2020 Chevrolet Equinox

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at 45 MPH, the vehicle stalled. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The vehicle was temporarily restarted. The vehicle was towed to the dealer, where it was diagnosed with PCV failure. The vehicle was not repaired and was sold due to the cost of the repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 74,400.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 58 MPH, the message “Engine Power Reduced” was displayed, and the vehicle unintendedly decelerated to 30 MPH. The vehicle was taken to the nearest exit and to the nearest gas station. The contact waited for a while before driving to the residence, while not exceeding 30 MPH. The vehicle was taken to a certified mechanic, who diagnosed that the Positive Crankcase Ventilation (PCV) valve, bypass tube, the injector seal set, an unspecified plug, and the vacuum pump seal had failed, and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 40 MPH, the message "Engine Power Reduced" was suddenly displayed. While attempting to stop, the brake pedal was extremely difficult to depress, and the braking distance was extended. The vehicle was later towed to the local dealer, who diagnosed that the brake vacuum pump had failed and needed to be replaced. The vehicle was not yet repaired. The contact was also informed that metal shavings from the vacuum pump might have entered the engine and that an engine diagnostic test was needed. No further information was available. The manufacturer was notified of the failure. The failure mileage was 55,000.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate while depressing the accelerator pedal. The message “Reduced Engine Power” was displayed. The vehicle did not require a restart to resume operation. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the wastegate actuator had failed and needed to be replaced. The contact was informed that the coolant inside the actuator had frozen due to the local low temperatures. The dealer advised that precautions were needed to prevent future coolant-related failures. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 103,000.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate. Afterward, the message "Low Power Mode" was displayed. The contact was able to pull over to the shoulder of the roadway; however, the failure persisted. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Turbocharger Control Valve (TCV). The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 18-NA-020. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving approximately 70 MPH, the check engine, traction control, and stability control warning lights were illuminated. The vehicle was taken to the local Advance Auto Store and was diagnosed with a fuel injector failure. The fuel injectors were replaced, but the failure persisted. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 92,080.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving above 50 MPH, the vehicle was shaking and vibrating abnormally and failed to properly accelerate. The contact stated that the message "Turn Off Engine" was displayed. The contact stated that the engine had experienced excessive oil consumption. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the PCV was faulty. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was unknown.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while exiting the highway at 50 MPH, the brake pedal had hardened and the contact could not depress the brake pedal. Several brake warning messages appeared on the instrument panel. The contact shifted the vehicle into neutral(N) and pulled into a parking lot to allow the vehicle to coast to a stop. Once the vehicle slowed to a complete stop, the contact shut off the vehicle. The vehicle failed to restart after multiple attempts. The contact called a relative to the scene who used a code reader to determine the cause of the failure. The code reader showed that there was a defect with the vehicle's vacuum pump, brake sensor, and intake camshaft position timing. The vehicle's codes were reset and the vehicle restarted; however, the brake failure persisted. Due to the failure, the vehicle was initially towed to the relative's home and eventually to the dealer. The dealer performed a diagnostic where they discovered metal shavings in the engine camshaft which damaged several parts of the engine. The vehicle had yet to be repaired and remained in the possession of the dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The failure mileage was approximately 100,000.

The contact owns a 2020 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, he depressed the brake pedal however, the vehicle failed to respond. As a result, the contact had to apply pressure and pumped the brake pedal approximately ten to fifteen times before the vehicle stopped. The contact then engaged the parking brake. The vehicle was taken to Tires Plus where it was diagnosed that the brake vacuum pump had exploded and caused damage to the camshaft. The vehicle was not repaired. The dealer was notified of the failure and the contact was scheduled to take the vehicle to the dealer. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 80,000