the top, car started to slip & rear passenger tire "tried" to correct slip & car switched into low without my touching gear shift (I looked). From having a 2005 Equinox with AWD, I knew this was AWD going into action. When car did not change drive wheels like my 2005, I let off on the gas; turned nose downhill, slide/roll down hill. At bottom, I applied gas & car was still in low - it shouldn't have been with the emergency over. It stayed in low even as I applied more gas. I stopped car, put it in park; waited 2 +/- minutes for a reset. When I accelerated again, it was still in low. I put it into park & turn it off. Only after 2 +/- minutes off did car finally automatically switch gears as I accelerated. As I had 60,000 miles on the car & was advised by Victorville Chevy to have transmission service & did at Diamond Chevy, San Bernardino as Victorville Chevy would not even write up a work order after the "electronic check" device inserted into car failed to note a problem sitting in the parking lot. After "the check" at VV, I made an appointment at Diamond Chevy in San Bernardino. This car while having nothing on the CarFax had a broken rear bumper cover which was "repair" after I reported it just after purchase 5/21. Bumper then, didn't hold when I backed into wire gate. At the very least, styrofoam, was collapsed/broken in the prior to purchase accident and not repaired when the bumper cover was glued & painted. I was told my car was "safe" after the bumper "repair." My guess that a more than 3 mph rear collision would total the car. That is not safe in my opinion. PLEASE NOTE THESE WERE NOT THE ONLY TWO PROBLEMS. MY OPINION IS THAT IT IS A SOFTWARE PROBLEM.

My 2020 Chevrolet Equinox, while accelerating, will give off a Service Warning "ESC", along with flashing check engine light, and continuous lighted oil & traction control. Once I pull over, shut the car down and restart it goes away. This happens at least once a month, and is very scary. I had taken it to the dealership before my warranty ended, and all they did was change a spark plug. This is a huge issue for a car that is less than 3 years old.

My vehicle’s star is being illegally tapped into and accessed on a regular basis with individuals using a coding method and/or a device. I have made numerous attempts to prevent this by purchasing rfid pouches, clothes to avoid key fob intrusion. This has access has also opened the intrusion to my iPhones, iPads, tvs, refrigerators, etc. I ask that you start an investigation and also demand an update to these security issues. While I’m driving, the car is an open source as well as when the car is off.

I own a 2020 Equinox with a VIN of 2GNAXUEV1L6226983 and is still covered under the manufacture warranty. I am experiencing the technical issues reported in the Service Bulletin concerning the climate control odor when the engine restarts which affects 2020 to 2022 model year Chevy Equinox and GMC Terrain vehicles. I have contacted both the dealership I purchased the vehicle from and the General Motors Customer Service Hotline. Both have indicated to me that my VIN is not listed on the Service Bulletin and that I would have to pay out of pocket for the correction.