2019 Chevrolet Equinox

WHILE ON VACATION TRAVELING ON 81S IN VA & DOING 70 MPH ON THE 3-LANE HWY., WITHOUT A WARNING A POWER REDUCTION MESSAGE APPEARED ON THE DASH; THEN THE CHECK ENGINE LIGHT CAME ON. OUR VEHICLE WENT FROM 70 MPH (POSTED SPEED) TO 40 MPH. IN A MATTER OF SECONDS. WE HAD A TRACTOR TRAILER PUSHING US & A CAR PASSING US ON THE LEFT. HAD IT NOT BEEN FOR THE FAST REACTIONS OF MY HUSBAND AND HELP FROM THE MAN ABOVE, WE WOULD NOW BE 6' UNDER. AFTER SHAKING & GAINING OUR WITS, WE CONSULTED THE VEHICLE HANDBOOK TO CHECK ON A POSSIBLE REASON FOR THE POWER REDUCTION & HOW TO PROCEED. THIS ACCIDENT WOULD HAVE BEEN LOGGED AS DRIVER ERROR, WHEN ACTUALLY IT WAS VEHICLE MALFUNCTION. WE LEFT THE VEHICLE IN VA AT A CHEV DEALERSHIP ON MONDAY & THEY ADVISE IT WOULD BE 4 DAYS UNTIL THEY COULD WORK ON THE UNIT. WE AGREED TO PICK IT UP FRIDAY ON OUR RETURN TRIP TO PA. THE DEALERSHIP CALLED THURS. MORNING TO ADVISE IT WAS READY. WE HAD TO REQUEST PAPERWORK SHOWING THAT IT WAS WORKED ON & THAT THEY FOUND NO ISSUES WITH IT, BUT THAT THE CHECK ENGINE LIGHT WENT OUT. UPON ARRIVING HOME, WE TOOK THE UNIT TO OUR LOCAL DEALERSHIP AND WHILE THE UNIT DID NOT REGISTER A CODE IN THE COMPUTER A MECHANIC DID FIND---5242 VEHICLE HAS A U0100 LOST COMMUNICATION WITH THE ECU--CHECKED COMMUNICATION WITH THE PCM, TCM & BCM---NO POOR CONNECTIONS FOUND AT THIS TIME. THE DEALERSHIP DROVE THE VEHICLE FOR TWO WEEKS, BUT COULD NOT DUPLICATE THE ISSUE. IT IS WITH MUCH TREPIDATION THAT WE MUST NOW DRIVE THIS VEHICLE FOR 3 YRS. UNTIL OUR LEASE IS UP AND WILL NOT BE ABLE TO ALLOW PASSENGERS IN IT FOR FEAR OF THIS HAPPENING AGAIN AND TAKING THEIR LIVES TOO. WE HAVE READ FIVE REASONS FOR THE 2019 EQUINOX TO EXPERIENCE A POWER REDUCTION, BUT NONE OF THEM FIT WHAT WE EXPERIENCED. WE WOULD LIKE TO SUGGEST FURTHER TESTING & INVESTIGATION INTO THIS MATTER. OUR UNIT HAD 4,785 MILES ON IT WHEN THIS INCIDENT HAPPENED.

CAMERAS DO NOT WORK PART OF TIME. BACKUP CAMERA SHOWS BLUE SCREEN WHEN NOT WORKING AND SAYS SERVICE REAR VISION SYSTEM. FORWARD CAMERAS ONLY SHOW BLUE SCREEN. BY TIME VEHICLE IS AT DEALER CAMERAS ARE WORKING AND NOTHING SHOWS A PROBLEM. NOTHING SPECIFIC MAKES THE PROBLEM HAPPEN AND NOTHING SPECIFIC MAKES IT GO AWAY. THE PROBLEM IS RANDOM, BUT SIGNIFICANTLY REDUCES SITUATIONAL AWARENESS.

BOUGHT THE CAR WITH 3 MILES ON IT. HAS LESS THAN 80 MILES ON IT NOW. IT'S IN THE SHOP PARTS ARE BACKORDERED TO FIX A TURBO HOSE CONNECTOR PROBLEM. WE HAVE OWNED THIS CAR LESS THAN 24 HOURS BEFORE RETURNING TO THE DEALER FOR REPAIRS. THE CAR WAS GOING ROUGHLY 35MPH. WHEN CHECK ENGINE LIGHT APPEARED AND POWER ALERT CAME ON ONSTAR ALSO SENT AN ALERT THAT THE CAR HAD THE CHECK ENGINE LIGHT AND ADVISED TO TAKE TO THE DEALER WITHIN 24 HOURS.

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND RESTARTED AFTER FORTY MINUTES. AFTERWARDS, THE SPEED WOULD NOT EXCEED 5 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CHEVROLET OF HOMEWOOD (18033 HALSTED ST, HOMEWOOD, IL 60430, (708) 251-4692) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN WIRE WAS BURNED OUT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,938.

SAME ISSUE AS MOST OF THE OTHER COMPLAINTS. WHILE DRIVING ON THE HIGHWAY ABOUT 60 MPH WE HEARD A LOUD POP. WE THOUGHT WE HIT SOMETHING IN THE MIDDLE OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AND THE WARNING THAT WE WERE LOSING POWER. WE DIDN'T SEE ANYTHING LEAKING AND THE MANUAL SAID IT WAS OKAY TO DRIVE WITH THE WARNING LIGHT. SINCE IT WAS LATE AT NIGHT THERE WERE NO OPEN CHEVY DEALERS WE NURSED IT HOME. THE NEXT MORNING WE TOOK IT TO THE DEALER WE BOUGHT THE CAR FROM AND THEY KNEW WHAT IT WAS RIGHT AWAY BECAUSE THEY HAD SOMEONE COME IN THE DAY BEFORE WITH THE SAME ISSUE, THE CLIP THAT CONNECTS A HOSE TO THE THROTTLE BODY POPPED OFF. THEY PUT THE HOSE BACK ON AND BUT KEPT THE VEHICLE SO THEY COULD PUT A NEW CLIP ON IT. IT'S BEEN TWO WEEKS AND WE ARE STILL WAITING FOR THE PART TO COME IN. THE CAR IS BRAND NEW, IT HAS 2000 MILES ON IT.