2019 Chevrolet Equinox

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving approximately 65 MPH, the brake assist warning light illuminated. The contact stated that the brake pedal was depressed but was stiff. The brake pedal was pressed with force to slow the vehicle. The contact pulled over to the side of the road, and the message "Engine Power Reduced" was displayed, and the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the mechanical vacuum pump had exploded and there were metal shards inside the engine oil, camshaft, and the timing jump, and that the engine was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

I was driving on the freeway at 64 MPH when my Brake Assist alert appeared on my dashboard. At that time I lost assisted braking capability. I was able to steer and stop my vehicle on the shoulder of the freeway. I turned the car off and was unable to start the car again. The car was towed to the dealership where they stated “ Hi Erika, the vacuum pump on your engine seized and broke the shaft and damaged the tone ring on the camshaft, there are quite a bit of metal pieced in the engine due that that failure. Unfortunately, the solution is a remanufactured engine at the cost of $11500.00 parts and labor plus tax. How would you like to proceed?” Currently we are opting to not replace the motor. It is apparent that this is a common issue with this year/make/model of vehicle.

The Fuel Pump Control Module (FPCM) connector corroded and disabled the fuel pump system. My car's fuel system failed while driving, and I had to pull over. After further research, I found that this particular FPCM and connector are located by the rear passenger axle and are exposed to the weather elements. This makes corrosion highly likely and poses a significant security threat for drivers, as there was no warning or engine light indication until moments before the failure. This is a design flaw and should be recalled by the manufacturer immediately.

Vacuum pump went out while driving down the interstate causing hard breaking. Break pedal was extremely hard to push down putting us at risk of not being able to break in time. There were on and off alerts to service breaks assist, however it was not consistently an alert. We replaced the vacuum pump and the issue seems to be resolved. The pump is not available as we tossed it in the trash.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the braking system became inoperable, and the brakes unexpectedly locked up with no warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and retrieved trouble code TSB-21NA268. The contact was informed that the brake vacuum pump connected to the crankshaft had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000.

Vacuum pump failed: On May 28th, 2025 the brake pedal on our 2019 Chevrolet Equinox became very hard along with check engine light, a "Reduced Power" notification, and "Brake Assist Failure" notification. After a mechanic inspected the engine, he found that the vacuum pump had shattered. The mechanic replaced the pump with an OEM replacement from GM. On May 11th, 2026 the same exact issue happened again. 1. The vehicle and/or part is available for inspection. 2. Anyone driving or riding in the vehicle is at risk due to the difficulty of braking. 3. The vehicle/component has not been inspected by the manufacturer since the 2nd incident.

The transmission system failed abruptly. I pulled away from a stoplight, had accelerated to 20-25 mph, and then the car came to a sudden stop, as if someone had put on an emergency brake. It continued to act as if the brake was on when I tried to go forward or reverse. I put it into neutral so that I could push it off the road. I realized it would drive slowly in neutral, so I drove it less than a mile back to my workplace. Regarding safety, I nearly got rear-ended when the car stopped suddenly. This endangered me and the other driver. I was headed to the freeway, then would have been crossing a bridge, to get home, so the danger could have been amplified. The dealership's service manager told me that something internally had failed in the transmission. As far as I know they haven't taken it apart to find out what internally failed. They told me that the transmission needed to be replaced. As far as I know, no one has inspected the internal components of the transmission. There were no warning lamps, messages, or symptoms prior to this incident.

I was trying to stop at a light and the brakes wouldn't work. I almost crashed into the car in front of me but I had to step on it really hard to stop. Then the brakes were stiff and it was hard to stop. I brought it to a Chevy dealer yesterday and they said the vacuum pump exploded and pieces were in the engine, and it messed up the cam shaft. This is 5l worth of damage. When I looked it up online it seems this has been an issue with GM cars and the equinox was left out of the recall which could have prevented this. I have 95k miles on this car and never had an issue until now. However it is not worth spending 5k on a car that is high in mileage.

The contact owned a 2019 Chevrolet Equinox. The contact stated that while driving approximately 80 MPH, the brakes failed to operate properly while the brake pedal was depressed. No warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the brake pump had exploded, causing damage to the camshaft sensors and several other parts inside the engine. The contact was informed that the engine needed to be replaced. The contact researched the failure and became aware of a recall associated with the failure; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 102,000.